Firefox Support Forum

Issue

I have another kind of problem with Firefox

Description

My browser was automatically updated to version 3.6.7. After this update, I am unable to switch between tabs by clicking on them. I can close whichever tab I wish, but this is a major inconvenience to have to close a tab I wish to continue browsing.

This happened

Every time Firefox opened

updated to version 3.6.7

Troubleshooting information

  Application Basics
        Name         Firefox
        Version         3.6.7
        Profile Directory
          Open Containing Folder
        Installed Plugins
          about:plugins
        Build Configuration
          about:buildconfig

  Extensions
        Name
        Version
        Enabled
        ID
        Java Console         6.0.07         true          
        Java Console         6.0.18         true          
        Skype extension for Firefox         4.2.0.5198         true          
        InvisibleHand         2.4         true         canitbecheaper@trafficbroker.co.uk
        DownloadHelper         4.7.4         true          
        Glue         4.5.21         false          
        Java Console         6.0.20         true          
        HP Smart Web Printing         4.51         true         smartwebprinting@hp.com
        FacePAD: Facebook Photo Album Downloader         0.7.4         true         facepad@lazyrussian.com
        TinEye Reverse Image Search         1.0         true         tineye@ideeinc.com
        Minimap Addon         0.3.13         true         {398e77b8-2304-11dc-8314-0800200c9a66}
        FoxTab         1.3         true          
        Element Properties         6         true         properties@darktrojan.net
        Yahoo! Toolbar         2.1.1.20091029021655         true         {635abd67-4fe9-1b23-4f01-e679fa7484c1}

  Modified Preferences
      Name
      Value
        accessibility.typeaheadfind.flashBar         0
        browser.places.importBookmarksHTML         false
        browser.places.smartBookmarksVersion         2
        browser.startup.homepage         http://www.google.com/ig
        browser.startup.homepage_override.mstone         rv:1.9.2.7
        dom.max_script_run_time         1800
        extensions.lastAppVersion         3.6.7
        network.cookie.prefsMigrated         true
        places.last_vacuum         1279464609
        print.print_printer         Lexmark 3500-4500 Series
        print.printer_Lexmark_3500-4500_Series.print_bgcolor         false
        print.printer_Lexmark_3500-4500_Series.print_bgimages         false
        print.printer_Lexmark_3500-4500_Series.print_command
        print.printer_Lexmark_3500-4500_Series.print_downloadfonts         false
        print.printer_Lexmark_3500-4500_Series.print_edge_bottom         0
        print.printer_Lexmark_3500-4500_Series.print_edge_left         0
        print.printer_Lexmark_3500-4500_Series.print_edge_right         0
        print.printer_Lexmark_3500-4500_Series.print_edge_top         0
        print.printer_Lexmark_3500-4500_Series.print_evenpages         true
        print.printer_Lexmark_3500-4500_Series.print_footercenter
        print.printer_Lexmark_3500-4500_Series.print_footerleft         &PT
        print.printer_Lexmark_3500-4500_Series.print_footerright         &D
        print.printer_Lexmark_3500-4500_Series.print_headercenter
        print.printer_Lexmark_3500-4500_Series.print_headerleft         &T
        print.printer_Lexmark_3500-4500_Series.print_headerright         &U
        print.printer_Lexmark_3500-4500_Series.print_in_color         true
        print.printer_Lexmark_3500-4500_Series.print_margin_bottom         0.5
        print.printer_Lexmark_3500-4500_Series.print_margin_left         0.5
        print.printer_Lexmark_3500-4500_Series.print_margin_right         0.5
        print.printer_Lexmark_3500-4500_Series.print_margin_top         0.5
        print.printer_Lexmark_3500-4500_Series.print_oddpages         true
        print.printer_Lexmark_3500-4500_Series.print_orientation         0
        print.printer_Lexmark_3500-4500_Series.print_pagedelay         500
        print.printer_Lexmark_3500-4500_Series.print_paper_data         1
        print.printer_Lexmark_3500-4500_Series.print_paper_height         11.00
        print.printer_Lexmark_3500-4500_Series.print_paper_size_type         0
        print.printer_Lexmark_3500-4500_Series.print_paper_size_unit         0
        print.printer_Lexmark_3500-4500_Series.print_paper_width         8.50
        print.printer_Lexmark_3500-4500_Series.print_reversed         false
        print.printer_Lexmark_3500-4500_Series.print_scaling         1.00
        print.printer_Lexmark_3500-4500_Series.print_shrink_to_fit         true
        print.printer_Lexmark_3500-4500_Series.print_to_file         false
        print.printer_Lexmark_3500-4500_Series.print_unwriteable_margin_bottom         0
        print.printer_Lexmark_3500-4500_Series.print_unwriteable_margin_left         0
        print.printer_Lexmark_3500-4500_Series.print_unwriteable_margin_right         0
        print.printer_Lexmark_3500-4500_Series.print_unwriteable_margin_top         0
        privacy.cpd.siteSettings         true
        privacy.sanitize.migrateFx3Prefs         true
        privacy.sanitize.timeSpan         0
        security.warn_viewing_mixed         false

