Showing questions tagged: Show all questions
  • Solved
  • Archived

How to access Firefox Preview (mobile) Tab Collections feature on Firefox?

Is there a way to access the Firefox Preview Tab Collections feature on any build (stable, beta or otherwise) of Firefox for desktop? If not, is this planned for the futu… (read more)

Is there a way to access the Firefox Preview Tab Collections feature on any build (stable, beta or otherwise) of Firefox for desktop? If not, is this planned for the future?

Asked by Nick Clarke 2 years ago

Answered by Seburo 2 years ago

  • Solved
  • Archived

I lost all my data after changing devices even though it was synced

I've lost all bookmarks, logins and saved passwords, add ons and basically everything. I have made sure that all my data is synced and even tested it a couple of times af… (read more)

I've lost all bookmarks, logins and saved passwords, add ons and basically everything. I have made sure that all my data is synced and even tested it a couple of times after changing devices and every time it worked perfectly and restored my data. Now, I've just changed devices after a while with no internet, I go to sign in and I forgot my pass so I reset it and signed in successfully but nothing at all is restored not a single thing. I'm devastated, I hope there a solution to this.

Asked by SondosA 2 years ago

Answered by FredMcD 2 years ago

  • Archived

Cannot right click and paste a name in bookmarks when creating a new folder

Thursday, October 17, 2019 (1:30PM) Cannot right click and paste a name when I’m trying to create a new folder in bookmarks: The only way for me really to tell you my pro… (read more)

Thursday, October 17, 2019 (1:30PM)

Cannot right click and paste a name when I’m trying to create a new folder in bookmarks: The only way for me really to tell you my problem is to show you so, please copy & paste the url below into your browser (it’s a very short video).

https://www.screencast.com/t/YuU56XykO

Thanks form you help and have a GREAT DAY!

Bill

Asked by wfpe 2 years ago

Last reply by jscher2000 1 year ago

  • Solved
  • Archived

Why is Firefox not showing youtube thumbnails?

I'm on 70.0 and Firefox for some reason stopped showing youtube thumbnails. Other browsers show them perfectly fine but since Firefox is my main browser I would appreciat… (read more)

I'm on 70.0 and Firefox for some reason stopped showing youtube thumbnails. Other browsers show them perfectly fine but since Firefox is my main browser I would appreciate some help with this problem.

Asked by hugocoisas 2 years ago

Answered by ngandhi 2 years ago

  • Solved
  • Archived

upgraded to 70.0 and now there is a 6 second delay on loading first site

I have upgraded to 70.0 and now there is a 6 second delay on loading first site. I have firefox starting in private mode and without a home page. this loads at its usual … (read more)

I have upgraded to 70.0 and now there is a 6 second delay on loading first site. I have firefox starting in private mode and without a home page. this loads at its usual speed. However, when I click on a bookmark the system hangs for 6 seconds before the site is presented. Subsequent sites load rapidly as usual. I have tested with other browsers and sites and the problem is specific to Firefox and not specific to the site being load. Once loaded, if I open an additional Firefox window this loads sites rapidly. I have been using Firefox for many years and the problem has only occurred since I upgraded to 70.0.

Can anyone help please.

Asked by jarchibald42 2 years ago

Answered by jarchibald42 2 years ago

  • Solved
  • Archived

'i' in a circle logo (Sits Beside padlock) For Drag And Drop website Link To Screen Icon Missing From Address Bar.

Don't like bookmarks. I drag and drop the website as an icon to my screen from the i logo on the address bar beside padlock. This logo has now vanished. How do I restore … (read more)

Don't like bookmarks. I drag and drop the website as an icon to my screen from the i logo on the address bar beside padlock. This logo has now vanished. How do I restore it? Thank you.

Asked by blenkarnie 2 years ago

Answered by philipp 2 years ago

  • Locked
  • Archived

Importing Bookmarks

Can anyone out there help me, I’ve exported my FireFox Bookmarks onto an external hard drive and then copied them back onto the desktop and from there tried to import the… (read more)

Can anyone out there help me, I’ve exported my FireFox Bookmarks onto an external hard drive and then copied them back onto the desktop and from there tried to import them back into FireFox.

All the subfolders have imported back into FireFox no problem, but for some reason it has not done so with any bookmarks which appear under the Other Bookmarks listing, is there something I'm doing wrong? The version of FireFox I’m using is FireFox Quantum 6.9.0.3 (64 bit) with Windows 10.

