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  • Archived

Only 19 minutes of a 1 hour podast will load when using Firefox( my prefered browser). Safari loads the whole thing.

I've reinstalled the latest Firefox version and tried everything I could think of with the security and preference choices. It's a quandary! Please let me know if you ca… (read more)

I've reinstalled the latest Firefox version and tried everything I could think of with the security and preference choices. It's a quandary!

Please let me know if you can help. Thanks!

I should add this is happening if I go directly to the podcast site or use the link they sent.

Asked by Woodruff 1 year ago

Last reply by WestEnd 1 year ago

  • Archived

FF freezes shortly after starting—even in safe mode, even after clearing cache

FF has been freezing EVERY single time I attempt to use it, even since I started using it in safe mode, and after I cleared the cache. It freezes a few minutes after open… (read more)

FF has been freezing EVERY single time I attempt to use it, even since I started using it in safe mode, and after I cleared the cache.

It freezes a few minutes after opening, and freezes my Mac as well. Takes at least 5 minutes before it unfreezes. I am not getting crash reports. I think this started right after the latest update.

Asked by Mickey 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Firefox now opens with 18 tabs! How do I get firefox to only open with 1 tab?

This started a few days ago, opening with a few tabs, gradually increasing in number every time I later opened Firefox. Now opening with 18 tabs! Under Options>General… (read more)

This started a few days ago, opening with a few tabs, gradually increasing in number every time I later opened Firefox. Now opening with 18 tabs!

Under Options>General>Startup, the Restore Previous Session box is left blank.

I have uninstalled and re-installed but this has made no difference.

Anyone else had this problem and any suggestions.

Thank you,

Ally.

Asked by Ally 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Firefox crashes

Hi there, i encountered a problem recently (just a couple days), i can't use firefox constantly, tabs keep crashing and it makes useless to use the browser. i suspected m… (read more)

Hi there, i encountered a problem recently (just a couple days), i can't use firefox constantly, tabs keep crashing and it makes useless to use the browser. i suspected my graphic card may causes this issue and i uninstalled that and downloaded the latest update. but the problem is still here and it's very annoying. my crash report contains about 30-40 cases but the last one has this ID: bp-45affae8-e59a-429b-b339-d8f2d0190216 can u please help me? i even tried google chrome but it has the same problem and it's driving crazy. i'm a freelancer and my pc is my asset to work.

thanks you in advance.

Asked by sonatine64 1 year ago

Last reply by philipp 1 year ago

  • Archived

Firefoxrecaptcha not allowing browsing on some sites and internet explorer does

Firefox is not allowing to view contact information on Craigs list. It shows the Recaptcha thing in the lower right corner then " error accured, try later" If I use inte… (read more)

Firefox is not allowing to view contact information on Craigs list. It shows the Recaptcha thing in the lower right corner then " error accured, try later" If I use internet explorer it allows me to get the contact info on the ads. This just started a few days ago. Tried resetting to a couple of weeks back to loose any current down loads and no help.

Asked by tarich 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Can't do search in google map from firfox. Tried reset, extension disable. Firefox version is 65.0.1

After installing win1 pro to surface pro 4, firefox browser.fox version 65.0.1. I cannot search in google map. I tried reset firefox, clear cache, disable extension, no… (read more)

After installing win1 pro to surface pro 4, firefox browser.fox version 65.0.1. I cannot search in google map. I tried reset firefox, clear cache, disable extension, none of these works. The search works with o

Asked by wongyk 1 year ago

Last reply by WestEnd 1 year ago

  • Archived

Cannot access any websites

My firefox recommended that I reset it to stop slow loading but after I reset it I cannot access any website. Even with mozilla, I get the message: our connection is not… (read more)

My firefox recommended that I reset it to stop slow loading but after I reset it I cannot access any website. Even with mozilla, I get the message:

our connection is not secure The owner of www.mozilla.com has configured their website improperly. To protect your information from being stolen, Firefox has not connected to this website.

