Showing questions tagged: Show all questions
  • Archived

Why does a system memory change impact hardware acceleration?

Two days ago, I updated my system memory from 8GB to 16GB. As soon as I did so, on both Fedora 31 and Windows 7, Firefox became extremely unstable - as though it was runn… (read more)

Two days ago, I updated my system memory from 8GB to 16GB. As soon as I did so, on both Fedora 31 and Windows 7, Firefox became extremely unstable - as though it was running out of resources extremely quickly. On Fedora, I cannot browse at all - immediately upon loading a page, the tab crashes, including internal pages. On Windows, I can get away with some browsing - although crashes are still common.

For now, I'm going to disable hardware acceleration. However, I'd like to further analyse this and see if I can't find a fix.

To date, I have tried the following:

- Updated to firefox v86 (This worsened the problem, and I downgraded to v74)

- Removed and reinstalled my GPU drivers (no change)

- Disabled paging on my Windows system, and moved hiberfil.sys to a drive with more space using symlinks (no change)

- Increased swap space on my Fedora system (made things worse. Don't fuck around with swap if you don't know what you're doing, please)

- Moved profiles out of the appdata dir and created a new, blank profile (no change)

- Completed a full round of Memtest+x86 with no issues

Below are a set of six crash logs. There are more, but information overload. They are fairly similar, but I lack the familiarity with the Mozilla codebase to properly examine them.

https://crash-stats.mozilla.org/report/index/a8759e4c-f1ea-44f8-b1da-d8d5b0210307

https://crash-stats.mozilla.org/report/index/7964cc87-16ef-4ed1-97f5-b50450210307

https://crash-stats.mozilla.org/report/index/484b209f-6922-4e11-b31a-8d9150210307

https://crash-stats.mozilla.org/report/index/f5291400-8308-4f60-998a-f2c690210307

https://crash-stats.mozilla.org/report/index/0592a4cd-5e4c-4eae-bb26-e670e0210307

https://crash-stats.mozilla.org/report/index/99127f49-d59f-4810-b039-c1b5d0210307

Asked by r0tekatze 1 year ago

Last reply by r0tekatze 1 year ago

  • Archived

Why is firefox showing 6 processes in my process list?

It's on an older machine but updating my hardware is not an option right now. I don't have this problem on any of my newer machines. I've been using firefox exclusiverly … (read more)

It's on an older machine but updating my hardware is not an option right now. I don't have this problem on any of my newer machines. I've been using firefox exclusiverly on multiple machines for more than 15 years and I have never had this or any issues until now.

Asked by eogprod 2 years ago

Last reply by smithjb 1 year ago

  • Archived

Won't save passwords when synced?

So my account is synced and everything, but if I quit my Mozilla browser on my Mac everything gets deleted. Passwords, bookmarks, everything. It's so frustrating that I m… (read more)

So my account is synced and everything, but if I quit my Mozilla browser on my Mac everything gets deleted. Passwords, bookmarks, everything. It's so frustrating that I may go back to Safari because this is ridiculous.

Asked by emilyfitz4 1 year ago

Last reply by cor-el 1 year ago

  • Archived

html5 video not displaying

Trying to set up HTML5 peer-peer video conferencing. Its working on Chrome but not Firefox. I have looked at all the available solutions. I have reinstalled firefox; I ha… (read more)

Trying to set up HTML5 peer-peer video conferencing. Its working on Chrome but not Firefox. I have looked at all the available solutions. I have reinstalled firefox; I have checked that media.windows.foundation is set to "true"; I have checked in "safe mode".

This challenge is an issue which occurs 90% of the time. I have yet to assess what conditions occur when html5 video is finally displayed. I can only say that display only occurrred once today and that was when I first inspected the site this morning.

This situation is occurring both in Firefox and the developer edition. Firefox is latest edition and there are no plugins

Any suggestions?

Asked by John345 2 years ago

Last reply by lu.menard 1 year ago

  • Archived

Two versions of Firefox (74.0 and 80.0) showing in Programs (Windows 7)

Hi All, For some reason, I have two versions of Firefox showing in my Programs and Features, on Windows 7. Version 74.0, installed 13/03/2020, and version 80.0, installed… (read more)

Hi All,

For some reason, I have two versions of Firefox showing in my Programs and Features, on Windows 7.

