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When I downloaded the firefox upate, it got rid of my toobar and all of my bookmarks. Could not recover them. Can't even get thingd put on the toobar. This has

When I downloaded the Firefox update, my toolbar disappeared and all my bookmarks are gone. Need them back ASAP for my work. Tried to restore bookmarks, but my computer c… (read more)

When I downloaded the Firefox update, my toolbar disappeared and all my bookmarks are gone. Need them back ASAP for my work. Tried to restore bookmarks, but my computer can't open the json file.

Asked by mendaholmes 3 years ago

Last reply by jscher2000 3 years ago

  • Archived

Is there a way to gain visibility into the Web Content process ...

... to see WHICH pages are using the cpu? I want something analogous to ps. When my fan turns on I want to see what the reason is. Normally I use ps (or top) for this, b… (read more)

... to see WHICH pages are using the cpu? I want something analogous to ps.

When my fan turns on I want to see what the reason is. Normally I use ps (or top) for this, but when I have a dozen tabs open in firefox and I see that "Web Content" is using 100% of cpu this doesn't help me find out which tab is the culprit. I'd like something like ps or top for that Web Content process so I can kill that tab or disable some of its scripts. In fact it would be even better if the Web Content ps utility could tell me which scripts are using how much cpu.

Asked by doncohen 2 years ago

Last reply by TyDraniu 2 years ago

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I have to logoff/logon in order to use toolbar menu

Hello Everyone: I have asked a similar question in the Thunderbird area. My bootup is normal and I can open Thunderbird and Firefox (Ubuntu 16.04) All the tool bar naviga… (read more)

Hello Everyone:

I have asked a similar question in the Thunderbird area.

My bootup is normal and I can open Thunderbird and Firefox (Ubuntu 16.04) All the tool bar navigation links on Firefox an frozen until I do the logoff/logon procedure. This is after a fresh, clean install. The same problem existed before the install.

Thunderbird will download all emails, but I cannot access any email until I logoff and logon the desktop. Thanks for any help.

Asked by Aviator1 4 years ago

Last reply by Wayne Mery 4 years ago

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Firefox crashes constantly on Ubuntu 16 LTS

So I am not completely nubcakes, so i have ran apt to get update builds and build-trees. Still doesn't fix things. It mostly crashes with Facebook and Youtube. But that i… (read more)

So I am not completely nubcakes, so i have ran apt to get update builds and build-trees. Still doesn't fix things. It mostly crashes with Facebook and Youtube. But that is mostly what I use FF for. It has even crashed repeatedly on just about:restoresession. I think it is a video problem. I have ubuntu 16.04 LTS but everything is up to date. Doesn't matter what is loaded or not, see about crashing just on restore session with a single tab!

The problem still happens in safe-mode, so there is that checked out. The reports don't appear to have much in common.

Thanks,

These are the crash reports just from the last month:

