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Is Firefox Account and 火狐通行证 the same thing?

Hi, I'm a Firefox user in China. I originally signed up for Firefox Account and then saw the Chinese version of that (i.e. 火狐通行证), is they one instance of FxA? It seems t… (read more)

Hi, I'm a Firefox user in China. I originally signed up for Firefox Account and then saw the Chinese version of that (i.e. 火狐通行证), is they one instance of FxA? It seems that I cannot log in to 火狐通行证 using my Firefox Account email address but that's rather confusing.

Asked by Alan-Liang 7 months ago

Answered by Eve 7 months ago

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My right click menu is "Search Google for (selected text)" appears to retrieve data from the website without a login

My right click menu is "Search Google for (selected text)" appears to retrieve data from the website without a login. Almost none of the data is available without a logi… (read more)

My right click menu is "Search Google for (selected text)" appears to retrieve data from the website without a login. Almost none of the data is available without a login, how is it the the above shows protected data?

Asked by mshrage.snet.net 10 months ago

Answered by crankygoat 10 months ago

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I can't access my downloaded files in firefox after updating Windows 10.

When I try to access downloaded files in Firefox after my latest windows update (Installed today), I cannot do so. Instead it either opens infinite tabs of the blank file… (read more)

When I try to access downloaded files in Firefox after my latest windows update (Installed today), I cannot do so. Instead it either opens infinite tabs of the blank file, or it attempts to open the file name in four different tabs (such as putting the word spring in the search bar of the third tab opened if it was the third word in the file name). I need Firefox to function for school, please advise.

Asked by cripeks 10 months ago

Answered by RobertJ 10 months ago

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after completing a survey, how do I stop the survey from opening again evertime I start Firefox

Dyson support website asked me to complete a customer service survey run by ForeSee. I submitted the survey. Now every time I start Firefox the same survey window pops … (read more)

Dyson support website asked me to complete a customer service survey run by ForeSee. I submitted the survey. Now every time I start Firefox the same survey window pops up. This has happened 3 times since I ran the Firefox Refresh program. How do I stop these survey windows from appearing?

Asked by let98007 9 months ago

Answered by crankygoat 9 months ago

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Recent outlook email problems.

Email to opening fully, some mail goes back into junk after creating rule and back arrow not working within outlook. I have reset Firefox, removed adblock, and cleared ca… (read more)

Email to opening fully, some mail goes back into junk after creating rule and back arrow not working within outlook. I have reset Firefox, removed adblock, and cleared cache. This only happened recently, probably after some kind of update by FF. Any ideas how I can sort this out. Its very frustrating and time consuming ploughing through forums and not finding the answer...or not being able to quickly contact an operator as I'm not technically minded. I've been using this for years but never had this problem until 3 or 4 weeks ago, can anyone help Please...............................

Asked by kierang2 9 months ago

Answered by cor-el 9 months ago

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New profile every single day?

Every morning, when I first turn on my computer, I a have to spend the first 5 minutes setting up my Firefox again because of a "new profile". I have to re-enable all of … (read more)

Every morning, when I first turn on my computer, I a have to spend the first 5 minutes setting up my Firefox again because of a "new profile". I have to re-enable all of my add-ons and configure them as well. Why does this happen every single day and is there a way to prevent it? If not, then I'm done with this browser...such a colossal waste of time for something that I shouldn't have to do. I don't have to completely set up Chrome or Edge if they do an update...all of the pertinent stuff is brought forward.

Asked by Porkchop 9 months ago

Answered by cor-el 9 months ago

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How to stop: Firefox site, Chuck Shumer website & 1800flowers .com as I begin to enter my gmail address, it autofills including my full home address.

I thought Shumer's site had some secret government way of knowing it was my home address, but then repeated on the flower ordering site and on this support Mozilla site. … (read more)

I thought Shumer's site had some secret government way of knowing it was my home address, but then repeated on the flower ordering site and on this support Mozilla site. Asks for your email account, begin to enter it, and it autocompletes including my home address, city, zip state, before I offer to enter that info. This is an invasion of my privacy. It's like when you call someone on your phone and they already have your phone number on their caller id, but in this case, includes your actual residence address. How to turn that off would be a very helpful bit of info, and searching it online only gives results that don't understand the question at all.

Asked by rjh1153 9 months ago

Answered by jscher2000 9 months ago

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Visibile area of browser only in top left corner of the window after update today to 72.0.1

After I clicked to restart and apply update to 72.0.1, when browser opened, the visible are is small and reduced to the top left corner of the window. I have no idea wh… (read more)

After I clicked to restart and apply update to 72.0.1, when browser opened, the visible are is small and reduced to the top left corner of the window. I have no idea what caused this nor how to fix it. Any help is appreciated.

Asked by OzzyLaird 10 months ago

Answered by Wesley Branton 10 months ago

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Youtube connection speed slow and frequent buffering.

