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  • Archived

Firefox "do this automatically for files like this from now on" not working

The "do this automatically for files like this from now on" checkbox does NOT have any effect for me. Every time I open an attachment of the same type (e.g. .zip files) i… (read more)

The "do this automatically for files like this from now on" checkbox does NOT have any effect for me. Every time I open an attachment of the same type (e.g. .zip files) it still presents the dialog box asking me if I want to "open with" the related viewer program (e.g. Archive Utility, by default). I'm using an iMac with OS High Sierra, and I have the most up-to-date version of Firefox.

Asked by rachelden 1 year ago

Last reply by chefsaroarbd 1 year ago

  • Archived

Third party cookie blocking not working

Despite having all the settings correct to block third party cookies I'm still getting third party cookies in this newest version of Foxfire. Most commonly Google but oth… (read more)

Despite having all the settings correct to block third party cookies I'm still getting third party cookies in this newest version of Foxfire. Most commonly Google but others also. I have added Google to Exceptions (always block). Still I get google cookies. I don't want google cookies on my computer. Why is the new version of Foxfire not working properly?

Asked by Rip 1 year ago

Last reply by jscher2000 1 year ago

  • Archived

Tried to fix Firefox crashes, lost all my bookmarks + FF app support folder

I tried to create a new user profile to solve the Ugh! Firefox has crashed problem. Now my Firefox application support file has disappeared! And I appear to have lost all… (read more)

I tried to create a new user profile to solve the Ugh! Firefox has crashed problem. Now my Firefox application support file has disappeared! And I appear to have lost all my bookmarks. I tried to restore from Time machine. Didn't work.

Asked by Mikow 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Cannot drag emails into folders in Gmail

When using Gmail I cannot move emails into folders by clicking and dragging them across the screen. I have the latest version Firefox (64.0.2). When I click the mouse on … (read more)

When using Gmail I cannot move emails into folders by clicking and dragging them across the screen. I have the latest version Firefox (64.0.2). When I click the mouse on an email and move the pointer, it either highlights the text like in a word document, or simply does nothing at all. This problem does not seem to occur when I use Chrome to access my emails.

Asked by bulunge 1 year ago

Last reply by cor-el 1 year ago

  • Archived

When I click on Youtube, this American Patriot page comes up, and tries to load, but it just keeps cycling, never finish loading.

Started yesterday, I even uninstalled Firefox, and reinstalled it. But I tried to get on YouTube and right away it went to that page. Is there a way to Delete the site, a… (read more)

Started yesterday, I even uninstalled Firefox, and reinstalled it. But I tried to get on YouTube and right away it went to that page. Is there a way to Delete the site, as I subscribed to it, thinking it would stop cycling and open up. Before I Deleted Firefox, I signed in to see some videos, and after I did this started happening. Now, as soon as I click on YouTube the page opens up and you see the progression bar moving, but at half way it stops, and restarts. None of the tabs work when I click on them. Tabs, like Home, About and things like that. I had no problems before that. Thanks for any Help. NH.

Asked by nhorv75597 1 year ago

Last reply by jscher2000 1 year ago

  • Archived

Regular Crashes | Firefox 64.0.2 | Win 10 Pro

Hi all, I am experiencing regular crashes (several times per day) on Firefox 64.0.2. I have not experienced crashes in other browsers (e.g. Chrome) so far. System is bra… (read more)

Hi all, I am experiencing regular crashes (several times per day) on Firefox 64.0.2. I have not experienced crashes in other browsers (e.g. Chrome) so far. System is brand new (windows installation is about 2 weeks old). These are some of the crash report ID's: bp-0da683be-7135-4be0-8f70-7d9940190113 bp-7489ced8-fad2-4363-b95b-2670c0190113 bp-d31fef15-5131-4b7f-9cc6-389110190113 bp-bc30c4fd-6297-48df-b049-a18a30190113 bp-75293ae9-97b8-48b5-a5cf-cab6d0190113

Any ideas what I can/should do? Best and thanks Brainex

Asked by Brainex 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Why won't FF 64.0.2 open my account view in BoA website?

When I login to BoA site in FF 64.0.2 and click on my account view I get a blank white page. I didn't have any issue viewing my bank account before the last FF update and… (read more)

When I login to BoA site in FF 64.0.2 and click on my account view I get a blank white page. I didn't have any issue viewing my bank account before the last FF update and my account view works fine in Chrome, Edge and IE. FF 64.0.2 has also been crashing on certain sites, but most notably on some Amazon pages. is this a bug with the latest FF version?

