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  • Archived

How to stop videos from loading on metered connection?

I'm currently using nightly and, while videos with audio are muted by media.autoplay.ask-permission, and further they are paused if you also set allow-muted to false, the… (read more)

I'm currently using nightly and, while videos with audio are muted by media.autoplay.ask-permission, and further they are paused if you also set allow-muted to false, the problem is that they still load.

On a metered [or slow] connection, this is a big problem.

Viewing a news article on ABC [for example] pre-loads the entire video in the background.

To make matters worse; Even after the entire video has been cached, a steady stream of 200KB/s is still continually streamed from the CDN.

Example link: https://abcnews.go.com/US/noreaster-season-east-coast/story?id=58738494

If you monitor bandwidth with Firefox's network monitor, or a 3rd party tool [like jnettop for Linux], you'll see that the page continues to load video data.

Not only would I expect it to not load any if playback is disabled, but it certainly shouldn't continue to load data, perpetually, after the entire video has been buffered.

Asked by DomingoMontoya 1 year ago

Last reply by cor-el 1 year ago

  • Solved
  • Archived

Cannot access passwords; cannot remake passwords

Problem: Cannot access passwords protected by master password. Normal mode symptoms: - No master password is ever asked -- Trying to set one is futile (see screen… (read more)

Problem:
Cannot access passwords protected by master password.

Normal mode symptoms:
- No master password is ever asked
-- Trying to set one is futile (see screenshot)
- Certificate is at status "Ready" instead of "Logged In" or "not Logged In" (see screenshot)
- No fields are filled with usernames and passwords when needed.
-- No prompt for it is shown either

Background:
I transitioned from windows to linux
I made a full copy of all my profile when transitioning.
I controlled firefox's version to make sure I would transition using the same version number.
I have backups.
Nothing appears in the browser's console when I start or when I try to change master password.
If I try to view the passwords I have, however... ~120 messages appear telling it cannot decrypt (see screenshot)

Tried:
1-Safe-mode:
-- The master password system works as it is supposed to. I get a master password prompt at browser's first password use.
2- Deleting prefs.js
-- Still not working
3- Disabling all extensions manually
-- Still not working
4- Deleting storage directory
-- Still not working

-Trying 2 + 3, 3 + 4, 2 + 3 + 4 or 2 + 4....
-- Still not working.

What am I missing?
Thanks in advance

Asked by brunoais 1 year ago

Answered by brunoais 1 year ago

  • Solved
  • Archived

Transfer Multi-Account Containers

Hi guys. Let's say you are moving to a new workstation. How do you transfer Multi-Account Containers between computers? Does it transfer with your Firefox Account Sync… (read more)

Hi guys. Let's say you are moving to a new workstation. How do you transfer Multi-Account Containers between computers? Does it transfer with your Firefox Account Sync? Will it transfer all of the accounts or just your primary account?

Asked by M W Sasser 1 year ago

Answered by Roland Tanglao 1 year ago

  • Archived

Why can't I access my bank account on your site?

Tried to access my online bank account from your website but got a message that it's not a secure site. I called my bank who told me that it's because of one of your upda… (read more)

Tried to access my online bank account from your website but got a message that it's not a secure site. I called my bank who told me that it's because of one of your updates. How can I fix this issue? I can access my account from other sites, just not yours.

Asked by majean19 1 year ago

Last reply by FredMcD 1 year ago

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I have two PC connected to my account, but sync not work.

I've bought the new PC and want transfer my settings, bookmarks and tabs on new PC. I've installed firefox, conected to my account and tried to sync. But it isn't work, … (read more)

I've bought the new PC and want transfer my settings, bookmarks and tabs on new PC. I've installed firefox, conected to my account and tried to sync. But it isn't work, I havn't seen my bookmarks and tabs.

