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Mouse lags when opening new tab

When I open a new tab in firefox there is a noticable period when the mouse lags, this also happens in another tab if you open a link in a new tab. I have included a perf… (read more)

When I open a new tab in firefox there is a noticable period when the mouse lags, this also happens in another tab if you open a link in a new tab. I have included a performance profile of this and you can see the event processing delay of the mouse input when a new tab is opened. Any help appreciated, I have tried a refresh and disabling all addons. https://perfht.ml/2yGq8ve

Asked by Moose 4 months ago

Answered by Moose 4 months ago

since update 76 (from74)all my downloaders dont recognise any YouTube videos to download allthough they play OK....fix???

W7 64bit everything plays fine no probs, just the downloader addons no longer work on YT. As a back-up I periodically create a clone HD and when this problem started af… (read more)

W7 64bit everything plays fine no probs, just the downloader addons no longer work on YT. As a back-up I periodically create a clone HD and when this problem started after the auto-update to 76.0.1 I reinstalled my clone with 74.0.1 and every thing worked fine,downloaders and all,then the auto-update did its thing to 76.0.1 and all downloaders stopped working.HELP! (YT vids still playing Fine)

Asked by skipphunter 4 months ago

Last reply by FredMcD 4 months ago

I've been trying to switch between tabs on my browser...but every time i switch the new tab reloads and takes a very long time to show the contents.

The worst part of it is that when i open another window firefox just crashes or freezes. upon getting the crash report it doesnt show any form of crash. its bugging me … (read more)

The worst part of it is that when i open another window firefox just crashes or freezes. upon getting the crash report it doesnt show any form of crash. its bugging me

Asked by taizzemmanuel 4 months ago

Last reply by Seburo 4 months ago

  • Solved

My Firefox 76 browser reset and my Dashlane Add-On disappeared and I cannot find to reload as Add-On, help please?

My system is Windows 10, up to date and Firefox 76 is my default browser. I have been using the Dashlane Add-On with Firefox for several months. Dashlane is still prese… (read more)

My system is Windows 10, up to date and Firefox 76 is my default browser. I have been using the Dashlane Add-On with Firefox for several months. Dashlane is still present on my desktop as a stand-alone app but it does not appear in the list of Firefox add-ons for reloading. Help please.

Asked by David Stonor 4 months ago

Answered by the-edmeister 4 months ago

I keep having problems with firefox blocking my searches or when it goes through changing the search site to Bing. I have tried the remedies in the forum pages

When I type in a word or site name without adding ".com," I get "adcenterexpress" showing up in the search bar or it might switch to Bing if I put it in the Google search… (read more)

When I type in a word or site name without adding ".com," I get "adcenterexpress" showing up in the search bar or it might switch to Bing if I put it in the Google search bar(sometimes adcenterexpress come up there too). I do not want to use Bing. I have tried every relatable advice page on your site without success in changing this. What should I do? Turning off McAfee does not help. I turned off Firefox tracking protection without benefit. Nothing in your forum has helped and keeps taking you in circles.

Asked by LHorne4 4 months ago

Last reply by Andrew 4 months ago

Logging into a banking site: Opening page opens to the fully scrolled down section of the page... but "Back to Top" button does not work. Works fine on Safari.

Logging into a banking site: Opening page opens to the fully scrolled down section of the page... but "Back to Top" button does not work. Do way to navigate to Top of Pa… (read more)

Logging into a banking site: Opening page opens to the fully scrolled down section of the page... but "Back to Top" button does not work. Do way to navigate to Top of Page. Works fine on Safari. Tried to resolve using "Tech Support" for banking site... and could not resolve.

Thanks, _Andy L

Asked by ajcov 4 months ago

Last reply by FredMcD 4 months ago

I use a Mac. The latest version of Firefox frequently crashes and I need to hard reboot/restart the computer.

it does not matter what website I am viewing, but it appears if there is a video that tries to autoplay while scrolling through something like Yahoo new or their home pag… (read more)

it does not matter what website I am viewing, but it appears if there is a video that tries to autoplay while scrolling through something like Yahoo new or their home page it will freeze then computer, with the only solution being a hard reboot/restart.

Asked by leonardj54 4 months ago

Last reply by FredMcD 4 months ago

I'm having to download fox everyday, cut my computer off and fox is gone when I start it up

My Fox was working fine. I downloaded a few add-ons and last pass. Shortly after that, I discovered that Fox was not on the taskbar, in the smart window or listed anywher… (read more)

My Fox was working fine. I downloaded a few add-ons and last pass. Shortly after that, I discovered that Fox was not on the taskbar, in the smart window or listed anywhere. So I have to download it every morning if I want to use it. Once downloaded it recognizes me and has all my bookmarks.

