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  • Archived

How do I get rid of deals4u?

I'm sick of "deals4u" ads showing up on my browsers obstructing the view of webpages. They're worse than popups, which can at least be blocked. I've tried their uninstall… (read more)

I'm sick of "deals4u" ads showing up on my browsers obstructing the view of webpages. They're worse than popups, which can at least be blocked. I've tried their uninstall link, without success. I removed the few cookies I could identify with it. Malwarebytes doesn't find it. The few instructions I've found are confusing (or for someone with far greater expertise) or are just ads for tools that look kind of shady (i.e. spyhunter, whose "checkmark" status shown on their website with West Coast Labs is bogus). I am a fairly competent user, but definitely not a techie, so I need simple instructions or a recommendation for a safe tool to use to remove it.

Asked by duanedog 5 years ago

Last reply by AndX 5 years ago

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The area around the tabs get corrupted after sometime. This has started since version 35

On my Windows 8.1, beginning with Firefox 35, a strange problem has started appearing. Strange Chinese fonts appear in tabs area making it impossible to deal with tabs. I… (read more)

On my Windows 8.1, beginning with Firefox 35, a strange problem has started appearing. Strange Chinese fonts appear in tabs area making it impossible to deal with tabs. It starts appearing in all firefox windows opened subsequently. This starts after around an hour of starting firefox and continues until all sessions are closed. I have tried reinstalling firefox. Now I have updated to version 36. Still the problem continues.

Asked by ashwanibright 5 years ago

Last reply by philipp 5 years ago

  • Archived

grey triangle on secure website firefox 36.0

When going to https://www.huntington.com/ I now get a grey triangle in the address bar. This only happened since FF 36.0. Same problem exists on FF 36.0 and 36.0.1 for Ki… (read more)

When going to https://www.huntington.com/ I now get a grey triangle in the address bar. This only happened since FF 36.0. Same problem exists on FF 36.0 and 36.0.1 for Kindle/Android. IE no problem. I uninstalled FF and reinstalled FF 35.0.1 and all is OK, upgraded to 36.0.1 and problem exists. Tried FF 37 Beta same problem. All other https websites I use work fine. I hope a remedy can be found as I have been a FF user since initial beta days. Thanks!

Asked by MJ_Lind 5 years ago

Last reply by philipp 5 years ago

  • Archived

Why won't the swagbucks Swag Button install? It's listed in add-ons..

I recently started using Swagbucks.com and there is a Firefox Extension (add-ons) for the Swag Button. I can install it, but it never works, and won't log me in. Other t… (read more)

I recently started using Swagbucks.com and there is a Firefox Extension (add-ons) for the Swag Button. I can install it, but it never works, and won't log me in. Other things in swagbucks do not work, like NOSO offers. How do I get the button to work; swagbucks is not helping?

Asked by usernameme 5 years ago

Last reply by FredMcD 5 years ago

  • Solved
  • Archived

keep getting popups saying privilage or cross post not allowed

"Error: exposing privilege or cross post not allowed" keeps popping up when I use Firefox. I think it did an update this morning. Msg pops up repeatedly supposedly from v… (read more)

"Error: exposing privilege or cross post not allowed" keeps popping up when I use Firefox. I think it did an update this morning. Msg pops up repeatedly supposedly from various pages then msg offers to stop further pop ups but it doesn't stop them. Have to switch back to MS Explorer. Firefox unusable.

Asked by ihuezz 5 years ago

Answered by cor-el 5 years ago

  • Archived

There are pictures under "Beth Cuje" that are not mine. How can I get rid of them?

https://search.yahoo.com/yhs/search?p=bethcuje&ei=UTF-8&hspart=mozilla&hsimp=yhs-003 Here is an example of a photo that is included under "Beth Cuje Pictures.… (read more)

https://search.yahoo.com/yhs/search?p=bethcuje&ei=UTF-8&hspart=mozilla&hsimp=yhs-003 Here is an example of a photo that is included under "Beth Cuje Pictures." There are others also, but this one is offensive. How do I get rid of it?

Asked by Bethcuje 5 years ago

Last reply by philipp 5 years ago

  • Archived

Latest update (around 6 Mar 2015) has increased startup time from about 5 seconds to 55 seconds - why???

This is terrible. Such a delay. I am not interested in "refreshing" Firefox because I would have to make a list - LONG - of all the changes I made over the years to it… (read more)

This is terrible. Such a delay. I am not interested in "refreshing" Firefox because I would have to make a list - LONG - of all the changes I made over the years to it, in order to put it back the way it was. So, why release a version that has caused such a negative performance?

Asked by FlyBoy 5 years ago

Last reply by the-edmeister 5 years ago

  • Archived

Firefox 36.0.1 is very very slow. Refreshing and re installing it did not help. Any suggestions on how to fix this?

