Firefox Support Forum

hi, with the recent update on mac and windows both firefox donot open direact searched items it gives error screen "secure message failed"? why is this only on my side or a bug in #ff i am web developer and i love to use #ff

About a week ago Firefox started displaying an error message when shutting the program down. It flashes the message two times and the error occures every time I shut the program down.I am using Win 7 64 bit OS. Is there a fix for this?

Hello. I have a Windows 10 64-bit PC and have been using Mozilla Firefox as my primary internet browser. I have made sure that my Firefox is up-to-date under the Options Menu. I have defragmented and optimized my system. I use Avast anti-virus and Cleanup Premium and have scanned the system for Malware or Viruses. The problem is that Firefox does not seem to be compatible with Windows at all. I get frequent system hangups and stalls with messages displayed across the screen in a yellow bar that reads, "This web page is slowing down your browser". Two choices are given and neither choice ends the hang up: Stop Script or Wait. This doesn't just happen on one website. It happens throughout the day. If I have been using the computer, then leave the house for a few hours and come back, I come back to a completely locked up screen. The system gets slower and slower and slower as it is used throughout the day. Sometimes, my screen turns completely black and wiggling my mouse or hitting a key on the keyboard doesn't wake it up. I have to do the Control-Alt-Delete thing five or six times to wake it back up and Sign Out and Sign Back In. Then, all is back to normal for a while. I have uninstalled and reinstalled Firefox with no improvement. It doesn't seem to happen with other browsers; however, I have always liked the option of keeping my Toolbar at the top of my screen with Bookmarks where I can alphabetize my bookmarked webpages and stick them in alphabetically-arranged folders, etc. You can't organize your bookmarks or favorites as well using other browsers. You get stuck with a non-alphabetical list, stupid stars, etc. I hate all other options. It is MUCH MORE efficient this old way. I would like to keep using Firefox, but this cannot continue. Is there any other advice that you can offer that I have not tried to stop these stalls and hangups?

1. I can't delete any bookmarks. I follow the instruction in you help system and they don't work.

2. At the top of the Book Mark bar there are items when there should only be one. I see "Imported From IE": this contains all of my bookmarks, "From Internet Explorer" Which is empty, and "From Google Chrome" which when opened list Help, Imported From IE, Internet Start, and Imported, When you click on any of these entries they seem to hang up; eventually the system recovers.

3. There really isn't a good help system with support for FireFox. The FireFox user forum hasn’t been any help with these issues and you can't get help from Mozilla. How is one supposed to get help?

Running on Windows 7 on high end hardware with high speed internet. (Multiple systems) I have had to keep the number of bookmarks to under 50 for the last year at least. What appears to happen is I add more than a magic(?) number of bookmarks and my system slows to a crawl and Firefox is basically hung. I tried restarting with all addin's removed. Does not work. I delete bookmarks (painfully) until under 50 and restart Firefox.... Full speed ahead. I have the bookmarks organized in 6 folders outside 'Other Bookmarks'. I have 8 bookmarks in 'Other Bookmarks' and 12 in 'bookmarks Toolbar' This has happened for over a year. Finally just got frustrated enough to report it.

when I rebooted my computer after I discovered I was hacked, firefox did not create a "old firefox data" on my desktop, so I have no bookmarks or old firefox data, please help.

No mater what link I try, I can no longer go there by left clicking. Disallowed Key. OK, Hit refresh. HO, disallowed key. Retype address in address bar. left click. Disallowed key. Huh? Why is this? How do I fix it please?

Thank you.

The complete Mailboxes sidebar has disappeared when opening my email. I am using Version 61 and it is up to date and Windows 7. There is a small blue button in the lower left of the white box that says "loading". Then out of the blue it will sometimes pop up, but that is very rare, and only after I have had to open and close email quite a bit. Then it will disappear again when opening and show the same blue button "loading". Strangely the sidebar is there in Internet Explorer and Google Chrome. Thank you in advance for any help you may be able to offer!

I see a red message saying "The bookmarks and history system will not be functioal because one of Firefox's files are in use by another application. Some security software can cause this problem."

Is there any simple, ie non-time-consuming, fix to keep Firefox from hanging? It does so on my PC at work and on my laptop. I always update and have version 61.0, 64 bit. I like the concept of Mozilla, but am about to ditch this browser, because I can't use it when it constantly hangs.

Several links recently will not open in FF. Sometimes I can solve this by turning off my VPN. Both of the following links will not open at all with the VPN off, but open right away in Chrome:

email link for Counterpunch.org - http://r20.rs6.net/tn.jsp?f=001RZsgs9_9DD8VHNg9SqAHPFTQg9skPQAyXGuUu2ZVfm88tEnZ2HvitQNQonr9wdmPMHnd5XGIPYC9hmgWvFC10SF7WcTcVCuKwm2rz_ggmJyVbduKbTWKbCNGPjXslwLaHD0jZZibZh1IbjVDrHKHCWs9Bl0NRurtpLx4JZV2wp2pG9JYwXuVDvy04Wh46AXz_KygvFPPvz2Gb2zwROHXCXXOvoDJzxBeR9GKfLE_DGHXoAWu4du8KdLhaNq0g6Vm&c=7M0R1X-32p5xsG8pq8w576oF4pbfVY86ioF_6rp8qhKsRENU5eSN6w==&ch=3RXkPrieVhEmGRSVTMHMe3r9eVp9Wo2XcmNhJtDj9y3WrngcKy99LQ==

direct Counterpunch link - https://www.counterpunch.org/2018/07/11/bolton-mek-and-trump-iran-strategy/

Well, this was it. Salesforce users know, that if you double-click on a field in a mask, you can edit this field and afterwards confirm the change of the field with <return>. The new value is usually shown in red. After the return you can edit other fields also and again commit with <return>. After doing all changes in this mask, I could confirm all changes with an extra <return> up to Version 56, which is funcionally spoken like hitting the Save-button. Since V57 this leads to mentioned Salesforce error "Error ID: Data Not Available".

I'm trying hard to update Firefox since V57, but this is really a no-go for me, because I'm a Salesforce Admin and use this funcionalitiy felt like a hundred times a day.

Btw: I just realized that my DeepL translation site also still doesn't work with >57. So maybe someone could keep me informed when such basics will run properly again. Until that I go back to V56 (and Chrome).

Sorry for that.

Regards, Alexander

I have no problem connecting to AOL using Internet explorer. When I attempt to connect to AOL using Firefox usually one of two things happen: (1) this message appears "Http/1.1 Service Unavailable" or (2) if I get as far as the AOL log in screen I repeatedly get this message when I enter user name and password "Your session has timed out for security purposes while you were away .... lets try again...."

I can open the Wells Fargo website with Internet Explorer. I have just recently (yesterday) started having this problem with Firefox. It appears that no other of my websites are experiencing this problem.