Firefox Support Forum

Hi Everyone, For personal reasons I run FF version 72.0.2. I have a subscription to Britbox (UK) which has run without difficulty for two years now --- until recently, when it stopped for no apparent reason and displayed the error message shown in the attached image. Britbox Tech Support is, to say the least - useless, and I have been unable to extract anything useful from them for the past few weeks. Today, however, I got a (speculative) message saying that if I upgraded my FF version to the latest - things would be fine again. Strange, as they have been insisting I change to Chrome until today. Can anyone support their advice? i.e. Is there anything in version upgrades from 72.0.2 which might have affected viewing? Thank you. Ian

I'd like to update my mac's firefox, but not to the latest version. I know about the directory of releases, but I can't seem to find advice on what to do once I download the file. I don't want to create a separate profile, or risk messing up the profile/settings I have currently. So, any thoughts? Thank you in advance for the help.

According to various help articles, I should be able to export my logins and passwords using the Settings- logins and passwords and then click on the three dots in the upper right. That should display a menu with an option to export. In my case, when I click on the three dots I get only these options: Preferences, Help, Lockwise for Android, Lockwise for iPhone/iPad. There is no option to export anywhere on the page. How can I backup and logins so that I can load them on my new computer? As above, Firefox version is 72.0.2 and I am using Linux Mint 19.3.

Every time there is a Firefox Update, I end up going back to the previous shortcut on my desktop to find my bookmarks, passwords, etc. Please advise, as I delay doing updates for this reason. Very frustrated!

Firefox Maximized window blocks Windows task bar from being accessed. Have to downsize the window to reveal desktop in order to use the task bar. Does not matter if in safe mode, scrubbed all settings and new install of firefox does not change the behavior.

I think your latest version is preventing me to access several sites that I use regularly.

Please let me know? and please fix it?

I wish to continue using Firefox but this is creating delays and difficulties.

Thank you

Will it be OK to upgrade my Firefox browser from Rel 72 to latest Rel 100 in one step ? OS is Mac OS X Monterrey 12.3..1 Or should I do 1 or more intermediate upgrades to be safe ?

FWIW, I've had enough problems upgrading from OSx Mojave to Monterrey. I am leery of the huge jump from FF 72 to 100.

All advice most welcome.

When I updated from an old version of Firefox it erased all my bookmarks and there is nothing in 'Options' that allows you to designate current page as your opening page. And their incessant reminder to update is maddening! That's what got me into this predicament in the first place. I finally succumbed and I, like so many others are ever so sorry I did. I tried many searches to try to reinstall an older version of Firefox but all failed. They just end up reloading the updated version before you can open it. It sucks! If I can't load an older version like Firefox 71 I might as well get a new browser since I'm going to have to spend hours replacing my bookmarks and other stuff erased by the update. I won't use Firefox anymore and I won't use Google Chrome. I also noticed in other Firefox Support questions that people who were having problems with Firefox were asking for suggestions for alternatives to Firefox and nobody seemed to want to suggest any but I'll ask anyway. I just want a simple light weight browser that doesn't have all the whistles and bells that take up so much memory and I wouldn't use anyway. I don't do games and I don't do social media. After having used Firefox for many years I feel they have failed me leaving me with only 2 choices of either using their new version which I'm unlikely do or finding an alternative browser which I probably will. I would like some suggestions on alternative web browsers with user's experiences. And I'm using Windows 7. I have Windows 10 in another computer but found it to much too intense so I don't use it.

My firefox just upgraded and erased all my history and bookmarks. I would like to restore my bookmarks, but the help desk process won't work because it won't list a history from which I can reload the bookmarks. I know there is a process, but I can't find help to restore my bookmarks,

Currently running Firefox 72.0.2 on Windows 7 Desktop PC. Believe these problems were caused by the ‘Enhanced Tracking Protection’ (ETP) feature, but no matter what remedy I follow on FF support, I cannot cure the problem. (1) Problem seem to be common to both Ancestry & Facebook websites & relates to viewing messages which use a (pop-up/fly-out?) window. Ancestry’s support solution was to install chrome & so far Facebook support has not responded. I can work around this by using my chrome laptop to read & reply to messages on both websites, but this is a real pain since all this worked fine on FF before.

(2) AVG has the same problem populating (pop-up/fly-out?) window for ‘performance issues’. Obviously I cannot use another PC or laptop to check this out, so I am stuck.

All suggestions welcomed, but note I am a novice at all this, so please be gentle!! Cheers, Mickey. P.S. I have more info, but this is all a bit overwhelming & so I won't add it at moment