Firefox version

3.6.7

Operating system

Windows 7

User Agent

Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.2.7) Gecko/20100713 Firefox/3.6.7

Plugins installed

• -nphpclipbook
• Office Plugin for Netscape Navigator
• np-mswmp
• Adobe PDF Plug-In For Firefox and Netscape
• The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
• NPRuntime Script Plug-in Library for Java(TM) Deploy
• Default Plug-in
• Provides additional functionality on Facebook. See our web site for details.
• The Hulu Desktop Plugin allows Hulu.com to integrate with the Hulu Desktop application.
• Google Update
• Shockwave Flash 10.1 r53
• Adobe Shockwave for Director Netscape plug-in, version 11.5
• iTunes Detector Plug-in
• Yahoo Application State Plugin version 1.0.0.7
• 3.0.40624.0
• NPWLPG
• Next Generation Java Plug-in 1.6.0_20 for Mozilla browsers

How do I locate or get to the firefox.exe program in Windows 7 professional?

This happened

Every time Firefox opened

== I downloaded it

Keyboard up/down arrows act as page up/page down instead of single line up/down keys. I can't find how to change them back.

This happened

Every time Firefox opened

== my last update installed

each time I try to go on this website, alibaba.com firefox crashes.

URL of affected sites

http://alibaba.com

I cannot get my toolbars back and I don't have the option to choose "view". I clicked on each one to remove them to do a print screen and thought I should be able to restore them when done, but I'm not finding anything that will let me do that.

This happened

Not sure how often

== I removed the tool bars to print screen

I accidently clicked on the wrong link in the notification email and closed my other topic. All the details can be found there, https://support.mozilla.com/en-US/forum/1/733503#threadId734327 In response to Morbos, disabling the theme and using the default doesn't help. Also, with the zoom, I really would like firefox itself to be bigger, like it normally is. I really don't know why this is the only program that this happens to :/

Issue

I have another kind of problem with Firefox

Description

When I view a particular website some the content (the telephone number in this case) appears briefly and then disappears. But when viewing the same website in safe mode its ok the content is visible

This happened

Every time Firefox opened

3 days ago

Troubleshooting information

  Application Basics
        Name         Firefox
        Version         3.6.7
        Profile Directory
          Open Containing Folder
        Installed Plugins
          about:plugins
        Build Configuration
          about:buildconfig

  Extensions
        Name
        Version
        Enabled
        ID
        Microsoft .NET Framework Assistant         1.1         true         {20a82645-c095-46ed-80e3-08825760534b}
        Skype extension for Firefox         3.3.0.3971         true          
        Xmarks         3.6.7         true         foxmarks@kei.com