Asked by revwsdom 4 months ago

Last reply by FredMcD 4 months ago

Why I can't do a live stream on Facebook?

Hi everytime I have tried to have a live stream on facebook a mesage " Camera permission denied" I have done the "Allow" on settings, updating my browser and nothing w… (read more)

Hi everytime I have tried to have a live stream on facebook a mesage " Camera permission denied" I have done the "Allow" on settings, updating my browser and nothing works, I attach a photo please help.

Asked by Ivette 4 months ago

Last reply by jscher2000 4 months ago

Keep getting "Something went wrong" when attempting to login to acct. Have changed P/W, used verification, etc.

Every time I tried to login using my old stored P/W, I got something went wrong message. When I changed my P/W, I answered all, including my age, got the six digit code,… (read more)

Every time I tried to login using my old stored P/W, I got something went wrong message. When I changed my P/W, I answered all, including my age, got the six digit code, entered it where required, changed my P/W, verified it, tried to login to my Firefox account again only to get the same message. All I want to do is to try and use the new "SEND" feature in the update. I have over the years had many problems with Firefox updates when trying out new enhanced features to the point I have nearly given up on it, using it for primary "legacy" email.

Asked by jamesjgd 4 months ago

Last reply by FredMcD 4 months ago

Relentless forcing Microsoft Edge on a FireFox (preferred) client, wanting Firefox only as browser.

A 74 year old non-geek client for personal usage, I switched recently to Firefox as a refuge from ridiculous problems that slowed my pc down. Always present, the relentle… (read more)

A 74 year old non-geek client for personal usage, I switched recently to Firefox as a refuge from ridiculous problems that slowed my pc down. Always present, the relentless agitated veiled threats from Microsoft Edge, and Chrome. Both these two latter browsers were tried with disastrous results. Forcing the use of ME, is refused totally. After a couple of strokes inside the cranium, this one is in a weakened position to handle complications and complexities of market share, plus the 'ever-creepy' move to control content, based on an ultra-Conservative US view of life. As a Canadian, born and raised in a sovereign state, I am appalled by such an ugly and pervasive view. I envision a means to take advantage of the considerable skills of Mozilla to simplify and permit this active writer to enjoy the purely informational, educational and entertainment values in life. Please consider how to help.

Peter (Morris)

Asked by Abstraction 4 months ago

Last reply by FredMcD 4 months ago

How does Firefox Browser on Windows save user credentials after user logs into a web app?

I'm concerned about the security/privacy aspect of Firefox saving username/passwords for web applications. Where does Firefox save these username/passwords? Are these … (read more)

I'm concerned about the security/privacy aspect of Firefox saving username/passwords for web applications.

  • Where does Firefox save these username/passwords?
  • Are these username/passwords encrypted? How are the username/passwords encrypted?
  • Who has access to the passwords saved?
  • How long are these passwords stored?
  • Do these get cleared when the browser gets uninstalled?

Asked by TheOtterOne 4 months ago

Last reply by McCoy 4 months ago

  • Solved

Why won't Firefox run the Paperless Printer program any longer?

When I click print in Firefox and chose Paperless Printer it would start and run the program. By doing this I save on paper and ink plus I can save in any format that Pap… (read more)

When I click print in Firefox and chose Paperless Printer it would start and run the program. By doing this I save on paper and ink plus I can save in any format that Paperless Printer has. It used to work until approximately a month ago. Paperless Printer still works in I.E. and MS Edge. I've reinstalled P.P. and I also tried refreshing Firefox but nothing helped. Paperless Printer shows as a printer in the list and when chosen the PP program would open up and take over the printing needs and then just store the created file. Now Firefox starts to ready the page(s) to print but PP doesn't open up.

Asked by jimmay2 4 months ago

Answered by jimmay2 4 months ago

Firefox changes theme after every restart

I am currently running Firefox 76.0.1 on Ubuntu 18.04 after a fresh install. I logged into my FF account and everything synced, bookmarks, add-ons, etc. But every time I … (read more)

I am currently running Firefox 76.0.1 on Ubuntu 18.04 after a fresh install. I logged into my FF account and everything synced, bookmarks, add-ons, etc. But every time I restart the browser, even after a couple of seconds, my Matte Black theme changes to a theme that I have NEVER applied, made, nor even seen in the theme catalog, even on my previous Ubuntu installation. I tried running FF in Safe Mode and "Refreshed Firefox" but the problem occurs after a minute or two after starting the browser afterwards and the theme changes again. I deleted the profile .js file for a new file to be created, but that does not work. It's as if the Sync didn't sync the new changes made to the browser.

Asked by lucas128 4 months ago

Last reply by lucas128 4 months ago