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  • Archived

I disable some of my add-ons and restart firefox and then they re-enable themselves. How can I permanently disable them?

The add-ons "Safe Money," "Virtual Keyboard," which are both by kaspersky will not stay disabled in firefox. I go to my add-ons to disable them and then restart firefox t… (read more)

The add-ons "Safe Money," "Virtual Keyboard," which are both by kaspersky will not stay disabled in firefox. I go to my add-ons to disable them and then restart firefox to have the disable take effect only to find out that they re-enabled themselves. Is there anything I can do to fix this?

Asked by SlashieDuffy 4 years ago

Last reply by sdsoft 4 years ago

  • Archived

home button has changed

Just today the 'Home' button has changed. It is now a tiny little house icon tucked away at side of screen and difficult to click easily, whereas before it was a larger b… (read more)

Just today the 'Home' button has changed. It is now a tiny little house icon tucked away at side of screen and difficult to click easily, whereas before it was a larger button with HOME written on it.

How do I get this back as the buttons are too close together and too small now.

Ta much

Asked by Smithco 4 years ago

Last reply by cor-el 4 years ago

  • Archived

Firefox has stopped opening PayPal. It says that I need a new certificate. What is a certificate, and how do I get a new one?

I downloaded the latest version and now I can't open Amazon and PayPal because I need a new certificate. My computer must be okay, because IE will open both web sites. … (read more)

I downloaded the latest version and now I can't open Amazon and PayPal because I need a new certificate. My computer must be okay, because IE will open both web sites.

What is a certificate and how do I get a new one and install it?

Asked by photopeople01 4 years ago

Last reply by philipp 4 years ago

  • Archived

Firefox crashes

firefox keeps crashing complete system freeze with high load in plugin-container https://crash-stats.mozilla.com/report/index/bp-47e742a0-5a44-476a-8c08-c61712150811 … (read more)

firefox keeps crashing

complete system freeze with high load in plugin-container

https://crash-stats.mozilla.com/report/index/bp-47e742a0-5a44-476a-8c08-c61712150811

Asked by frnk1168 4 years ago

Last reply by cor-el 4 years ago

  • Archived

restore a previous firefox version new cost too many plugin i need

our area has the worst high definition antena reception so i have to download from primewire everything worked mon then i tried to wed and 4 of my plug in are blocked i … (read more)

our area has the worst high definition antena reception so i have to download from primewire everything worked mon then i tried to wed and 4 of my plug in are blocked i would like to get previous version back and lock that version in

Asked by poncevasquez 4 years ago

Last reply by jscher2000 4 years ago

  • Archived

Unable To View Images And Flash Content

I just updated Firefox to version 43.0..., I went to Wikipedia and guess what?! None of the images on their webpages a able to be seen using the Firefox browser! Now THAT… (read more)

I just updated Firefox to version 43.0..., I went to Wikipedia and guess what?! None of the images on their webpages a able to be seen using the Firefox browser! Now THAT is a real bummer! I never encountered a problem like this before and I've used Firefox for over 10 years. Hmmmmmm, now what do you think could be the problem? Included screenshot of Firefox view AND Chrome view of same webpage

Also, ongoing issues with playing Flash content on Firefox browser. Here's a link to a blog that has Lennon's #9 Dream embedded as Flash content on the web page. Can't view or watch the video using Firefox. Internet explorer works fine. LINK IS; http://cyclopswarrior.blogspot.com/2013/02/9-dream.html I've included screen shot too....,

Any help is really appreciated as I use Firefox as my primary browser and I refer to Wikipedia a whole lot!

Asked by SkyLab1776 4 years ago

Last reply by cor-el 4 years ago

  • Archived

Firefox freezes on certain web sites but not others, so what parts of these sites conflict with Firefox?

I recently returned to Firefox after upgrading to Windows 10 and for the most part I am happy. I am a news junkie and I read news sites from both sides of the political … (read more)

I recently returned to Firefox after upgrading to Windows 10 and for the most part I am happy. I am a news junkie and I read news sites from both sides of the political spectrum, but some of the sites seem to lock Firefox up. One in particular where it happens most often is www.hotair.com... it has a lot of moving parts so I figure that it has to be part of the problem, but on other sites with just as many ads Firefox works just fine. I have tried it with Adblock enabled and disabled. Facebook, Twitter, the My Yahoo home page, etc. all run fairly smoothly... just an occasional hesitation when I move too fast. But on Hot Air and other sites I have to use the Task Manager to get out. When I do that often it shows Firefox struggling and using 800-1000 MB of memory, which I know is way more than its supposed to use. Often I am reading a news piece on Facebook and link to a page that freezes everything, so using task manager means I lose my place on Facebook. I have gone though all the troubleshooting ideas I could find on your site... I changed the proxy server, spyware and virus settings, everything. I'm running Malwarebytes and Superantispyware on Windows 10 64 bit. I was wondering if you could look at any archive page on Hot Air and see if it does the same thing to you, and if so, can you determine exactly what is causing it? Is there an add-on I'm using thats doing this? Or is it something in an ad on the Hot Air page? If you'd like me to send you a list of the add-ons I'm using I'll be glad to. I'm just trying to use the process of elimination to find the problem and fix it.

