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Can't print, can't log in and not receiving emails from you

I started off being unable to print anything. Firefox says it can't find my printer (I paraphase). When I try to find any settings to check, I can't find them. The option… (read more)

I started off being unable to print anything. Firefox says it can't find my printer (I paraphase). When I try to find any settings to check, I can't find them. The options that others have listed to resolve these things are options I can't find.

So, then I tried to log on th the Firefox site but can't, as I can't remember my password. hit the lost password option, key in my email address, it says email has been sent. Nothing received although other emails are arriving in my inbox. Check spam, waste bin and so on, but still no email to reset my password.

Wait an hour then go through the same process again. Still received no email after checking trash and spam as well as inbox. Don't have a separate folder for Firefox or Mozilla either.

Have had to create a second account to be able to post this message. I don't know where to turn or what to do next. Does anyone have an idea of what's going on please?

Asked by Sejourneur 4 years ago

Answered by guigs 4 years ago

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Is it possible to have the bookmark window located to the right?

Is it possible to have the bookmark window located to the right of the screen instead of left? if so: How or where to configure? I have not been able to find. I have seen… (read more)

Is it possible to have the bookmark window located to the right of the screen instead of left? if so: How or where to configure? I have not been able to find.

I have seen som questions where it seems that it accidently is located to the right - but no configuration option is mentioned.

Asked by eriklil 4 years ago

Answered by cor-el 4 years ago

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Can't change my new tab page-it appears as "Fast Start" and i can't change it fro about:config page

When I enter about:config page and try to change the new tab settings to about:blank it changes them but when I open a new tab it opens this "Fast Start" and it shows win… (read more)

When I enter about:config page and try to change the new tab settings to about:blank it changes them but when I open a new tab it opens this "Fast Start" and it shows windows with some sites I visit, but there is no option in which i choose if it's this or a blank page. I had this option, I don't what changed.

Asked by veronica_slv 4 years ago

Answered by FredMcD 4 years ago

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Classic theme restorer is supposed to work for versions up to mine but it is disabled.

Classic theme restorer is supposed to work for versions up to mine but it is disabled all of a sudden. I am not updating this version because I want the version , look an… (read more)

Classic theme restorer is supposed to work for versions up to mine but it is disabled all of a sudden. I am not updating this version because I want the version , look and feel as it was. So according to the add on it should still be working on version 41 that I am using. However at some point last week it suddenly popped up as disabled and says it will not work with this version although the add on says it should. I am not looking for comments about how I should up date to the latest and greatest crap that Mozilla is putting out, I know all that and do not need the reminders. As far as that goes I do not know why I use a product from such an intolerant bunch of whiners any way.

Asked by don544 1 year ago

Last reply by don544 1 year ago

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firefox sent me an email to my yahoo address and it showed up but yahoo is blocking the content so I can't verify to finish setting up my account

finishing setting up my new account and i have to verify by email but yahoo won't show me the content of the email you sent me so i can't do whatever the email says to do… (read more)

finishing setting up my new account and i have to verify by email but yahoo won't show me the content of the email you sent me so i can't do whatever the email says to do

Asked by sandib 4 years ago

Answered by Scribe 4 years ago

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No sounds whatsoever

I just installed Firefox on windows 10, but i can't get it to play any sounds. It isn't muted in any way, I have reinstaled flash snd have the latest version, I even clea… (read more)

I just installed Firefox on windows 10, but i can't get it to play any sounds. It isn't muted in any way, I have reinstaled flash snd have the latest version, I even cleared the cookies and cache, but to no avail. What can I do?

Asked by franciscosta 4 years ago

Answered by FredMcD 4 years ago

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Updating the Adobe Flash plugin always results in a connection error

Firefox cites the Adobe Flash plugin as being out of date (which has happened numerous times previously); the current version of the plugin is downloaded (as done success… (read more)

Firefox cites the Adobe Flash plugin as being out of date (which has happened numerous times previously); the current version of the plugin is downloaded (as done successfully numerous times previously); this time a connection error happens. Repeating the process a few times over a few days gives the same results.

In more detail, the smaller pre-download EXE which is first downloaded from the Adobe website is able to be downloaded, but when that is run it says something like "Download will start shortly", with the download of the app itself never occurring, and a connection error message being eventually displayed.

Although it appears to be an issue with Adobe, I assume that some other Firefox users would have also experienced this problem, and would know a solution.

Asked by chsdkj 4 years ago

Answered by the-edmeister 4 years ago

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After installing Windows10 can't delete inbox messages and was told to change my browser.

I am unable to delete emails often. Sometimes if I mark one or two to delete it will work. When I mark several and click delete nothing happens. Also, when I delete an… (read more)

I am unable to delete emails often. Sometimes if I mark one or two to delete it will work. When I mark several and click delete nothing happens. Also, when I delete an item while it is open and then go back to my inbox it is not deleted. I asked Yahoo support and the suggestion that came up was to change my browser, which I don't want to do. Can you help?! Thanks.