I have refreshed and re installed Firefox 3 times as well as scanned my hard drive with Norton Internet Security for viruses. Nothing worked. Firefox 36.0 and 36.0.1 take… (read more)

I have refreshed and re installed Firefox 3 times as well as scanned my hard drive with Norton Internet Security for viruses. Nothing worked. Firefox 36.0 and 36.0.1 take about 45 seconds to start up. I have been using Firefox for many years and never had a problem until about a week ago. Help would be very much appreciated. Thanks Connie2

Asked by Connie2 5 years ago

Last reply by Connie2 5 years ago

  • Solved
  • Archived

After 36.0.1 update, will not connect to internet

After updating, pages won't load. Will not connect to Comcast. Restarted computer from scratch, reset modem and router -- nothing works. Tried Safe Mode start, did not w… (read more)

After updating, pages won't load. Will not connect to Comcast. Restarted computer from scratch, reset modem and router -- nothing works. Tried Safe Mode start, did not work. Internet Explorer works fine. Mail works fine.

There were no error messages when the update was loaded.

This is a terrible "update"!!!!!!!!! How do I fix?

Asked by IQ140 5 years ago

Answered by IQ140 5 years ago

  • Archived

No video with supported format and MIME type found

Suddenly today FF 36.0.1 stopped playing some Youtube videos that do play on other browsers. First one I came across I thought little of it but quickly ran into several o… (read more)

Suddenly today FF 36.0.1 stopped playing some Youtube videos that do play on other browsers. First one I came across I thought little of it but quickly ran into several others: for example https://www.youtube.com/watch?v=6AclxTPrEBs

Going back to FF 35 did not help although the problem never happened when I had FF 35, just started today. I uninstalled and installed Nightly. Did not help.

With 36.0.1 I started in Safe Mode. Problem solved. Except when I go to isolate specific plug-in, deactivating them one at a time, does not help. Deactivating them all does not help. No point in using FF only in Safe Mode when other browsers work...

Been using FF for over a decade but I've wasted couple hours on this. Lost my saved sessions somehow in the uninstall/reinstall process.... I want to keep using FF, hope someone can fix this... but I'll have to use other browsers till someone can; thank you.

Asked by TerranceZ 5 years ago

Last reply by cor-el 5 years ago

  • Archived

Titles on my webpage do not align properly using Firefox; they do on Safari!

The tabs and titles to get to other parts of my website are chopped up and in uneven lines instead of in a neat row on my Firefox browser. Others do not have this view… (read more)

The tabs and titles to get to other parts of my website are chopped up and in uneven lines instead of in a neat row on my Firefox browser. Others do not have this viewing problem on my website, just me. However, on Safari, everything looks correct.

Asked by Aline123 5 years ago

Last reply by cor-el 5 years ago

  • Solved
  • Archived

Tabs won't show what the tab is about unless clicked on

I just downloaded the newest version of Firefox (36.0.1) and I have multiple tabs open. I can only see the little logo of the pages that the tabs are, but I can't see any… (read more)

I just downloaded the newest version of Firefox (36.0.1) and I have multiple tabs open. I can only see the little logo of the pages that the tabs are, but I can't see anything else unless I click on that specific tab. Although, when I open the Options Menu, all of the tab information shows. And when I'm not doing anything on the actual Firefox browser (like if I click on the taskbar or something), the tab information shows?

I have re-installed Firefox several times. I have no idea what else to do, but it's quite annoying.

Asked by ScreamForTerror 5 years ago

Answered by philipp 5 years ago

  • Archived

Unibet site keeps popping up, how can I remove it?

When not using the pc a couple of hours Unibet is one of my tabs in Firefox. I cannot find how to remove it permanently. Here is the link: https://nl.unibet.com/registrat… (read more)

When not using the pc a couple of hours Unibet is one of my tabs in Firefox.

I cannot find how to remove it permanently.

Here is the link: https://nl.unibet.com/registration

Asked by imans314 5 years ago

Last reply by philipp 5 years ago

  • Archived

Ad-ons not appearing

I have just been upgraded on FF, and my ad-ons have disappeared. I've gone to settings and they are still installed and the boxes ticked. I've refreshed firefox. I've … (read more)

I have just been upgraded on FF, and my ad-ons have disappeared. I've gone to settings and they are still installed and the boxes ticked. I've refreshed firefox. I've closed and opened....they STILL do not appear! I only get add Moz support and change settings. I use these regularly, and feel like in the night someone has accessed my personal laptop and deleted files! Please correct immediatey or tell me how to revert back to previous.

Asked by alisondking 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

Cant go to youtube

An error occurred during a connection to www.youtube.com. security library: improperly formatted DER-encoded message. (Error code: sec_error_bad_der) The page you are try… (read more)

An error occurred during a connection to www.youtube.com. security library: improperly formatted DER-encoded message. (Error code: sec_error_bad_der) The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem.

This started a little bit about 5 days ago, and then as of 2 days ago i just cant access youtube whatsoever. Is there anything i can do? I already uninstalled FF and Deleted my Profile and reinstalled and nothing. I can get to youtube from my IE, and my wifes Youtube works on her laptop with FF. Please help Thank you

Asked by DarkEetrius 5 years ago

Last reply by Bradforth 5 years ago