Firefox 72.0.1 64-bit on MacOS Catalina 10.15.2. The issue start yesterday (2020-01-15). Youtube video start frequent pausing for buffering, which I don't experience for … (read more)

Firefox 72.0.1 64-bit on MacOS Catalina 10.15.2.

The issue start yesterday (2020-01-15). Youtube video start frequent pausing for buffering, which I don't experience for a long long time. In the past, only 8K videos require a bit longer start time. 4K and below are quite responsive when I move back and forth. However it changed starting yesterday.

I tried with Chrome and Safari with "stats for nerds" and notice a huge difference on connection speed between Firefox and the other 2 browsers.

Attached result in following order: Firefox, Chrome, Safari.

I tried multiple videos and results are similar.

Asked by JS 10 months ago

Answered by JS 10 months ago

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the same window keeps opening even when i delete my cookies and history

i have a website keeping to open even when i have uninstalled the app and reinstalled it. also when i delete all cookies and history. i would appreciate any help : - ) … (read more)

i have a website keeping to open even when i have uninstalled the app and reinstalled it. also when i delete all cookies and history.

i would appreciate any help : - )

Asked by mikkelljungbeck 10 months ago

Answered by FredMcD 10 months ago

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Firefox crashes on every boot

Hello, my name is Andrea and I'm writing from Italy. I used firefox (72.0.2, 64 bit, Windows 7 with two users account) up to two days ago but yesterday it started to cras… (read more)

Hello, my name is Andrea and I'm writing from Italy. I used firefox (72.0.2, 64 bit, Windows 7 with two users account) up to two days ago but yesterday it started to crash on every boot. It isn't possible to start FF in safe mode; I tried to uninstall completely FF (also the file in C:\program files etc.) and reinstall but the crashes continue. I run a memtest (memtest86) and the memory is Ok. The only way to run FF is in Windows safe mode (I'm writing with FF in Windows safe mode). I'd like to continue using FF in the future but I can't do it... Could you help me? Thanks a lot Andrea

Asked by Andrea 9 months ago

Answered by TyDraniu 9 months ago

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How can I set my homepages, without the Options page being one of them?

I want a particular set of pages to open each time I open Firefox. I can set these pages just fine, using the options menu. But how do I set those pages, and NOT include … (read more)

I want a particular set of pages to open each time I open Firefox. I can set these pages just fine, using the options menu. But how do I set those pages, and NOT include the Options page as one them? Thanks for anything. Jim

Asked by jimmygriffin77 9 months ago

Answered by cor-el 9 months ago

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How to Delete Browsing History on a Regular Basis

I want to delete Firefox browsing history on a regular basis. For instance, I want to delete browsing history which is more than 3 months ago AUTOMATICALLY. Is there an o… (read more)

I want to delete Firefox browsing history on a regular basis. For instance, I want to delete browsing history which is more than 3 months ago AUTOMATICALLY. Is there an option to do this?

Asked by Ng Zi Le 9 months ago

Answered by cor-el 9 months ago

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I'm syncing history. Why do my devices have different sets of history?

When syncing history between devices I expect them to have the same set of history entries. They don't. Why not? I can find entries on one device that I can't find on an… (read more)

When syncing history between devices I expect them to have the same set of history entries. They don't. Why not?

I can find entries on one device that I can't find on another. I'm relying on finding all entries on all devices.

Asked by onetimename 9 months ago

Answered by the-edmeister 9 months ago

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I somehow lost Google as my home page and all my bookmark toolbar items. Does anyone know how I can restore? ?

Hi out there- I would greatly appreciate advice about how I can fix this problem with restoring my Google home page. I have no idea how I lost it since I made no chang… (read more)

Hi out there-

I would greatly  appreciate advice about how I can fix this problem with restoring my  Google home page. I have no idea how I lost it since I made no changes to it. It was simply there last night and gone this morning. I am a writer and I make a living from the Internet so time lost is money  lost. 

Thanks in advance for any help you can give me.

Befuddled in PA,

Marjorie

Asked by heelsdown 5 months ago

Answered by FredMcD 5 months ago

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Cannot log into Twitter on Firefox anymore

At first I was getting the something not wrong but don't fret we'll give it another shot message so I looked online and added Twitter to a block list and cleared all my c… (read more)

At first I was getting the something not wrong but don't fret we'll give it another shot message so I looked online and added Twitter to a block list and cleared all my cookies. This got rid of that message and I was able to get to the login page but when I go to login it still won't let me. I know the password is right (it also doesn't say anything like incorrect username/password). Someone in another forum had mentioned going into configs and flicking something from true to false or vice versa and that also didn't work. Most places I look just say the same old thing about cookies. It works perfectly fine on the mobile app and Chrome still but I prefer Firefox. I'm out of ideas.

Asked by merriska_carrier 1 month ago

Answered by cor-el 1 month ago