Asked by patriciamancuso 4 years ago

Answered by guigs 4 years ago

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Need to reset Firefox as recommended for the removal of the utop.it virus

Runnung Outlook 2003 on Windows 10 and finding a script error message from http://savy.utop.it/tb/host.jp. Need to remove the ww.utop.it from computer with no success so… (read more)

Runnung Outlook 2003 on Windows 10 and finding a script error message from http://savy.utop.it/tb/host.jp. Need to remove the ww.utop.it from computer with no success so far

Asked by lcwhito 4 years ago

Answered by FredMcD 4 years ago

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YouTube playlist: Error only in Firefox. "Feature not available"

When I want to add videos on my playlists in my YouTube-account, I get just these last days the message: "Details: The feature you requested is currently unavailable. Pl… (read more)

When I want to add videos on my playlists in my YouTube-account, I get just these last days the message: "Details: The feature you requested is currently unavailable. Please try again later."

With Chrome it works perfect. So it is a Firefox issue.

Anyone smart enough to give the solution?

I use Windows 10, Avast Online Security (tried with and without proxyserver, proxy in Firefox set to "system"), Adblock Plus, Flash Video Downloader. These are the only add ons I use.

Asked by WillemX 4 years ago

Last reply by philipp 4 years ago

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I installed windows 7 from XP and needed to reinstall Firefox. However, I lost all the favorites list. Is there a way I can reclaim the previous 'favorites ' l

Installed Windows 7 professional customized as required form XP. All Favorites were lost in Firefox and had to reinstall Firefox. Explorers maintained the Favorite list … (read more)

Installed Windows 7 professional customized as required form XP. All Favorites were lost in Firefox and had to reinstall Firefox. Explorers maintained the Favorite list I had on explorer - entirely different than Firefox. Checked programs, created separately by 7 to include the XP file. The Favorites listing is not relevant to the list lost on the Firefox reinstall. Question: Is there any way I can recoup the original Favorites listing lost upon the 7 install, or is it 'gone with the wind'?

Asked by Firefart 4 years ago

Answered by jscher2000 4 years ago

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After signing in to my banks web site the account page appears but then 10 to 15 seconds later the screen goes white and then reloads the page. Why?

I have reset the firefox browser, cleared all caches and cookies, and deleted and reestablished my on line bank account. No matter what I do the account page always seems… (read more)

I have reset the firefox browser, cleared all caches and cookies, and deleted and reestablished my on line bank account. No matter what I do the account page always seems to refresh itself at least twice before I can proceed. I have tried using other browsers and they all work fine with no hint of this problem. Any ideas please?

Asked by garymunger 4 years ago

Answered by FredMcD 4 years ago

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New bookmark folder name is being assign to last bookmark in the list instead.

I open bookmarks sidebar menu (ctrl+B), create new folder through context menu, assign name to this folder but the name is being assign to last bookmark in the list inste… (read more)

I open bookmarks sidebar menu (ctrl+B), create new folder through context menu, assign name to this folder but the name is being assign to last bookmark in the list instead. So I have to rename folder manually. Tried safe mode — still have this problem.

Asked by BababooeyOfficial 4 years ago

Answered by cor-el 4 years ago

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To get better Font I opened Firefox while hitting Shift KEY was that OK?

When i installed Norton it changed the font for the worst. Norton could not help so I tried the above solution and it seemed to help. I just want to make sure by doing th… (read more)

When i installed Norton it changed the font for the worst. Norton could not help so I tried the above solution and it seemed to help. I just want to make sure by doing this I did not open my computer up to virus. I am a little paranoid regarding this issue

Asked by jorgejorge 4 years ago

Answered by Scribe 4 years ago

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Firefox crashes

I am using the firefox app version 41.0, and al it does is crashing shortly after startup. I tried scanning for virusses or malware, but it seems a bug in firefox 41. On … (read more)

I am using the firefox app version 41.0, and al it does is crashing shortly after startup. I tried scanning for virusses or malware, but it seems a bug in firefox 41. On my android phone I don't have any crashes of firefox, who can give a solution, Norbert

Asked by Norbert991 4 years ago

Last reply by philipp 4 years ago

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Addon Compatibility?

Just a thought. I had a Complete Theme that I really liked called Silvermel. With the latest updates it is no longer compatible with Firefox. I went to Complete Themes in… (read more)

Just a thought. I had a Complete Theme that I really liked called Silvermel. With the latest updates it is no longer compatible with Firefox. I went to Complete Themes in Firefox Addons to see if I could find something else I liked and found that 95% of them are not compatible. It isn't as bad with my other addons as with Complete Themes but I still loose the use of 1 or 2 addons when Firefox is updated.

Firefox is always talking about how customizable they are and then their advances render it less so. Improving things to the point where you are dis-improving them it is counterproductive. Would you ask the Firefox developers not the change the things that addons need to be usable? If they can't do that then they shouldn't update it. Thank you!

Asked by br.louis 4 years ago

Answered by Mark Schmidt 4 years ago

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Where can I send a report of what I believe to be an error in a support article?

I was reading an article on the mozilla support site and I believe there is an error in the article. The title of the article is: Awesome bar-search your firefox bookmark… (read more)

I was reading an article on the mozilla support site and I believe there is an error in the article. The title of the article is: Awesome bar-search your firefox bookmarks history tabs from the address bar." How do I report a suspected error in this article?

Asked by ffnewbie 4 years ago

Answered by philipp 4 years ago