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  • Archived

Browser crashing

Hi Some months ago I added a 32" samsung usb screen to my PC, my operating system is windows 7, This maybe coincidental and not at fault. Since adding the screen my Firef… (read more)

Hi

Some months ago I added a 32" samsung usb screen to my PC, my operating system is windows 7, This maybe coincidental and not at fault. Since adding the screen my Firefox browser crashes, what happens is the screen starts flashing and most of the display disapears you can click on some buttons if displayed or you know where they are but the only way to stop it is to close and reopen the browser, it seems to happen more frequently in a browsing session once its happend once, sometimes it dosn't happen. It seems to be triggered by the mouse scrolling wheel. I have removed and reloaded Firefox but still the same, when reloading it recognises the previous instalation and recalls some previous settings, I don't seem to be able to stop this happening. Lastly the fault does not occur on any other browser. Firefox is my default and prefered browser and I would like to cure this if possible, I have run virus scans etc and dont appear to have any contamination issues.

Any advise gratefully recieved

Many thanks Steve Hull

Asked by stephen.j.hull 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Can't access games on FB

This happens in Facebook when I try to play a game: "The address wasn’t understood Firefox doesn’t know how to open this address, because one of the following protocols … (read more)

This happens in Facebook when I try to play a game: "The address wasn’t understood Firefox doesn’t know how to open this address, because one of the following protocols (fb-messenger) isn’t associated with any program or is not allowed in this context. You might need to install other software to open this address."

Asked by Steamboat Ed 1 year ago

Last reply by jscher2000 1 year ago

  • Archived

the browser does not want to allow me to open a page

the browser does not want to allow me to open a page that its critical for me to monitor the position of my car through a GSM system that i have on it installed i got a m… (read more)

the browser does not want to allow me to open a page that its critical for me to monitor the position of my car through a GSM system that i have on it installed i got a message telling me the conection is not safe, and all that hapen after the browser got the last update

Asked by wilfemar@hotmail.com 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Crashing when thunderbolt interface selected for playback

Hi there, Firefox has started crashing anytime I try to playback media with my Focusrite interface selected for playback. This issue has been ongoing for a few months. … (read more)

Hi there,

Firefox has started crashing anytime I try to playback media with my Focusrite interface selected for playback. This issue has been ongoing for a few months. Any page like youtube, with video or media embedded causes a crash.

For reference, I'm using a Focusrite Red8pre on a Macbook Pro. The error does not occur when using the laptops speakers for playback.

Any help here would be appreciated.

Cheers, -Harry

Asked by dogledastray 1 year ago

Last reply by Roland Tanglao 1 year ago

  • Archived

Firefox doesn’t know how to open this address, because one of the following protocols (fb-messenger) isn’t associated with any program or is not allowed in this context.

Firefox doesn’t know how to open this address, because one of the following protocols (fb-messenger) isn’t associated with any program or is not allowed in this context. … (read more)

Firefox doesn’t know how to open this address, because one of the following protocols (fb-messenger) isn’t associated with any program or is not allowed in this context.

Asked by soulgoneglass 1 year ago

Last reply by jscher2000 1 year ago

  • Archived

Brouser window

First, I love this browser!!! On this latest update, the browser window is only about 85% of the total instead of 100% There is my background up from the bottom. This i… (read more)

First, I love this browser!!! On this latest update, the browser window is only about 85% of the total instead of 100% There is my background up from the bottom. This is the 1st time this has happened.

Asked by bgerlandson 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Make ths stop auto opening.

I don't want to see this ad every time I use my juno email account. It's automatically pops up when I leave my email and return to the Juno webmail opening site. https:/… (read more)

Asked by r.greenan1 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

I have tried to register TWO secondary emails, only to find that they are both in use. The trouble is THEY ARE BOTH MINE???

I have tried to register TWO secondary emails, only to find that they are both in use. The trouble is THEY ARE BOTH MINE??? They are 1) - [email]@sky.com, and 2)- [emai… (read more)

I have tried to register TWO secondary emails, only to find that they are both in use. The trouble is THEY ARE BOTH MINE??? They are 1) - [email]@sky.com, and 2)- [emaill]@outlook.com. I have succumbed to using a "primary email address", but I still CANNOT get what I want. IT IS JUST NOT ON. E.G. "A secondary email is an additional address for receiving security notices and confirming new devices. Account already exists". MY ONLY REPLY IS "they would do because they are already mine". so, PLEASE GET IT SORTED OUT. Thankyou. I am getting really fedup with mozilla. It is a good browser, it's just the people that make the rules that do my head in.

