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  • Archived

Mozilla firefox dev. version says it's synced, but nothing is synced, no browsing history, no login record, etc.

I just changed my windows and installed Mozilla firefox developer edition (65.0b7 (64-bit)), It says my account is synced bu nothing is synced at all. I have done syncing… (read more)

I just changed my windows and installed Mozilla firefox developer edition (65.0b7 (64-bit)), It says my account is synced bu nothing is synced at all. I have done syncing my exact account 4 or 5 time before with no problem. What should I do? tnx

Asked by hsbr13 1 year ago

Last reply by cor-el 1 year ago

  • Archived

I cannot download anything including addons

I cannot download anything. I cannot install ANY extension. uBlock extension. The only thing that works with so called third-party content -> onto my PC is `save-as`. … (read more)

I cannot download anything. I cannot install ANY extension. uBlock extension. The only thing that works with so called third-party content -> onto my PC is `save-as`. I am struggling with this for more than a few hours and have tried EVERYTHING. I mean LITERALY EVERYTHING that can be found regarding this. Chromium browser works normally.

Have tried with default firefox-esr that ships with debian, and with Quantum 65 (current) version. Not a single change. I am using Debian (stable) Stretch, and no it is not firewall issue nor it is connection (proxy setup) issue, I strongly believe. Like I said, chromium just - works and I don't have sympathy for chromium nor I would like to gain some.

I am not even unable to upload an images of the issues I am experiencing.

"Uploading "test_download_file.png"..." ... for more than a 10 minutes.

Asked by tux-lector 1 year ago

Last reply by tux-lector 1 year ago

  • Archived

I've been using Firefox for years... but don't have password? Have never had a password.

I don't know if I'm a member of Firefox or not... Been using it for years but have never had a Password. While here...do not understand the article from Healthgrades -- l… (read more)

I don't know if I'm a member of Firefox or not... Been using it for years but have never had a Password.

While here...do not understand the article from Healthgrades -- ll about COPD looks like advertising to me.

Asked by wait4ME 1 year ago

Last reply by McCoy 1 year ago

  • Archived

Can't reset or eliminate master password. Only option is to live with the password pop up or delete the account (if I can)

1. Every time I was the browser I get a pop up requesting my master password. 2. I have chosen the option to eliminate the master password but the system isn't recognizin… (read more)

1. Every time I was the browser I get a pop up requesting my master password. 2. I have chosen the option to eliminate the master password but the system isn't recognizing my password so I can not accomplish this. 3. I try to reset my master password using copying and pasting "chrome://pippki/content/resetpassword.xul" without the quotation marks of course. I press Enter but no reset page ever comes up so I am unable to reset the password. 4. I tried another option but can't recall exactly what it was (I've been at this way too long) where a code will be emailed to me. I've tried two different email acounts and checked spam. I never receive the code.

I guess I will have to either delete my account (if I'll even be able to without the password) and make a new account and import all my bookmarks or live that that password pop up forever. But...before I do that I'd really like to do things right by simply getting a new password. I've noticed many people with similar problems. What's is up? Love the browser but this is ridiculously complicated or impossible to reset a password.

Asked by anonymousman 1 year ago

Last reply by cor-el 1 year ago

  • Archived

transfer saved login to another url

One website changed its url on which i have saved 100s of logins of my clients. now i need to reenter them as the login page url is changed. I still have login details sa… (read more)

One website changed its url on which i have saved 100s of logins of my clients. now i need to reenter them as the login page url is changed. I still have login details saved on my firefox i just need to be able to bulk change the url page that these logins relate to. Hope you get me.

Asked by MAHOOK 1 year ago

Last reply by Wesley Branton 1 year ago

  • Archived

account was blocked, how fix this problem ?

A confirmation message sent to xxxx@xxxx has been returned, so the account has been blocked to protect Firefox user data. The server did not work temporarily but i have a… (read more)

A confirmation message sent to xxxx@xxxx has been returned, so the account has been blocked to protect Firefox user data.

The server did not work temporarily but i have access to email so how to resend acctivate email ?

Asked by netbe 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

There's nothing on the screen that shows up when I replied to your e-mail. Where do I click to confirm that I got the e-mail?

