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  • Archived

My Video Download Helper stopped working completely this week (on all sites) - the icon moves, but the download que remains empty - please help!

I'm a radio broadcaster who gets much of my music for broadcast from artist sites. These are legitimate downloads because artists freely post their music for me, and oth… (read more)

I'm a radio broadcaster who gets much of my music for broadcast from artist sites. These are legitimate downloads because artists freely post their music for me, and others in their net communities. Download Helper normally works on Bandcamp, SoundCloud and other streaming sites, but completely ceased working as of this week. The Download Helper icon spins and the song is displayed (although not always), and when I choose to download it, a number appears next to the icon (indicating a download is in progress), but nothing happens (no download ever happens). A check reveals the download que remains empty.

My FireFox version is 36.0.1 and OS is WinXP. Please help ASAP!

Asked by DJdownloader 6 years ago

Last reply by the-edmeister 6 years ago

  • Archived

Plugin Container for Firefox has stopped working

Today i update my Firefox to 36.0.1(x86 tr) The site "mynet.com" aware me as "say your browser to accept our cookies.Otherwise you can't" i had tried to mynet.com.But i… (read more)

Today i update my Firefox to 36.0.1(x86 tr) The site "mynet.com" aware me as "say your browser to accept our cookies.Otherwise you can't" i had tried to mynet.com.But i had not succeed go into by taking information below i tried for"plugins.load_appdir_plugins" to value true but problem is continuing. Would you please show me a solution for this problem.Thank


INFORMATİON poped up

Plugin Container for Firefox has stopped working

Problem Details

Problem signature:

 Problem Event Name:	APPCRASH
 Application Name:	plugin-container.exe
 Application Version:	36.0.1.5542
 Application Timestamp:	54f851c0
 Fault Module Name:	mozalloc.dll
 Fault Module Version:	36.0.1.5542
 Fault Module Timestamp:	54f8437e
 Exception Code:	80000003
 Exception Offset:	00001e02
 OS Version:	6.1.7601.2.1.0.256.1
 Locale ID:	1055
 Additional Information 1:	0a9e
 Additional Information 2:	0a9e372d3b4ad19135b953a78882e789
 Additional Information 3:	0a9e
 Additional Information 4:	0a9e372d3b4ad19135b953a78882e789

Read our privacy statement online:

 http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:

 C:\Windows\system32\en-US\erofflps.txt

Asked by TurgayKEMER 6 years ago

Last reply by FredMcD 6 years ago

  • Archived

After new Firefox installed, I cannot see AOL mail.

After the new Firefox version install. I am sent to the AOL home page instead of my 'IN' box as it had been setup before the new Firefox update. How are Firefox and AOL … (read more)

After the new Firefox version install. I am sent to the AOL home page instead of my 'IN' box as it had been setup before the new Firefox update. How are Firefox and AOL interacting differently? I couldn't find a way to see my whole 'INBOX'. Thank you.

Asked by ProfessorBob 6 years ago

Last reply by Scribe 6 years ago

  • Archived

How do I get rid of deals4u?

I'm sick of "deals4u" ads showing up on my browsers obstructing the view of webpages. They're worse than popups, which can at least be blocked. I've tried their uninstall… (read more)

I'm sick of "deals4u" ads showing up on my browsers obstructing the view of webpages. They're worse than popups, which can at least be blocked. I've tried their uninstall link, without success. I removed the few cookies I could identify with it. Malwarebytes doesn't find it. The few instructions I've found are confusing (or for someone with far greater expertise) or are just ads for tools that look kind of shady (i.e. spyhunter, whose "checkmark" status shown on their website with West Coast Labs is bogus). I am a fairly competent user, but definitely not a techie, so I need simple instructions or a recommendation for a safe tool to use to remove it.

Asked by duanedog 6 years ago

Last reply by AndX 6 years ago

  • Archived

The area around the tabs get corrupted after sometime. This has started since version 35

On my Windows 8.1, beginning with Firefox 35, a strange problem has started appearing. Strange Chinese fonts appear in tabs area making it impossible to deal with tabs. I… (read more)

On my Windows 8.1, beginning with Firefox 35, a strange problem has started appearing. Strange Chinese fonts appear in tabs area making it impossible to deal with tabs. It starts appearing in all firefox windows opened subsequently. This starts after around an hour of starting firefox and continues until all sessions are closed. I have tried reinstalling firefox. Now I have updated to version 36. Still the problem continues.

Asked by ashwanibright 6 years ago

Last reply by philipp 6 years ago

  • Archived

There are pictures under "Beth Cuje" that are not mine. How can I get rid of them?

https://search.yahoo.com/yhs/search?p=bethcuje&ei=UTF-8&hspart=mozilla&hsimp=yhs-003 Here is an example of a photo that is included under "Beth Cuje Pictures.… (read more)

https://search.yahoo.com/yhs/search?p=bethcuje&ei=UTF-8&hspart=mozilla&hsimp=yhs-003 Here is an example of a photo that is included under "Beth Cuje Pictures." There are others also, but this one is offensive. How do I get rid of it?

