Showing questions tagged: Show all questions
  • Archived

Whenever entering YouTube, Firefox immediately loads a channel and keeps spam-refreshing every second

Starting today, all I need to do is enter youtube.com, and the site launches to a random channel, probably one from a video on the front page (more precisely to its 'Comm… (read more)

Starting today, all I need to do is enter youtube.com, and the site launches to a random channel, probably one from a video on the front page (more precisely to its 'Community' tab), and then proceeds to refresh it forever. Any attempts to move elsewhere on the site are rebuffed by immediately being sent back. The red loading bar at the top of the browser happens with every load.

The only way I've found to stop is to force a refresh with F5.

Here is an animation of what happens. (For context, I've binge-watched DB clips on Youtube, but I've never navigated to that particular channel myself.) https://i.imgur.com/7oXahoL.gif

Any idea what's up?

Asked by S3lvah 1 year ago

Last reply by S3lvah 1 year ago

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  • Archived

Got 2 Trojan coin hiva.a virus by using firefox

I had experience [this](https://support.mozilla.org/en-US/questions/1236971) problem last year in the month of October. Now i get this again.This time i have 2 Trojan vir… (read more)

I had experience [this](https://support.mozilla.org/en-US/questions/1236971) problem last year in the month of October. Now i get this again.This time i have 2 Trojan viruses in my cache.Now what has Firefox done to eliminate this problem.Can't this problem be eliminated altogether. I have gone through this but its just a temporary solution.I don't wan't Trojan's in my cache to creep in altogether.

Asked by Bhediya 1 year ago

Answered by James 1 year ago

  • Archived

Firefox "do this automatically for files like this from now on" not working

The "do this automatically for files like this from now on" checkbox does NOT have any effect for me. Every time I open an attachment of the same type (e.g. .zip files) i… (read more)

The "do this automatically for files like this from now on" checkbox does NOT have any effect for me. Every time I open an attachment of the same type (e.g. .zip files) it still presents the dialog box asking me if I want to "open with" the related viewer program (e.g. Archive Utility, by default). I'm using an iMac with OS High Sierra, and I have the most up-to-date version of Firefox.

Asked by rachelden 1 year ago

Last reply by chefsaroarbd 1 year ago

  • Archived

Third party cookie blocking not working

Despite having all the settings correct to block third party cookies I'm still getting third party cookies in this newest version of Foxfire. Most commonly Google but oth… (read more)

Despite having all the settings correct to block third party cookies I'm still getting third party cookies in this newest version of Foxfire. Most commonly Google but others also. I have added Google to Exceptions (always block). Still I get google cookies. I don't want google cookies on my computer. Why is the new version of Foxfire not working properly?

Asked by Rip 1 year ago

Last reply by jscher2000 1 year ago

  • Archived

Tried to fix Firefox crashes, lost all my bookmarks + FF app support folder

I tried to create a new user profile to solve the Ugh! Firefox has crashed problem. Now my Firefox application support file has disappeared! And I appear to have lost all… (read more)

I tried to create a new user profile to solve the Ugh! Firefox has crashed problem. Now my Firefox application support file has disappeared! And I appear to have lost all my bookmarks. I tried to restore from Time machine. Didn't work.

Asked by Mikow 1 year ago

Last reply by FredMcD 1 year ago

  • Solved
  • Archived

Settings are not saved

Interface settings are not saved, like all the others. Every time i launch Firefox it`s like first time, the only thing what Firefox saving is bookmarks. I added browser … (read more)

Interface settings are not saved, like all the others. Every time i launch Firefox it`s like first time, the only thing what Firefox saving is bookmarks. I added browser to antivirus and firewall exceptions, it`s doesn`t help. I tryed deleting xulstore.json but so far nothing has helped.

Asked by hosvir 1 year ago

Answered by McCoy 1 year ago

  • Solved
  • Archived

I downloaded a changed file but got the original file

My correspondent made corrections to a file they had posted. I keep getting the 1st (uncorrected) file. Are my settings corrupted? I made another attempt in Chrome after… (read more)

My correspondent made corrections to a file they had posted. I keep getting the 1st (uncorrected) file. Are my settings corrupted?

I made another attempt in Chrome after the correspondent assured me that the file had been corrected. The file I downloaded from Chrome is the new corrected file. I tried again in Firefox and it still downloads the 1st file even though that file no longer exists on the server.