  Modified Preferences
      Name
      Value
        accessibility.typeaheadfind.flashBar         0
        browser.history_expire_days.mirror         180
        browser.history_expire_days_min         3
        browser.places.importBookmarksHTML         false
        browser.places.importDefaults         false
        browser.places.leftPaneFolderId         -1
        browser.places.migratePostDataAnnotations         false
        browser.places.smartBookmarksVersion         2
        browser.places.updateRecentTagsUri         false
        browser.startup.homepage         http://www.google.co.uk
        browser.startup.homepage_override.mstone         rv:1.9.2.7
        dom.max_script_run_time         1800
        extensions.lastAppVersion         3.6.7
        general.useragent.extra.microsoftdotnet         (.NET CLR 3.5.30729)
        network.cookie.lifetimePolicy         2
        network.cookie.prefsMigrated         true
        places.last_vacuum         1279193068
        print.print_printer         Samsung ML-2010 Series
        print.printer_CutePDF_Writer.print_bgcolor         false
        print.printer_CutePDF_Writer.print_bgimages         false
        print.printer_CutePDF_Writer.print_command
        print.printer_CutePDF_Writer.print_downloadfonts         false
        print.printer_CutePDF_Writer.print_edge_bottom         0
        print.printer_CutePDF_Writer.print_edge_left         0
        print.printer_CutePDF_Writer.print_edge_right         0
        print.printer_CutePDF_Writer.print_edge_top         0
        print.printer_CutePDF_Writer.print_evenpages         true
        print.printer_CutePDF_Writer.print_footercenter
        print.printer_CutePDF_Writer.print_footerleft         &PT
        print.printer_CutePDF_Writer.print_footerright         &D
        print.printer_CutePDF_Writer.print_headercenter
        print.printer_CutePDF_Writer.print_headerleft         &T
        print.printer_CutePDF_Writer.print_headerright         &U
        print.printer_CutePDF_Writer.print_in_color         true
        print.printer_CutePDF_Writer.print_margin_bottom         0.5
        print.printer_CutePDF_Writer.print_margin_left         0.5
        print.printer_CutePDF_Writer.print_margin_right         0.5
        print.printer_CutePDF_Writer.print_margin_top         0.5
        print.printer_CutePDF_Writer.print_oddpages         true
        print.printer_CutePDF_Writer.print_orientation         0
        print.printer_CutePDF_Writer.print_pagedelay         500
        print.printer_CutePDF_Writer.print_paper_data         9
        print.printer_CutePDF_Writer.print_paper_height         297.00
        print.printer_CutePDF_Writer.print_paper_size_type         1
        print.printer_CutePDF_Writer.print_paper_size_unit         1
        print.printer_CutePDF_Writer.print_paper_width         210.00
        print.printer_CutePDF_Writer.print_reversed         false
        print.printer_CutePDF_Writer.print_scaling         0.70
        print.printer_CutePDF_Writer.print_shrink_to_fit         true
        print.printer_CutePDF_Writer.print_to_file         false
        print.printer_CutePDF_Writer.print_unwriteable_margin_bottom         0
        print.printer_CutePDF_Writer.print_unwriteable_margin_left         0
        print.printer_CutePDF_Writer.print_unwriteable_margin_right         0
        print.printer_CutePDF_Writer.print_unwriteable_margin_top         0
        print.printer_Samsung_ML-2010_Series.print_bgcolor         false
        print.printer_Samsung_ML-2010_Series.print_bgimages         false
        print.printer_Samsung_ML-2010_Series.print_command
        print.printer_Samsung_ML-2010_Series.print_downloadfonts         false
        print.printer_Samsung_ML-2010_Series.print_edge_bottom         0
        print.printer_Samsung_ML-2010_Series.print_edge_left         0
        print.printer_Samsung_ML-2010_Series.print_edge_right         0
        print.printer_Samsung_ML-2010_Series.print_edge_top         0
        print.printer_Samsung_ML-2010_Series.print_evenpages         true
        print.printer_Samsung_ML-2010_Series.print_footercenter
        print.printer_Samsung_ML-2010_Series.print_footerleft         &PT
        print.printer_Samsung_ML-2010_Series.print_footerright         &D
        print.printer_Samsung_ML-2010_Series.print_headercenter
        print.printer_Samsung_ML-2010_Series.print_headerleft         &T
        print.printer_Samsung_ML-2010_Series.print_headerright         &U
        print.printer_Samsung_ML-2010_Series.print_in_color         true
        print.printer_Samsung_ML-2010_Series.print_margin_bottom         0.5
        print.printer_Samsung_ML-2010_Series.print_margin_left         0.5
        print.printer_Samsung_ML-2010_Series.print_margin_right         0.5
        print.printer_Samsung_ML-2010_Series.print_margin_top         0.5
        print.printer_Samsung_ML-2010_Series.print_oddpages         true
        print.printer_Samsung_ML-2010_Series.print_orientation         0
        print.printer_Samsung_ML-2010_Series.print_pagedelay         500
        print.printer_Samsung_ML-2010_Series.print_paper_data         9
        print.printer_Samsung_ML-2010_Series.print_paper_height         11.00
        print.printer_Samsung_ML-2010_Series.print_paper_size_type         0
        print.printer_Samsung_ML-2010_Series.print_paper_size_unit         1
        print.printer_Samsung_ML-2010_Series.print_paper_width         8.50
        print.printer_Samsung_ML-2010_Series.print_reversed         false
        print.printer_Samsung_ML-2010_Series.print_scaling         0.70
        print.printer_Samsung_ML-2010_Series.print_shrink_to_fit         true
        print.printer_Samsung_ML-2010_Series.print_to_file         false
        print.printer_Samsung_ML-2010_Series.print_unwriteable_margin_bottom         0
        print.printer_Samsung_ML-2010_Series.print_unwriteable_margin_left         0
        print.printer_Samsung_ML-2010_Series.print_unwriteable_margin_right         0
        print.printer_Samsung_ML-2010_Series.print_unwriteable_margin_top         0
        privacy.clearOnShutdown.downloads         false
        privacy.clearOnShutdown.formdata         false
        privacy.clearOnShutdown.history         false
        privacy.clearOnShutdown.sessions         false
        privacy.cpd.siteSettings         true
        privacy.item.cookies         true
        privacy.sanitize.migrateFx3Prefs         true
        privacy.sanitize.sanitizeOnShutdown         true
        privacy.sanitize.timeSpan         0
        security.warn_viewing_mixed         false