Asked by c.barchus 2 years ago

Last reply by jscher2000 1 year ago

  • Solved
  • Archived

Just got the latest FF update and Adaware Secure Search showed up in my addons. There's no option to remove it.

Windows 10 Pro, Version 1903, OS Build 18362.418 FF 70.0 (64 bit) Let me preface this with saying I worked in IT for a long time. I'm stumped on this one. FF worked fine … (read more)

Windows 10 Pro, Version 1903, OS Build 18362.418 FF 70.0 (64 bit)

Let me preface this with saying I worked in IT for a long time. I'm stumped on this one.

FF worked fine on 10/22/19. Tried opening FF on 10/23/19 and it kept crashing. I started the task of finding out why.

Opened in Safe Mode and saw the latest FF update. Also discovered a new addon that I did not install: Adaware Secure Search. It wasn't there the last time I reviewed addons (which I do frequently, trying to find the best addon's for my usage) and I hadn't installed anything new recently. Disabled Adaware and FF started opening properly.

I don't want Adaware Secure Search however there is no Remove option in the dropdown. So, I started hunting online to try and remove it.

It is not in the Control Panel. It is not in the registry - I searched in every folder. Ran MalwareBytes and other tools - they don't see Adaware Secure Search anywhere. I followed the instructions that required the use of Troubleshooting and found Adaware is also not in my FF profile (that I can tell - the .xpi files are difficult to figure out since the majority are in number value). Tried refreshing FF and it showed up again. Un/re-installed FF and there it is again!...but this time i had the "joy" of having to redo my tabs, etc. It isn't on my other browsers either, just FF.

How do I get this removed? I don't want it to somehow become enabled in my system.

Asked by cadwellm 2 years ago

Answered by cor-el 2 years ago

  • Archived

Right Clicking on link to open it in a new tab no longer works

I often use the trick of right clicking on a link and then open in new tab to keep the original web page open but now nothing happens when I do it. I wonder if there has … (read more)

I often use the trick of right clicking on a link and then open in new tab to keep the original web page open but now nothing happens when I do it. I wonder if there has been a Firefox update today which has caused this.

It started this morning and I'd be most grateful for some assistance with this as it's particularly useful with Facebook.

Asked by gillie2tat 2 years ago

Last reply by j_kushman 1 year ago

  • Archived

can't find printers in print window

Print window only shows PrimoPDF, no other printers. Can see all printers in other apps, can't see them in Firefox. Tried resetting printer and all printer settings. Stil… (read more)

Print window only shows PrimoPDF, no other printers. Can see all printers in other apps, can't see them in Firefox. Tried resetting printer and all printer settings. Still cannot see all printers Windows sees in Devices and Printers!! Why can't I see a complete list of my printers in Firefox?!

Asked by Rich Giblin 2 years ago

Last reply by jscher2000 1 year ago

  • Solved
  • Archived

Whenever I click on a link in an Outlook email it opens a new Firefox window instead of opening a new tab on an already open Firefox window

Hi, I use Firefox as my default browser. Whenever I click on a link in an email it opens a new Firefox window instead of opening a new tab on a Firefox window that is alr… (read more)

Hi,

I use Firefox as my default browser.

Whenever I click on a link in an email it opens a new Firefox window instead of opening a new tab on a Firefox window that is already open.

My preference is for it to open a new tab on an already open Firefox window.

I have looked in the settings / preferences and can’t seem to find where to make this change.

Please can you advise the process / steps for me to make this to happen.

Asked by jamesburbidgeking 2 years ago

Answered by jscher2000 2 years ago

  • Archived

FF 70 on Mac : No more title in the title bar. How to fix it.

Hi all Since I installed FF 70.0 there are no more titles in the title bar. I looked in the Preferences and found nothing. I am running OS X 10.9.5 Mavericks. TIA for you… (read more)

Hi all Since I installed FF 70.0 there are no more titles in the title bar. I looked in the Preferences and found nothing. I am running OS X 10.9.5 Mavericks. TIA for your help. Nick

Asked by Saint.112 2 years ago

Last reply by Prisss 1 year ago

  • Archived

How can I turn off Automatic Updates in Firefox 70?

