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  • Archived

activeinbox issues

It seems Firefox is only allowing support for activeinbox up to 6.0.34. Activeinbox are aware of issues with this and have allegedly issued version 6.0.38 into the blackh… (read more)

It seems Firefox is only allowing support for activeinbox up to 6.0.34. Activeinbox are aware of issues with this and have allegedly issued version 6.0.38 into the blackhole that is Firefox and are claiming that they're waiting for you to approve it. https://twitter.com/rivergateuk/status/809020714028269569 I've been pestering in them for weeks about this issue but they keep blaming Firefox for not authorising the update. You guys need your heads knocked together to get this sorted!!!

Asked by rivergate 3 years ago

Last reply by the-edmeister 3 years ago

  • Archived

I am trying to find a setting which will stop ads from showing up wherever I go or at least on my home page, can you help?

I can't seem to find an ad blocker that works with Firefox, I simply want to stop seeing ads, but can't seem to shut them down, particularly from Google and Taboola, but … (read more)

I can't seem to find an ad blocker that works with Firefox, I simply want to stop seeing ads, but can't seem to shut them down, particularly from Google and Taboola, but frankly I don't care who they are I don't want to see random ads. I sure would appreciate a solution.

Asked by cavallodifiero 3 years ago

Last reply by the-edmeister 3 years ago

  • Archived

Kaplan University only function with firefox but i cannot view library articles from out kaplan website. Where can I get help. Apple support will not assist

Firefox allows me to access my school website but a large part of my studies is to access the kaplan library and view research articles. I am able to search for articles… (read more)

Firefox allows me to access my school website but a large part of my studies is to access the kaplan library and view research articles. I am able to search for articles but when I click the "view PDF" button, firefox attempts to save the article to my downloads where as in the past I simply view them. Also the downloads are blank. So not only can I not voiew them but the download is useless. Please help

Asked by Averylove1 3 years ago

Last reply by John99 3 years ago

  • Archived

I can't delete more than one tile on a new tab at one time

When I open a new tab, I have it set for tiles, but if I remove one thumbnail, I cannot remove any more than that. Or if I pin a thumbnail, I cannot move around any other… (read more)

When I open a new tab, I have it set for tiles, but if I remove one thumbnail, I cannot remove any more than that. Or if I pin a thumbnail, I cannot move around any other thumbnails. Is there a way to fix this?

Asked by swordthief 3 years ago

Last reply by cor-el 3 years ago

  • Archived

Why are fonts illegible in Firefox 50.1.0?

The issue is happening on multiple computers running either Windows 10 or Windows 7. The fonts look atrocious in Firefox on virtually every web page (including https://su… (read more)

The issue is happening on multiple computers running either Windows 10 or Windows 7. The fonts look atrocious in Firefox on virtually every web page (including https://support.mozilla.org). This is not only limited to version 50.1.0 but several prior iterations over the past year to 18 months. Text looks like it has been printed by an old typewriter with fading ink. To be certain it was a Firefox issue, I checked numerous pages in both Firefox and IE 11. IE 11 renders the text beautifully while Firefox, no so much. I've included a sample in PDF format, and would like to get some recommendations on how to resolve this.

Asked by BrentRogers 3 years ago

Last reply by cor-el 3 years ago

  • Archived

Can I create my own themes and change colours, etc?

Hello. I found the https://addons.mozilla.org page. I looked at the Themes. I was wondering if I can customize the colours or add any pictures to Mozilla Firefox and make… (read more)

Hello.

I found the https://addons.mozilla.org page. I looked at the Themes. I was wondering if I can customize the colours or add any pictures to Mozilla Firefox and make my own Theme. Do I just go here?: https://addons.mozilla.org/en-US/developers/theme/submit

Thank you.

Asked by SyncroScales 3 years ago

Last reply by jscher2000 3 years ago

  • Archived

Firefox crashes

Going back maybe 60-90 days - so this would be starting with FF 47 or 48, guessing, my browser at work crashes almost daily. My browsing habits or computer hardware or s… (read more)

Going back maybe 60-90 days - so this would be starting with FF 47 or 48, guessing, my browser at work crashes almost daily. My browsing habits or computer hardware or software have not changed.

I've not used safe mode. My extensions are up to date. This is for Windows 7, and both it and the browser are automatically updated as soon as the updates are pushed to me.

bp-abbe6fec-9f2f-48c3-ae9b-2772c2161221 is the latest of lots of crashes.

