Firefox Support Forum

I installed the latest version of Firefox 43.0.4 and every time i try to open it, i receive a Crash Report. Even in Safe mode, and refreshing Firefox, and uninstalling and reinstalling.

Crash ID: bp-885ef2af-a7d0-46fd-87a7-34feb2160125

Crash/Report ID: bp-40afa6a4-ab2c-4845-a7d1-990eb2160113

Hello,

The crashes that I have been experiencing of late have only started occurring since the latest update to FF, prior to that I have had no issues in spite of the heavy strain I put on the browser.

I have carried out a refresh which did not make any difference and I have also restarted in Safe Mode which also made no difference, following both steps I left the browser running and did not use it for any browsing activity barring visiting the health report and the troubleshooting guide which once read I would leave the browser alone completely to just sit in the background so it would appear that it is crashing completely of it's own accord.

Regards, Alan

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Thanks

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