Regards,

Asked by Rick Tonsing 1 year ago

Answered by jscher2000 1 year ago

  • Archived

How do I get the updated PDF docucement from a website?

I updated a PDF document on my website. When I visit the website and retrieve the document, I get the old version. I have clear FireFox cache and reloaded the document.… (read more)

I updated a PDF document on my website. When I visit the website and retrieve the document, I get the old version.

I have clear FireFox cache and reloaded the document. Nothing works!

Thank you.

Dr. T

Asked by DoctorT 1 year ago

Last reply by DoctorT 1 year ago

  • Archived

Cannot drag emails into folders in Gmail

When using Gmail I cannot move emails into folders by clicking and dragging them across the screen. I have the latest version Firefox (64.0.2). When I click the mouse on … (read more)

When using Gmail I cannot move emails into folders by clicking and dragging them across the screen. I have the latest version Firefox (64.0.2). When I click the mouse on an email and move the pointer, it either highlights the text like in a word document, or simply does nothing at all. This problem does not seem to occur when I use Chrome to access my emails.

Asked by bulunge 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Gifs and videos stop playing after first frame

Problem seems to be limited specifically to Firefox; Chrome, Edge, IE and Safari don't have the problem at all. Example of problem; Any video or gif image on Facebook, Yo… (read more)

Problem seems to be limited specifically to Firefox; Chrome, Edge, IE and Safari don't have the problem at all. Example of problem; Any video or gif image on Facebook, YouTube, Twitter, imgur, etc... will look as though it's going to play, and move from the starting frame to the second frame. It will then fail to proceed any further. Pausing the video and restarting it only plays the first frame again, reloading the page does nothing. I have tried: - Refreshing the page - Clearing my cache, cookies and entire browsing history - Closing Firefox and opening it again - Killing the Firefox process in Taskmanager and starting fresh - Starting in Safe Mode with all addons/plugins disabled (nothing changed) - Disabling hardware acceleration through about:config (because the option doesn't appear to exist in standard menu anymore?) - Refreshing Firefox - Restarting my computer

I don't really want to reinstall if I can get away with it, nor do I want to reinstall Windows for such a trivial problem (and it shouldn't be suggested, really.)

I work as an IT Tech Support, so I'm open to fairly complex operations, but I'm stumped as to why Firefox and Firefox alone won't play videos, and can't think of anything other than drastic operations to attempt a fix. Is there a better way of diagnosing the problem I'm perhaps not aware of?

Anywho, would appreciate your help. Talk nerdy to me.

Asked by Mafii 1 year ago

Last reply by Mafii 1 year ago

  • Solved
  • Archived

wife's side does not open to main page-has chrome branding on it

I can open foxfire on the PC but she can not. She gets "file not found" and Chrome://branding/locale/browser config What can I do to recover the opening page without los… (read more)

I can open foxfire on the PC but she can not. She gets "file not found" and Chrome://branding/locale/browser config

What can I do to recover the opening page without losing all the favorites?

Thank you jofono

Asked by jofono 1 year ago

Answered by jscher2000 1 year ago

  • Archived

When I click on Youtube, this American Patriot page comes up, and tries to load, but it just keeps cycling, never finish loading.

Started yesterday, I even uninstalled Firefox, and reinstalled it. But I tried to get on YouTube and right away it went to that page. Is there a way to Delete the site, a… (read more)

Started yesterday, I even uninstalled Firefox, and reinstalled it. But I tried to get on YouTube and right away it went to that page. Is there a way to Delete the site, as I subscribed to it, thinking it would stop cycling and open up. Before I Deleted Firefox, I signed in to see some videos, and after I did this started happening. Now, as soon as I click on YouTube the page opens up and you see the progression bar moving, but at half way it stops, and restarts. None of the tabs work when I click on them. Tabs, like Home, About and things like that. I had no problems before that. Thanks for any Help. NH.

Asked by nhorv75597 1 year ago

Last reply by jscher2000 1 year ago

  • Solved
  • Archived

After the last update my youtube home page redirects to random channels.

At first it redirected to channels where I had recently voted/answered a question/poll, but then it just switched to channels that I don't know and specifically to questi… (read more)

At first it redirected to channels where I had recently voted/answered a question/poll, but then it just switched to channels that I don't know and specifically to questions/polls that I definitely did not participate in.