bp-c8a229d5-078d-48af-af3f-ec8951170727 7/27/17 5:52 PM bp-8294c659-e299-4c04-abd5-be5311170727 7/27/17 5:46 PM bp-d0fb584c-194f-4951-82b2-514901170727 7/27/17 5:43 PM bp-a25a5938-9d1b-4c6d-80fa-5eea21170727 7/27/17 5:24 PM bp-051434c2-66c6-405c-87ea-9ffea0170727 7/27/17 7:39 AM bp-14540c79-0f7b-473f-ad1d-4a1651170726 7/25/17 9:05 PM bp-6076d202-6de7-4cc4-a3b8-ad5161170726 7/25/17 9:04 PM bp-57171575-2908-4c18-90a0-0e7b61170726 7/25/17 9:03 PM bp-c7a5dee9-ea1a-4800-a99d-c36001170726 7/25/17 8:49 PM bp-9c89df6a-4640-488f-a7f5-13d5d1170726 7/25/17 8:48 PM bp-7d7c1e75-c2a3-4d66-a74a-900821170726 7/25/17 8:46 PM bp-d5f9d5d9-eaf1-4105-97a5-c3bb71170726 7/25/17 8:26 PM bp-6c88c174-429d-4646-a5fd-b7e981170726 7/25/17 8:24 PM bp-b61a30bb-415f-4523-a958-a5b901170726 7/25/17 8:23 PM bp-f573df28-9fe0-4855-8046-94d1d1170726 7/25/17 8:23 PM bp-4ecba8e1-9b4c-4588-ae34-c84cb0170726 7/25/17 8:18 PM bp-568efbd6-f09a-42c5-ba0a-5f9f91170725 7/25/17 5:49 PM bp-e61b45a3-2b84-4b8f-8ecb-975771170725 7/25/17 5:49 PM bp-162bd135-3989-45dd-b2f1-aed1f0170725 7/25/17 5:48 PM bp-fc31b82f-3658-48cc-a04f-d81bf1170725 7/25/17 5:48 PM bp-94f67d6b-6616-4caa-9d39-d18fb1170725 7/25/17 5:48 PM bp-bfa4c843-9005-4636-8926-3a9a40170725 7/25/17 5:47 PM bp-343a6120-a036-4336-9a9d-587930170725 7/25/17 7:12 AM bp-36dd2637-9ef9-42ca-ab93-686051170725 7/25/17 7:11 AM bp-88f45052-45d5-453c-881b-857161170725 7/25/17 7:09 AM bp-1a7ea877-e465-48ea-b684-191a71170724 7/24/17 5:13 PM bp-f721af6c-ba38-4de3-add8-6b8e11170723 7/23/17 4:39 PM bp-1148b510-5b9a-4ec3-b677-3bf711170721 7/21/17 5:59 PM bp-b886f9a0-35d3-4067-b8b6-91c171170721 7/21/17 5:59 PM bp-cdf4dce2-617c-40c4-a1af-9ead50170721 7/21/17 7:04 AM bp-5e9d55b2-627f-49d2-b230-5f4381170719 7/19/17 5:20 PM bp-be1c7bde-0931-4d80-b116-45d3b1170719 7/19/17 5:10 PM bp-ddbe9bc2-f8b2-4c55-8dae-82ad31170718 7/18/17 7:24 AM bp-bb3355c5-e26e-4fe2-99cb-eab281170717 7/17/17 5:03 PM bp-6a565d73-b9de-4a9d-a22b-e4be40170717 7/16/17 8:43 PM bp-df661bb2-05d0-4627-b07f-fec1e1170715 7/14/17 8:44 PM bp-47da5423-9023-4d5d-9ba1-acc221170713 7/13/17 5:34 AM bp-5be32bf6-a9a5-436f-bb2c-0b6050170713 7/12/17 8:03 PM bp-6c01d2c0-36ec-4626-be5d-647fb1170713 7/12/17 8:03 PM bp-5d9e60b5-c6c4-46ca-8605-ed39b1170712 7/12/17 7:49 PM bp-653c247a-8013-40c1-a45f-58ee71170712 7/12/17 5:58 PM bp-05838c3c-5069-4ad2-8bfc-a9edb0170709 7/9/17 3:06 AM bp-98799c26-8432-4917-968b-e4e511170709 7/9/17 3:06 AM bp-6fc7e536-4ec1-4b54-9616-b42d21170709 7/8/17 8:30 PM bp-a14cd00d-fa4d-4bbe-a35a-69d841170708 7/8/17 7:10 PM bp-cced0057-6fc8-4b52-9a24-9910b1170708 7/8/17 9:13 AM bp-655b2f72-8b6c-4715-9484-084c81170708 7/8/17 8:01 AM bp-18e8b49f-ebdb-480d-a048-3b8c21170708 7/7/17 8:42 PM bp-ea329e54-4046-4e41-bce5-57d701170707 7/7/17 7:27 PM bp-52673eb0-e598-4b74-a968-32b761170707 7/7/17 7:08 AM bp-d5a4cd82-5133-4a1e-b288-393b51170707 7/6/17 9:54 PM bp-a96a52ef-a261-4265-8ced-a6cbc0170707 7/6/17 9:54 PM bp-77ae5a74-63fd-4533-bf96-dd6a21170706 7/6/17 12:08 AM bp-cdf1a271-7c85-4b2c-93a3-3f2941170705 7/5/17 5:44 AM bp-59425ce8-a6ec-4813-a5f5-f3f461170704 7/4/17 7:02 AM bp-22e00d75-e574-4e1b-ba99-c18f60170704 7/4/17 6:54 AM bp-debeb93e-2175-40e1-a0b9-f49240170704 7/3/17 11:02 PM bp-1defe443-a9d4-4772-af0c-78fa61170703 7/3/17 8:13 AM bp-4f35f2dd-f64f-42ab-87d0-35c791170629 6/29/17 10:55 AM bp-19861765-b889-4b11-a899-d77621170628 6/28/17 7:17 PM bp-f86bbf6a-d1e9-4036-9532-e05ce1170627 6/27/17 10:20 AM bp-f0e7300f-59e6-4a4f-95a1-239df0170627 6/27/17 9:25 AM bp-58f8af54-123b-49dc-ba4f-955f41170627 6/27/17 8:51 AM

Asked by sunborn 4 years ago

Last reply by sunborn 4 years ago

  • Archived

Can I run Firefox Quantum and Firefox 54 side by side on a Mac?