Asked by Bethcuje 6 years ago

Last reply by philipp 6 years ago

  • Archived

grey triangle on secure website firefox 36.0

When going to https://www.huntington.com/ I now get a grey triangle in the address bar. This only happened since FF 36.0. Same problem exists on FF 36.0 and 36.0.1 for Ki… (read more)

When going to https://www.huntington.com/ I now get a grey triangle in the address bar. This only happened since FF 36.0. Same problem exists on FF 36.0 and 36.0.1 for Kindle/Android. IE no problem. I uninstalled FF and reinstalled FF 35.0.1 and all is OK, upgraded to 36.0.1 and problem exists. Tried FF 37 Beta same problem. All other https websites I use work fine. I hope a remedy can be found as I have been a FF user since initial beta days. Thanks!

Asked by MJ_Lind 6 years ago

Last reply by philipp 6 years ago

  • Archived

Unibet site keeps popping up, how can I remove it?

When not using the pc a couple of hours Unibet is one of my tabs in Firefox. I cannot find how to remove it permanently. Here is the link: https://nl.unibet.com/registrat… (read more)

When not using the pc a couple of hours Unibet is one of my tabs in Firefox.

I cannot find how to remove it permanently.

Here is the link: https://nl.unibet.com/registration

Asked by imans314 6 years ago

Last reply by philipp 6 years ago

  • Archived

Cannot open multiple tab when checking "+".

Once the multiple tabs worked. Then a recent 'new' FireFox development ad occured. Wasn't interested in new cute stuff. Continued. Now the multiple tabs don't work. … (read more)

Once the multiple tabs worked. Then a recent 'new' FireFox development ad occured. Wasn't interested in new cute stuff. Continued. Now the multiple tabs don't work.

Asked by Dave4444 6 years ago

Last reply by philipp 6 years ago

  • Archived

Why is Firefox getting worse an worse with every update???

Bugs (like the "Download&Crash"-bug) are never fixed, but a lot of useful addons do not work suddenly! It has become a nightmare! You shold take more care of these pr… (read more)

Bugs (like the "Download&Crash"-bug) are never fixed, but a lot of useful addons do not work suddenly! It has become a nightmare! You shold take more care of these problems. I'm no longer willing to make my yearly donation under these circumstances. Sorry...

Asked by ReneMacon 6 years ago

Last reply by guigs 6 years ago

  • Archived

Firefox crashes - shockweave plugin

https://crash-stats.mozilla.com/report/index/1300e5f4-5290-4f1d-a1b7-c59e52150308 https://crash-stats.mozilla.com/report/index/060c24d9-2e6a-408d-8264-e07c22150308 Hey gu… (read more)

https://crash-stats.mozilla.com/report/index/1300e5f4-5290-4f1d-a1b7-c59e52150308 https://crash-stats.mozilla.com/report/index/060c24d9-2e6a-408d-8264-e07c22150308

Hey guys - Again and again and again. Absolute fresh installation of the system - completly updated: Windows, Firefox, Flash - antivirus software. Done all The stepps - it only crashes when playing long videos (flash based) but didnt occur on youtube yet.

Playing files on pu.....er or simmilar sites only with whole moveis in it. Happens MOSTLY when either pausing movie for too long OR when swapping screens between laptop one and external monitor. Doing it in full screen mode is almost a 100% crash.

Disabling hardware acceleration helps lower the ammount of crashes - but it does not solve the problem completly.

Asked by Mirt 6 years ago

Last reply by FredMcD 6 years ago

  • Archived

Can't access Google.Com; Firefox gives "opening servicelogin" window & wants to save file or open with...

I cannot get the image to load, so i will try to be very descriptive. When trying to open Google.Com, a window pops up stating: Opening ServiceLogIn You have chosen to op… (read more)

I cannot get the image to load, so i will try to be very descriptive.

When trying to open Google.Com, a window pops up stating: Opening ServiceLogIn You have chosen to open ServiceLogIn which is: application/octet-stream from: https://accounts.google.com What should FireFox do with this file? Open with (browse) Save File

No matter which action i chose, i cannot get Google to open

Asked by serenesherry 6 years ago

Last reply by FredMcD 6 years ago

  • Archived

How to remove Site Identity Button security permanently, i.e. default, for a given web site: optimum.net?

I have used a web site for "umpteen" years with no problems. Now I have to go through the "Site Identity Button protocol" every time to get to the site. How to eliminate… (read more)

I have used a web site for "umpteen" years with no problems. Now I have to go through the "Site Identity Button protocol" every time to get to the site. How to eliminate this problem and make the elimination the "default" when I go to that site. The site is not a small web but the Cable Vision optimum.net site.

Asked by etmd 6 years ago

Last reply by John99 6 years ago