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FF 38.0.1 will not Exit or New Private Window

UPDATE: Saturday 16 May 2015 Same problems as below now exist on THREE machines -- one Windows 7 64bit desktop, and two laptops Windows 7 64bit, all Win 7 SP1, updated w… (read more)

UPDATE: Saturday 16 May 2015

Same problems as below now exist on THREE machines -- one Windows 7 64bit desktop, and two laptops Windows 7 64bit, all Win 7 SP1, updated with latest MS Updates.

Updated to Firefox 38.0.1 Windows 7 64bit...previous version of FF was working fine and was meticulously crafted by experienced tech user.

Now, we have two major troubles immediately happened with update to 38.0.1:

1. Will NOT close Firefox (have to use Task manager). Nothing we do within FF closes it

2. Firefox will NOT open New Private Window, only after we located a New Private Window toolbar icon will item #2 work.

Again, this is the fifth straight time after Updating FF that it suddenly creates new and not-seen-before problems.

This is NOT due to Add-Ons, it's not due to Plug-In's... it's due to a sudden new problem(s) introduced by the Updated FF 38.0.1, now on three different machines.

Starting FF in Safe Mode is tacitly useless and time-consuming, and proves nothing, allows nothing to be checked or changed, the problems remain.

When having to use Task Manager to close FF 38.0.1, restarting FF again calls in the Crashed Session Manager and we have to recover from what FF insists is a crashed session.

Why oh why are these new problems suddenly introduced each time we users update ?

Now what's been changed or altered, all without our knowledge, and not mention in ANY of the new FF notes, etc.

EVERY time we update, it's essentially introducing inferior performance and problems in an otherwise finely tuned previously working FF.

Saturday 16 May 2015: Have received no replies, no assistance or ideas from Mozilla troubleshooting or programming staff. There must be many Windows 7 64bit users seeing the same problem(s) ??

Joe

Asked by josephrot 5 years ago

Last reply by josephrot 5 years ago

  • Archived

New tab page search through input field

The default Chrome new-tab page ( http://i.imgur.com/RTvdGze.png ) has a search field, that when typed into, enters text directly into the url bar, allowing you to type m… (read more)

The default Chrome new-tab page ( http://i.imgur.com/RTvdGze.png ) has a search field, that when typed into, enters text directly into the url bar, allowing you to type mozilla.org ect and having it take you direct to the web page instead of just searching it. Firefox, however, doesn't do this and just searches any querys directly through the search engine.

Is it possible for to make a firefox new-tab page that works like the chrome one? Preferably, I want my new-tab page to only send data to the url bar when I've pressed the enter key, but it doesn't really matter.

Asked by exenses 5 years ago

Last reply by exenses 5 years ago

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Flash player (17.0.0.188) keeps crashing all the time

Flash player keeps crashing in pages like Facebook and YouTube. I already reinstall the firefox, flash, all the plugins, disable hardware acceleration and none of these w… (read more)

Flash player keeps crashing in pages like Facebook and YouTube. I already reinstall the firefox, flash, all the plugins, disable hardware acceleration and none of these works.

I made a complete clean in my pc for any virus or others programs that may cause that, but it still crash all the time.

FireFox usualy use alot of memory too, making all my pc slow. Here is my crash reports:


e39b7ce5-b33a-41c9-a4a7-f4b4494a96d3 17/05/2015 13:42 bp-639ae7ed-87cd-4cda-ae8c-17d682150517 17/05/2015 13:36 be27cf94-f5a8-43fd-8181-e1fbe24c2fac 16/05/2015 21:03 c757d89a-406d-4a96-b2b2-d9731e55597c 15/05/2015 18:51 b9626440-9ac2-4535-be64-bebe475e0428 15/05/2015 01:33

Asked by Luciano_Ger 5 years ago

Last reply by guigs 5 years ago

  • Archived

I'm trying to customize a website. If I use Explorer I can do it but in Firefox I get a "please wait" button that never goes away.