Firefox version

3.6.7

Operating system

Windows XP

User Agent

Mozilla/5.0 (Windows; U; Windows NT 5.1; en-GB; rv:1.9.2.7) Gecko/20100713 Firefox/3.6.7 (.NET CLR 3.5.30729)

Plugins installed

• -Version 1.2.0.0
• NapsterLink
• 6.0.12.1675
• RealPlayer(tm) LiveConnect-Enabled Plug-In
• RealJukebox Netscape Plugin
• Adobe PDF Plug-In For Firefox and Netscape
• The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
• Default Plug-in
• Google Update
• Shockwave Flash 10.0 r42
• Adobe Shockwave for Director Netscape plug-in, version 11.5
• Picasa plugin
• Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
• Npdsplay dll
• DRM Store Netscape Plugin
• DRM Netscape Network Object

Issue

I have another kind of problem with Firefox

Description

I used to be able to starting typing a web address whenever I opened a new tab. But ever since I did a Firefox update, now I get this address whenever I open a new tab: chrome://vuze_remote/content/aboutTabs.htm. So then I have to select that address and delete it before I can start typing a link in the window. How do I get the address window to be blank again when I open a new tab?

This happened

Every time Firefox opened

I did a Firefox update

Troubleshooting information

    Application Basics
          Name          Firefox
          Version          3.6.7
          Profile Directory
            Show in Finder
          Installed Plugins
            about:plugins
          Build Configuration
            about:buildconfig

    Extensions
          Name
          Version
          Enabled
          ID
          Vuze Remote Toolbar          2.5.6.0          true           