Asked by pfw51 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

HELP no new password message ever arrives

For some months, I've tried to sign into my firefox account. It tells me you send new password email, but non ever arrives. Tonight when I started trying to figure out w… (read more)

For some months, I've tried to sign into my firefox account. It tells me you send new password email, but non ever arrives. Tonight when I started trying to figure out why we are having such troubles, I got your "please donate" messages, and decided we could do that. At this point, I'm not so sure I'm glad I did sigh. Still not able to sign in, still no new password email, and when i clicked "refresh my firefox", it deleted all my add-ons. Hubby finally gave up an hour ago and went to bed. His Windows 8 laptop was working so slow he was discouraged.

We've used firefox for about 15 years, and have been very happy -- except when new updates come out and we have no clue what happened nor what to do.

Asked by silverladyaz 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

How do i disable addon signing checks and red warning pages?

None of my addons will load, cuz ther not signed :( I need to disable your security checks asap, or, ill be forced to use a better browser. Can anyone explain how to rem… (read more)

None of my addons will load, cuz ther not signed :( I need to disable your security checks asap, or, ill be forced to use a better browser. Can anyone explain how to remove this useless stuff, its redic that you develop unwanted features and let badly needed stuff sit by the wayside, as if its been forgotton.

Asked by ibanez0r 4 years ago

Last reply by philipp 4 years ago

  • Archived

Virtual Account Numbers comes from Citi Bank for creating Virtual Account numbers with date and the amount I want to pay that way no else can use or the one I a

Disable add owns that are ligament but disable by Mozilla FireFox: Such as Virtual Account Numbers comes from Citi Bank Card for creating Virtual Account numbers with dat… (read more)

Disable add owns that are ligament but disable by Mozilla FireFox: Such as Virtual Account Numbers comes from Citi Bank Card for creating Virtual Account numbers with date and the amount I want to pay that way no else can use my real credit card number or the one I am using to place the online order with and cannot with draw any more than I specify and only one time use for my protection without using my real Citi Bank account card number.

Another is SetPoint that runs the settings for my Logitech wireless mouse and Key board and have been using for about 20 yeare before Mozilla FireFox existed.

Mozilla FireFox says both cannot be verified and been disable. Why is that for both are necessary and ligament.

Asked by EJ_Clark 4 years ago

Last reply by the-edmeister 4 years ago

  • Archived

Java Deployment Toolkit (click-to-play) has been blocked for your protection.

Hello, I just updated to the latest FF version 43.0 and now I am receiving this error "Java Deployment Toolkit (click-to-play) has been blocked for your protection." I ha… (read more)

Hello, I just updated to the latest FF version 43.0 and now I am receiving this error "Java Deployment Toolkit (click-to-play) has been blocked for your protection." I have a site that I regularly use that is now not partially functional, and I assume to this this add-on disabled. When I go to settings and add-ons, I do not get the option of setting it to allow. It is permanent set to disabled. Is there a way to active it for this one site I use?

Thanks JR

Asked by DCBUS 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

How long does it take for the new sync to work? I had to reinstall Firefox. Signed into my sync account. None of my bookmarks and passwords are showing up yet

Deleted Firefox (v. 43) on my Windows 8 desktop. Reinstalled it. Signed into my sync account (the new version that I've had for at least a year). Keep clicking on sync… (read more)

Deleted Firefox (v. 43) on my Windows 8 desktop. Reinstalled it. Signed into my sync account (the new version that I've had for at least a year). Keep clicking on sync, but nothing downloads.

Asked by cardinal101 4 years ago

Last reply by Seburo 4 years ago

  • Archived

The most recent firefox version is no longer compatible with basic extensions, and my touchpad no longer functions. How do I fix this?

Add-on Manager shows five extensions are disabled now that I've upgraded to v. 43. One of them is LogitechSet Point. The message is that this extension couldn't be ver… (read more)

Add-on Manager shows five extensions are disabled now that I've upgraded to v. 43.

One of them is LogitechSet Point. The message is that this extension couldn't be verified and has been disabled.

The other extensions that have been disabled include PrivDog and HP Web smart printing.

Most annoying, particularly because I can no longer use my touchpad.

Asked by elyodmk 4 years ago

Last reply by Wesley Branton 4 years ago

  • Archived

Why can't I install the BT Toolbar? I have no problems with it.

I find it makes it easier for as I don't have to enter in email, facebook, etc. but these are all on the toolbar. The main problem apart from this that I have with Firefo… (read more)

I find it makes it easier for as I don't have to enter in email, facebook, etc. but these are all on the toolbar. The main problem apart from this that I have with Firefox is that it's very slow to open.

Asked by MichaelPeel 4 years ago

Last reply by the-edmeister 4 years ago

  • Archived

How do I stop the Windows 10 free upgrade overlay every time that I open firefox?

I am running Windows 7 and I will not be upgrading to Windows 10. This overlay is very annoying and appears every single time that I start Firefox. I am on the latest … (read more)

I am running Windows 7 and I will not be upgrading to Windows 10. This overlay is very annoying and appears every single time that I start Firefox. I am on the latest Firefox version...43.

Asked by mpmilliard 4 years ago

Last reply by philipp 4 years ago

  • Archived

Why do I have to press CNTL for a link

When there is a link in an email, if I just click on it, it takes me to a blank page and nothing loads for the page. Now I have to hold down the "CNTL" and then do the c… (read more)

When there is a link in an email, if I just click on it, it takes me to a blank page and nothing loads for the page. Now I have to hold down the "CNTL" and then do the click and it loads the page. I've tried to change some of the options but still does it.d I have a anti-virus program and also have scanned for adware and nothing shows up.

Thanks in advance for your help.

Asked by wcgruber 4 years ago

Last reply by TalkingFirefox 4 years ago