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  • Archived

I use an HP DeskJet 3630 all in one series, I cannot get to scan a doc, is firefox blocking the signal?

I have a new printer, the latest HP model. It is an HP DeskJet 3630. I need to copy music for my wife, and enlarge it to A4 size as she has an eyesight problem. To do thi… (read more)

I have a new printer, the latest HP model. It is an HP DeskJet 3630. I need to copy music for my wife, and enlarge it to A4 size as she has an eyesight problem. To do this I have to scan from the printer to my laptop and then increase the size from A5 to A4 on the laptop. I can then print it out on the printer. This is the theory!!!. The scanning process does not work. Is the Firefox wall stopping the signal. If so how do i clear it.

Many thanks.

J13wbb

Asked by j13wbb 4 years ago

Last reply by philipp 4 years ago

  • Archived

Firefox 64 knocks out my sound card driver.

I am running windows 7 64 home premium and when I use Firefox 64 bit my sound quits working and sometimes it knocks my sound card driver out completely and I have to rebo… (read more)

I am running windows 7 64 home premium and when I use Firefox 64 bit my sound quits working and sometimes it knocks my sound card driver out completely and I have to reboot to get my sound back. Also FF 64 will not work with the google talk plugin.

Anyone have a solution to any of these problems?

Thanks Rodney

Asked by rrrtools 4 years ago

Last reply by the-edmeister 4 years ago

  • Archived

refreshed firefox cannot open wibsite that IE can

after refreshing Firefox tried to log on to a website that I could before and received -n error occurred during a connection to www.fusonet2.com. Peer's certificate has a… (read more)

after refreshing Firefox tried to log on to a website that I could before and received -n error occurred during a connection to www.fusonet2.com. Peer's certificate has an invalid signature. (Error code: sec_error_bad_signature)

Asked by bcasey9090 4 years ago

Last reply by jscher2000 4 years ago

  • Archived

How to remove NoScript Security Suit, menu extension doesn't work

NoScript Security Suit interferes with Web sites I visit. Sometimes doesn't let me enter a Website. I used the recommended procedure to remove add-on: Go to Menu then Go … (read more)

NoScript Security Suit interferes with Web sites I visit. Sometimes doesn't let me enter a Website. I used the recommended procedure to remove add-on: Go to Menu then Go to Extensions. And couldn't remove it. I tried going to control panel and uninstall it but it's not found there. I am captive of this add-on. Please help, don't want to uninstall Firefox and am not sure if it will work. HELP

Asked by CEIBA 4 years ago

Last reply by the-edmeister 4 years ago

  • Archived

Recently got hijacked by "search.searchfmn", the only way I was able to get my home page back was by restoring Firefox. How do I make sure it is gone.

Windows 10 has "Windows Defender" which obviously didn't catch this, does any Virus Protection catch these Browser hijacking programs? Or is there some kind of settings t… (read more)

Windows 10 has "Windows Defender" which obviously didn't catch this, does any Virus Protection catch these Browser hijacking programs? Or is there some kind of settings that won't allow home page change with out permission?

Asked by AlMiller 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

Firefox extension is missing???

Firefox is my default browser. I have tried to get the extension your way with no result F-secure safe has only limited protection without the extension telling me that b… (read more)

Firefox is my default browser. I have tried to get the extension your way with no result F-secure safe has only limited protection without the extension telling me that browser extension is not installed or turned off. How can I turn it on or otherwise get it

Asked by willesto 4 years ago

Last reply by cor-el 4 years ago

  • Archived

Firefox crashes

my firefox is crashing inexplicably and it is happening more frequently. I have no extensions and not much in the way of plug-ins to disengage. Just bought new Mac with… (read more)

my firefox is crashing inexplicably and it is happening more frequently. I have no extensions and not much in the way of plug-ins to disengage. Just bought new Mac with el Capitan. Here are some of the most recent reports:

bp-dee951a0-229d-4924-8195-5c3752151222 12/22/15 1:37 PM bp-0e8942f7-18a2-48ab-a964-2b8c42151222 12/22/15 12:00 PM bp-e6c5f442-a501-4580-bdd0-b1dc62151222 12/22/15 11:52 AM bp-dc49bf6b-a0c5-43c3-a945-017282151126 11/26/15 8:42 AM E2BB69D5-6922-43C6-B190-6296FA6E2C8E 9/27/15 12:08 PM bp-6e9e86e0-c463-4ea4-a8ba-0ef162150917 9/17/15 6:26 AM

Asked by davidgscherere 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

Reinstalled Firefox, still don't have a Sync button or a Sync panel under Options. Help?

Mozilla instructions say to use the Sync Button or Sync panel to access and sign in, but i don't have either on this computer. There's no problem on the other computer I… (read more)

Mozilla instructions say to use the Sync Button or Sync panel to access and sign in, but i don't have either on this computer. There's no problem on the other computer I'm trying to Sync with. I am signed in to Firefox on both computers.

Asked by salliemae123 4 years ago

Last reply by the-edmeister 4 years ago

  • Archived

Live Bookmarks RSS Feed Icon added to Toolbar not working

Under "Live Bookmarks" Help topics, I am trying to use "Tips & Tricks" to add an RSS feed icon to my Toolbar that works. I am using FF 43. 0.2. I can get the icon to… (read more)

Under "Live Bookmarks" Help topics, I am trying to use "Tips & Tricks" to add an RSS feed icon to my Toolbar that works. I am using FF 43. 0.2.

I can get the icon to appear, but it does not "light up" to signal me that a Feed is available. I even went to the USA Today site that has feeds listed as available, including RSS.

Asked by Al_Chance 4 years ago

Last reply by cor-el 4 years ago

  • Archived

can i get my bookmarks after a computer failure ?

