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  • Archived

Sync don't end

Hello. I've created a new profile and logined to Sync. Then the sync have start but it can't end. It shows that it's in progress about a hour. I've tried to restart Firef… (read more)

Hello. I've created a new profile and logined to Sync. Then the sync have start but it can't end. It shows that it's in progress about a hour. I've tried to restart Firefox, restart system with no effect. The log file from about:sync-log is here: https://www.dropbox.com/s/els9dffijyeshuw/error-sync-1580143890286.txt.txt?dl=0

Asked by chudovische.nss 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Blank search bar automatically fills in old searches

I have my search bar set to use Google. I like the search suggestions option so I want to leave that on. But if I leave the search bar blank, after a few minutes it will … (read more)

I have my search bar set to use Google. I like the search suggestions option so I want to leave that on. But if I leave the search bar blank, after a few minutes it will automatically fill in a randomly picked old search from the previous few weeks. Erase the search suggestion, and a few minutes later, another, different, randomly picked old search. It's like a roulette wheel seeking to choose which old search might be the most embarrassing. This seems to be a recent development, I think within the last month or so.

Is it too much to ask for a blank search bar to remain blank?

I am aware that turning off search suggestions entirely will turn off this behavior. As I said before, I like search suggestions except for this one thing, and want to be able to leave search suggestions on.

Asked by Uluqat 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

what is jincloude.com

For some time now I have been having a page pop up that is asking me to enter my username and password so that Firefox can be undated. The .com address that is listed is:… (read more)

For some time now I have been having a page pop up that is asking me to enter my username and password so that Firefox can be undated. The .com address that is listed is: jincloude.com. The only way I can get rid of this page is to pull up task manager and close Firefox completely. Does anyone know why this page keeps popping up and how to prevent it from continuing to do so.

Asked by blade1068 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Home page MSN.COM will not download the pictures. It will open in Internet Explorer on the same computer.

Home page MSN.COM will not download the pictures. It will open in Internet Explorer on the same computer. This happened from a Microsoft forced upgrade. … (read more)

Home page MSN.COM will not download the pictures. It will open in Internet Explorer on the same computer. This happened from a Microsoft forced upgrade.

Asked by mdstudey 1 year ago

Last reply by FredMcD 1 year ago

  • Solved
  • Archived

Can't modify or save new bookmarks, how do I fix this?

I've tried the troubleshooter, I've uninstalled & reinstalled, and verify integrity have all failed. Saving a new bookmark is grayed out. Not really sure what to do a… (read more)

I've tried the troubleshooter, I've uninstalled & reinstalled, and verify integrity have all failed. Saving a new bookmark is grayed out. Not really sure what to do at this point.

Asked by Flower 12 months ago

Answered by Flower 12 months ago

  • Archived

Request: Pic-in-pic feature should be accessible from context-menu

Normally the Picture-in-picture feature is activated by clicking the little blue button that appears on the right-hand side of the video upon mouseover. However some serv… (read more)

Normally the Picture-in-picture feature is activated by clicking the little blue button that appears on the right-hand side of the video upon mouseover. However some services bring up their own menus one mouseover that cover this. For example, twitch streams. Upon mouseover, a twitch stream may bring up its own set of menus and icons and whatnot on the right hand side. Rather than trying to manage moving the pic-in-pic button all over or what-have-you, simply being able to enable it through the context menu seems like a nice idea. If the service covers the button, you can simply right click the video and activate it from the context menu instead.

Attached is a screenshot of the problem (that took me about 10 minutes of very careful mouse positioning to get) You can see the pic-in-pic button behind all the overlays (that only appear on mouseover), so being able to right click the video instead and activate from there avoids this.

P.S. For anybody who runs into this, if you're *very* patient and careful, you can get the pic-in-pic button to be clickable if you move your mouse in from the right-hand side, I think twitch has a 3 or 4 pixel threshold while the pic-in-pic button doesn't, so you can actually get it, but it's a bit silly.

Asked by jqpstg 12 months ago

Last reply by cor-el 12 months ago

  • Archived

HOW TO STOP PROGRAMS FROM OPENING A SECOND WINDOW IN MOZILLA FIREFOX

I searched a location for a vacation and next time I opened Firefox a second version of Firefox (New Window) was running with ads for hotels. Don't confuse this with a s… (read more)

I searched a location for a vacation and next time I opened Firefox a second version of Firefox (New Window) was running with ads for hotels. Don't confuse this with a second tab, I am talking about another version of Firefox. How does an advertiser get around the security settings and make this possible. It's almost like an Popup for the old days but that is not allowed.in my security setting

Asked by crvtfan 12 months ago

Last reply by cor-el 12 months ago

  • Archived

Popup Logins Lock Firefox

Unfortunately I have to often log onto a website that has a popup password system. The main problem is that as long as the popup is present, Firefox is completely locked … (read more)

Unfortunately I have to often log onto a website that has a popup password system. The main problem is that as long as the popup is present, Firefox is completely locked up. Basically, until I either cancel the login or I actually login, I can't click any tab, access any extension, or do anything else.

Is there a way to modify this behaviour and keep Firefox usable in these cases?

Asked by svalorzen 12 months ago

Last reply by jscher2000 12 months ago

  • Archived

display frames in websites I do not see where to click, e.g. here in support.mozilla org I had to click around in the white space to find where to write this.

display 8March20 mozilla help travel mode options again in gmaps See from the screenshot, above the address the various travel modes are not displayed. The text by foot, … (read more)

display 8March20 mozilla help travel mode options again in gmaps See from the screenshot, above the address the various travel modes are not displayed. The text by foot, by bike, by car etc. disapeared. How to display again?