I use Firefox because I love the tools that add-ons provide. I don't want to install quantum only to discover that it doesn't serve my purposes. I've fine-tuned this brow… (read more)

I use Firefox because I love the tools that add-ons provide. I don't want to install quantum only to discover that it doesn't serve my purposes. I've fine-tuned this browser to do a lot and I don't want to start over. I've seen suggestions for using Firefox portable on a USB, but as far as I can see, there is no portable for a Mac. I'd like to keep both for a while, then make up mind. I'm hoping there's a simple solution for this. I know I'm not the only one who doesn't want to give up their add-ons.

Asked by BSmitty 3 years ago

Last reply by cor-el 3 years ago

  • Solved
  • Archived

Firefox crashes

Started computer today for the first time. Mozilla crashes every time on start-up. This persists after uninstalling, rebooting my machine, and reinstalling Firefox using … (read more)

Started computer today for the first time.

Mozilla crashes every time on start-up. This persists after uninstalling, rebooting my machine, and reinstalling Firefox using the latest installer from the Mozilla website.

Crash ID: bp-f429ed6c-3415-4a0a-9a05-849b61170723

Asked by ferrumcivis 4 years ago

Answered by FredMcD 4 years ago

  • Solved
  • Archived

Upgrade to Firefox68 from Firefox54 - lost tab bar & address bar options; customization doesn't help

So, I finally bit the bullet and installed Firefox68. But nothing works as expected and I can't find anything in the options to help me. Main problems at the moment: My … (read more)

So, I finally bit the bullet and installed Firefox68. But nothing works as expected and I can't find anything in the options to help me.

Main problems at the moment: My address bar in Firefox54 shows lots of options. They disappeared when I upgraded. In Firefox54, when I open multiple tabs, they open on their own "line". In Firefox68, all I see is a "floater" with one tab. I want all my tabs to show at the "bottom". (I use tabmixplus).

I have tried to upload images but it just "circles and circles"

So let me try to describe Firefox54: Top line: oldstyle menu (File, Edit .....Help) Next line: address bar search bar pocket googleoptions home ...... Next line: bookmarks Next line: Prefbar Bottom line: open tabs

Firefox68: Top line: old style menu (File, Edit, View, ...) Next Line: address bar & search bar and that silly 3bars to show the menu. (everything else has disappeared) Next Line: bookmarks (all OK)

That's it. Even when I load multiple tabs, all I see is a tab that "floats" over the address bar & if I open multiple tabs, they seem to partially "hide" behind the menu area so I can vaguely see them behind the bookmarks & address bar - which is very disconcerting

Asked by RemySecor 2 years ago

Answered by RemySecor 2 years ago

  • Archived

Firefox crashes

It started when I wanted to export my bookmarks to html. it would crash. now it crashes if I ask for options. Something changed my homepage and when I went to my preferre… (read more)

It started when I wanted to export my bookmarks to html. it would crash. now it crashes if I ask for options. Something changed my homepage and when I went to my preferred homepage and attempted to copy the address it crashed. I seem to be able to browse OK. My bookmarks seem to be intact and I can click on different site. but if I try and do anything like do something with my bookmarks or choose options it crashes. I started with 54.01 64 bit and downloaded 55 but it still crashes. My operating system is Windows 7. All my other programs and various browsers are working fine.

Asked by Jim R Feliciano 4 years ago

Last reply by cor-el 4 years ago

  • Archived

can't press enter when typing a domain

I can't press enter when adding a domain name (.com, .org, etc.) to the search bar. I can either not include the domain, being redirected to google, or I can press on the… (read more)

I can't press enter when adding a domain name (.com, .org, etc.) to the search bar. I can either not include the domain, being redirected to google, or I can press on the arrow near the refresh button. Not a huge issue but it's only been this way since I updated to the most recent version of firefox. Is this a problem on my end, or a bug in the new version?

Asked by quomm 3 years ago

Last reply by cor-el 3 years ago

  • Archived

Peace Be Upon Us All, My question is that, How to undo clear downloads ? There must be a shadow copy where can I find it ?

I have accidentally deleted download list by pressing clear downloads and I know it does not deletes my original downloaded files but just the memory. But for me those in… (read more)

I have accidentally deleted download list by pressing clear downloads and I know it does not deletes my original downloaded files but just the memory. But for me those information are very important I must have a record of what and when I have downloaded. So, I request Mozilla to help me get back those information those information are important for me I will be very thankful if I get them back.

Asked by sheikhhumayun30 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Sites open many redirects

On the 16 of July I posted this; Support Forum Redirects 10 REPLIES 1 HAS THIS PROBLEM 18 VIEWS LAST REPLY BY HAPPY112 2 WEEKS AGO dianet dianet Posted 7/16/17, 5:18 PM … (read more)

On the 16 of July I posted this; Support Forum

Redirects 10 REPLIES 1 HAS THIS PROBLEM 18 VIEWS LAST REPLY BY HAPPY112 2 WEEKS AGO

dianet

dianet Posted 7/16/17, 5:18 PM When using some sites, there are many redirects and I even get a new fire fox page. Why and how can I fix this?


I am using a Hewlett-Packard - HP ENVY TouchSmart Sleekbook 4 with windows 10 64 bit operating system. Extensions: Adblocker Plus and ZenMate Security, and unblock VPN Plugins: OpenH264 Video Codec

              Shockwave Flash 26.0
              Widevine Content Decryption

When I go to primewire.ag, ,watchfree.to, putlocker.today, etc and click on a tv show a new smaller firefox page opens, or some other site that I DID NOT CLICK ON.

I have followed to the letter all the remedies I have received from your TOP Contributor Happy 112 and Nothing is working.

Every single time i go to a web site using Firefox I get redirects to other sites. If I'm using ZenMate the redirects are to English sites. If I'm not using ZenMate I get redirects to Thai web pages.

Now my question to Firefox 1. can this be fixed? 2. How do totally uninstall FireFox and reinstall it with none of my bookmarks and no extensions?

Please help Diane

Asked by dianet 4 years ago

Last reply by Zachary_ 4 years ago

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  • Archived

Peace Be Upon Us All, My question is that, How to undo clear downloads ? There must be a shadow copy where can I find it ?

I have accidentally deleted download list by pressing clear downloads and I know it does not deletes my original downloaded files but just the memory. But for me those in… (read more)

I have accidentally deleted download list by pressing clear downloads and I know it does not deletes my original downloaded files but just the memory. But for me those information are very important I must have a record of what and when I have downloaded. I using Firefox maybe more than eight years. Those downloads information is very important for me. So, I request Mozilla to help me get back those information those information are important for me I will be very thankful if I get them back.

Asked by sheikhhumayun30 1 year ago

Last reply by RobertJ 1 year ago

  • Solved
  • Archived

ff runs 2 prcesses, cant get rid of 1 prcs, no option to do this

ff runs two procesess, i cant get rid of one prcs and if i kill the prcs, it starts all over, i was told to go to about;config and change the string : browser.tabs.remote… (read more)

ff runs two procesess, i cant get rid of one prcs and if i kill the prcs, it starts all over, i was told to go to about;config and change the string : browser.tabs.remote.autostart.2 and change its value from true to false but the problem is that the value is already at false, so now what next coz the second ff process is hoarding memory, and b4 u tell me to update, i tried the latest firefox and met the problem there too. i was also told to try changing the value :dom.ipc.processCount. to 1 but found that the value is already set to 1, so what noe

Asked by jumanick 3 years ago

Answered by user633449 3 years ago

  • Solved
  • Archived

Do you all run giveaways where once a Saturday 7 firefox users get to spin a wheel and win a prize?

Clicked on a random tab and it said something like "Congrats! Every Saturday, Firefox picks 7 lucky users to spin a wheel and get a chance to win a great prize! I won an … (read more)

Clicked on a random tab and it said something like "Congrats! Every Saturday, Firefox picks 7 lucky users to spin a wheel and get a chance to win a great prize! I won an iphone apparently... but thinking it's probably a scam of course. It did have comments from other "users" probably fake of course, saying "this works! Got my gift as promised" but still think it's a scam. Thanks!

Asked by MorganAllen 2 years ago

Answered by James 2 years ago

  • Solved
  • Archived

Why won't this website http://www.virtualhousechurch.com/ run in Firefox? It runs fine in MS Edge and Chrome. It keeps giving a script error & locks Firefox.

I've tried disabling the script with YesScript plugin (no help) I've tried extending the script run time (no help) http://www.virtualhousechurch.com/ This website will no… (read more)

I've tried disabling the script with YesScript plugin (no help) I've tried extending the script run time (no help) http://www.virtualhousechurch.com/ This website will not run on Firefox, why, is there a fix or a plug in that I need?

Asked by George 4 years ago

Answered by cor-el 4 years ago