Version 74.0, installed 13/03/2020, and version 80.0, installed 28/08/2020.

I've seen another topic mentioning this problem for older versions, and tried using a Registry Cleaner as mentioned in that one - but it has made no difference, and both versions are still there.

I'm wary of trying to uninstall the 74.0 version using the Firefox uninstaller, as when I start that there is no mention of it just uninstalling 74.0 - it gives the impression it is uninstalling all versions, which is not something I want.

I just don't need two versions of Firefox on my PC, especially when the older version is no longer used.

Any advice would be much appreciated.

Asked by Pittsm07 1 year ago

Last reply by cor-el 1 year ago

  • Solved
  • Locked
  • Archived

How to disable badges?

The "badges" phenomenon is like a virus which seems to be spreading across web forums, infecting every forum I'm a member of. I absolutely hate badges. They serve no poin… (read more)

The "badges" phenomenon is like a virus which seems to be spreading across web forums, infecting every forum I'm a member of.

I absolutely hate badges. They serve no point whatsoever other than appealing to arrogance and displays of pride, and they are extremely childish. I am NOT a child, I am an adult. What is with this phenomenon of 'baby adults' who want to bring 'play toys' into a serious discussion forum?

Is there any way to turn off/hide badges?

locked due to spam

Asked by MartyJames 2 years ago

Answered by McCoy 2 years ago

  • Archived

Lost bookmarks

I have lost all of my bookmarks and the bookmark categories I made for my toolbar. When I go to "backup" they aren't there either. This happened after my laptop froze, I … (read more)

I have lost all of my bookmarks and the bookmark categories I made for my toolbar. When I go to "backup" they aren't there either. This happened after my laptop froze, I restarted it, and was asked to sign in to my Firefox account upon opening up the browser.

Asked by jmwhiteh15 1 year ago

Last reply by cor-el 1 year ago

  • Archived

How to remove DisableAppUpdate policy if there is no HKEY_LOCAL_MACHINE\Software\Policies\Mozilla?

How to remove DisableAppUpdate policy if there is no HKEY_LOCAL_MACHINE\Software\Policies\Mozilla (see attached image)? Very confused. Please help to remove DisableAppUpd… (read more)

How to remove DisableAppUpdate policy if there is no HKEY_LOCAL_MACHINE\Software\Policies\Mozilla (see attached image)? Very confused. Please help to remove DisableAppUpdate policy.

Asked by anna.zolkieve 1 year ago

Last reply by cor-el 1 year ago

  • Archived

I cannot turn off dark mode in windows.

Every time I open up a search window (for both Google and DuckDuckGo) or Twitter, the entire page is dark with white lettering. I've been trying to turn this off, but can… (read more)

Every time I open up a search window (for both Google and DuckDuckGo) or Twitter, the entire page is dark with white lettering. I've been trying to turn this off, but cannot figure out how. Yes, I've searched all over before asking here. Any help would be appreciated!

Asked by ben-marko 2 years ago

Last reply by ben-marko 2 years ago

  • Solved
  • Archived

Selecting specific search results in google

Mission is to select some of my google search results (links) in order to copy their urls using Firefox add-on Copy Selected links. It use to work that by pressing Ctrl I… (read more)

Mission is to select some of my google search results (links) in order to copy their urls using Firefox add-on Copy Selected links. It use to work that by pressing Ctrl I could select with mouse left button different links in search results but now it is selecting all previous links as well and I cannot have a control over the selections. I want only some of the links in google not all. Are you able to help me?

Asked by erik27 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

  • Solved
  • Archived

Why does fire fox show usernames for a secure site?

I have Win 7 . I use the Fire Fox browser. Someone could go to my secure site and click the login box and retrieve all my user names. Why is this necessary to show these … (read more)

I have Win 7 . I use the Fire Fox browser. Someone could go to my secure site and click the login box and retrieve all my user names. Why is this necessary to show these on a secure site?