Asked by melbal 12 months ago

Last reply by cor-el 12 months ago

  • Archived

session restore - clicking the button doesn't work

I've used the session restore for a long time. A while ago, session restore didn't work at all, so I found an explanation on the internet about how to copy an older sessi… (read more)

I've used the session restore for a long time. A while ago, session restore didn't work at all, so I found an explanation on the internet about how to copy an older sessionstore file and did that. I don't think it's ever worked since (sorry about the lack of accuracy, at the time I had other things to worry about in my life)... Anyways, nowadays it loads the list of the last websites as it should... but when I click the button "restore session" [I hope that's the correct name, some while ago I inadvertently switched to a German Firefox version], the button gets displayed in fainter colors, and nothing else happens. - how do I get the session restore function to work again? ... without losing the history (which seems to be saved, but is inaccessible) - anything I need to do to before I can re-use the old sessionstore copy?

Windows 7 (yes, when this is resolved, I want to switch... BTW, what's the best way to migrate Firefox bookmarks to Linux?) FIrefox 73.0.1 (now... but it's started some weeks ago, under a different version.)

Thanks for all help!!

Asked by werther.spamfilter 12 months ago

Last reply by jscher2000 12 months ago

  • Archived

looking for a free way to take firefox browser text to .docx

I do a lot of research (legal and medical) online. I want to change .pdf and browser documents to microsoft .docx. I do not have Adobe. What is the best substitute, pref… (read more)

I do a lot of research (legal and medical) online. I want to change .pdf and browser documents to microsoft .docx. I do not have Adobe. What is the best substitute, preferably free or low cost.

Asked by SentencingStrategies 10 months ago

Last reply by Eve 10 months ago

  • Solved
  • Archived

old tabs re opening

I have Firefox 73.0 Windows 10. Lately multiple old tabs [ 20-30 ] are re opening in Firefox. Some of these go back to Sept/Oct 2019.Too often these just show up across t… (read more)

I have Firefox 73.0 Windows 10. Lately multiple old tabs [ 20-30 ] are re opening in Firefox. Some of these go back to Sept/Oct 2019.Too often these just show up across the top of my screen.....and i spend too much time deleting them one at a time. This is very strange....can you please help? Thanks!

Asked by Ronald Blair 1 year ago

Answered by jscher2000 1 year ago

  • Archived

Firefox: Why does the Save File/Image/As dialogue take SO LONG to load/open?

Right click on something to Save it onto my computer, and then die of old age waiting for the dialogue to open. Why is it SO SLOW? It`s excruciating. One might hope that … (read more)

Right click on something to Save it onto my computer, and then die of old age waiting for the dialogue to open. Why is it SO SLOW? It`s excruciating. One might hope that it would just be the first time, and that it would be quicker for subsequent saves. But no, it is always slow, every time. And sometimes, maybe after some flashing into and disappearing from view, it finally appears, on top, but does not have focus/is not active. What is going on?

Asked by A0e._u 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Mult-Account Container - can't rename container

If I try to rename a container - Edit Container, select the pencil icon - edit the name, it appears to work but when I hit Enter or the back button it is not renamed. Res… (read more)

If I try to rename a container - Edit Container, select the pencil icon - edit the name, it appears to work but when I hit Enter or the back button it is not renamed. Restart firefox and it is still not renamed. This is version 6.2.1 of the extension


I posted this previously but it was marked a duplicate https://support.mozilla.org/en-US/questions/1279756

It isn't even remotely a duplicate other than it uses the same extension provided by Mozilla. If this isn't the best place to report these issues than why not tell me where to do so rather than marking a unique question a dupe?

Asked by akidd 1 year ago

Last reply by RobertJ 1 year ago

  • Archived

Permission request for extension after update is gone

After an extension update, uBlock asked for some permissions. I clicked on the window to see more information about the permissions, and now the request is gone and I hav… (read more)

After an extension update, uBlock asked for some permissions. I clicked on the window to see more information about the permissions, and now the request is gone and I have no option to say yes or no.

I have not tried to restart the browser as I am currently using it, nor should I need to as seeking more information about permissions shouldn't dismiss the request.

Asked by ardyvee 1 year ago

Last reply by jscher2000 1 year ago

  • Archived

My Right-Click Menu is blank

I had this issue for a few days, and I reinstalled Firefox fresh from a new download yesterday and this fixed the issue. Today, when I right-click a link to open a new ta… (read more)

I had this issue for a few days, and I reinstalled Firefox fresh from a new download yesterday and this fixed the issue. Today, when I right-click a link to open a new tab, or right-click anywhere on a website, the standard Firefox menu options are blank. The Firefox Help Menu is also completely blank, but all other menu items are visible.

Asked by aebicalho 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Where can I download, a Stand Alone Version of Firefox?

I uninstalled Firefox v73.0 but had no connection to the Internet for a Stub version to complete another install. My Browser 73.0 was corrupted and I needed to Install a… (read more)

I uninstalled Firefox v73.0 but had no connection to the Internet for a Stub version to complete another install. My Browser 73.0 was corrupted and I needed to Install a Fresh version! I uninstalled it and it removed all versions of my downloaded Firefox downloaded software from my computer! That was a first... When did this start happening?

Asked by powell62 12 months ago

Last reply by FredMcD 12 months ago