My old hard drive broke , and i had to install a new OS , knowing that i do have a Mozilla account , is there any way to retrieve my browsing history and bookmarks ? … (read more)

My old hard drive broke , and i had to install a new OS , knowing that i do have a Mozilla account , is there any way to retrieve my browsing history and bookmarks ?

Asked by hadihachem 4 years ago

Last reply by cor-el 4 years ago

  • Archived

Scrollbar down arrow does not work; up arrow is fine; both are on the bottom but down never works.

The scrollbar is visible and works if I click and drag it (the blue part) or if I click on the scrollbar (the white part), the blue part jumps just fine. The scrollbar ar… (read more)

The scrollbar is visible and works if I click and drag it (the blue part) or if I click on the scrollbar (the white part), the blue part jumps just fine. The scrollbar arrows are both on the bottom; the up arrow works, the down arrow does not. Both arrows are on the bottom, but I have the same problem whether they are together on the bottom or the up is on top and the down is at the bottom, the down does not work. OS 10.6.8, MacBook Pro, FF 43.0.2. This down arrow works in MS Word, Grab, and Preview.

Asked by sassiebrat 4 years ago

Last reply by cor-el 4 years ago

  • Archived

Crashing Randomly without crash reports or reason

Firefox 43.0.2 keeps crashing randomly without warning sign or apparent reason and does not create a crash report. I've tried a clean version of firefox with the same ver… (read more)

Firefox 43.0.2 keeps crashing randomly without warning sign or apparent reason and does not create a crash report. I've tried a clean version of firefox with the same version that doesn't have plugins or anything like that but the same issue occurs either way. I'm on windows 10 if that helps

Asked by AviusIcarus 4 years ago

Last reply by cor-el 4 years ago

  • Archived

Intel 82852 graphic driver Firefox says update to 6.1400.1000.5218 but Intel says this driver doesn't support the chipset WINXP

Firefox keeps crashing for the last two updates (now 43.02) but was stable previously. Tells me to update my graphics driver from 6.14.10.4497 to I think 6.14.10.5218. Gr… (read more)

Firefox keeps crashing for the last two updates (now 43.02) but was stable previously. Tells me to update my graphics driver from 6.14.10.4497 to I think 6.14.10.5218. Graphics chipset is Intel 82852.82855 GM/GME Graphics Controller running under WIN XP Pro SP3. When I check this driver Intel says it supports a different chipset what is going on? I've followed all the advice regarding add ons and updates to no effect. Every time I go into Yahoo mail Firefox crashes within seconds. It used to be absolutely stable.

Asked by scmitche 4 years ago

Last reply by James 4 years ago

  • Archived

Dashlane operates correctly when working with firefox standard browsing window BUT When Kaspersky Safe Money automatically kicks in and opens a protected window

Dashlane operates correctly when working with firefox standard browsing window BUT When Kaspersky Safe Money automatically kicks in and opens a protected window I lose al… (read more)

Dashlane operates correctly when working with firefox standard browsing window BUT When Kaspersky Safe Money automatically kicks in and opens a protected window I lose all sight and use of Dashlane

I need a way to apply Dahlane extension to Firefox that is active in the protected window mode which is activated automatically by Kaspersky when I try to enter preset sites-namely financial types like banking etc.

Both of these programmes are important to me and I would really like them to work together.

Any advice would be appreciated

Asked by MGBman 4 years ago

Last reply by the-edmeister 4 years ago

  • Archived

I had to stop using firefox - Adobe Flash keeps crashing..now what?

For a long time, the flash player worked fine. Then, recently, it began to crash every time I tried to play something. I tried all the suggestions for repairing (uninst… (read more)

For a long time, the flash player worked fine. Then, recently, it began to crash every time I tried to play something. I tried all the suggestions for repairing (uninstalling and reinstalling, etc) but it continues to crash. Finally, I went back to Internet Explorer to watch online video, and the flash player works fine on IE. I prefer Firefox as my browser, but unless this problem can be resolved, I'm stuck with IE. Thank you! jrJW76

Asked by jrJW76 4 years ago

Last reply by the-edmeister 4 years ago

  • Archived

My open applications (email and Facebook) no longer log off automatically when I close Firefox. Help

I want email and FB to log off automatically when I close Firefox. They used to and I have my settings set for them to, but they don't. Can anyone offer suggestions? … (read more)

I want email and FB to log off automatically when I close Firefox. They used to and I have my settings set for them to, but they don't. Can anyone offer suggestions?

Asked by SusieQQQ 4 years ago

Last reply by cor-el 4 years ago

  • Archived

"Untrusted Site" pop ups won't let me into some sites

Mozilla. I have a Windows 7 desk top 64 bit computer. Since installing both as 32 bit and 64 bit Firefox these past two days, It has become impossible to access some si… (read more)

Mozilla. I have a Windows 7 desk top 64 bit computer. Since installing both as 32 bit and 64 bit Firefox these past two days, It has become impossible to access some sites including my blog on blogger (www.limesstones.blogspot.com) and the Familysearch.org website. I am sharing here just one image.

I did the following that did not change anything:

"KB Solution ID: KB3126 |Document ID: 14085|Last Revised: December 11, 2015":  " http://support.eset.com/kb3126/?viewlocale=en_US ".

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

I do have ESETNOD32 antivirus on my computer. I have no idea what other websites that I can't access as I've been 'stuck' just trying to get these two to open up for 3 days now. I recently changed from a Windows XP computer where I had no problems at all like this using Firefox.

So, if anyone has any idea what else I can do, please let me know. Thank you. Screen prints are below. I added the certificate for Familysearch.org and how it looks like screen with the big white background and is not operational as a website.

Asked by LindaEllis 4 years ago

Last reply by cor-el 4 years ago