    Modified Preferences
        Name
        Value
          accessibility.typeaheadfind.casesensitive          1
          accessibility.typeaheadfind.flashBar          0
          browser.history_expire_days.mirror          180
          browser.history_expire_days_min          30
          browser.link.open_newwindow          2
          browser.places.importBookmarksHTML          false
          browser.places.importDefaults          false
          browser.places.leftPaneFolderId          -1
          browser.places.migratePostDataAnnotations          false
          browser.places.smartBookmarksVersion          2
          browser.places.updateRecentTagsUri          false
          browser.startup.homepage          http://netscape.aol.com/
          browser.startup.homepage_override.mstone          rv:1.9.2.7
          browser.tabs.loadInBackground          false
          extensions.lastAppVersion          3.6.7
          network.cookie.cookieBehavior          1
          network.cookie.prefsMigrated          true
          places.last_vacuum          1279828568
          print.macosx.pagesetup-2          AAAYFjw/eG1sIHZlcnNpb249IjEuMCIgZW5jb2Rpbmc9IlVURi04Ij8+CjwhRE9DVFlQRSBwbGlzdCBQVUJMSUMgIi0vL0FwcGxlLy9EVEQgUExJU1QgMS4w…
          print.print_bgcolor          false
          print.print_bgimages          false
          print.print_command
          print.print_downloadfonts          false
          print.print_evenpages          true
          print.print_footerleft
          print.print_footerright
          print.print_headerleft
          print.print_headerright
          print.print_in_color          true
          print.print_margin_bottom          0.5
          print.print_margin_left          0.5
          print.print_margin_right          0.5
          print.print_margin_top          0.5
          print.print_oddpages          true
          print.print_orientation          0
          print.print_pagedelay          500
          print.print_paper_data          0
          print.print_paper_height          11.00
          print.print_paper_size_type          1
          print.print_paper_size_unit          0
          print.print_paper_width          8.50
          print.print_printer
          print.print_reversed          false
          print.print_scaling          1.00
          print.print_shrink_to_fit          true
          print.print_to_file          false
          print.print_unwriteable_margin_bottom          56
          print.print_unwriteable_margin_left          25
          print.print_unwriteable_margin_right          25
          print.print_unwriteable_margin_top          25
          privacy.clearOnShutdown.cookies          false
          privacy.cpd.cookies          false
          privacy.sanitize.migrateFx3Prefs          true
          privacy.sanitize.promptOnSanitize          false
          security.warn_viewing_mixed          false

Firefox version

3.6.7

Operating system

Intel Mac OS X 10.5

User Agent

Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.5; en-US; rv:1.9.2.7) Gecko/20100713 Firefox/3.6.7

Plugins installed

• -Gecko default plugin
• Runs Java applets using the latest installed versions of Java. For more information: Java Embedding Plugin. Run version test: Java Information.
• Unity Web Player lets you experience dazzling interactive 3D right in your browser. For more information, visit Unity .
• npmnqmp 071701000001
• http://www.facebook.com/fbplugin/
• Simplifies the uploading of photo files.
• iPhoto6
• The Flip4Mac WMV Plugin allows you to view Windows Media content using QuickTime.
• Java Plug-In 2 for NPAPI Browsers
• Coupons Inc. Plugin
• The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.
• Shockwave Flash 10.1 r53

Addons window does not open when Tools/Addons selected, unless New Tab (blank) selected first. Is there a fix, or is this a bug

This happened

Every time Firefox opened

== upgraded to 3.0

There doesn't seem to be anything I can do to get the puzzle to load.

URL of affected sites

http://www.nytimes.com/ref/crosswords/sudoku/medium.html

After installing Firefox, when I type, the letters go all over the screen, instead of where I try to type them. I used to type without looking at the screen. Now I have to watch... my cursor disappears, and the letters I'm typing go into something I've previously typed correctly.

== When I installed Firefox, and it happens constantly.

I have a lot of browser tabs currently and I will not have finished using them by the time I next reboot, shutting down Firefox. On the other hand there are too many to fit neatly in one FF window so I've opened a 2nd window and moved a bunch over. Now I want to know how I can make sure FF will remember all the tab URLs when I start it again - and how I can be sure it will load them up in separate windows as presently. Because I have a feeling it will just dump them all in the one window. But there's too many to make that useful! On Opera you can save a 'session' with a particular selection of tabbed URLs, under a particular name, and then reload that session later. You can even start up several past sessions as separate windows at the same time. In that way you can select which groups of previous tabs you want to recall when. I'd like that in Firefox but I can't see anything to create it. :) What will happen for instance when I close the two current windows before rebooting? I suspect I will lose the record of the URLs in the window that is closed first, and only those of the 2nd to be recalled will come back when re-starting it. Basically there needs to be a "Save Group of Tabs" option on the File menu near "Save Page As...". On the other hand maybe this facility already exists and I just don't know how to find it?

i have set my home page to what i would like it to be i would like to have a different home page like Google when i open a tab

This happened

Every time Firefox opened

== since i cannot find any way my self

The pluggins are not compatible with version of Firefox it will work on IE though.

URL of affected sites

http://www.neopets.com/userlookup.phtml?user=snow_12_5