I can't edit the site using Firefox. I'm a Firefox lifer and can't stand Explorer. I'll have to start using Explorer if I can't figure out how to update my site using Fir… (read more)

I can't edit the site using Firefox. I'm a Firefox lifer and can't stand Explorer. I'll have to start using Explorer if I can't figure out how to update my site using Firefox.I'm using the web.com website builder tool and when I click on text to edit it using Firefox a button pops up that says to please wait and then get stock and never allows me to do anything else until I go to a new page. Any help would be appreciated

Asked by pALMTREE 5 years ago

Last reply by guigs 5 years ago

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Firefox keeps crashing on my pc I can only use it in safe mode

I had problems with that Binkiland browser intrusion, I thought I was by passing this browser by opening a new tab. I deleted the Binkiland browser from my programs and h… (read more)

I had problems with that Binkiland browser intrusion, I thought I was by passing this browser by opening a new tab. I deleted the Binkiland browser from my programs and hardrive but it was still infecting my Firefox, I can no longer use my pc unless I start it in safe mode.

Asked by Andytmc 5 years ago

Last reply by FredMcD 5 years ago

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I use a session manager, it was working fine. But now i have a problem - in a series of events my sessions became unavailible. Each time I have an error.

It's a long story, but to put it simply - I can't recover my sessions. Each time I do it a have an error - with each session, either backuped or saved. I know it's not to… (read more)

It's a long story, but to put it simply - I can't recover my sessions. Each time I do it a have an error - with each session, either backuped or saved.

I know it's not totally your profile, but if you can help me with this one - please do. I had encountered those earlier, but each time i had older backups that worked. Now I don't - and I have no other means to save my data. Please help me.

Each time I get this error log: (first line is translated from russian, but I guess it is pretty clear)

-Data on the session / window damaged:
JSON.parse: expected ',' or '}' after property value in object at line 1 column 11923 of the JSON data(SyntaxError)

this.Utils.JSON_decode@chrome://sessionmanager/content/modules/utils.jsm:713:16
Private.modifySessionData@chrome://sessionmanager/content/modules/session_data_processing.jsm:295:12
Private.restoreSession@chrome://sessionmanager/content/modules/session_data_processing.jsm:136:12
this.SessionDataProcessing.restoreSession@chrome://sessionmanager/content/modules/session_data_processing.jsm:36:10
Private.restoreSession/aWindow.__SM_restore/<@chrome://sessionmanager/content/modules/session_data_processing.jsm:128:6
this.Utils.runAsync/runnable.run@chrome://sessionmanager/content/modules/utils.jsm:665:5

Asked by Kagestorn 5 years ago

Last reply by guigs 5 years ago

  • Solved
  • Archived

removed dregol via controls, programs & regedit; dregol still 1 click search

running Win7; firefox 38.0.1. have used 2 programs to remove dregol:Control Panel & Advanced Uninstaller Pro. Used regedit to remove all references to dregol. It does… (read more)

running Win7; firefox 38.0.1. have used 2 programs to remove dregol:Control Panel & Advanced Uninstaller Pro. Used regedit to remove all references to dregol. It does not appear in Chrome. Removed it as default search. However, it's still there as a 1 click search engine and occasionally used as the search engine.

Asked by jalea148 5 years ago

Answered by guigs 5 years ago

  • Solved
  • Archived

Firefox recently started freezing every time I (a) try to open options (b) try to download a file (c) try to export bookmarks (d) try to move a bookmark around

Firefox within the last month has started freezing every time on a Windows 7 laptop every time I try one of the above actions. I have tried "refresh Firefox", safe mode, … (read more)

Firefox within the last month has started freezing every time on a Windows 7 laptop every time I try one of the above actions. I have tried "refresh Firefox", safe mode, uninstall/reinstall, nothing seems to help. Can't open prefs so I have not been able to turn off hardware acceleration. However, I was able to set up Firefox Sync which let me get my bookmarks to another PC and it looks like make setting changes on that PC affects this copy of FF so I <think> I've also tried turning off hardware acceleration. Nothing works. Especially frustrating that the options freeze. Firefox has worked for years on the affected laptop, is there anything I can do except give up and switch to another browser?