Asked by GL_basik 1 year ago

Last reply by FredMcD 1 year ago

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Update to Firefox 64.0 not working

Hi, the Update to Firefox 64.0 on Linux doesn't work. Firefox doesn't start anymore, nothing works. So I downloaded the full release but same result..nothing work, Firefo… (read more)

Hi, the Update to Firefox 64.0 on Linux doesn't work. Firefox doesn't start anymore, nothing works. So I downloaded the full release but same result..nothing work, Firefox doesn't start

Asked by Akira2 1 year ago

Last reply by cor-el 1 year ago

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how to fix constant tab crashes with 64.0

System auto updated from 63.0.3 to 64.0 today. Since them most all tabs crash immediately. Some Mozilla tabs work, some crash. Tried clearly cache and rebooting, no he… (read more)

System auto updated from 63.0.3 to 64.0 today. Since them most all tabs crash immediately. Some Mozilla tabs work, some crash. Tried clearly cache and rebooting, no help. Using IE to send this.

Asked by mike56 1 year ago

Last reply by FredMcD 1 year ago

  • Solved
  • Archived

Locally stored website won't go away!?

So, we have our website.... When we update the website through our web editior, it saves and we can view the changes through a mobile device. However, we can't view the c… (read more)

So, we have our website....

When we update the website through our web editior, it saves and we can view the changes through a mobile device. However, we can't view the changes through any of the machines in the office?!

I have tried: clearing data/cache; ipconfig /flushdns

Nothing seems to work. I then opend our wesbite through Opera Browser and could see the updated webpage, but through Firefox - the old website...please help :)

Asked by markoid 1 year ago

Answered by markoid 1 year ago

  • Solved
  • Archived

addonbrowser.com/video-flash-download-manager, hijacked tabs. How do I remove it?

Upon starting Firefox. (64.0 (64-bit), Ubuntu 16.04), an Addon, which I thought I had -but is not listed in my addons-, "{link to malware removed} , asked to send no… (read more)

Upon starting Firefox. (64.0 (64-bit), Ubuntu 16.04), an Addon, which I thought I had -but is not listed in my addons-, "{link to malware removed} , asked to send notifications. I usually deny, but as I mentioned, I thought I had this add-on installed, so I accepted. It then opened these tabs:

     1.  https://win-big-bonus-here.com/?u=7pfk605&o=e93bvvr&t=1577914_proads_gambling.
     2.  https://www.amazon.com/s/ref=nb_sb_ss_c_1_20?url=search-alias%3Daps&field-                keywords=Genius+surface+pro+3+charger&sprefix=surface+pro+3+charger.

I don't have this addon listed, either in my installed addons, or as an available addon. Where did it come from? And how do I get rid of it?

Asked by apeman 1 year ago

Answered by apeman 1 year ago

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firefox crashes on startup, about:home crashes about:addons crashes

I had been using firefox for years without a problem and all of the sudden today it started crashing. first it was the newly opened tabs but now even about:home crashes, … (read more)

I had been using firefox for years without a problem and all of the sudden today it started crashing. first it was the newly opened tabs but now even about:home crashes, about:addons crashes, Tried uninstalling and deleting APPDATA mozilla folders, still same problem. If I manually type www.google.com it gets there no problem but once I hit search it crashes. I submitted few crash reports bp-5361b127-3a0e-4a53-bfca-f96e00181213 bp-1ed948b2-9c81-4062-810c-7e1090181213 I am getting this in the report ' jsimd_idct_islow_avx2' but earlier it was a different message. Recently ORIGIN got updated and I installed logitech setpoint to connect my keyboard to the receiver and then I uninstalled setpoint and all logitech software related to mouse and keyboard. Sidenote I just clicked on Search Mozilla Support for this signature and it got me to the website without crashing.

Please let me know if you need any additional information. Thank You

Asked by snowonweb 1 year ago

Last reply by snowonweb 1 year ago

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All passwords stored disappeared after an update

After an update right this morning copletely ALL passwords stored in firefox disappeared completely. there is option to fill field with concrete username, but no password… (read more)

After an update right this morning copletely ALL passwords stored in firefox disappeared completely. there is option to fill field with concrete username, but no password is filled with it and there are no passwords stored in page detail tab, where they could be seen previously.

