Showing questions tagged: Show all questions
  • Archived

Downloaded the newest version, now won't connect to facebook, says it's certificate is invalid, won

Downloaded the latest update, now I can't access facebook and a lot of other sites. The message that facebook has improperly configured its certificate appears, will no … (read more)

Downloaded the latest update, now I can't access facebook and a lot of other sites. The message that facebook has improperly configured its certificate appears, will no allow exception. Re installed, still a problem. Firefox screwed something up with the download.

Asked by FGriffin 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Hi, left click on website links is causing problem in firefox only.

Hi Guys, I am struggling with one issue on a newly created website in wordpress in forefox only on my client's system. 1. When I try to click any link on website using l… (read more)

Hi Guys,

I am struggling with one issue on a newly created website in wordpress in forefox only on my client's system.

1. When I try to click any link on website using left click from mouse, nothing happens. 2. I can open link using Right Click > Open link in new Tab. 3. It's happening in Most recent Vs. of fire fox. 4. It's only happening on One system which is my client's system.

What I already tried :

1. I already tried to run website in safe Mode, But Issue is still there in safe mode also. 2. Checked page CSS as well, no issue with css.

What I found :

The only difference i found is some "event" is coming Along every <a> in run time HTML.

Kindly help me to solve this issue. Will be very thankful

      • Website Link****

http://techkaos.co.uk/

Regards Nirmal Singh

Asked by nirmalsindher 1 year ago

Last reply by nirmalsindher 1 year ago

  • Archived

Can't log into bank account. Was told problem w/ Firefox & to use a different browser. Started a month ago.

Error message: We are currently experiencing technical difficulties. Please try again later or contact a Banking Representative at 1-866-226-5638. According to the bank,… (read more)

Error message: We are currently experiencing technical difficulties. Please try again later or contact a Banking Representative at 1-866-226-5638.

According to the bank, the problem was reported to Firefox and not resolved.

Asked by EmilyBooth 1 year ago

Last reply by cor-el 1 year ago

  • Solved
  • Archived

Firefox does not keep login information for common websites like Chrome does

I used Firefox for years before becoming frustrated with it, went to Chrome but now I want to come back. However Firefox is not keeping usernames and passwords for commo… (read more)

I used Firefox for years before becoming frustrated with it, went to Chrome but now I want to come back. However Firefox is not keeping usernames and passwords for commonly accessed websites. Chrome does do this. I have doubled checked the settings in Firefox. Thanks!

Asked by drtom444 1 year ago

Answered by jscher2000 1 year ago

  • Archived

prime info Spot took over my Google Search Engine

Hi there, While working on a sound effects site, I somehow downloaded malware to my Mac. Now, every time I do a google search (in the address bar, and also in the google… (read more)

Hi there, While working on a sound effects site, I somehow downloaded malware to my Mac. Now, every time I do a google search (in the address bar, and also in the google search bar, which I've since just removed), the google search results no longer come up. Instead, I'm redirected to a search engine called: http://search.primeinfospot.com/?tp1=dbc19016-3c27-4231-bf81-d50a9c367fda&kw=sarch

Going through my search history when this happened, it seems it came out of this "Browser Update" (here's the start of the site, removing all the gobbly gook that followed it but maybe but don't click on it to be safe?)

https://www.logicalplatforms.com/

I've tried simply adjusting my firefox settings. restoring default but firefox seems to think this is my default. any ideas on how to remove this and insure it's not doing other bad things to my comptuer? thanks!

Asked by mauimauk 1 year ago

Last reply by jscher2000 1 year ago

  • Solved
  • Locked
  • Archived

Getting "Secure Connection Failed" message on site that works fine in Chrome and has an A+ from Qualys SSL Labs and Mozilla Observatory

When trying to load my personal Nextcloud instance, I receive the error in the title. I have tested the site every way I can think of, but the site's security is fine. Th… (read more)

When trying to load my personal Nextcloud instance, I receive the error in the title. I have tested the site every way I can think of, but the site's security is fine. The site loads fine in Chrome and on the Android version of Firefox. When using chrome://pippki/content/exceptionDialog.xul , I received the error "This site attempts to identify itself with invalid information." Only problem is, after looking through the cert, I can't find anything that's invalid. I have attached everything I can think of that's relevant.

I have tried a new profile (same error), Safe Mode (same error), disabling security.ssl.enable_ocsp_stapling in about:config, disabling my antimalware (Windows Defender), and refreshing Firefox. I don't know what else I can do to try and fix this.

Asked by aveilleux 1 year ago

Answered by aveilleux 1 year ago

  • Archived

authentication required pop ups accessing my modem/router

Accessing my home modem/router causes a pop up asking for user name and password. Clicking "Cancel" make's it go away but reappear if I type "return" or go to another win… (read more)

Accessing my home modem/router causes a pop up asking for user name and password. Clicking "Cancel" make's it go away but reappear if I type "return" or go to another window. The modem /router from Telus works correctly. This is since the latest updates: Firefox 60.0.1. I am on Mac High Sierra 10.15.6. Extensions are Ublock Origin and NoScript.

Asked by jean.peuplu 1 year ago

Last reply by jean.peuplu 1 year ago

  • Archived

Firefox Quantum 63.0.1 (64-bit) greys out credit union website (https://www.ucu.org/), it is impossible to click any links or to fill in the login box.

Firefox Quantum 63.0.1 (64-bit) greys out credit union website (https://www.ucu.org/), it is impossible to click any links or to fill in the login box. This problem began… (read more)

Firefox Quantum 63.0.1 (64-bit) greys out credit union website (https://www.ucu.org/), it is impossible to click any links or to fill in the login box. This problem began after latest update to 0.1. Restarting Firefox with all add-ons disabled makes no difference. I can still access the website with Internet Explorer. I have tried all the solutions I could find on the support pages, but nothing seems to work. Firefox has no problems with any other websites.