Asked by mickle 1 year ago

Last reply by WestEnd 1 year ago

  • Archived

crash FF portable all ver quantum

crash FF portable all ver quantum I left the 56 version in the system, and I use quantum portable .... and all versions of quantum fly out godlessly ... and even without … (read more)

crash FF portable all ver quantum I left the 56 version in the system, and I use quantum portable .... and all versions of quantum fly out godlessly ... and even without add-ons (in safe mode)

bp-39f8ac71-90c0-4333-9f5e-a15280190218 18.02.2019, 14:58 bp-7f61439d-cd2d-47c0-aa2c-1df4c0190212 12.02.2019, 11:59 bp-605e747d-8043-4027-b88b-f656d0190211 11.02.2019, 11:02 bp-e3df0382-df84-42d0-af9a-fa14b0190209 10.02.2019, 1:25 bp-b88f37f2-1bf9-46e5-93ce-210fc0190209 09.02.2019, 16:47 bp-fcb408af-6f60-4940-90db-e9fef0190208 09.02.2019, 0:01 bp-7e862b81-491c-4cda-9d41-15aa70190208 09.02.2019, 0:00 bp-6cb34e5e-7c6c-4557-a567-78e1e0190207 08.02.2019, 1:20 bp-5ec2d462-3bf5-4104-8429-d86640190206 06.02.2019, 19:09 bp-4178751f-e023-417c-b20e-ce7390190201 01.02.2019, 14:06 bp-c7e7d1db-3e1b-4206-bf5c-99afc0190111 11.01.2019, 15:31 bp-f4069884-be00-4dbb-98dd-aa0ca0190111 11.01.2019, 13:22

Asked by iamgdv 1 year ago

Last reply by TyDraniu 1 year ago

  • Archived

History and bookmarks not showing when I click their menu items

If I click 'History' on the menu, I no longer get a drop down of my recently visited places, and 'Show All History' is also blank, although I can see 'Recently Closed Tab… (read more)

If I click 'History' on the menu, I no longer get a drop down of my recently visited places, and 'Show All History' is also blank, although I can see 'Recently Closed Tabs' and 'Recently Closed Windows'.

Also, on opening a new tab, I used to see my most visited sites as large icons, with my recently visited places as icons underneath these.

I think this began happening around the time I updated to 65.0.1 Firefox also crashed just before this, so either could have caused the strange behaviour.

I have tried to restore the bookmarks using the Library toolbar, but the restore fails.

I hate losing my bookmarks and found history and the icons extremely useful. Please help me to get these back. Thanks.

Asked by Hipkit 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

My email address is confired valid but email is said returned during reset attempt.

This is has remained an ongoing issue from December 2018 that you at Mozilla have failed to resolve. "The confirmation email we sent to n*******@****.** was returned and … (read more)

This is has remained an ongoing issue from December 2018 that you at Mozilla have failed to resolve.

"The confirmation email we sent to n*******@****.** was returned and we’ve locked your account to protect your Firefox data." I'm pretty sure emails to that account are not bouncing. Could you please unlock my account so that I can access my sync account through THAT email, which actually accepts emails as I've tested many times? (For example, this mozilla account is linked to the same email address, for which I received a confirmation email from Mozilla itself a few minutes ago)

To make matters worse, I could not delete the account to start afresh, because or an incorrect-password response on the dialog form used to submit the change, Therefore I disconnected and now no longer am able to access that account from any browser. When I attempt to create a new account using the same email address, I am prompted with "Account exists", which is understandable.

Attempts to reset password ALWAYS result in an instantaneously displayed (with NO delay or pause) error, "Email was returned", and no email message ever gets sent from Mozilla, in inbox or spam.

I need this corrected immediately. Either resolve this by procedure OR perform and override and delete my account to allow creation of a new account with that SAME email address.

_________________________________ [previous unresolved incident]

This is the EXACT same scenario that I have attempted, but unlike the user mentioned below, who apparently was successful in receiving the reset email from Mozilla, I never received an email message, and Mozilla claims that the "email was just returned". All transpiring within the last 30 minutes, this exact same behavior has occurred whether I attempt a reset on the iOS device (iPhone Xs) or on the PC from which I have responded to this follow-up inquiry.