Not every crash results in a submitted report. But for comparison sake, I have:

- 5 submitted crash reports in 2014 - 18 in 2015 - 34 this year

Of the reported crashes this year, 11 have been since 10/24. This was preceeded by a 15-week period with zero reported crashes.

I hope someone can troubleshoot this, because I have not knowingly changed anything of substance, other than updating Windows and FF.

Asked by 955450 3 years ago

Last reply by jscher2000 3 years ago

  • Archived

Firefox crashes

Literally ALL day today Firefox has been crashing left and right. I have tried running it in Safe Mode-still crashes. Resetting preferences-still crashes. I can't even ge… (read more)

Literally ALL day today Firefox has been crashing left and right. I have tried running it in Safe Mode-still crashes. Resetting preferences-still crashes. I can't even get this thing to stay open long enough to type this up without multiple crashes. It just started doing this today. Nothing has changed extenstion wise or anything. I run Win 8.1 and fully updated. I need this to work so please help me fix it.

Asked by TaylorWalker1228 3 years ago

Last reply by philipp 3 years ago

  • Archived

I installed a new distro, used sync to recover bookmarks: it did, but without icons. How do I get icons back in prefs menu without visiting every single site?

If I visit a website, its favicon comes back, but I do not want to visit every single website in my bookmarks. I am using Firefox 50.1.0 so the favicon reloader add-on ca… (read more)

If I visit a website, its favicon comes back, but I do not want to visit every single website in my bookmarks. I am using Firefox 50.1.0 so the favicon reloader add-on cannot be used. Am I stuck with the dull grey icons or is there a way to force reloading? Thanks for any suggestion.

Roberto

Asked by Otrebor 3 years ago

Last reply by the-edmeister 3 years ago

  • Archived

firefox crashes when I enter text into facebook

This is only happening on Facebook, but as soon as I hit a key in the text box, firefox crashes. Ive tried it without addblock, still crashes. Thats the only addon I have… (read more)

This is only happening on Facebook, but as soon as I hit a key in the text box, firefox crashes. Ive tried it without addblock, still crashes. Thats the only addon I have.

Ive had a look on google, and here and I can find nothing the same.

Asked by Krizztoff 3 years ago

Last reply by philipp 3 years ago

  • Archived

Neither Firefox nor Safari Can Schedule Taxis

I need to schedule a taxi appointment. I am multiply disabled, and don't have accessible public transportation, and can't use phones, and can't use browsers without strob… (read more)

I need to schedule a taxi appointment.

I am multiply disabled, and don't have accessible public transportation, and can't use phones, and can't use browsers without strobe-blocking fixes. All the local taxi companies, and most American taxi companies, use the same registration software on their websites. I can't get through this software in either Firefox or Safari, even after enabling pop-ups, enabling all cookies, and emptying the cache. I can't use safe mode because it isn't safe.

Any idea how to schedule taxis?

Asked by MarjaE 3 years ago

Last reply by jscher2000 3 years ago

  • Archived

Does Firefox PDF Viewer Have Some Kind of Security Sandbox?

I went searching on Google the other day for free e-books, but I stupidly forgot to turn on NoScript. I clicked on what was, in retrospect, a very questionable Google lin… (read more)

I went searching on Google the other day for free e-books, but I stupidly forgot to turn on NoScript. I clicked on what was, in retrospect, a very questionable Google link for a PDF file.

Just to be safe, I did a full-system scan and boot-time scan with Avast, as well as a full-system scan with Comodo, but nothing malicious turned up. However, I know that these anti-malware programs are not foolproof, and malware is becoming ever more able to evade them. That said, I have not found any specific evidence that would suggest my computer is infected with malware.

So my question is, does Firefox or Firefox PDF Viewer sandbox PDF files in anyway, so that a PDF opened in the Firefox browser could be contained and/or prevented from executing any malicious scripts? I tried to look this up, but I cannot quite understand many things I have read because they are written in very technical language that I am not familiar with.

Thank you very much for any help you can provide; it is greatly appreciated!

Asked by FlyerFlox 3 years ago

Last reply by jscher2000 3 years ago

  • Archived

Problem pasting into Firefox from another program

I have a password manager called Keepass2, I've used this under Windows for more than four years. Unfortunately it’s not working correctly for me in Linux Mint. I have a … (read more)

I have a password manager called Keepass2, I've used this under Windows for more than four years. Unfortunately it’s not working correctly for me in Linux Mint. I have a Linux version of the program installed.

When trying to paste a login into a website - either by dragging & dropping it, (as I can do in the Windows version every time) or copying & pasting – all the logins are in English, but in Mint, 25% of the time they get transposed into Chinese characters in the login field (sometimes the password too, I know that if the login's correct, but it fails to be authenticated).