Asked by Portokalia 1 year ago

Answered by jscher2000 1 year ago

  • Archived

FF does not save password

Re: www.pepco.com FF is not prompting to save the password. I looked into the options screen privacy and security and the login name is saved but not the password. Chrome… (read more)

Re: www.pepco.com

FF is not prompting to save the password. I looked into the options screen privacy and security and the login name is saved but not the password. Chrome does not have this issue. Please review and advise. Thanks

Asked by arejfour 1 year ago

Last reply by arejfour 1 year ago

  • Solved
  • Archived

YouTube (and other player) video fullscreen problem with window snapped

Whenever I snap a window of Firefox to the left or the right (with windows snap feature : https://support.microsoft.com/en-us/help/4027324/windows-snap-your-windows), the… (read more)

Whenever I snap a window of Firefox to the left or the right (with windows snap feature : https://support.microsoft.com/en-us/help/4027324/windows-snap-your-windows), the video isn't really fullscreen (taskbar visible + 5px of the Desktop on the left and the right side). Proof : https://i.imgur.com/o9DmwkT.png

If the window isn't snapped or is maximized, this doesn't happen.

Windows 10 Home Preview 1809 build 17763.253

Asked by Devoid 1 year ago

Answered by jscher2000 1 year ago

  • Solved
  • Archived

How do I stop recurring registry errors from returning and slowing down my computer?

Hi all. Seems like after updates, my computer slows down. It has become so recognizable, I know when the registry errors appear, as my computer performance falls off. … (read more)

Hi all. Seems like after updates, my computer slows down. It has become so recognizable, I know when the registry errors appear, as my computer performance falls off. I must use Reginout Registry cleaner, and CC Cleaner to restore performance. Along with any FireFox updates, my bookmarks have all been deleted many times over. I no longer attempt to re-install, as they continually get deleted, and so simple fix is available to me that I can understand. Thank you.

Asked by a3wayat 1 year ago

Answered by Chris Ilias 1 year ago

  • Solved
  • Archived

Firefox and Thunderbird no touchpad scrolling. Non-Mozilla works

Dell XPS Laptop with Synaptics touchpad on WIndows 7. Two finger touchpad page scrolling works outside of mozilla just fine. Tried restarting FF in safe mode but nothing… (read more)

Dell XPS Laptop with Synaptics touchpad on WIndows 7. Two finger touchpad page scrolling works outside of mozilla just fine. Tried restarting FF in safe mode but nothing changed.

Asked by parkker 1 year ago

Answered by McCoy 1 year ago

  • Archived

Regular Crashes | Firefox 64.0.2 | Win 10 Pro

Hi all, I am experiencing regular crashes (several times per day) on Firefox 64.0.2. I have not experienced crashes in other browsers (e.g. Chrome) so far. System is bra… (read more)

Hi all, I am experiencing regular crashes (several times per day) on Firefox 64.0.2. I have not experienced crashes in other browsers (e.g. Chrome) so far. System is brand new (windows installation is about 2 weeks old). These are some of the crash report ID's: bp-0da683be-7135-4be0-8f70-7d9940190113 bp-7489ced8-fad2-4363-b95b-2670c0190113 bp-d31fef15-5131-4b7f-9cc6-389110190113 bp-bc30c4fd-6297-48df-b049-a18a30190113 bp-75293ae9-97b8-48b5-a5cf-cab6d0190113

Any ideas what I can/should do? Best and thanks Brainex

Asked by Brainex 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Why won't FF 64.0.2 open my account view in BoA website?

When I login to BoA site in FF 64.0.2 and click on my account view I get a blank white page. I didn't have any issue viewing my bank account before the last FF update and… (read more)

When I login to BoA site in FF 64.0.2 and click on my account view I get a blank white page. I didn't have any issue viewing my bank account before the last FF update and my account view works fine in Chrome, Edge and IE. FF 64.0.2 has also been crashing on certain sites, but most notably on some Amazon pages. is this a bug with the latest FF version?

Asked by genuinegemini 1 year ago

Last reply by FredMcD 1 year ago

  • Solved
  • Archived

At least once a week, Firefox changes my default search engine and my default homepage. How can I prevent this from happening. I am not changing these.

When this happens, I must go into preferences and change these back to what I want. I am using the "remove" search engine button but obviously it is not a permanent chan… (read more)

When this happens, I must go into preferences and change these back to what I want. I am using the "remove" search engine button but obviously it is not a permanent change. I manually type in the homepage, but it is not a permanent change either.

Asked by jbszumow 1 year ago

Answered by Mick 1 year ago