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Certain Websites won't load in Firefox

Hello, This is a recurring problem I've had pop up twice after updates, the most recent one persisting since about a month ago. Firefox will not load, or even attempt to … (read more)

Hello,

This is a recurring problem I've had pop up twice after updates, the most recent one persisting since about a month ago. Firefox will not load, or even attempt to load, certain websites. Pressing enter after entering the URL does quite literally nothing, as if I typed nothing at all.

Some affected websites include: mail.google.com reddit.com mercari.com pixiv.com

When this problem previously occurred in Oct 2019, I switched dom.storage.next_gen to false, which fixed it, but toggling this option no longer solves the problem.

1) Disabling add-ons does not change anything, the sites do not load in Safe Mode 2) Clearing cookies and cache does not change anything 3) The sites will load in Private mode

Asked by e 4 months ago

Last reply by FredMcD 4 months ago

  • Solved

Mouse lags when opening new tab

When I open a new tab in firefox there is a noticable period when the mouse lags, this also happens in another tab if you open a link in a new tab. I have included a perf… (read more)

When I open a new tab in firefox there is a noticable period when the mouse lags, this also happens in another tab if you open a link in a new tab. I have included a performance profile of this and you can see the event processing delay of the mouse input when a new tab is opened. Any help appreciated, I have tried a refresh and disabling all addons. https://perfht.ml/2yGq8ve

Asked by Moose 4 months ago

Answered by Moose 4 months ago

Questions on first time I tried to sync (edit: mostly figured out)

My question, how do I make it so that my PC's bookmarks are transferred to my android phone version of firefox, and not the other way around? My PC has all my bookmarks, … (read more)

My question, how do I make it so that my PC's bookmarks are transferred to my android phone version of firefox, and not the other way around? My PC has all my bookmarks, and I have it empty on android. On my first try after signing in on both devices and turning on sync, I did get a "mobile bookmarks" folder (with the few default bookmarks) on PC, but my many PC bookmarks did not appear on firefox for android. For now I've disconnected both, after also unchecking bookmarks from the sync in both etc. But I still want to get my bookmarks onto my phone from my PC, and I've read sync is how you do that. And this attempt did not sync any bookmarks onto android.

Edit: tried again the next day, signed in on PC first and then on android, with only bookmarks checked under sync options on both devices. This time it did work, and my PC bookmarks are all on android under "Desktop bookmarks". So that's cool.

Since my first try yesterday I had deleted my few default android bookmarks so that that one was empty. And I backed up and restored my PC bookmarks and tried a couple things. So this time around I don't currently have any "mobile bookmarks" folder on PC. I've added a couple bookmarks and subfolders on the mobile bookmarks on Android, hasn't popped up on PC yet.

Also a minor note, for some reason the "bookmarks menu" part was minimized after I first tried syncing, so for a bit I thought my bookmarks just weren't showing in the "all bookmarks" menu. So that wasn't an issue.

Anyways, still figuring out a couple things on the android side, folders etc. How they work differently than on PC. On PC you can have folders mixed in with bookmarks, but on android all subfolders appear at the top of a folder, instead of interspersed the way I placed them on PC. So that can mess with organization for me. And stuff like that. But mostly it's sorted out.

Asked by groovyZ 4 months ago

Last reply by groovyZ 4 months ago

  • Solved

Being asked for a password to see my saved passwords even though I've never set one with firefox

I've used firefox on mac for years no issues. Today for the first time ever it asked me to enter a Firefox password to view my saved passwords in my logins. I've never (t… (read more)

I've used firefox on mac for years no issues. Today for the first time ever it asked me to enter a Firefox password to view my saved passwords in my logins.

I've never (to my knowledge) set up a firefox account before so have no idea what the password is.

Why am I getting this suddenly and how do I disable it so I can see me saved passwords?

Asked by james115 4 months ago

Answered by McCoy 4 months ago

Firefox crashes - often

I'm rather desperate for help. I've been a Firefox user for years, and can't figure this out. My installation of Firefox 76.0.1 on Windows 10 crashes daily. It crashes … (read more)

I'm rather desperate for help. I've been a Firefox user for years, and can't figure this out.