Asked by caraquenatb 5 years ago

Answered by caraquenatb 5 years ago

  • Archived

Trackpad and magic mouse stop scrolling after a while

Everything works when I start/restart firefox, then I can no longer scroll using the trackpad or my magic mouse after some time. The scrolling works in other applications… (read more)

Everything works when I start/restart firefox, then I can no longer scroll using the trackpad or my magic mouse after some time. The scrolling works in other applications, however.

Fixes I've tried that didn't work: disabled autoscrolling, smooth scrolling, and hardware acceleration. Turn on screen saver for a while and then log back in (https://discussions.apple.com/thread/5557954?start=15&tstart=0), always show scroll bars in mac system preferences. Fixes that work temporarily: Resetting firefox, quitting and restartting firefox

Add-ons and Extensions I use: Adblock Plus, Firebug, LibX, Google Scholar Button, and Google Scholar Search Using: Firefox v. 38.0.1, Mac OS v. 10.10.2 Yosimite

Asked by matthieu 5 years ago

Last reply by guigs 4 years ago

  • Archived

Downloads (e.g., for applications) come through as binary files.

Sometimes, but not always, I will download something from the Internet. It might be an .exe or a .dmg or a media file. Instead of coming through in a usable format, thoug… (read more)

Sometimes, but not always, I will download something from the Internet. It might be an .exe or a .dmg or a media file. Instead of coming through in a usable format, though, it will arrive as a binary file.

Today, there was a warning about a Skype "bug" that caused crashes. The recommendation was to immediately download a new version of Skype. This .dmg came through in binary - I had to use Safari in order to download the new version of Skype.

I'm unable to find a setting to cure the problem, so I'm hoping you can help me out. Thanks in advance!

Asked by susansinger 5 years ago

Last reply by guigs 4 years ago

  • Solved
  • Archived

I can not get the menu button to work

I am running Firefox on Linux Mint 13 Maya. For some reason many of the buttons in Firefox (not on webpages but in FireFox itself) do not respond to mouse clicks. I have… (read more)

I am running Firefox on Linux Mint 13 Maya. For some reason many of the buttons in Firefox (not on webpages but in FireFox itself) do not respond to mouse clicks. I have tried Safemode, refresh/restore and uninstall/reboot/reinstall. Still the same problem. I have a hard time accessing settings because the menu button is one of those that "depresses" but does not respond to any mouse clicks. Also I can not activate or deactivate plugins because of the same problem.

Asked by MilwTD 5 years ago

Answered by MilwTD 4 years ago

  • Archived

javascript showing on page

I had one our websites showing the javascript on the page. After some searching I found out that the script tag inherits "display:block" and shows it's content. IMO that'… (read more)

I had one our websites showing the javascript on the page. After some searching I found out that the script tag inherits "display:block" and shows it's content. IMO that's a bit weird, but other Browser show the same behavior. My question is not to avoid this as I can easily avoid it but if this should be considered a bug in Firefox?

An example can be found here: http://test.timo-design.nl/firefox/scriptshowing.htm

HTML of this test page:

<!DOCTYPE html>
<html>
 <head>
  <meta http-equiv="Content-Type" content="text/html;charset=utf-8" />
  <META http-equiv="Content-Script-Type" content="type">
  <title>Test Page
  </title>
  <style type="text/css">
  .Main *{display:block; background:#f80;}
  .Main h1{background:#0f0;}
  </style>
 </head>
 <body id="Body">
  <div class="Main">
   <h1>Script test</h1>
   <script>
    //This is an inline script which shows up in the page
    var x = 1
   </script>
  </div>
 </body>
</html>