I got to a point where I received an e-mail from Firefox. On the e-mail it said "confirm your account" or something of that nature. There was no place on the screen to … (read more)

I got to a point where I received an e-mail from Firefox. On the e-mail it said "confirm your account" or something of that nature. There was no place on the screen to click. Why not?

Asked by PepSam 1 year ago

Last reply by WestEnd 1 year ago

  • Archived

when you start the page is updated, the search query disappears

When you start the firebox typing in Yandex search query, the page is updated as if the search query is lost. If you do not hide the top sites and favorites then the page… (read more)

When you start the firebox typing in Yandex search query, the page is updated as if the search query is lost. If you do not hide the top sites and favorites then the page is also updated, the search query does not disappear. It is very inconvenient, it is necessary to wait 5-10 seconds at start when the page will be updated.

Asked by Rulet2 1 year ago

Last reply by the-edmeister 1 year ago

  • Archived

How will I receive an Amazon gift card for using Firefox to book a hotel on booking.com?

In late December, on my Firefox home page, there was a promotion with a link in the footer, indicating that I would receive a $20 Amazon gift card for using booking.com a… (read more)

In late December, on my Firefox home page, there was a promotion with a link in the footer, indicating that I would receive a $20 Amazon gift card for using booking.com and Firefox to reserve a hotel room.

I clicked that link, booked my stay, received a confirmation that clearly showed my reservation had been booked using Firefox, and have completed my hotel stay.

In contacting booking.com to inquire when and how I would receive my Amazon gift card, they indicated that they have no relationship with Firefox and agreed to no such promotion.

What is going on here? Was this a scam? Who is responsible in this scenario? I would not have used booking.com otherwise. And am now seriously questioning the integrity of Firefox, unless someone makes good on this offer.

Asked by tc.junk 1 year ago

Last reply by James 1 year ago

  • Archived

My email address is confired valid but email is said returned during reset attempt.

This is has remained an ongoing issue from December 2018 that you at Mozilla have failed to resolve. "The confirmation email we sent to n*******@****.** was returned and … (read more)

This is has remained an ongoing issue from December 2018 that you at Mozilla have failed to resolve.

"The confirmation email we sent to n*******@****.** was returned and we’ve locked your account to protect your Firefox data." I'm pretty sure emails to that account are not bouncing. Could you please unlock my account so that I can access my sync account through THAT email, which actually accepts emails as I've tested many times? (For example, this mozilla account is linked to the same email address, for which I received a confirmation email from Mozilla itself a few minutes ago)

To make matters worse, I could not delete the account to start afresh, because or an incorrect-password response on the dialog form used to submit the change, Therefore I disconnected and now no longer am able to access that account from any browser. When I attempt to create a new account using the same email address, I am prompted with "Account exists", which is understandable.

Attempts to reset password ALWAYS result in an instantaneously displayed (with NO delay or pause) error, "Email was returned", and no email message ever gets sent from Mozilla, in inbox or spam.

I need this corrected immediately. Either resolve this by procedure OR perform and override and delete my account to allow creation of a new account with that SAME email address.

_________________________________ [previous unresolved incident]

This is the EXACT same scenario that I have attempted, but unlike the user mentioned below, who apparently was successful in receiving the reset email from Mozilla, I never received an email message, and Mozilla claims that the "email was just returned". All transpiring within the last 30 minutes, this exact same behavior has occurred whether I attempt a reset on the iOS device (iPhone Xs) or on the PC from which I have responded to this follow-up inquiry.


Something must be constitutionally wrong here, and I assure you that if any Mozilla email had been successfully delivered to the above ISP account, then spam filters would still have allowed examination of such message for my observation and manipulation.

That's not happening. I have added my account as a primary recipient of this response, as verification.

On December 10, 2018 at 7:31 AM "Bugzilla@Mozilla" <bugzilla-daemon@mozilla.org> wrote: Simon Basca [:SimonB] <simion.basca@softvision.ro> has asked *******@*******.net for needinfo: Bug 1511741: Firefox Sync account locked - not receiving email verification or password reset email iOS12 http…

Asked by rixstuh 1 year ago

Last reply by Pj 1 year ago

  • Archived

Have 2 version. Want to delete one and move info from deleted to new

I am running with ubuntu 18.04.2 I was having a problem with the snap version of firefox so I downloaded, and installed the non-snap version of firefox. Now I want to de… (read more)

I am running with ubuntu 18.04.2 I was having a problem with the snap version of firefox so I downloaded, and installed the non-snap version of firefox. Now I want to delete the snap version and use the other. My problem is that all my stuff is in the snap version. My thought is to save the profile of the snap version and then use that profile for the non snap version, delete both versions and reinstall the version I want to use. before I start, however, I thought I would ask whether that would work.