Asked by genuinegemini 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Please bring back Note field in Bookmarks as I used it all the time

In bookmarks below the page name was a panel for notes. I used this all the time. I do research for a pharmacy in retirement as a hobby and used this panel for reference… (read more)

In bookmarks below the page name was a panel for notes. I used this all the time. I do research for a pharmacy in retirement as a hobby and used this panel for reference notes and referral to other entries. It is real annoying not having it as the name line is to small to write all my notes. I now have to give the name time an index number and write my notes in word. As you can imagine this is a big time waster. It was far more simpler to have the notes immediately under the name line

Asked by bonmartin 1 year ago

Last reply by jscher2000 1 year ago

  • Archived

The below link gives me a popup to login. Authentication Required. It never used to do that and if you look it shouldn't ask anyways.

https://extsts.fdic.gov/ It should not be doing that and it does not work anyway when filled in. How do I fix this? … (read more)

https://extsts.fdic.gov/ It should not be doing that and it does not work anyway when filled in. How do I fix this?

Asked by stevenv1999 1 year ago

Last reply by jscher2000 1 year ago

  • Archived

How to stop multiprocessing being disabled on start?

Summary I am unable to enable multiprocessing. I tried enabling it by setting `browser.tabs.remote.autostart` to `true` in `about:config`. However whenever I quit and re… (read more)

  1. Summary

I am unable to enable multiprocessing. I tried enabling it by setting `browser.tabs.remote.autostart` to `true` in `about:config`. However whenever I quit and re-open the browser, that setting has been changed back to `false`. How can I get it to stay `true`?

  1. Details:
  • Firefox 64.0.2, 64 bit, Windows 7.
  • This computer is managed by my employer. However I installed Firefox myself, straight from mozilla.org.
  • `about:support` says `Multiprocess Windows 0/1 (Disabled)`. (Note that if an add-on is causing multiprocessing to be disabled, it will say "Disabled by Add-on", which is not what I'm seeing.)