Asked by Kajima54 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

I can't type say a zipcode into web pages..I can copy and paste them but can't type anything

I go to say Zillow and try to type an address I wanna search for but it just stays blank...but if I copy and paste it..it works.

Asked by DragonsRanger 1 year ago

Last reply by FredMcD 1 year ago

  • Solved
  • Archived

Login window not displaying on garmin connect login page

I have been using Firefox for years to login to Garmin Connect with no problems, now all of a sudden the login window on the login page of Garmin Connect is not displayin… (read more)

I have been using Firefox for years to login to Garmin Connect with no problems, now all of a sudden the login window on the login page of Garmin Connect is not displaying. I have tried Microsoft Edge and the login window displays and I'm able to login.

I have tried to add screenshot images but they won't upload.

Asked by Ozerider 1 year ago

Answered by McCoy 1 year ago

  • Archived

I have been doing my banking online for years, now when I try to go to the website it states "error sec library failure". I am a senior easy instructions.

How can I fix my computer to accept the website for my bank. I have been doing my banking for years on my computer and the last week I can't get in and had to go into th… (read more)

How can I fix my computer to accept the website for my bank. I have been doing my banking for years on my computer and the last week I can't get in and had to go into the bank. A warning comes up "error sec library failure. I am a senior and do not understand what it is trying to tell me. thanks for any help

Asked by annnaplatt 1 year ago

Last reply by McCoy 1 year ago

  • Archived

PDF Files don't open in firefox now

Hi, I'm currently running version 63.0.1 , something has changed with my browser, previously when I clicked on a pdf file it would automatically open within the firefox b… (read more)

Hi, I'm currently running version 63.0.1 , something has changed with my browser, previously when I clicked on a pdf file it would automatically open within the firefox browser. It's rather frustrating to me as a user of this great browser when a pdf file attempts to open using something other than firefox. I feel sure there MUST be some method to correct this issue. Thanks, David

Asked by David 1 year ago

Last reply by jscher2000 1 year ago

  • Archived

On a new Windows 10 Pro install, I can't get Firefox to recognize my correct password.

I had to put a new hard drive into my computer. I've downloaded and installed Firefox and want to sync my account on this machine, but am getting an "incorrect password" … (read more)

I had to put a new hard drive into my computer. I've downloaded and installed Firefox and want to sync my account on this machine, but am getting an "incorrect password" error when I try to sign in. I verified the password on a different device and the password I'm using is correct. I have Firefox on 4 other devices and do not want to have to change my password. What's the problem and how do I fix it?

Asked by msburrowes 1 year ago

Last reply by msburrowes 1 year ago

  • Archived

FF saves history but doesn't change visited links?

Hey guys, I'm using FF 63.0.1. As of this update, FF no longer shows my visited links in a different color. I haven't changed anything. My browsing history is still bei… (read more)

Hey guys,

I'm using FF 63.0.1.

As of this update, FF no longer shows my visited links in a different color.

I haven't changed anything. My browsing history is still being saved (I have "Remember History" selected). I never use Private Browsing, or clear my history on exit. And in Options > Colors, "Visited Links" is still set to a unique color. Any idea why this is happening? Thanks!

Asked by Ander 1 year ago

Last reply by Ander 1 year ago

  • Solved
  • Archived

I am getting a "Performing a tls handshake" when I'm trying to view a webpage. How can I fix this?

I have Firefox 63.0.1 64 bit using Win 7. After the latest update, I frequently get the "performing a tls handshake" when trying to view a webpage. After 7 to 8 minutes I… (read more)

I have Firefox 63.0.1 64 bit using Win 7. After the latest update, I frequently get the "performing a tls handshake" when trying to view a webpage. After 7 to 8 minutes I get a message saying "Secure Connection Failed. The connection to the server was reset while the page was loading. The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem." I've researched this problem and haven't come up up with an answer as to how to correct this. Does anyone know how to correct this?

Asked by dutchjim 1 year ago

Answered by dutchjim 1 year ago

  • Archived

My bookmarks are missing and none of the articles in the help forum solved the issue

Used "refresh" to speed up my browser, lost all of my bookmarks, and have tried every method to recover my 66 bookmarks and they are still not showing in my bookmarks "li… (read more)

Used "refresh" to speed up my browser, lost all of my bookmarks, and have tried every method to recover my 66 bookmarks and they are still not showing in my bookmarks "library" Having tried importing them from back up and converting to HTML files but still not showing in Firefox anywhere.......... please help!

Asked by SimonCheese 1 year ago

Last reply by cor-el 1 year ago

  • Archived

I drive a Mac. The Firefox icon in my dock suddenly changed from the usual Firefox logo to looking like a notepad with a short ruler, pencil and pen; so why?

I have an iMac (running macOS Mojave (version 10.14) . If I wished to open Firefox I could always easily find it on my Dock because the Dock icon for FF has always been t… (read more)

I have an iMac (running macOS Mojave (version 10.14) . If I wished to open Firefox I could always easily find it on my Dock because the Dock icon for FF has always been the regular red fox in a circle. Then today I went to open Firefox and I couldn't find it on my Dock. After careful observation using the magnifier I discovered that the Firefox program is still there, but its icon has been replaced by a totally insignificant looking icon that looks like a white notebook, with a small ruler, pencil and pen on top. - What gives? - Is this the "new" icon for FF? - I don't like it. It's harder to find. - I didn't ask for the change, nor did I do anything (as far as I know) to prompt it to happen. signed: TEZ123

Asked by TEZ123 1 year ago

Last reply by FredMcD 1 year ago