Something must be constitutionally wrong here, and I assure you that if any Mozilla email had been successfully delivered to the above ISP account, then spam filters would still have allowed examination of such message for my observation and manipulation.

That's not happening. I have added my account as a primary recipient of this response, as verification.

On December 10, 2018 at 7:31 AM "Bugzilla@Mozilla" <bugzilla-daemon@mozilla.org> wrote: Simon Basca [:SimonB] <simion.basca@softvision.ro> has asked *******@*******.net for needinfo: Bug 1511741: Firefox Sync account locked - not receiving email verification or password reset email iOS12 http…

Asked by rixstuh 1 year ago

Last reply by Pj 1 year ago

  • Archived

Netflix black screen but with audio

I cant watch any tv show. It got solved when I reinstalled the firefox, but I dont want to do this every time. Could you guys please help me? I'm giving this browser a ch… (read more)

I cant watch any tv show. It got solved when I reinstalled the firefox, but I dont want to do this every time. Could you guys please help me? I'm giving this browser a chance, I got used to another, but I'm trying Firefox this time.

Thanks

Asked by Castroide 1 year ago

Last reply by Samuel Santos 1 year ago

  • Archived

I have the animated sakura theme downloaded for firefox, but everytime that I open/reopen the browser, it disappears, and I have to remove it then add it again.

My question again, but not as the title: I have the animated sakura theme downloaded for firefox, but everytime that I open/reopen the browser, it disappears, and I have … (read more)

My question again, but not as the title: I have the animated sakura theme downloaded for firefox, but everytime that I open/reopen the browser, it disappears, and I have to remove it then add it again.

Is there anyway that I can prevent this and keep the theme?

Asked by Dra_azon 1 year ago

Last reply by WestEnd 1 year ago

  • Archived

Firefox 65 for Mac lost all New Tab Top Sites and will not populate when I try to fix

Firefox has upgraded a few times on me in the last week or so--and my longstanding Top Sites on a New Tab disappeared. Moreover, when I try and repopulate the Top Sites o… (read more)

Firefox has upgraded a few times on me in the last week or so--and my longstanding Top Sites on a New Tab disappeared. Moreover, when I try and repopulate the Top Sites on a New Tab (entering a name and url), it is not displayed. It's as if the Top Sites New Tab was locked. I am using Mac Os 10.13.1 and Firefox Quantum 65.0.1

Asked by JohnBrockmann 1 year ago

Last reply by cor-el 1 year ago

  • Archived

firefox 65.0.1 (64 bit) only runs in safe mode

Running windows 10 I can't open firefox in windows regular mode but it shows in task manager. It started yesterday not opening secure sites. I can use ms edge in windows … (read more)

Running windows 10 I can't open firefox in windows regular mode but it shows in task manager. It started yesterday not opening secure sites. I can use ms edge in windows regular mode but can't reach any mozilla sites. It says waiting for reply. I can run firefox in windows safe mode which I am using for this post, everything working.

I've run malwarebytes and ccleaner in safe mode several times also hijackthis. Firefox updated 2/1//2019. I have done a reinstall over firefox. Firefox 86 works the same.

Asked by gosling52 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Have 2 version. Want to delete one and move info from deleted to new

I am running with ubuntu 18.04.2 I was having a problem with the snap version of firefox so I downloaded, and installed the non-snap version of firefox. Now I want to de… (read more)

I am running with ubuntu 18.04.2 I was having a problem with the snap version of firefox so I downloaded, and installed the non-snap version of firefox. Now I want to delete the snap version and use the other. My problem is that all my stuff is in the snap version. My thought is to save the profile of the snap version and then use that profile for the non snap version, delete both versions and reinstall the version I want to use. before I start, however, I thought I would ask whether that would work.

Thank you........

Asked by greg 1 year ago

Last reply by Seburo 1 year ago