I have Mint Cinnamon 18.1, using Firefox 50.1.0 My locale, language, region is set to EN-GB, although I’m in Thailand (but definitely not China!) It was suggested checking Firefox - the Text Encoding to ensure sure Auto-Detect was off, which it was anyway. The only languages installed in Firefox are “en-gb” and “en”, in that order

The Mint forum have made various other suggestions, including installing a different browser. I went for a Linux browser Qupzilla.

The results: Qupzilla - twenty times I dragged & dropped into the Gmail login. Worked every time. Then without closing that browser, I did the same with my existing Firefox v50.1.0. That failed on the fourth attempt with drag & drop, pasted Chinese characters again. Second try: Qupzilla twenty times OK, Firefox failed on attempt number six.

Then I when I had Chinese characters pasted into Firefox from KeePass, I dragged them from Firefox into Libre Office Writer. The result was still Chinese. The thing that made me smile is that I can even tell you font LO selected: "WenQuanYi Micro Hei" Ha ha!

Have you come across this issue before? Any ideas?

Asked by Issan 3 years ago

Last reply by the-edmeister 3 years ago

  • Archived

Firefox crashes

I'm getting a lot of crashes using Firefox 50.1.0 (latest version as of this post) on my MacBook Pro. It's been happening every since I got it about a month ago. It seems… (read more)

I'm getting a lot of crashes using Firefox 50.1.0 (latest version as of this post) on my MacBook Pro. It's been happening every since I got it about a month ago. It seems to happen after the machine has been asleep for a while. I cannot reproduce it at will by putting the machine to sleep then immediately waking it up. It's possible it would work and it's just intermittent. Anyway, it happens several times a day, even when I'm running in safe mode.

Crash report number: bp-0458f9b9-0130-492a-8c56-fafce2170121 https://crash-stats.mozilla.com/report/index/0458f9b9-0130-492a-8c56-fafce2170121

My MacBook Pro info: 15-inch, Late 2016 2.6 GHz Intel Core i7 16 GB 2133 MHz LPDDR3 Radeon Pro 450 2048 MB Intel HD Graphics 530 1536 MB

Asked by dland 3 years ago

Last reply by philipp 3 years ago

  • Archived

Each new release of FF is slower to load and unload than the last. Having to wait 10 - 15 seconds for each is just not acceptable.

With each release of FF since 27, loading and unloading time has increased. It now takes 10-15 seconds from clicking the desktop icon to being useable. FF page is display… (read more)

With each release of FF since 27, loading and unloading time has increased. It now takes 10-15 seconds from clicking the desktop icon to being useable. FF page is displayed for 90% of that time. A significant part of the start up delay is FF connecting to something (what?) before it can be used. Share Data is disabled, minimal number of addons. It takes just as long to unload, which for general browsing would be less of an issue but when shelled from another application a 15 second wait for it to unload makes it unviable. In comparison, IE 11 takes less than 5 secs to load to and unloads almost instantaneously. If this issue isn't addressed, then after five years and with a heavy heart, I'll have to go back to IE.

Asked by dasdavidas 3 years ago

Last reply by Seburo 3 years ago

  • Archived

New Mozilla down load Dec 2016 not allowing downloads from Apple and Oracle. Computer badly affected took days to repair

January 2016 Oracle requested that I up date their Java Environment. Started update but after two hours realised something was amiss so tried to cancel update. Computer… (read more)

January 2016 Oracle requested that I up date their Java Environment. Started update but after two hours realised something was amiss so tried to cancel update. Computer crashed completely, needed restart from Bios and systems restore, both of which failed the first few times I used them. Eventually got the PC to work in a fashion but then it crashed in exactly the same way when I tried to update itunes. Now working OK but am unable to update with any cofidence and I can't use my AVG scan as Mozilla will not recognise AVG extension. Help

Asked by VincentCouhig 3 years ago

Last reply by cor-el 3 years ago

  • Archived

Adobe reader does not appear in the action list to preview files

I followed the directions on this forum configure the browser to add adobe reader plugin to firefox to open PDF formats. I went to options, then applications, then porta… (read more)

I followed the directions on this forum configure the browser to add adobe reader plugin to firefox to open PDF formats. I went to options, then applications, then portable document (in the content column) and to try to find adobe reader in the action column. However adobe reader did not appear in the action column. I know adobe is on my computer but how do I get it added to the actions for this browser?

Asked by sollie 3 years ago

Last reply by FredMcD 3 years ago