My installation of Firefox 76.0.1 on Windows 10 crashes daily. It crashes in safe mode, my Windows is up to date, my video drivers are up to date. Before it crashes, I usually have one or more pages crash ("Gah! Your tab crashed"). After it crashes, it may or may not invoke the Mozilla crash reporter. Below are a few of the recent crash reports. Can anyone give me some guidance that might help stop the crashes?

Thanks!

bp-be7d292f-64b0-4a4f-83d2-31fea0200509 bp-865e146c-f5a8-4042-9247-cce7a0200507 bp-8179a418-8c2c-4c89-9c61-de0f70200505 bp-07a0e7f8-47b8-49d6-82c0-74e760200505 bp-dcfc7eb1-9b4d-4eaf-86c1-551060200505 bp-82547851-f40e-44cf-980a-135920200505

Asked by Scott Carter 4 months ago

Last reply by Scott Carter 4 months ago

With V76, cannot resize address and search bars

After Firefox update my windows 7 PC to v76, I am unable to resize the address and search bars. The address bar is too long and the search bar is too short. Can this fun… (read more)

After Firefox update my windows 7 PC to v76, I am unable to resize the address and search bars. The address bar is too long and the search bar is too short. Can this functionality be restored?

Asked by Patrelle 4 months ago

Last reply by cor-el 4 months ago

since update 76 (from74)all my downloaders dont recognise any YouTube videos to download allthough they play OK....fix???

W7 64bit everything plays fine no probs, just the downloader addons no longer work on YT. As a back-up I periodically create a clone HD and when this problem started af… (read more)

W7 64bit everything plays fine no probs, just the downloader addons no longer work on YT. As a back-up I periodically create a clone HD and when this problem started after the auto-update to 76.0.1 I reinstalled my clone with 74.0.1 and every thing worked fine,downloaders and all,then the auto-update did its thing to 76.0.1 and all downloaders stopped working.HELP! (YT vids still playing Fine)

Asked by skipphunter 4 months ago

Last reply by FredMcD 4 months ago

I found 9 extensions in "troubleshooting". 3 exts are mine. 6 are not. delete y/n? ie i don't do twitter.

In "help", "troubleshooting", "extensions", I found 9 ext's. I put in 3. The other 6 are not from me. amazon@search.mozilla.org twitter@search.mozilla.org ebay@search.moz… (read more)

In "help", "troubleshooting", "extensions", I found 9 ext's. I put in 3. The other 6 are not from me. amazon@search.mozilla.org twitter@search.mozilla.org ebay@search.mozilla.org bing@search.mozilla.org wikipedia@search.mozilla.org google@search.mozilla.org Are they necessary? Can they be deleted. If yes, how? I seldom, if ever, use the first 4 in the list.

Asked by pspiersy1 4 months ago

Last reply by cor-el 4 months ago

I've been trying to switch between tabs on my browser...but every time i switch the new tab reloads and takes a very long time to show the contents.

The worst part of it is that when i open another window firefox just crashes or freezes. upon getting the crash report it doesnt show any form of crash. its bugging me … (read more)

The worst part of it is that when i open another window firefox just crashes or freezes. upon getting the crash report it doesnt show any form of crash. its bugging me

Asked by taizzemmanuel 4 months ago

Last reply by Seburo 4 months ago

  • Solved

My Firefox 76 browser reset and my Dashlane Add-On disappeared and I cannot find to reload as Add-On, help please?

My system is Windows 10, up to date and Firefox 76 is my default browser. I have been using the Dashlane Add-On with Firefox for several months. Dashlane is still prese… (read more)

My system is Windows 10, up to date and Firefox 76 is my default browser. I have been using the Dashlane Add-On with Firefox for several months. Dashlane is still present on my desktop as a stand-alone app but it does not appear in the list of Firefox add-ons for reloading. Help please.

Asked by David Stonor 4 months ago

Answered by the-edmeister 4 months ago

  • Solved

PDF preview is empty

Hello when I open a pdf on a website , setting is preview in firefox, the preview tab is empty and the document is not displayed. The same document was visible a month a … (read more)

Hello when I open a pdf on a website , setting is preview in firefox, the preview tab is empty and the document is not displayed. The same document was visible a month a ago guess I was on version 75. I have disactivated all add-ons, but it doesn't help I am able to show the document in Edge Chromium.

