Showing questions tagged: Show all questions
  • Archived

How to stop videos from loading on metered connection?

I'm currently using nightly and, while videos with audio are muted by media.autoplay.ask-permission, and further they are paused if you also set allow-muted to false, the… (read more)

I'm currently using nightly and, while videos with audio are muted by media.autoplay.ask-permission, and further they are paused if you also set allow-muted to false, the problem is that they still load.

On a metered [or slow] connection, this is a big problem.

Viewing a news article on ABC [for example] pre-loads the entire video in the background.

To make matters worse; Even after the entire video has been cached, a steady stream of 200KB/s is still continually streamed from the CDN.

Example link: https://abcnews.go.com/US/noreaster-season-east-coast/story?id=58738494

If you monitor bandwidth with Firefox's network monitor, or a 3rd party tool [like jnettop for Linux], you'll see that the page continues to load video data.

Not only would I expect it to not load any if playback is disabled, but it certainly shouldn't continue to load data, perpetually, after the entire video has been buffered.

Asked by DomingoMontoya 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Why can't I access my bank account on your site?

Tried to access my online bank account from your website but got a message that it's not a secure site. I called my bank who told me that it's because of one of your upda… (read more)

Tried to access my online bank account from your website but got a message that it's not a secure site. I called my bank who told me that it's because of one of your updates. How can I fix this issue? I can access my account from other sites, just not yours.

Asked by majean19 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

I have two PC connected to my account, but sync not work.

I've bought the new PC and want transfer my settings, bookmarks and tabs on new PC. I've installed firefox, conected to my account and tried to sync. But it isn't work, … (read more)

I've bought the new PC and want transfer my settings, bookmarks and tabs on new PC. I've installed firefox, conected to my account and tried to sync. But it isn't work, I havn't seen my bookmarks and tabs.

Asked by GL_basik 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Update to Firefox 64.0 not working

Hi, the Update to Firefox 64.0 on Linux doesn't work. Firefox doesn't start anymore, nothing works. So I downloaded the full release but same result..nothing work, Firefo… (read more)

Hi, the Update to Firefox 64.0 on Linux doesn't work. Firefox doesn't start anymore, nothing works. So I downloaded the full release but same result..nothing work, Firefox doesn't start

Asked by Akira2 1 year ago

Last reply by cor-el 1 year ago

  • Archived

how to fix constant tab crashes with 64.0

System auto updated from 63.0.3 to 64.0 today. Since them most all tabs crash immediately. Some Mozilla tabs work, some crash. Tried clearly cache and rebooting, no he… (read more)

System auto updated from 63.0.3 to 64.0 today. Since them most all tabs crash immediately. Some Mozilla tabs work, some crash. Tried clearly cache and rebooting, no help. Using IE to send this.

Asked by mike56 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

My account doesn't work, you are sending confirmation wrong. I need to delete this whole thing and start over with another email, password. Please advise!!!

Not getting confirmation. Said sent to saLinghigh@gmail.com users. Apparently there are more than one saLinghigh because I get nothing!! I want to delete this entire acco… (read more)

Not getting confirmation. Said sent to saLinghigh@gmail.com users. Apparently there are more than one saLinghigh because I get nothing!! I want to delete this entire account and start over with another email. Reset pass word, new one will not work. Don't know old one or if there was another user name. I am about fed up with trying to fix this. I am not happy with just the pat answers from computer.

Asked by VickiVeltkamp 1 year ago

Last reply by guigs 1 year ago

  • Archived

Continual messages from Firefox

Firefox is beginning to become more of an annoyance than it is worth - most of the reason for this is the continual string of updates, messages, click bars and pop ups it… (read more)

Firefox is beginning to become more of an annoyance than it is worth - most of the reason for this is the continual string of updates, messages, click bars and pop ups it shows on start up.

No these are not spam or bad add ins, they are programmed interruptions inherent to FF.

Users of FF want to get on and do things. Having to close windows with news about the latest update (and there are soooo many updates), or news that the opml feed is now on your desktop (another thing to waste time attending to) or messages about privacy or messages about syncing pages and settings or pop up messages about how FF is private etc are just plain annoying.

It is getting to the point where I expect to wait longer for FF to start and then have to wade through cruft, than it takes to boot the entire Windows 10 OS and deal with the Ms cruft on the log in screens.

If people want to learn, then they will look stuff up. So seriously - stop popping up tabs, notices, messages, dialog boxes and other cruft. Let the users just get on with using FF rather than putting up with cruft about using FF.