Thanks, Timo

Asked by Timo88 4 years ago

Last reply by Timo88 4 years ago

  • Archived

Bookmarks Bar Fails to Load Bookmarks on First Run of Firefox

We are using non-persistent desktops for a portion of our users and their primary web browser is Firefox, so I have attempted to customize their experience using the mozi… (read more)

We are using non-persistent desktops for a portion of our users and their primary web browser is Firefox, so I have attempted to customize their experience using the mozilla.cfg file which I have created. This mostly works however the very first time it opens the bookmarks I have added to the bookmarks bar fail to load. If they close firefox and re-open they come right up. Unfortunately every time they log into their virtual workstation they have top go through this process since the machine is non-persistent. The code I have used to add the bookmarks is as follows:

try {
var ios = Components.classes["@mozilla.org/network/io-service;1"].getService(Components.interfaces.nsIIOService);
var uri = ios.newURI("https://localhost:61000", null, null);
var navBookmarksService = Components.classes["@mozilla.org/browser/nav-bookmarks-service;1"].getService(Components.interfaces.nsINavBookmarksService);
if (!navBookmarksService.isBookmarked(uri)) {
navBookmarksService.insertBookmark(navBookmarksService.toolbarFolder, uri, navBookmarksService.DEFAULT_INDEX, "Add X");
}
} catch(e) {displayError("firefox.cfg", e);}

Like I said, it works, I just need it to work the first time, not the second.

Any ideas?

Asked by russjohnson 4 years ago

Last reply by cor-el 4 years ago

  • Solved
  • Archived

No sound or audio in flash.

I have: Firefox 38.0.5 Shockwave Flash 18.0.0.160 Problem is that when I watch a video that is NOT in youtube, there seems to be no sound. This happens on sites such as: … (read more)

I have: Firefox 38.0.5 Shockwave Flash 18.0.0.160

Problem is that when I watch a video that is NOT in youtube, there seems to be no sound. This happens on sites such as: twitch.com kissanime.com (In this site the have the option to play videos in HTML5, which works fine) and website with flash games like: kongregate.com

Asked by Cypherial 4 years ago

Answered by Cypherial 4 years ago

  • Archived

a strangers facebook profile has appeared in my bookmarks toolbar today - how & why? thanks

Hi - when i turned on my mac this evening, (i used it this morning & everything was as usual) a stranger named Eric Diaz's facebook profile has been added to the very… (read more)

Hi - when i turned on my mac this evening, (i used it this morning & everything was as usual) a stranger named Eric Diaz's facebook profile has been added to the very front of my bookmark toolbar in mozilla! - can you offer any help as to how the hell this is possible while my mac was switched off all day? Thanks Sam

Asked by thefairytalehistorian 4 years ago

Last reply by thefairytalehistorian 4 years ago

  • Archived

No close/maximize/minimize buttons after exiting fullscreen mode

Hello, I am running the newest update for firefox (Version 38.0.1) on Mac OS Version 10.6.8. When I open a new window in firefox, the close, maximize, and minimize button… (read more)

Hello,

I am running the newest update for firefox (Version 38.0.1) on Mac OS Version 10.6.8. When I open a new window in firefox, the close, maximize, and minimize buttons are located in the top left corner, as usual. However, if I enter fullscreen mode on a video, and then exit, the buttons are not there. They are not simply invisible - clicking in their usual location has no effect.

Thanks, ReOsIr

Asked by ReOsIr10 5 years ago

Last reply by FredMcD 4 years ago

  • Archived

Sound is faint on You Tube, but ads are still loud.

Sound is faint on You Tube and some other videos, but ads are still loud. The exact same You Tube video will sound loud in IE. This is an ASUS laptop with Windows 7. I … (read more)

Sound is faint on You Tube and some other videos, but ads are still loud. The exact same You Tube video will sound loud in IE. This is an ASUS laptop with Windows 7. I have Silverlight already (just checked.)

Asked by kj2008 4 years ago

Last reply by kj2008 4 years ago