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Failed ESR update, not compatable with old operating system. Seemd to have replaced old ESR with 77.0.1 (64-bit)

Firefox was crashing, installed update under "about firefox". Launched and error said: Needs newer version of operating system. What to do? Have followed all the help art… (read more)

Firefox was crashing, installed update under "about firefox". Launched and error said: Needs newer version of operating system. What to do? Have followed all the help articles and it does not see my previous profile only the new profile shows.

Asked by rick.dehoff 1 month ago

  • Solved
  • Archived

Lost Tab in Mozilla Toolbar Menu

Dear Mozilla community, I was re-ordering the main tabs for daily use. The little blue line that indicates a move-change was about to show up when my finger slipped from … (read more)

Dear Mozilla community, I was re-ordering the main tabs for daily use. The little blue line that indicates a move-change was about to show up when my finger slipped from the Apple Magic trackpad. The TAB that I use for dissertation work (PHD) disappeared. Thinking that it simply was transferred to the my Bookmarks, I checked there. No joy. I also checked to the bookmark menu TAB for my university teaching work. Not there either? Hmm. I searched for the Bookmark (PHD) and I am not able to locate it.

Any suggestions?

I would be most grateful.

Sincerely, AM

Asked by alistairmeister 2 years ago

Answered by alistairmeister 2 years ago

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i used copyed the fire fox datebase (passwords and bookmarks) into extra hard drive then i formated me primere drive and pest the files its not working !

im was on linux manjaro and fedora and i did some thing bad (idk ) to fedora and it doesn't want work (fedora) sooo i copy the files of the bookmarks from manjaro and fed… (read more)

im was on linux manjaro and fedora and i did some thing bad (idk ) to fedora and it doesn't want work (fedora) sooo i copy the files of the bookmarks from manjaro and fedora (https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data) into extra drive and formated the drive that fedora + manjaro was in and installed mint 20 and iv tryed to pest the files from the extra drive and returns me errors in firefox (the files didn't worked ) what should i do

Asked by radwanemad2006 1 year ago

Last reply by cor-el 1 year ago

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Firefox Account verification problem

Dear Volunteer, First of all, I have to thank you to build the community in your freetime. I've changed my computer. I have 2 firefox accounts, the first for private brow… (read more)

Dear Volunteer,

First of all, I have to thank you to build the community in your freetime. I've changed my computer. I have 2 firefox accounts, the first for private browsing, the second one for work browsing, and I use them via different Firefox profiles. The configuration of the private account (adam**********y@gmail.com) was succesful. But the configuration of the work account (s****i@orfk.police.hu) was not. I've used this accounts since 2013, and I'd reconfigured them so many times, and there wasn't any problem until now. The actually problem is the unreceived verigfication email. I've tried the actions below: - checking email working -> Perfectly works. - checking spam folder -> There is no any mail in the spam folder. - adding accounts@firefox.com to contact list -> Done. I did not get the verification emails. The administrators probably changed the security settings. I cannot log in, I cannot sync. I tried to send you this letter from my work e-mail, but I did not find any support address, just this option. How can I resolve this problem? Thans for your help.

Kind regards,

Adam Sterbinszky

Asked by adamsterbinszky 1 year ago

Last reply by Kiki 1 year ago

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How do I disable Firefox showing usernames in login boxes? (not the PW autofill)

When login credentials for a site are stored, firefox shows the associated usernames as drop-down in the edit field of a site login. Since this shows *all* accounts that … (read more)

When login credentials for a site are stored, firefox shows the associated usernames as drop-down in the edit field of a site login.

Since this shows *all* accounts that it knows for that site, I'd like to turn that off. I'd like to keep the auto-fill of passwords, once I've manually entered the username (as it was in the past).

I've only found how to deactivate the whole auto-fill for both: username and passwords.

Any way to get the old (=more discrete) behavior back?


Thanks!

Asked by P_the_B 1 year ago

Last reply by Scribe 1 year ago

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sign in to firefox

i don't like icon single eye in password because i think is not user friendly to me ... cz like spying me ... why you don't say "show password..." and i will tell to eve… (read more)

i don't like icon single eye in password because i think is not user friendly to me ... cz like spying me ... why you don't say "show password..." and i will tell to everyone about that

thank's

Asked by syamsir.1g 1 year ago

Last reply by Wesley Branton 1 year ago

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iframe with self signed certificate not working

We have a website with self-signed certificate and when the site is loaded for first time, a warning is given and we click on "Accept the risk and continue" to load the … (read more)

We have a website with self-signed certificate and when the site is loaded for first time, a warning is given and we click on "Accept the risk and continue" to load the site. This behavior is acceptable as we have a self-signed certificate. After, logging in, we have an iframe in dashboard ( url in same domain) which doesn't get loaded [Empty screen without any prompts]. In chrome browser, after clicking on continue for the first time the site gets loaded, the iframe also gets loaded properly. In the same way, iframe is expected to load in safari browser as we have already agreed to continue(when site is loaded for first time) and url is also from same domain. Please guide me on how to resolve this issue.

Asked by flyingraijin 7 months ago

Last reply by jscher2000 - Support Volunteer 7 months ago

  • Solved
  • Archived

Can't connect to router in firefox

Hi! Can't connect to my router panel in 192.168.1.1, probably due to bad cache. But there is no cache for 192.168.1.1 in firefox "data manager", but I sure it exist. I do… (read more)

Hi! Can't connect to my router panel in 192.168.1.1, probably due to bad cache. But there is no cache for 192.168.1.1 in firefox "data manager", but I sure it exist. I don't want to clear all cache and data. Incognito mode without addons doesn't work. I can establish connection in other browsers, includes another firefox browser. How could I clear cache for 192.168.1.1, if firefox show there is none?