Asked by eimzreg 1 year ago

Last reply by eimzreg 1 year ago

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My account doesn't work, you are sending confirmation wrong. I need to delete this whole thing and start over with another email, password. Please advise!!!

Not getting confirmation. Said sent to saLinghigh@gmail.com users. Apparently there are more than one saLinghigh because I get nothing!! I want to delete this entire acco… (read more)

Not getting confirmation. Said sent to saLinghigh@gmail.com users. Apparently there are more than one saLinghigh because I get nothing!! I want to delete this entire account and start over with another email. Reset pass word, new one will not work. Don't know old one or if there was another user name. I am about fed up with trying to fix this. I am not happy with just the pat answers from computer.

Asked by VickiVeltkamp 1 year ago

Last reply by guigs 1 year ago

  • Solved
  • Archived

My website is not working in Firefox but its working fine in Chrome

I just made my website and it's not working in Firefox however in chrome its working fine. It's in Wordpress. Is something wrong with my wordpress plugins. It gives me e… (read more)

I just made my website and it's not working in Firefox however in chrome its working fine. It's in Wordpress. Is something wrong with my wordpress plugins.

It gives me error that says "Secure Connection Failed"

Website Link : http://esportsrush.com/

https://i.imgur.com/QnrvzMg.jpg

Can't use the add images button below so posting imgur link here.

Asked by gomu 1 year ago

Answered by cor-el 1 year ago

  • Archived

Continual messages from Firefox

Firefox is beginning to become more of an annoyance than it is worth - most of the reason for this is the continual string of updates, messages, click bars and pop ups it… (read more)

Firefox is beginning to become more of an annoyance than it is worth - most of the reason for this is the continual string of updates, messages, click bars and pop ups it shows on start up.

No these are not spam or bad add ins, they are programmed interruptions inherent to FF.

Users of FF want to get on and do things. Having to close windows with news about the latest update (and there are soooo many updates), or news that the opml feed is now on your desktop (another thing to waste time attending to) or messages about privacy or messages about syncing pages and settings or pop up messages about how FF is private etc are just plain annoying.

It is getting to the point where I expect to wait longer for FF to start and then have to wade through cruft, than it takes to boot the entire Windows 10 OS and deal with the Ms cruft on the log in screens.

If people want to learn, then they will look stuff up. So seriously - stop popping up tabs, notices, messages, dialog boxes and other cruft. Let the users just get on with using FF rather than putting up with cruft about using FF.

FF is now officially slower to start than every other browser we have and slower than me booting an entire windows 10 pc - all because of continuous updates which don't seem to do anything for me - or most users. oh sure, you can say its for security but if you are patching security holes as regularly as you are updating FF then there is something terribly wrong in your programming standards and coding methodologies - not to mention test process.

Its a trend to tell people about your product - but its one that annoys users. We just want to get on with using whatever - so please get out of our way and let us just use the product.

I like FF - but I liker it a lot less than I used to as its now annoying the crud out of me almost every day.

My 10c worth.

Asked by oitconz 1 year ago

Last reply by McCoy 1 year ago

  • Archived

no page loaded

Using FF 64 on a Win10/64bit. All other browsers work fine (IE/Chrome/edge) i think (!) after windows10 update (the 'october update') i just installed since PC just came … (read more)

Using FF 64 on a Win10/64bit.

All other browsers work fine (IE/Chrome/edge) i think (!) after windows10 update (the 'october update') i just installed since PC just came out of box... it stopped working. PC has been on and used with FF for few days already, had no problems, synced bookmarks fine etc.

Now: - no url loaded if entered manually - no url loaded if selected from bookmarks - no settings page loaded most of times. - sometimes (!) i can load "options/preferences" - i can never load about: functions

Checked and done so far without luck: - re-install (removed, restarted, checked for removal of Mozilla directory, installed) - created new profile - checked proxy settings in settings : manual / no proxy - checked windows firewall settings and even defaulted them etc - started in 'safe modus' (no extensions loaded) - not using 'offline' modus

anybody? i've spent a few hours now and near close to leaving it and using Chrome...

