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Lost all bookmarks after Firefox/Windows update!

Hello Community Do hope someone can help? Have tried all suggestions in Support area on topic: Lost/Recover Bookmarks. Also spoke to Windows Support and was told to call… (read more)

Hello Community

Do hope someone can help?

Have tried all suggestions in Support area on topic: Lost/Recover Bookmarks. Also spoke to Windows Support and was told to call Mozilla Firefox Technical Support. I've been unable to find a number.

I had a Windows update around the same time as a Firefox update, May/June, only realised all saved bookmarks prior to June 2020 have disappeared. This has never happened before.

Urgently need to find out if there's a method of retrievel or have it confirmed that all of these very important bookmarks are permanently lost.

Thank you in advance

Asked by Col 2 years ago

Answered by Col 2 years ago

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cannot log in to my Bank of Montreal online banking

cannot log in to my Bank of Montreal online banking!!! I've used Firefox for years, and for years I daily do my online banking. Now all of a sudden, without any warning I… (read more)

cannot log in to my Bank of Montreal online banking!!!

I've used Firefox for years, and for years I daily do my online banking.

Now all of a sudden, without any warning I cannot log into my bank account. I've tried clearing history, etc. I've tried the about:config change...

I can log in fine with Microsoft Edge.

My wife uses Firefox and she can log into the bank. I suspect that is because Firefox has not updated on her computer.

This is maddening, to put it mildly.

Asked by jedasa 2 years ago

Answered by FredMcD 2 years ago

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Bookmark toolbar for only the new tab not other sites.

Hey, I recently shifted completely to firefox from edge, i was wondering how can i enable the bookmark toolbar only for the new tab, like i have it on but it stays on for… (read more)

Hey, I recently shifted completely to firefox from edge, i was wondering how can i enable the bookmark toolbar only for the new tab, like i have it on but it stays on for every site, is there a way that will make it appear only on the new tab but not on other sites? thanks.

Asked by ByTheStars 2 years ago

Answered by cor-el 1 year ago

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Captcha has stopped working

A few days ago I found that Captcha was not working in Firefox on a Mac. I click on the relevant squares but get a new screen to work on. It just goes on and on and no … (read more)

A few days ago I found that Captcha was not working in Firefox on a Mac. I click on the relevant squares but get a new screen to work on. It just goes on and on and no matter how many screens I complete it won't let me through. It works fine on other browsers.

I hate Captcha and can't understand why webmasters can't use a better system to check that a viewer is a real person.

Is anyone else having this problem?

Asked by eddleetham 1 year ago

Answered by FredMcD 1 year ago

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Booklmark Folders accidentally feleted

I had 'Show All Bookmarks' on my screen and accidentally pressed delete, which deleted all of my Bookmark folders ( arranged alphabetically) after the ones beginning with… (read more)

I had 'Show All Bookmarks' on my screen and accidentally pressed delete, which deleted all of my Bookmark folders ( arranged alphabetically) after the ones beginning with the letter P. How do i restore the remaining folders to the active list??

Asked by ppacook 1 year ago

Answered by cor-el 1 year ago

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closing popup last - broken restore previous session

When i close my "main" Firefox window and after that the opened popups, this breaks my "restore previous session" setting. this is not the first time because sometime i … (read more)

When i close my "main" Firefox window and after that the opened popups, this breaks my "restore previous session" setting.

this is not the first time because sometime i forget to close the popups first...

Asked by philipp.ewald 2 years ago

Answered by cor-el 2 years ago

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language options

I added the language/spell check to my work email (outlook.office). I follow the same procedure in my hotmail (outlook.live) and although I added them, it is not an optio… (read more)

I added the language/spell check to my work email (outlook.office). I follow the same procedure in my hotmail (outlook.live) and although I added them, it is not an option when I type a message. I use Firefox as a browser and cleaned the cache. Elizabeth

Asked by egulacsy 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

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I CANT GET ON TO TESCO'S AGAIN????

Hi, IM having trouble getting on to TESCO.COM , i can get on with GOOGLE but with Firefox it keep saying :- == Oops... It looks like something is not right If you are s… (read more)

Hi, IM having trouble getting on to TESCO.COM , i can get on with GOOGLE but with Firefox it keep saying :-

==

Oops... It looks like something is not right

If you are seeing this page it is because your browser has failed some security checks

You may still be able to browse our site to find the feature or store you're looking for. Go to homepage, Contact Us, Site Map.

If you continue having trouble please contact our customer service helpline on: 0800 323 4040

Reference Id: 18.79476768.1594138726.1d58126e

=

THIS keeps on happening at least 6 - 8 a year. ive cleared the cache off Firefox, rebooted it, got a now TESCO site and it is still the same. Yet Google fires up all right all the time. I have got 3 pc of a type and they all can get TESCO without any trouble. Ive been with you for 20yrs and am reluctant to change noW. Tesco just say your better of using Google than Firefox, which isn't much help. Yes they can get me on (sometimes) but they all ways say Google is the one really.

There must be something i can do?

Asked by ron1011 2 years ago

Answered by FredMcD 2 years ago

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Why am I running Firefox ESR?