  1. What I've tried:
  • I have disabled my addons.
  • I have looked for prefs.js and mozilla.cfg in the locations listed here: https://support.mozilla.org/en-US/questions/1237547 The only one which exists is `C:\Program Files\Mozilla Firefox\defaults\pref\pref.js`. I do not have sufficient permissions to modify or delete that. The contents seem unrelated:

``` /* This Source Code Form is subject to the terms of the Mozilla Public

* License, v. 2.0. If a copy of the MPL was not distributed with this
* file, You can obtain one at http://mozilla.org/MPL/2.0/. */

//pref("app.update.channel", "release"); ```

  • I went to `about:support`, clicked on "Profile Folder: Open Folder", (C:\Users\$USERNAME\ApPData\Roaming\Mozilla\Firefox\Profiles\$HEX.default`) searched for prefs.js in that folder. I quit firefox, changed the `browser.tabs.remote.autostart` setting there to true, saved, and started firefox again. The setting in `about:config` was false, and `about:support` shows multiprocessing is disabled.

Impact: I am not able to use the "responsive design" functionality. Also, the browser is quite slow. (I don't even have many tabs open, always < 15)

Asked by grassyBanana 1 year ago

Last reply by cor-el 1 year ago

  • Archived

theguardian.com is almost unuseable due to multiple copies of each page loading, rendering the back button function useless

This has been happening for ages. If you hold the backarrow down when trying to exit one of theguardian.com articles, many copies of the same page appear. It is possible … (read more)

This has been happening for ages. If you hold the backarrow down when trying to exit one of theguardian.com articles, many copies of the same page appear. It is possible to choose the correct one, but I would prefer to only have to click once, or better yet to just press the backsapce button on the keyboard. I'm wedded to the browser because of it's ethos, but ti can be trying at times. THis is being raised just in the hope things will improve for others.

Asked by petersmall 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Problem with google search and recaptcha

With Firefox (64.0.2) is impossible to use Google search, all I get is sorry page. If I use Edge or IE everything is ok. If I use Firefox and log on to my Google account,… (read more)

With Firefox (64.0.2) is impossible to use Google search, all I get is sorry page. If I use Edge or IE everything is ok. If I use Firefox and log on to my Google account, again is ok. Doe's Google deliberately block me or this is Firefox fault or block's me because I use Firefox? Found at forum that I sholud create dummy account… why?!?! I will switch to another browser (I am in computer user since 1990, also Firefox and Thunderbird user from first days). In my regular job Help Desk is similar to this, it is impossible to ask any question that differs from usual question, so things have to be like this, I think…. I'm a little angry, writing letters instead of doing job, so sorry.

Asked by goran_55 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Every time I visit a website with GPS tracking I get prompted and the "Remember this decision" checkbox is not offered

https://support.mozilla.org/en-US/kb/does-firefox-share-my-location-websites?redirectlocale=en-US&redirectslug=does-firefox-share-my-location-web-sites the screenshot… (read more)

https://support.mozilla.org/en-US/kb/does-firefox-share-my-location-websites?redirectlocale=en-US&redirectslug=does-firefox-share-my-location-web-sites

the screenshot on this page shows the dialogue box I am getting, but I do not have the "remember this decision" checkbox - this results in near constant prompting for location aware sites (see https://tour.stevens.edu/ )

why do i not have the ability to "remember this decision"?

Asked by chezcarson 1 year ago

Last reply by Scribe 1 year ago

  • Archived

Printing Facebook posts don't work properly

I'm trying to print (using a PDF printer), a post in Facebook. The comments get cut off on the left side, and only one page of the comments prints. See attachment. Ple… (read more)

I'm trying to print (using a PDF printer), a post in Facebook. The comments get cut off on the left side, and only one page of the comments prints. See attachment. Please help?

Windows 10 Pro, 64 bit. Firefox 64.0.2

Things I have tried which have not made any difference: - Disabled all add-ons - Followed all instructions on "Fix printing problems in Firefox" - Printing to different printers.

I tried changing print scaling, and if I go down to 30%, the comments do not get cut off, but it is too small, and still only one page prints.

I was able to use Microsoft Edge to print it successfully, but it put grey lines over some things, and I hate Edge and don't want to use it.

Asked by FrostWise 1 year ago

Last reply by jscher2000 1 year ago

  • Archived

I have lost all the synced data

This morning I created a Sync account to keep all links and short cuts in Firefox. (We are migration from one web domain to another: @aviolinx.com to @storadio.aero) For … (read more)

This morning I created a Sync account to keep all links and short cuts in Firefox. (We are migration from one web domain to another: @aviolinx.com to @storadio.aero)

For this purpose I synced my FF on the @aviolinx.com-account, but also created a new @storadio.aero-account with the exact same data.

I was forced to completely re-install Windows on the computer. When re-installing Firefox as default browser all the links etc were lost.

How can I retrieve them, from either account? (Both are empty now...)

Asked by Sten Sundeman 1 year ago

Last reply by nelsa1412 1 year ago

  • Archived

How can I move/delete bookmarks from Other Bookmarks by tag (without duplicating/deleting those that have been successfully sorted)?

I've started the slow process of sorting my bookmarks -or at least the ones that I remembered to tag when I created them- out of "other bookmarks". Unfortunately, while I… (read more)

I've started the slow process of sorting my bookmarks -or at least the ones that I remembered to tag when I created them- out of "other bookmarks". Unfortunately, while I can go into the Library window, select a tag, select all the items with that tag, and hit CTRL + X, doing this still only seems to copy the bookmark (despite graying it out like it knew what CTRL + X was supposed to do). Now I have duplicates, and deleting them presents equally probably-a-bug problems. Even if I figure out which duplicate is the "old" bookmark under the tag (such as by renaming them and checking which one was added to the target folder), deleting it deletes both. The best workaround I've been able to figure out is to temporarily change the target URL of the one I'm about to delete, since, as I correctly deduced (thanks @mybrain), it's deleting based on the target. Is there any better workaround, or should I report this as a bug (as I was going to do anyway) and hope for a fix? Also, where would the best place to make that report be?

Asked by Twisted_Code 1 year ago

Last reply by the-edmeister 1 year ago

  • Archived

I keep getting warnings to update Flash, but Adobe says I'm updated.

Various websites, but especially Merriam Webster (I use it a lot for work) bring up this pop up saying I need to update Flash. But when I follow the troubleshooting guide… (read more)

Various websites, but especially Merriam Webster (I use it a lot for work) bring up this pop up saying I need to update Flash. But when I follow the troubleshooting guide on Mozilla, it says that my Flash is fine. Also, when I click on the little hamburger menu and look at my add-ons, it has shockwave flash as the 32.0.0.114 version and says no new updates are found. But I'm getting errors on videos that I'm uploading through our work system, and the random warnings keep coming up to say that Adobe is out of date.

Asked by SarahU23 1 year ago

Last reply by cor-el 1 year ago

  • Archived

All attempts to download fail after upgrade to firefox 64.02 (64bit)

After latest update 64.0.2 (64-bit), all attempts to download any file of any type fail. I have tried different sites, and different file types. As soon as I click a file… (read more)

After latest update 64.0.2 (64-bit), all attempts to download any file of any type fail. I have tried different sites, and different file types. As soon as I click a file link on the browser page to download, the download starts (as indicated by the download arrow at top of firefox windows) but then immediately fails. When I look in the download folder the file size is zero. There is no additional information in the download window other than the text Failed and the name of the file. I have even tried https://www.mozilla.org/en-US/firefox/new/

Asked by terafox 1 year ago

Last reply by cor-el 1 year ago