Thank you........

Asked by greg 1 year ago

Last reply by Seburo 1 year ago

  • Archived

Firefox updated and now all my bookmarks, passwords & history are gone - how do I get them back?

When I turned on my computer - firefox went into refresh. I didn't press anything - refresh just started all by itself. When it finished my desktop was gone. All my bo… (read more)

When I turned on my computer - firefox went into refresh. I didn't press anything - refresh just started all by itself. When it finished my desktop was gone. All my bookmarks, passwords, history - GONE. Like I'd downloaded a brand new copy of FF and had never used it before. Now how the hell do I get it all back??

Asked by mlski1 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

firefox adding letters to master password

i have set up a master password, which get prompted when I start Firefox, but when I type in the password Firefox adds 4 characters before my typed characters. These 4 ch… (read more)

i have set up a master password, which get prompted when I start Firefox, but when I type in the password Firefox adds 4 characters before my typed characters. These 4 characters do not show up in the password box. If you enter a blank box - four dots appear. So I spend ages trying to get my password logged correctly. By this time Firefox brings up a no connection error message! I have tried changing the password but this has no effect. I seem to recall Firefox doing this a while back but it was sorted by next update. Any advise would be gratefully recieved as it driving me nuts now!

Asked by jizzer 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Why can't I see form fill fields?

On some, not all, web sites, form fields are black with dark grey type. They are virtually invisible. I am using Mint 19 with a Dark Theme and was using Google Chrome unt… (read more)

On some, not all, web sites, form fields are black with dark grey type. They are virtually invisible.

I am using Mint 19 with a Dark Theme and was using Google Chrome until recently. I've never seen this issue before.

I am mostly happy since returning to Firefox, but this problem is one that I must solve.

Thanks to all in advance!

Asked by stevef5300 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Previous session restore is broken with newer versions after 60.0.2

Hello. I have a very disturbing usability problem with any newer version after 60.0.2. I have many open windows with some tabs in them and most of them i visit daily. All… (read more)

Hello.

I have a very disturbing usability problem with any newer version after 60.0.2. I have many open windows with some tabs in them and most of them i visit daily. All browser windows are in same order after every restart, so i dont have to search for right one. With any newer version after 60.0.2, windows order is not remembered anymore, with every restart they will be in totally different order. With every new install of newer versions 61-65, i tried to copy back my sessionstore file from 60.0.2 (few times / version), but this does not help - still doing same, all windows will be in diferent order after every restart of Firefox. So, for me it looks like there is someting broken in newer version. In version 61 there is new feature to autorestore session with windows restart, i even tried to disable it in "toolkit.winRegisterApplicationRestart" - no help. Thats why i still have to use version 60.0.2. Any ideas? Thanks.

Asked by zx80 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Lost all bookmarks, plugins when logging in to firefox on another computer.

Hi everyone, the laptop I'm currently using broke off, so I'm borrowing someone else's computer. I had no issues with syncing the bookmarks, plugins, etc. in the past eve… (read more)

Hi everyone, the laptop I'm currently using broke off, so I'm borrowing someone else's computer. I had no issues with syncing the bookmarks, plugins, etc. in the past ever since this feature was released, but now I lost everything.

I am wondering if there's a cure to this problem, aside from waiting for my laptop to get repaired and export the bookmarks manually.

Asked by DreamFulFil 1 year ago

Last reply by bendrohd 1 year ago

  • Solved
  • Archived

cannot get logged in to my firefox

I noticed my header changed and then I noticed my accounts don't sync. I tried to log in didn't work, tried to use password and username recover never got an email. I c… (read more)

I noticed my header changed and then I noticed my accounts don't sync. I tried to log in didn't work, tried to use password and username recover never got an email. I cannot get logged into MY account!

Asked by tlconnors10 1 year ago

Answered by jscher2000 1 year ago