At some time in the past I installed regular Firefox and updated throughout the years. But for the past maybe year or so, the updates have been Firefox ESR. I don't recal… (read more)

At some time in the past I installed regular Firefox and updated throughout the years. But for the past maybe year or so, the updates have been Firefox ESR. I don't recall ever having installed the ESR version. Why am I only getting Firefox ESR updates?

Asked by 777bb 2 years ago

Answered by AliceWyman 2 years ago

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pre options for cookie handling

Hi, is there a possability in Firefox to set an option to handle all cookie questions the same wayß Means: opt out any other things than ”functional essential”? Thank You… (read more)

Hi, is there a possability in Firefox to set an option to handle all cookie questions the same wayß Means: opt out any other things than ”functional essential”?

Thank You for Your Links!

Asked by lothar.siegel 2 years ago

Answered by Balázs Meskó 1 year ago

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Disable bloated address bar?

Hi, Since 1-2 months my Firefox address bar grows vertically to about 1.5 its normal size when I click it. I think this came with an update. How can I disable this? It's … (read more)

Hi,

Since 1-2 months my Firefox address bar grows vertically to about 1.5 its normal size when I click it. I think this came with an update. How can I disable this? It's really annoying and unnecessary.

Thanks

Asked by MM6631764 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

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How to stop search suggestions based on history?

In the screenshot I've provided you can plainly see that "Provide search suggestions" is unchecked, yes the browser continues to provide search suggestions based on my se… (read more)

In the screenshot I've provided you can plainly see that "Provide search suggestions" is unchecked, yes the browser continues to provide search suggestions based on my search history.

How to make this stop?

Firefox 78.5.0esr OS X 10.11.6

Asked by billynoah 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Installed firefox beta version 84 and can't revert back to 83

So I recently installed Firefox beta. It installed on top of main firefox. Now I am in beta version 84 but if i try to open regular firefox release version 83 it says run… (read more)

So I recently installed Firefox beta. It installed on top of main firefox. Now I am in beta version 84 but if i try to open regular firefox release version 83 it says running an old version will corrupt profile data. It just has an option to create a new profile, so i am asking if there is a way to import my settings from my original profile or make my original profile run on version 83 or should I just wait for version 84 to be released in main firefox.

Asked by mark2004 1 year ago

Answered by FredMcD 1 year ago

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Suddenly firefox has a different user interface. How do I get the old one back?

When I opened Firefox I received a "news message" that makes no sense to me. How can I revert Firefox to its former usefulness? There is something about the former inst… (read more)

When I opened Firefox I received a "news message" that makes no sense to me. How can I revert Firefox to its former usefulness? There is something about the former installation of Firefox being undisturbed, but I cannot find that installation. Apparently this has something to do with sync-ing my desktop Firefox with other installations -- I've less than zero interest in sync-ing.

What happened to the bookmarks I had stored in the bookmark bar? How do I get those back?

Asked by sansspam 1 year ago

Answered by Scribe 1 year ago

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Firefox Browser

ok so I am using firefox on my school computer and I recently I used bing for my xbox to get points. but when I used bing all of a sudden yahoo is my search engine even t… (read more)

ok so I am using firefox on my school computer and I recently I used bing for my xbox to get points. but when I used bing all of a sudden yahoo is my search engine even the in settings it says google. I hate yahoo does anyone know how to get google back?

Asked by pcordell41 1 year ago

Answered by cor-el 1 year ago

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How to view image with the 'internal' viewer in the wepages

Hi, I'm searching an answer to my problem but, please sorry, I don't find it. On some webpages, there is an 'internal' viewer for the images (or thumbnails). With a pre-v… (read more)

Hi, I'm searching an answer to my problem but, please sorry, I don't find it.

On some webpages, there is an 'internal' viewer for the images (or thumbnails).

With a pre-version of Firefox Quantum, on this webpage, for example, if you click on the images at the bottom of the page, the old FF showed the image with a internal viewer like in the attached image.

On the current Firefox, it asks me to view the image with the standard Windows imageviewer (or save it). Where is the option to open such images in the webpage iteself? TIA.

Asked by linuxiano 1 year ago

Answered by linuxiano 1 year ago

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Firefox crashes randomly

Had to buy a new MacBook Pro yesterday as my old one died. I have been using Firefox as my default browser for years. With the new computer certain websites such as wunde… (read more)

Had to buy a new MacBook Pro yesterday as my old one died. I have been using Firefox as my default browser for years. With the new computer certain websites such as wunderground.com cause Firefox to crash. This happens even in safe mode and with hardware acceleration turned off. Any advice will be deeply appreciated.

Asked by ebethsdad 1 year ago

Answered by ebethsdad 1 year ago

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Is "No Container" a container in the Firefox Multi-Account Extension

I recently installed the Firefox Multi Account Containers extension. I am wondering if tabs opened in "No Container" are in their own container. If I open youtube.com in… (read more)

I recently installed the Firefox Multi Account Containers extension. I am wondering if tabs opened in "No Container" are in their own container. If I open youtube.com in a container called Google, it cannot read cookies from the Shopping container, or any other container, but can it read the cookies in "No Container"? I would like to use the "No Container" as my default container, but if information can be shared between "No Container" and other containers, then I'll have to recreate the Personal Container, and never use the "No Container" option.

Asked by g.mann0695 1 year ago

Answered by TyDraniu 1 year ago