FF is now officially slower to start than every other browser we have and slower than me booting an entire windows 10 pc - all because of continuous updates which don't seem to do anything for me - or most users. oh sure, you can say its for security but if you are patching security holes as regularly as you are updating FF then there is something terribly wrong in your programming standards and coding methodologies - not to mention test process.

Its a trend to tell people about your product - but its one that annoys users. We just want to get on with using whatever - so please get out of our way and let us just use the product.

I like FF - but I liker it a lot less than I used to as its now annoying the crud out of me almost every day.

My 10c worth.

Asked by oitconz 1 year ago

Last reply by McCoy 1 year ago

  • Archived

Certain websites no longer load. Get error msg; other browsers work. Search function now not very useful.

Went back in history to when one particular website would load and now get an error message on that. This is since the last update. Tried a couple other browsers. Work… (read more)

Went back in history to when one particular website would load and now get an error message on that. This is since the last update. Tried a couple other browsers. Worked fine. Tried the fix recommended by Firefox. Did nothing. (Something to do with proxy settings.)

Now when I search, I get Amazon almost all of the time instead of a variety of options.

Is Firefox now beholden to Amazon?

I used to really really like Firefox and have been using it for years. Is it time to switch to Google Chrome?

Asked by kanavich 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Recently encountering "beachball of death" on a mid 2010 iMAC running High Sierra after update to 10.13.6

Recently getting frequent "beachball of Death" on a "mid 2010" iMAC running High Sierra after updating to 10.13.6. [iMAC too old to use Mojave]. Happens both with Firefox… (read more)

Recently getting frequent "beachball of Death" on a "mid 2010" iMAC running High Sierra after updating to 10.13.6. [iMAC too old to use Mojave]. Happens both with Firefox 64.0 and its predecessor [I upgraded Firefox to see if this would cure the issue, but it did not]. "Refreshing Firefox", as suggested in Firefox Support may have helped in reducing the frequency. The key aspect is that it is hard to invoke Forced Quit to get out of this freeze. "Beachball" prevents access to Apple logo to invoke it, and sometime prevents right clicking on Firefox icon in the Dock. Command/Option/ESC most always invokes the Force Quit dialog box, and may or may not show Firefox as "unresponding". After finally quiting Firefox, can start it up again and it will work for minutes or hours before this starts again. Flash may be loaded, but is set to block its use. Using Adblock Plus No other extensions or add-ons Vanilla apps -- standard Apple apps, plus Google Earth, Garmin which were not in use or background at the time and no problem when running these by themselves. Trigger seems to be doing the update to 10.13.6 version of High Sierra -- Firefox problem in older iMacs ?? Thanks for your help. John Have not had problems when in Apple apps

Asked by JohnfromMA 1 year ago

Last reply by cor-el 1 year ago

  • Archived

How to report a bug?

Upon a windows update, my taskbar gets stuck. I just found out today it was because of Firefox! Firefox was trying to display my sign in box for me to enter my master pas… (read more)

Upon a windows update, my taskbar gets stuck. I just found out today it was because of Firefox! Firefox was trying to display my sign in box for me to enter my master password. However, I heard and confirmed that the entire time, my laptop was not even signed into upon reboot from the Windows update, it was playing YouTube the entire time! I had not even logged back i to Windows let ALONE Firefox and that sound was playing all night long! I thought I was going crazy! My ear buds are plugged in so the sound was not direct for me to figure out where it was coming fro right away. Also it appears to have failed to render a sanity test? Maybe that is important too?

Asked by MaDDeRHaTTeR 1 year ago

Last reply by TyDraniu 1 year ago

  • Archived

Firefox crashes

Crash ID: bp-3a8bb708-e82f-434f-a500-238670181221 Firefox crashes 3 to 4 minutes after loading every time. I have reinstalled firefox twice and rebooted twice. Crashes in… (read more)

Crash ID: bp-3a8bb708-e82f-434f-a500-238670181221

Firefox crashes 3 to 4 minutes after loading every time. I have reinstalled firefox twice and rebooted twice. Crashes in safe mode also

Asked by mason2386 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Computers not Synching - and how will it know which Computer to synch to when it does?

Sync symbol shows up to date on my laptop and my desktop.. But the items I have chosen to synch -- for now only "Open Tabs" are not identical. Furthermore I am fundamen… (read more)

Sync symbol shows up to date on my laptop and my desktop.. But the items I have chosen to synch -- for now only "Open Tabs" are not identical. Furthermore I am fundamentally confused as to how FF will decide which computer is "primary." In other words if I have Bookmarks in Computer A and B and I want A to prevail -- how do I set that up? What am I missing here?