Asked by woodust 2 years ago

Answered by cor-el 2 years ago

  • Solved
  • Archived

My home page is not showing the Top Sites or Highlights any longer even though they're toggled on. This happened after a forced restart of computer.

My computer shut down after I tried to update Malware Bytes. After the restart, my Firefox home page doesn't pull/show the Top Sites or Highlights (won't even let me manu… (read more)

My computer shut down after I tried to update Malware Bytes. After the restart, my Firefox home page doesn't pull/show the Top Sites or Highlights (won't even let me manually add). I ran a scan and computer s clean, no viruses and version is up to date. I even tried a refresh of Firefox, but same issue.

Asked by lisa30 2 years ago

Answered by McCoy 2 years ago

  • Solved
  • Archived

how do i get firefox to ALLOW sites to auto-relode a web page

More and more sites are starting to "hide" behind cloudfare and such like which means it wants to re-load the web page automatically. Firefox is preventing this and I hav… (read more)

More and more sites are starting to "hide" behind cloudfare and such like which means it wants to re-load the web page automatically. Firefox is preventing this and I have to click allow every time, in some cases I can't access the sight due to this. I want to either turn OFF this annoyance permanently or to be able to "white list" certain sites to allow it

Asked by mortimer.hobart 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

  • Solved
  • Archived

On MacOs Mojave. When I Bookmark new Websites the wrong Favicon shows. Old Bookmarks are correct.

As stated above, no new saved Bookmarks have the right Favicon. In fact they all show the Favicon from my Bank! I have tried restarts, start in safe Mode, cleaned up usin… (read more)

As stated above, no new saved Bookmarks have the right Favicon. In fact they all show the Favicon from my Bank! I have tried restarts, start in safe Mode, cleaned up using Onyx, but no change. Any thoughts?

Asked by peachrt 2 years ago

Answered by cor-el 2 years ago

  • Archived

download goes to wrong location

In Options, I have C:\Downloads⁩ as the location that my internet files are downloaded. Instead, they go to a different location, specifically: C:/Users/**/AppData/Loca… (read more)

In Options, I have C:\Downloads⁩ as the location that my internet files are downloaded. Instead, they go to a different location, specifically: C:/Users/**/AppData/Local/Temp.

How do I make Firefox download my files to the correct location?

Thanks.

Asked by Lokimeister 2 years ago

Last reply by zach7 1 year ago

  • Archived

Secure Connection Failed PR_CONNECT_RESET_ERROR

By using the last version of Firefox (74.0) when visiting a website with security connection I got the following error : "Secure Connection Failed An error occurred durin… (read more)

By using the last version of Firefox (74.0) when visiting a website with security connection I got the following error : "Secure Connection Failed An error occurred during a connection to .............. PR_CONNECT_RESET_ERROR The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem." With the previous versions of Firefox there was no such problem and I could visit the above website. So, please inform me what happened with ver. 74.0 ? By ver. 74.0 is no more supported some older security protocols which might have the above website, or this is a bug by the new ver. 74.0 ? Please inform me how this issue can be fixed ?

Asked by eladopoulos 2 years ago

Last reply by #367259 1 year ago

  • Solved
  • Archived

How can I disable firefox screenshot notifications?

I love Firefox screenshots. However, On copying a screenshot, I receive a notification. I want to disable these notifications. I tried disabling web notifications but th… (read more)

I love Firefox screenshots. However, On copying a screenshot, I receive a notification. I want to disable these notifications. I tried disabling web notifications but that did not help. Is there any way of doing so? Thanks!

Asked by Qrious 2 years ago

Answered by McCoy 2 years ago

  • Solved
  • Archived

NEW UPDATE - Didn't solve - Ebay does not work with Firefox 74.0 (Windows)

'Hi, is this a known issue? Ebay will not render inside my Firefow browser. Still looks like some parts of the page don't load, tried all the individual line items in 'pa… (read more)

'Hi, is this a known issue? Ebay will not render inside my Firefow browser.

Still looks like some parts of the page don't load, tried all the individual line items in 'page info' without success.

Seems to forget that the security was overwritten.

Asked by irishtoon 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago