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Firefox crashes on startup

I get an immediate crash and Crash Reporter pop-up even after refreshing Firefox, and it also occurs in Safe Mode. The most recent report is - Crash ID: bp-2df0c291-1b30… (read more)

I get an immediate crash and Crash Reporter pop-up even after refreshing Firefox, and it also occurs in Safe Mode. The most recent report is - Crash ID: bp-2df0c291-1b30-484f-b1a6-d19e42170131 The first reported crash occurred yesterday - Crash ID: bp-5325552c-709e-4a36-8ead-beb642170130 Can you recommend a next step?

Asked by PM_Paul 4 years ago

Answered by philipp 4 years ago

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Synchronize folders in bookmarkbar

Look at the image included... There you can see that I'm using folders in my bookmarkbar and that I'm also using the "sync"-option for synchronizing this to FireFox on Ma… (read more)

Look at the image included... There you can see that I'm using folders in my bookmarkbar and that I'm also using the "sync"-option for synchronizing this to FireFox on Mac, but apparently the folders dosn't show up on my Mac, although you can see that the option for bookmarks has been set.

Asked by KrisB 4 years ago

Answered by KrisB 4 years ago

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I deliberately do NOT run current version (I'm on 51) to avoid interference with my choices. Now half of my add-ons are disabled. How to I remove this "feature"

I run v51.0.1 DELIBERATELY because you keep making changes that I canNOT undo! Today half my ad-ons that I have been using for YEARS became disabled. I don't care WHO t… (read more)

I run v51.0.1 DELIBERATELY because you keep making changes that I canNOT undo! Today half my ad-ons that I have been using for YEARS became disabled. I don't care WHO thinks they are "old" or "unsafe" - THIS is why I have stayed on v51 so I can work with what I need instead of what you THINK I need. I need the config parameters to turn OFF ANY and ALL of your "protections" that I do not need You have 15 versions of defective software now, you had 14 until you screwed with mine. A "feature" without an OFF switch is a defect and I want this defect corrected. I do NOT want to update to 65 - I lose too many features I want to keep and the add-ons I want to keep will not work in v57+ - Hence I stayed at v51. --Kindly tell me how to repair my now-defective browser and then please tell your developers, as politely as you choose, to STOP ADDING DEFECTS! A "feature" without an OFF switch is a defect.

Thank you Richard Hill

Asked by RichardHill 1 year ago

Answered by OnThePike 1 year ago

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Cannot download Firefox 57.0 to my personal computer. I'm the admionistrator.

Trying to update to FF 57.0 Update failed There were problems checking for, downloading, or installing this update. Firefox could not be uploaded because: I don't have th… (read more)

Trying to update to FF 57.0

Update failed There were problems checking for, downloading, or installing this update. Firefox could not be uploaded because: I don't have the permissions necessary to install this update. Please cfontact my system administrator.

I can update Firefox manually by visiting this site and downloading the latest version: https://www.mozilla.org/firefox/

The laptop is my computer andI am the administrator.

Asked by John Con 3 years ago

Answered by Shadow110 3 years ago

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I am trying to find out the difference between the two v51.0.1 builds of Firefox 6233 and 6234

I am trying to find out the difference between the two recent build of Firefox v51.0.1 v51.0.1.6233 and v51.0.1.6234 that were recently released... I'm curious as to why… (read more)

I am trying to find out the difference between the two recent build of Firefox v51.0.1 v51.0.1.6233 and v51.0.1.6234 that were recently released...

I'm curious as to why there was a 2nd version of FF v51.0.1 released as the Release notes don't say what was changed... https://www.mozilla.org/en-US/firefox/51.0.1/releasenotes/

Asked by Melchior (aka Joseph) 4 years ago

Answered by philipp 4 years ago

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Firefox needs a repair at each browser startup. If I don't make a repair, Firefox does not connect with any Internet site

Already tried many things but didn't solve the problem : browser re-start, uninstall/re-install, created a new profile, installed a previous version (50). Ran a complete … (read more)

Already tried many things but didn't solve the problem : browser re-start, uninstall/re-install, created a new profile, installed a previous version (50). Ran a complete scan with Trend Micro AV : no malware found. IE runs normally. I am with Vista, Firefox 51.0.1 (32 bits). No idea anymore...

Asked by asquel 4 years ago

Answered by philipp 4 years ago

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Firefox crashes

Since a security update on 1-24-17 I have been receiving a "Bad news first: This tab has crashed" error. Following troubleshooting tips I refreshed FF. Same error. I c… (read more)

Since a security update on 1-24-17 I have been receiving a "Bad news first: This tab has crashed" error. Following troubleshooting tips I refreshed FF. Same error. I created a new profile, same error. I uninstalled FF, and reinstalled FF, same error. I finally uninstalled FF and deleted the Mozilla folder to start with a clean slate. I downloaded the current FF and ended with the same error. I haven't made any changes to my system in the last several days. I even did a system restore prior to the 1-24 update. Same problem. I have a up to date ATI Radeon graphics. There are no crashes reported in the crash log.

Please help as I love FF.

Asked by mdrake 4 years ago

Answered by mdrake 4 years ago

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Flash player hangs on YouTube after 15min., XP and Win 10

Upgrading both Flash and Firefox has not resolved my problem. YouTube video plays about 15 minutes, then hangs. I click on the progress line, and it will start playing … (read more)

Upgrading both Flash and Firefox has not resolved my problem. YouTube video plays about 15 minutes, then hangs. I click on the progress line, and it will start playing again. I use XP, SP3 for desk top. I bought a notebook with Win 10, and it hangs. When I right click to open in a new window, I often get " media not supported." I installed Google Chrome, and it never hangs.

Have been using Firefox for years now, and want to keep it as my main browser.

*Email hidden by mod to prevent spam* for notification of a reply will help. Thank you

Asked by Garrysch 3 years ago

Answered by jscher2000 3 years ago

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Firefox opens to black tab and won't work unless I "refresh" and sign in.

When I open Firefox, it opens to a blank tab rather than my home page. Then nothing works. I have to go to help, troubleshooting information and refresh which takes me … (read more)

When I open Firefox, it opens to a blank tab rather than my home page. Then nothing works. I have to go to help, troubleshooting information and refresh which takes me to a page where I have to sign in. Once that's done, the program works. This problem started suddenly a few days ago.

Asked by bobguth 4 years ago

Answered by philipp 4 years ago

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How do I stop Firefox from disabling Web Of Trust?

Just recently Firefox has been disabling Web Of Trust it stated with a pop up message telling me to disable WOT, I chose not to disable WOT. But just today WOT was disabl… (read more)

Just recently Firefox has been disabling Web Of Trust it stated with a pop up message telling me to disable WOT, I chose not to disable WOT. But just today WOT was disabled. So how do I keep Firefox from disabling Web Of Trust?

Asked by Baldape 4 years ago

Answered by Baldape 4 years ago

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USAA.com wants me to enable cookies. They are enabled. 50.1.01

for the first time ussa.com is giving me gas when I try to login. I get this Welcome to USAA! To get started, please enable cookies. We take the security of our members' … (read more)

for the first time ussa.com is giving me gas when I try to login. I get this

Welcome to USAA! To get started, please enable cookies. We take the security of our members' information very seriously, so we've recently enhanced the protection on our website. Please enable cookies in your web browser to continue.

How to enable your cookies... It varies by browser, but you can usually change your cookie settings by going to the browser "Options" or "Settings" menu and finding the "Privacy" settings. Or, just search your browser's "Help" menu for "enable cookies".

MY COOKIES ARE ENABLED

Asked by trolon 4 years ago

Answered by trolon 4 years ago

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I can't browse the internet at all...unsecure connection on all sites

I'm getting the same message when I surf.." The connexion is not secure etc." I've tried with Yahoo, Google, Bing and Edge all with the same response. I don't have the s… (read more)

I'm getting the same message when I surf.." The connexion is not secure etc." I've tried with Yahoo, Google, Bing and Edge all with the same response. I don't have the same problems when I use Google or Edge as my server. I've tried deleting Firefox and then reloading but it's still the same. any ideas ? David.

Asked by kingy1943 4 years ago

Answered by philipp 4 years ago

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Brower out of date yet its the current Mozilla version 51.0.1

When using this web site " https://en.aegeanair.com/ " and a few others I get the warning your browser is out of date. I have multiple PC's and it's fine on the same we… (read more)

When using this web site " https://en.aegeanair.com/ " and a few others I get the warning your browser is out of date. I have multiple PC's and it's fine on the same web page on older Mozilla versions. How can I stop this happening on this PC? When this happens I need to use another branded browser or another PC if a different browser is not available. By the way love Mozilla.. HELP, I have tried everything I can do...

Asked by sharle 4 years ago

Answered by sharle 4 years ago

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On any firefox restart, all tabs crash individually, firefox refresh fixes issue everytime

I am running Firefox 51.0.1 (32-bit) on Windows 7 Professional SP1. I had been running previous versions of firefox with no issue. (I do not know the old version but I t… (read more)

I am running Firefox 51.0.1 (32-bit) on Windows 7 Professional SP1.

I had been running previous versions of firefox with no issue. (I do not know the old version but I think next most recent) I recently updated Firefox to Firefox 51.0.1 and now have this issue. (Started happening right immediately after upgrade)

Every time I close and reopen firefox, all tabs crash individually (with message "Bad news first: This tab has crashed"). If I refresh the pages individually they continue to give the error. If I refresh firefox from the troubleshooting information page the crashes are resolved, things work as normal! If I then close and reopen firefox I get the tab crashing again :(. If I then "refresh" firefox everything is OK again. If I open a second window or multiple tabs when things are working, the additional windows and tabs also work. Only have issue if I close and reopen firefox.

I uninstalled firefox and reinstalled and issue persists. I deleted my profile directory and issue persists.

After the uninstall / reinstall and profile removal I did not load any plugins or even reload bookmarks from old profile, and bad behavior still persisted.

Please let me know any suggestions to resolve my issue. Thanks for the help and the great work on Firefox!

Asked by tall.brian 4 years ago

Answered by philipp 4 years ago

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Starting last week, Firefox suddenly won't start, I just get the Crash Reporter window.

When: Immediately when i click the icon to open it. I never get a Firefox window at all, only the Crash Reporter. What I've tried: Uninstall Firefox; delete Mozilla folde… (read more)

When: Immediately when i click the icon to open it. I never get a Firefox window at all, only the Crash Reporter. What I've tried: Uninstall Firefox; delete Mozilla folders from all 3 subfolders of C:\Users\[my username]\AppData; reinstall Firefox I also get this same result when trying the command firefox.exe -safe-mode or the command firefox.exe -p What I'm running: Windows 7 Enterprise, SP1, 64-bit Thanks in advance for any help you can give me!

Asked by adblockfreak 4 years ago

Answered by FredMcD 4 years ago

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starting today can't use copy and paste function with keepass password manager

I use keepass password manager everyday for logging into various sites. I copy and paste my user name and password into the proper fields on the sites. Starting today eve… (read more)

I use keepass password manager everyday for logging into various sites. I copy and paste my user name and password into the proper fields on the sites. Starting today every time I try to paste the password or user name into the box Firefox immediately crashes. I have tried starting firefox in safe mode but it did not help.

Asked by jwater 4 years ago

Answered by jwater 4 years ago

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How to re-add favicon in address bar without the need to install an extra addon ?

Is it still possible (using Greasemonkey or Stylish) to have the favicon back in the address bar, I rather not install an addon for this (I had the now abandoned Favicon … (read more)

Is it still possible (using Greasemonkey or Stylish) to have the favicon back in the address bar, I rather not install an addon for this (I had the now abandoned Favicon Restorer which isn't e10's ready).

Thanks for any help.

Asked by Janaicka 4 years ago

Answered by cor-el 4 years ago

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can't update firefox from 51.0.1 to latest

On one of my two windows 7 pro computers, the upgrade process never succeeds in actually updating the product, so I'm stuck at release 51.0.1 (64bit). See attached numbe… (read more)

On one of my two windows 7 pro computers, the upgrade process never succeeds in actually updating the product, so I'm stuck at release 51.0.1 (64bit). See attached numbered screen shots for the story:

1. When I click "Help | About Firefox", it shows it's downloading the update. 2. Then it shows this "restart" button. When i click that button, it asks me if I want to let this program make changes to my computer. I say Yes. FF shuts down. It doesn't restart itself. When I manually restart it and look at the "About Firefox" popup, it's back at screen #1. So I'm stuck in this loop. 3. When I restart the computer and then start FF, I get the request to allow it to make changes. Then I get this failure message.

On my other win 7 pro computer, FF has successfully upgraded itself up to the latest release (56.0, 32bit).

So what can I do to get the stuck computer unstuck?

~ Thanks in advance ~ Ken

Asked by kenatsun 3 years ago

Answered by Shadow110 3 years ago