Asked by drblobber 1 year ago

Last reply by drblobber 1 year ago

  • Archived

Certain websites no longer load. Get error msg; other browsers work. Search function now not very useful.

Went back in history to when one particular website would load and now get an error message on that. This is since the last update. Tried a couple other browsers. Work… (read more)

Went back in history to when one particular website would load and now get an error message on that. This is since the last update. Tried a couple other browsers. Worked fine. Tried the fix recommended by Firefox. Did nothing. (Something to do with proxy settings.)

Now when I search, I get Amazon almost all of the time instead of a variety of options.

Is Firefox now beholden to Amazon?

I used to really really like Firefox and have been using it for years. Is it time to switch to Google Chrome?

Asked by kanavich 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Can't open any page after update to version 64

On a machine using windows 10 home, after updating firefox to version 64, any page or tab open is not shown. Even firefox options cannot be shown. Tried to start in safe … (read more)

On a machine using windows 10 home, after updating firefox to version 64, any page or tab open is not shown. Even firefox options cannot be shown. Tried to start in safe mode, reinstalling a fresh version of firefox.

Console shows the following: uncaught exception: Protocol error (unknownError): Argument 1 of InspectorUtils.getAllStyleSheets is not an object. XHRPOSThttps://incoming.telemetry.mozilla.org/submit/telemetry/4f606c3f-8458-4782-bca4-5db392721d64/main/Firefox/64.0/release/20181206201918?v=4 [HTTP/1.1 200 OK 508ms] POSThttps://shavar.services.mozilla.com/downloads?client=navclient-auto-ffox&appver=64.0&pver=2.2 [HTTP/1.1 200 OK 2549ms] GEThttps://safebrowsing.googleapis.com/v4/threatListUpdates:fetch?$ct=application/x-protobuf&key=AIzaSyD_Drzahe4dBzGCZ9ArvowCvrPx_yFrlCM&$httpMethod=POST&$req=ChUKE25hdmNsaWVudC1hdXRvLWZmb3gaJwgFEAEaGwoNCAUQBhgBIgMwMDEwARCEzgUaAhgGHcP0cSICIAIoARonCAEQARobCg0IARAGGAEiAzAwMTABELChBRoCGAYCDT7FIgIgAigBGicIAxABGhsKDQgDEAYYASIDMDAxMAEQzqsFGgIYBhgZ6toiAiACKAEaJwgHEAEaGwoNCAcQBhgBIgMwMDEwARCWuAQaAhgGHX8a4iICIAIoARolCAkQARoZCg0ICRAGGAEiAzAwMTABEA0aAhgGjC7IfSICIAIoAQ== [HTTP/2.0 200 OK 949ms] GEThttps://push.services.mozilla.com/ [HTTP/1.1 101 Switching Protocols 991ms] NS_ERROR_FAILURE: Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsIInterfaceRequestor.getInterface]

Thanks for your help.

Fabio

Asked by farbiondriven 1 year ago

Last reply by farbiondriven 1 year ago

  • Archived

bbc.co.uk pages frequently require multiple mouse clicks to respond

Multiple clicks (up to 4 or more) are necessary on many links (such as "Your account") on BBC webpages to get a response. Sometimes the subsequent page loads with jumbled… (read more)

Multiple clicks (up to 4 or more) are necessary on many links (such as "Your account") on BBC webpages to get a response. Sometimes the subsequent page loads with jumbled text or completely blank. iPlayer programmes frequently fail to start when clicked. NO OTHER WEBSITE behaves like this. I have COMPLETELY removed Firefox and freshly installed the latest version (64) 64bit. The same problem is occurring. Disabling Kaspersky Internet Security made no difference. These problems did not occur before Firefox Quantum.

The BBC deny there is a problem. I am using the latest version of Windows 10.

Asked by nickdirect 1 year ago

Last reply by nickdirect 1 year ago