Asked by bugrit 1 year ago

Last reply by ARMAN KHAN 1 year ago

  • Archived

Stop button: What does it do?

If I start opening a hundreds-megabyte PDF, or a JS-heavy website, or a server just do not respond at all, I expect that when I'll press "Stop" button browser would... em… (read more)

If I start opening a hundreds-megabyte PDF, or a JS-heavy website, or a server just do not respond at all, I expect that when I'll press "Stop" button browser would... emm... stop: stop trying to render the rest of the page, stop trying to establish the connection... But notning happens. I don't see any reactions to Stop button. The only way to stop the download is to close the tab (I'm not sure, I hope it stops). By the way, it is especially "nice" when the program closes together with the closing of the last (as suddenly will be realized later) tab.

So, there is the "Stop/Reload" button. Does it do something like stop something? Or it is purely decorative/irritative? Or I just press it wrong way?

Asked by qsjn4ukr 1 year ago

Last reply by jscher2000 1 year ago

  • Archived

Disappearing Bookmarks

A couple of months back, and entire bookmark folder suddenly disappeared. I assumed that I had inadvertently done something to cause this, though it had never happened b… (read more)

A couple of months back, and entire bookmark folder suddenly disappeared. I assumed that I had inadvertently done something to cause this, though it had never happened before. Today, not only is another folder gone missing, several others have as well. I am using Windows 10 Pro, Version 1909, Build 18363.900. I recently switched to Firefox from Chrome for security issues, but unless I can figure out what is happening here, I am going to switch back. Any ideas?

Asked by bswicker 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Firefox bookmarks

Hi, When I turned on my computer this morning, my bookmarks were not there. I've tried the steps laid out by Firefox, but no success. I tried another browser, Safari, whi… (read more)

Hi, When I turned on my computer this morning, my bookmarks were not there. I've tried the steps laid out by Firefox, but no success. I tried another browser, Safari, which I seldom use, and Safari bookmarks were still there. I have many different bookmarks in Firefox so I'd rather not switch over to Safari unless absolutely necessary. Nothing else is missing, so I doubt if I've been hacked. I did check a bank account, which was fine. I'm not a high profile person, so I doubt if I've been targeted. And I see the pic of the lock closed in the URL bar constantly. Any thoughts on this would be appreciated. I'm on Mac OS 10.15.5 (Catalina) Firefox 78.0.1 (64bit) Thanks, JJ

Asked by jjns803 1 year ago

Last reply by the-edmeister 1 year ago

  • Archived

Changing profile

[Firefox won't accept my master password] From Firefox Help I was told I could try another profile if I had one. Beside the Default Profile I have one in Root Directory… (read more)

[Firefox won't accept my master password] From Firefox Help I was told I could try another profile if I had one. Beside the Default Profile I have one in Root Directory and one in Local Directory. Instructions say to use one by clicking LAUNCH PROFILE IN NEW BROWSER. That command does not appear anywhere. ???? IF I could find that command, where could I find the command SET AS DEFAULT PROFILE?

Asked by jhomer4591 1 year ago

Last reply by cor-el 1 year ago

  • Archived

I am using the latest firefox (recently updated) on windows 7

When I try to login into www.myverizon.com, after entering user Id and password, the sign in button does NOT activate. It remains "grayed out" and inactive. Neither cli… (read more)

When I try to login into www.myverizon.com, after entering user Id and password, the sign in button does NOT activate. It remains "grayed out" and inactive. Neither clicking on the buton, nor pressing the "Enter" key will send the ID and password for verification or denial. However it works fine on another browser. Please advise.

Thank you, Ovide Rajotte

edit: removed personal information for your protection. please note that we cannot offer support via telephone, so please continue in the forum. thanks for your understanding! (philipp)

Asked by justovide 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Everytime I sign in to Mozilla Firefox, I get asked "Do you want to allow this app to make changes to your devices" the app is C:programfiles\Mozilla firefox/firefox.exe

Tell me how to eliminate the question in subject from being asked everytime I sign in to the Mozills Fitere Fox browser. It requires me to click "Yes". It's annoying and… (read more)

Tell me how to eliminate the question in subject from being asked everytime I sign in to the Mozills Fitere Fox browser. It requires me to click "Yes". It's annoying and was not need in the past.

Asked by gfitzgerald7 1 year ago

Last reply by cor-el 1 year ago