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  • Archived

Video no longer loads and plays

https://www.yahoo.com/news/jimmy-carter-calls-trump-apos-234611898.html Simple stuff like above news video get stuck in loading but never playing. Plays perfectly in Safa… (read more)

https://www.yahoo.com/news/jimmy-carter-calls-trump-apos-234611898.html

Simple stuff like above news video get stuck in loading but never playing.

Plays perfectly in Safari.

What is going here?

Asked by rlmrlm 3 years ago

Last reply by FredMcD 3 years ago

  • Solved
  • Archived

Why doesn't DirecTV Now allow the use of Firefox to stream content?

DirecTV Now prevents the use of any internet browser other than Google's Chrome to stream content. See: https://help.directvnow.com/hc/en-us/articles/212447843-What-devic… (read more)

DirecTV Now prevents the use of any internet browser other than Google's Chrome to stream content.

See: https://help.directvnow.com/hc/en-us/articles/212447843-What-devices-and-browsers-can-be-used-with-DIRECTV-NOW-

Do you know why, and can you share why the use of Firefox isn't allowed to stream content?

Is there anything that Mozilla can do that would lead to DirecTV Now allowing the use of Firefox to stream content?

Thank you,

Lindsey

Asked by LKMcMillen 3 years ago

Answered by Shadow110 3 years ago

  • Archived

Firefox can't open new tabs, focus in the address bar or go to the preferences / add-ons screen

My Firefox has randomly broken itself overnight. I'm on the latest version as of the 28th of March 2018. When I start Firefox, I get no focus ring in the top search bar. … (read more)

My Firefox has randomly broken itself overnight. I'm on the latest version as of the 28th of March 2018.

When I start Firefox, I get no focus ring in the top search bar. I'm completely unable to open a new tab. If I try to open Preferences, it takes a good 30 seconds to do so, and once it opens I can't interact with the page other than scrolling it. I can't open the addons screen, or do anything else with the browser. Every interaction with the browser has a significant delay.

When I restart in safe mode, none of these problems occur. Please note I have tried the following steps already:

- Disabled all addons - Removed all addons - Disabled custom themes - Reverted to default theme - Disabled hardware acceleration

Can anyone please help? My browser is basically completely non-functional for no apparent reason. Please note that literally every other piece of software on my machine works fine, including other browsers like Safari and Chrome.

Asked by lyptt 3 years ago

Last reply by Shadow110 3 years ago

  • Archived

How can I revert my YouTube favicon (which shows the Google icon) back to the YouTube icon?

Google's rainbow G icon displays as my favicon for all YouTube pages and videos that I bookmark. But in the tab, YouTube's red rectangle with a white play arrow still app… (read more)

Google's rainbow G icon displays as my favicon for all YouTube pages and videos that I bookmark. But in the tab, YouTube's red rectangle with a white play arrow still appears.

This issue first appeared in my bookmarks several weeks ago. I do not have this issue in my Chrome browser. I've already tried the Forget About This Site option in History, but to no avail. I've also tried clearing cached web content and site data in Firefox's Options, again to no avail. Thanks in advance for any help.

Asked by DAK4BLIZZARD 3 years ago

Last reply by Sajjad Bin Samad 3 years ago

  • Archived

How can I avoid crashes when printing

Whenever I want to print something and change the settings, that means I click the button settings on the printer menu, firefox crashes. My printer is a Samsung SCX-4200R… (read more)

Whenever I want to print something and change the settings, that means I click the button settings on the printer menu, firefox crashes. My printer is a Samsung SCX-4200R. My printer also started printing in the wrong size, that means only half of the pages are printed because the size chosen is bigger than the printer paper.

Asked by LauMan 3 years ago

Last reply by FredMcD 3 years ago

  • Solved
  • Archived

Bookmarks toolbar option unavailable

Hi, I installed ubuntu on this computer, and Bookmarks toolbar option is - as said in the title - not available (there is no option when I click on "Barres d'outils" (to… (read more)

Hi, I installed ubuntu on this computer, and Bookmarks toolbar option is - as said in the title - not available (there is no option when I click on "Barres d'outils" (toolbars), not even the menu bar option.) I tried with the menu ("alt" key) options too, and there only was a link to the personalisation page. :/ I did had the option a few days ago on a VM on another computer, and when I looked it up today, the options disappeared too. I don't know what kind of magic it is, and google sensei does not seem to want to show me another way to activate this toolbar. ^^' Thanks for any help ! :D

Asked by Valvan7 3 years ago

Answered by cor-el 3 years ago

  • Archived

Why, after loading myuhc.com is it frozen, cannot search for content, and have to close using Task Manager?