Asked by mordat1 2 years ago

Answered by mordat1 2 years ago

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r20.rs6.net taking over emails and rerouting

Somehow instead of being able to go directly to an internet address from an email instead it puts me thru something that begins with r20.rs6.net (followed by many letters… (read more)

Somehow instead of being able to go directly to an internet address from an email instead it puts me thru something that begins with r20.rs6.net (followed by many letters and numbers) and sometimes redirects. Do not know how to get rid of it. Really appreciate if someone knows how to resolve. Thanks

Asked by MJM MD 2 years ago

Last reply by jamesb22 1 year ago

  • Solved
  • Archived

Yahoo Mail not working properly after downloading the latest Firefox browser.

I have downloaded the latest browser today. I can access my Yahoo Mail, but I cannot delete or send any mail from it when using this browser. My Yahoo Mail is now useless… (read more)

I have downloaded the latest browser today. I can access my Yahoo Mail, but I cannot delete or send any mail from it when using this browser. My Yahoo Mail is now useless when using Firefox. Please advise me of the solution to the problem as soon as you can.

Asked by barr_italia 2 years ago

Answered by Andrew 2 years ago

  • Solved
  • Archived

Re Privacy and Security options keep changing

Hi When I log out of Firefox and then log in again the settings that I want have changed themselves. I want the following settings to remain but they don't. Logins and Pa… (read more)

Hi When I log out of Firefox and then log in again the settings that I want have changed themselves. I want the following settings to remain but they don't.

Logins and Passwords Ask to save logins and passwords for websites Autofill logins and passwords Save History

All the logins and passwords that I want to keep appear in the list and most of the websites still log in as normal BUT there are a couple who insist I re-enter username and password and I don't want to keep having to do this. I have tried clearing all cookies and saved log ins for the problem websites and then re entered them after ticking the login/password option and it works fine. However when I end Firefox and then log in again these websites then insist I re enter everything. I have even deleted version 81 and managed to re-install an earlier version but that still fails.

Asked by Ian T 2 years ago

Answered by FredMcD 2 years ago

  • Archived

view bookmarks

I am 85 , with only basic knowledge of pc,s , whilst your advice makes sense to the majority,people of my sort find it difficult , Basically I like to be able to see mal… (read more)

I am 85 , with only basic knowledge of pc,s , whilst your advice makes sense to the majority,people of my sort find it difficult , Basically I like to be able to see mall my bookmarks when I log into Firefox which is my default

Asked by William Hawker 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

is there any way to hide the status bar (or pop-up) at the bottom left?

Hi, I'd like to get rid of the status bar at the bottom left corner. I know it goes away and it seems impossible to remove. But is there any way to remove it? I add an im… (read more)

Hi, I'd like to get rid of the status bar at the bottom left corner. I know it goes away and it seems impossible to remove. But is there any way to remove it? I add an image to show what I want to remove. Thanks in advance!

Asked by hyeseung97 2 years ago

Answered by cor-el 2 years ago

  • Solved
  • Archived

'recommended by pocket' option not visible in about:preferences#home, not in new tabs

I am unable to get the 'recommended by Pocket' panel to appear in new tabs with my normal user Firefox profile (Firefox account sign-in) on Mac Catalina. When I go to ab… (read more)

I am unable to get the 'recommended by Pocket' panel to appear in new tabs with my normal user Firefox profile (Firefox account sign-in) on Mac Catalina. When I go to about:preferences#home the option simply is not present.

I created a new user login on my mac to access banking and other financials. This uses a separate Firefox profile (including new Firefox account sign-in and email), and the 'recomended by Pocket' panel is present.

The panel is present on new tabs opened for my normal Firefox account sign-in on my iOS (iPhone) Firefox install.

The about:config settings searching for 'pocket' appear to be the defaults, and match the settings in the financials account.

I have tried in 'safe mode' (add-ons disabled) and have done a Firefox 'refresh', however my add-ons (and presumably everything else) were restored when I signed back into my normal Firefox user account.

Hovering over the Pocket icon in the address bar displays 'save to Pocket', implying to me that it has signed me into Pocket. I've signed in at getpocket.com. New Firefox profiles without signing in do not show 'recommended by Pocket' in either new tabs or the about:preferences#home configuration page, but I expect the functionality requires being signed in to a Firefox account.

Help or suggestions much appreciated.

Asked by rob92 2 years ago

Answered by Shashank Shekhar 2 years ago

  • Solved
  • Archived

Does anyone ever read feedback submitted through the Help menu?

Is the Help menu the best way to submit feedback to Mozilla? Does anyone actually read it? I've submitted feedback that way before but it feels like no one saw it. You do… (read more)

Is the Help menu the best way to submit feedback to Mozilla? Does anyone actually read it? I've submitted feedback that way before but it feels like no one saw it.

You don't even get a "sent" confirmation - all I get is a page saying something like "Your feedback will be used to improve Firefox", which doesn't confirm the feedback was sent!

I actually sent feedback about this last year, saying that the "sent" message should be clearer. But who knows if anyone saw it! LOL

Asked by MartyJames 2 years ago

Answered by McCoy 2 years ago

  • Archived

Facebook is glitching due to Firefox browser

Hi! For several days I've been unable to check notifications and click emoticons on FB. I just spoke with a tech who checked other browsers (Chrome, Safari) as well as my… (read more)

Hi! For several days I've been unable to check notifications and click emoticons on FB. I just spoke with a tech who checked other browsers (Chrome, Safari) as well as my phone and I was able to do both with them all. But I still can't in Firefox. I've checked to make sure I'm updated, and I am. So she suggested I reach out to you. Should I try uninstalling Firefox and re-installing? I'm assuming I'll lose my history? Thank you!

Asked by tea4thee 2 years ago

Last reply by Trainmanhowe 1 year ago