Asked by RichCPA 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Synching between computers, old computer has an error.

Hey, guys. I got a new laptop as a christmas present, and have been trying to synch bookmarks between my old craptop and it. Surprise surprise, the craptop is erroring wh… (read more)

Hey, guys. I got a new laptop as a christmas present, and have been trying to synch bookmarks between my old craptop and it. Surprise surprise, the craptop is erroring when I try to synch. I have the error log here, but, as I am new to the site, don't know how to add it to my post, other than by copy/pasting the contents, and it is too long to do that. So... might need to let me know how to do that. Sorry.

Asked by HelpMePleaseThankYou 1 year ago

Last reply by cor-el 1 year ago

  • Archived

what is sync

Well, I've been doing Firefox sync for a long time, and it seems to work pretty well. But I'm a little confused. What EXACTLY is going on? Note: I do NOT want to know how… (read more)

Well, I've been doing Firefox sync for a long time, and it seems to work pretty well. But I'm a little confused. What EXACTLY is going on? Note: I do NOT want to know how to set up sync. I know that.

First question. When sync is automatic, when exactly does it do it? I pull down and do "Open menu" with the three bars, and then hover over the sync arrows-in-the round. It might say "Last sync: 5 minutes ago", and it might say "Last sync: 5 seconds ago". Nothing happened on my Firefox five seconds ago or five minutes ago. So who told it to sync? What determines when it is supposed to sync? I presume Firefox automatically does a sync if you change a bookmark or password.

Second question. What exactly is a sync? I gather that if the sync file (containing bookmarks and everything) in the cloud is younger than the local sync file, the local sync file will be replaced by the one in the cloud. If the sync file in the cloud is older than the local sync file, that sync file in the cloud is replaced by the local one. Is that what's going on? That is, it's all about the time stamp? Do not tell me "Sync lets you share all of your data and preferences (such as your bookmarks, history, passwords, open tabs and installed add-ons) across all your devices." I know that.

Third question. Let's suppose I want sync to ONLY be manual. As in, it will ONLY sync when I do Tools>Sync Now. How do I set it up for that?

Asked by danll 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Youtube crashes randomly and the 'resolution-changing' button doesn't work

When watching a YouTube video, sometimes it freezes. There's nothing I can do to take it into a normal mood. And when I close the defective tab, it plays the audio for so… (read more)

When watching a YouTube video, sometimes it freezes. There's nothing I can do to take it into a normal mood. And when I close the defective tab, it plays the audio for some moment. And, the gear icon on the window that changes the resolution doen't seem to work; when I click it nothing happens. These problems are pretty much annoying. Please help! And yes I have cleared the cookies and caches..

Asked by Gayan512 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

When I type my name into search bar. My age name andlocation immediatel comes up directing you to an opted out My life.com profile. It must be a cached item.

p I have taken great pains to opt out of all these privacy sharing websites such as mylife.com. However, if I type my name in the search bar in my Firefox browser immedi… (read more)

p I have taken great pains to opt out of all these privacy sharing websites such as mylife.com. However, if I type my name in the search bar in my Firefox browser immediately on the top an non-existent listing for me from mylife .com appears with my name, age and location prominently displayed for all to see. Please remove this. There is no page. I want my identity protected and my privacy restored.

I am very upset with Firefox when C Google was able to do this easily with information I provided on a dedicated page.

Asked by Otter2018 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Plus d'acces Firefox:: SSL_ERROR_NO_CYPHER_OVERLAP

Bonjour, je n'ai plus d'accès via Firefox (et google). Un autre moteur de recherche s'est mis par défaut que je n'arrive pas à enlever dans mes options internet! J'ai du … (read more)

Bonjour, je n'ai plus d'accès via Firefox (et google). Un autre moteur de recherche s'est mis par défaut que je n'arrive pas à enlever dans mes options internet! J'ai du subir une attaque malgré mon antivirus ou une mise à jour .....bref impossible d'accéder à mes emails gmail.....j'ai ce message : Impossible de communiquer en mode sécurisé avec le pair : aucun algorithme de chiffrement en commun. erreur SSL_ERROR_NO_CYPHER_OVERLAP sur firefox Merci pour votre aide Chris

Asked by BChris 1 year ago

Last reply by FredMcD 1 year ago