Very recently, I am forced to use Internet Explorer or Chrome to load myuhc.com. I have no problem with any other website, including another UnitedHealthcare site. The … (read more)

Very recently, I am forced to use Internet Explorer or Chrome to load myuhc.com. I have no problem with any other website, including another UnitedHealthcare site. The tech personnel at this website told me to switch to Chrome. I had an old IE loaded, so I use that. Do you know of something I can tell them if I call them back?

Asked by mustusechrome 3 years ago

Last reply by FredMcD 3 years ago

  • Archived

Switched Logo wont display on mobile view

I tried switching to a dark version of the logo (from the standard one for desktop) so It will fit nicely in mobile. But the simple Media query /CSS wont work in Firefox.… (read more)

I tried switching to a dark version of the logo (from the standard one for desktop) so It will fit nicely in mobile. But the simple Media query /CSS wont work in Firefox. I tested it in Chrome and even in Safari and it's all working. I just recently updated my Firefox to the latest version and I feel like it has bugs.

Asked by SlingMa 3 years ago

Last reply by cor-el 3 years ago

  • Archived

Tabs lock up - Ctrl-Atl_Del then cancel TaskManager to resolve

In the past month or so I've noticed that FireFox (now 59.0.2) will lock up with several tabs, can't delete any. However, I can call up Task Manager then Cancel it and i… (read more)

In the past month or so I've noticed that FireFox (now 59.0.2) will lock up with several tabs, can't delete any. However, I can call up Task Manager then Cancel it and it's working again with the tab to delete removed. Why? How to fix? This happens several times a day.

Asked by MarkA77 3 years ago

Last reply by FredMcD 3 years ago

  • Archived

i had to sign into firefox and it asked my password which i had to reset. i was warned it could delete my passwords - it did. can i restore these now?

i was simply asked to sign into firefox to confirm my id and it asked me for my password. as a result - i couldn't remember it. i reset the password and it warned me th… (read more)

i was simply asked to sign into firefox to confirm my id and it asked me for my password. as a result - i couldn't remember it. i reset the password and it warned me that i could lose my saved passwords. can i now restore these deleted passwords? thanks

Asked by suecos 3 years ago

Last reply by Shadow110 3 years ago

  • Solved
  • Archived

When clicking in text area and selecting spellcheck languages, none of my installed languagepacks show up.

I cannot change the language of the spellchecker even though I installed several english languagepacks about 10times now. Nothing else but my native language shows up whe… (read more)

I cannot change the language of the spellchecker even though I installed several english languagepacks about 10times now. Nothing else but my native language shows up when i try to change the language, even though the packs are added when navigating to add-ons.

This is frustrating as hell since I mainly write in English.

Asked by rhovgaard 3 years ago

Answered by cor-el 3 years ago

  • Archived

The icons on Wordpress.com on my blog have disappeared since Firefox's newest updates. How can this be rectified? I am not 'tech savvy'.

I have been using Wordpress.com for my blog for more than a year. About a month ago after the Firefox update, all of my icons disappeared. Wordpress claims to be able to … (read more)

I have been using Wordpress.com for my blog for more than a year. About a month ago after the Firefox update, all of my icons disappeared. Wordpress claims to be able to view them, but I cannot. I am not 'tech savvy'. How do I rectify this? I am also unable to view any comments on my articles on The Mighty leaving me unable to respond to anyone. They don't know what the problem is either.

Asked by JudeGibbs 3 years ago

Last reply by Shadow110 3 years ago

  • Archived

Every time I perform a search it is hijacked by "searchencrypt.com". How do I remove and block this site?

Under "History" I added the site to "exceptions" and selected "block" to block cookies. I checked "clear history when Firefox closes" and closed my browser. I started F… (read more)

Under "History" I added the site to "exceptions" and selected "block" to block cookies. I checked "clear history when Firefox closes" and closed my browser. I started Firefox again and tried to perform a search but the search was still rerouted through "searchencrypt.com". I don't see a way to block this website from access to my computer without setting up parental controls or delete any ...extension? ...add-on? Any help would be greatly appreciated. -Thanks

Asked by higdonjeff 3 years ago

Last reply by FredMcD 3 years ago