I am on a metered connection. Updates chew up my data, and I want to CHOOSE when to use that data for updates. There is no toggle in the configuration screen that would a… (read more)

I am on a metered connection. Updates chew up my data, and I want to CHOOSE when to use that data for updates. There is no toggle in the configuration screen that would allow me to turn off automatic updates, and setting the preference via about:config hasn't worked. I am very irritated by this. It's my computer, it's my browser, and I don't like being forced to do what someone else has decided I should do just because they thought it would be a good idea. If I can't find a way to turn off auto updates then I'll abandon Firefox for something more user-friendly.

Asked by hrefnam 2 years ago

Last reply by cor-el 1 year ago

  • Archived

How to force webp images to fallback to jpg

Since Firefox is natively supporting .webp images, they are displayed as webp images on web sites providing this option. How can we force Firefox to fallback to jpg or pn… (read more)

Since Firefox is natively supporting .webp images, they are displayed as webp images on web sites providing this option. How can we force Firefox to fallback to jpg or png images? I know .webp images support is an improvement, but for my case I need to export a lot of pictures from websites using a drag'n drop from Firefox to Windows Explorer. As webp images are not supported natively by Windows, this is useless... I would like to get the standard image instead.

Remark : Before Firefox v70, it was possible to force it tweaking about:config : "image.http.accept" = "image/webp,*/*" > change to "*/*" But this tweak is not working anymore.

Asked by syldub 2 years ago

Last reply by jscher2000 1 year ago

  • Solved
  • Archived

Why is Firefox 70.0 is ignoring my HOSTS file while other browsers work properly?

I'm using an extensive HOSTS file to block content, etc., from websites, which is a pretty common use of HOSTS. However, Firefox 70.0 is ignoring the HOSTS file and load… (read more)

I'm using an extensive HOSTS file to block content, etc., from websites, which is a pretty common use of HOSTS. However, Firefox 70.0 is ignoring the HOSTS file and loads sites that are explicitly named as 0.0.0.0 addresses. Other browsers, such as Chromium, work as expected and return a "not found" message. Is this a bug in Firefox or is there some setting, such as under about:config, that needs to be set properly? Thanks for any help/suggestions.

Asked by Paul 2 years ago

Answered by Paul 2 years ago

  • Archived

Enhanced Tracking Protection not detecting any trackers - stopped working after reinstalling Firefox

I had to reinstall Firefox browser. After reinstalling, I have noticed that the Tracking Protection shield was always grey. For every site I go to, the Tracker Protection… (read more)

I had to reinstall Firefox browser. After reinstalling, I have noticed that the Tracking Protection shield was always grey. For every site I go to, the Tracker Protection summary (dropdown after clicking the shield) always says "No trackers known to Firefox were detected on this page". This is for sites that previously I know Firefox was blocking trackers.

I'm wondering if perhaps during the reinstall I've lost the file of known trackers somehow? Already tried reinstalling and restarting.

Thanks in advance for any help.

Asked by Jake 2 years ago

Last reply by stuartspouse 1 year ago

  • Solved
  • Archived

After FF 70 update, auto login doesn't work. Some sites after manual login don't log me in.

Win7, FF 70.0 64 bit. YouTube, Amazon, eBay, etc., don't auto login. Most have me login manually and work ok afterwards. Some after I manually login, don't transfer to me… (read more)

Win7, FF 70.0 64 bit. YouTube, Amazon, eBay, etc., don't auto login. Most have me login manually and work ok afterwards. Some after I manually login, don't transfer to member's area and request login again or see me as a guest. Some, Amazon, eBay, etc. send me a one time password. Email (aol.com) and my credit union auto logins are the only ones that works normally. I've worked thru all the related fixes I can find, but none has worked. Usually save history, tried custom history.

Asked by johndapper 2 years ago

Answered by johndapper 2 years ago

  • Solved
  • Archived

FF not loading or partially loading sites that other browsers load.

FF still not fully loading some sites that other browsers open even after following the instructions in the article. (https://support.mozilla.org/en-US/kb/firefox-cant-lo… (read more)

FF still not fully loading some sites that other browsers open even after following the instructions in the article. (https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can) Example: site of large retailer gives a 404 message, medical blog site loads but scrollbar loads then disappears so no navigation. The first is a recent site and second I have visited for some time. Internet security is Norton Security. It's on auto-update plus I manually update weekly. I also am an Office 365 subscriber. These sites load successfully in Chrome and IE.

Asked by theloniusff 2 years ago

Answered by howiem 1 year ago