Is this a known issue an a way to get it resolved

Regards Oliver

Asked by OKA 4 months ago

Answered by OKA 4 months ago

I keep having problems with firefox blocking my searches or when it goes through changing the search site to Bing. I have tried the remedies in the forum pages

When I type in a word or site name without adding ".com," I get "adcenterexpress" showing up in the search bar or it might switch to Bing if I put it in the Google search… (read more)

When I type in a word or site name without adding ".com," I get "adcenterexpress" showing up in the search bar or it might switch to Bing if I put it in the Google search bar(sometimes adcenterexpress come up there too). I do not want to use Bing. I have tried every relatable advice page on your site without success in changing this. What should I do? Turning off McAfee does not help. I turned off Firefox tracking protection without benefit. Nothing in your forum has helped and keeps taking you in circles.

Asked by LHorne4 4 months ago

Last reply by Andrew 4 months ago

  • Solved

My word text is set for Black. When go to FOX news and try and comment it ONLY prints in yellow. Other sites it prints black. What would cause this?

My word text is set for black on a white background. On every site but FOX news that's what I see when I comment in a forum. On FOX I see YELLOW, which unless I want a da… (read more)

My word text is set for black on a white background. On every site but FOX news that's what I see when I comment in a forum. On FOX I see YELLOW, which unless I want a dark background is unreadable on a white background.

I tried refreshing Firefox and double checked my color selections but nothing has worked.


.

Asked by lobo121148 4 months ago

Answered by Wesley Branton 4 months ago

  • Solved

Firefox and Chrome wont load google.com or captchas "SSL_ERROR_BAD_CERT_DOMAIN" error

Both Chrome and Firefox wont load google.com or any captchas. The Discord log in also requires a captcha, th is wont load either. I get the error "SSL_ERROR_BAD_CERT_DOMA… (read more)

Both Chrome and Firefox wont load google.com or any captchas. The Discord log in also requires a captcha, th is wont load either. I get the error "SSL_ERROR_BAD_CERT_DOMAIN" when attempting to load google.com. This does not occur on any other website. I've already tried using another profile, renaming the cert file, setting windows time and date to automatic and running malwarebytes. The problem persists.

https://www.google.com/

Unable to communicate securely with peer: requested domain name does not match the server’s certificate.

HTTP Strict Transport Security: false HTTP Public Key Pinning: true

Certificate chain:


BEGIN CERTIFICATE-----

MIIDfjCCAmagAwIBAgIQNRqFxSaATalMGz4ZlBXBtTANBgkqhkiG9w0BAQsFADAj MSEwHwYDVQQDDBhEaWdpQ2VydCBHbG9iYWwgUm9vdCBHMUEwHhcNMTkwNDA1MDk0 NDM4WhcNMzAwNDA1MTk0NDM4WjAcMRowGAYDVQQDDBF3d3cuZ29vZ2xlLmNvbS5h dTCCASIwDQYJKoZIhvcNAQEBBQADggEPADCCAQoCggEBALM9RDfviXLtvVRTktFA 44cXX6Ez6W8ulsOH+xNLwUq0aZnfjLAt1sTg1THDj8XqXHytD+vqtOWkv4/iWf4C 0yBmljluIslsdimrQhQRGJh3Goio8nLG+/thNjlDjuOh04Jo09YEU9r6fDRstn/b DKyaU3eKhJZ6QbAzUQb4mKpXR9Xw70VcwT16nfN9JIKiAWwhEqRL+c2tV5DcChwc UqsHvyccraD82eFL3K7LH61q2kCQDhxcS4WfjVspcU5fiTmL+czT3cAMhY4FDsRd 2udxvankHH+CbdoOcRODlcmy2V0lOSnrLXRfeqdnR1Wscq43rxsYqvyugNpN0BR9 KtkCAwEAAaOBtDCBsTATBgNVHSUEDDAKBggrBgEFBQcDATAMBgNVHRMBAf8EAjAA MA4GA1UdDwEB/wQEAwIFoDA8BgNVHREENTAzghF3d3cuZ29vZ2xlLmNvbS5hdYIP Ki5nb29nbGUuY29tLmF1gg1nb29nbGUuY29tLmF1MB8GA1UdIwQYMBaAFLnaK2zy VfI6Vj7KeoW6/iwDog4pMB0GA1UdDgQWBBRN+D1mXNPnod7CfJYS90hAMeltBTAN BgkqhkiG9w0BAQsFAAOCAQEAGfJch7obdXr4czz6veN+4DGGxEJW/tbYZcRPBymh 0xA3GrcAzjO+v2+HFhU3ZftqJLJ7PZ0lCoXGof8DLEjrjdOdgTH823RPbb6GYmdA 7/ZCciqTJXivh0u5kaOb73WMuIqcCAk7ESgKOmGz6lm+LO5D/ZMlhd6/zZh/BVGC krcOzu+aeQ7AzjuAYd9u8DAiBsg/u26QZSbLWc4WLzA28EcDf2UygfHsPLa7WzoL qkNPv3TZF/mjANNsRGizrtMrzF8TzKFHm2vOMUtwukKDgENZKpsfuW98VsMDbZ/K O+XYlu/Ml/XP0I/EgKY+HcaB7ubiJVva5WqD7n9fKrjZCg==


END CERTIFICATE-----

Asked by LaW 4 months ago

Answered by cor-el 4 months ago

Cannot sign into Google/Gmail on updated Firefox 76

Running a 2019 Macbook Pro on Catalina 10.15.4. I take decent care of it in terms of closing applications not in use frequently, charging when battery hits 15%, and resta… (read more)

Running a 2019 Macbook Pro on Catalina 10.15.4. I take decent care of it in terms of closing applications not in use frequently, charging when battery hits 15%, and restarting it at least once a week. I had to change my default browser to Chrome throughout the schoolyear since Duo dual authentication did not work properly with Firefox. Now that I have graduated, I wanted to jump back to Firefox and updated to 76.0.1. Unfortunately, I cannot sign into any Google accounts.

I am presented with an option to select a Google account, or select add/remove additional GMail accounts, but all UI features are nonresponsive. The "next" button does nothing, selecting add or remove accounts does nothing. I have since restarted my computer, cleared all data and cache from Firefox, uninstalled and reinstalled firefox, and cannot seem to figure out what is the problem here.

Asked by bugger 4 months ago

Last reply by Pertinax 4 months ago

  • Solved

firefox won't let me see my passwords

OK, I'm beyond frustrated with this. I have my passwords saved in firefox. For the first time EVER when I click on the little eyeball to see my pasword for a particular … (read more)

OK, I'm beyond frustrated with this. I have my passwords saved in firefox. For the first time EVER when I click on the little eyeball to see my pasword for a particular site (tools/options/privacy&security/saved logins), a pop-up box comes up saying "windows security Mozilla firefox verify your identity to reveal the saved Password" and I'm asked for a username and password. NONE of them work. I can 'log in' to firefox, change my picture, change my password, etc., etc., etc. BUT I can't successfully get that F&**%&$ box to accept anything. and it LOCKS EVERYTHING when that box is up. I can't switch to a different tab, I can't move the browser window. I am allowed to move the verification box within the browser window. I can't take a screenshot of it because it locks that capability out. H.E.L.P.!!! What is it really asking for because it sure isn't my username and password for any account I have ever had....because I think I've tried them all in every combination.... Thank you!!!

Asked by keithwestrum 4 months ago

Answered by keithwestrum 4 months ago

Addons not putting button on toolbar

Hello all, I have not posted a question here for a while, but I am trying to add an addon to my browser to download videos, but none of them will put a button on the tool… (read more)

Hello all, I have not posted a question here for a while, but I am trying to add an addon to my browser to download videos, but none of them will put a button on the toolbar, so there is no way to use the addons once they are installed. So, I try Customize toolbar from settings, but they do not seem to show up there either. It is like they were never installed at all, and confusing me. I do have one addon for downloading videos, but I was trying to get a second one, and the browser will not let me, for some reason. Am I doing something wrong here, because I got the addons from the official Firefox addons site?? Is this a problem with the addons, or something stupid wrong with the browser, please clarify, and Thanks in advance!!

Asked by zlloyd2 4 months ago

Last reply by FredMcD 4 months ago

Why can I not turn search suggestions off any more?

I all ways have had search suggestions turned of in FireFox and still do but now I am getting search suggestions on the new tab page (google) on the Google search site an… (read more)

I all ways have had search suggestions turned of in FireFox and still do but now I am getting search suggestions on the new tab page (google) on the Google search site and Duckduckgo. Even though I still have firefox settings set to not show suggestions. Is this a current bug that will be fixed in the future?

Asked by manderley3 4 months ago

Last reply by manderley3 4 months ago