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  • Archived

uninstall program

Since of late, there´s this program called fortiguard that is blocking basically all of the internet pages I attempt to visit. It doesn´t appear in my list of programs. I… (read more)

Since of late, there´s this program called fortiguard that is blocking basically all of the internet pages I attempt to visit. It doesn´t appear in my list of programs. I can´t find the solution on the internet either. Can you help me?

Asked by PaulienB 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

The add-on is not what Firefox expected

I am trying to connect via SonicWall Virtual Office (VPN) and I'm getting the error message: The add-on from <company site> could not be installed because it does n… (read more)

I am trying to connect via SonicWall Virtual Office (VPN) and I'm getting the error message: The add-on from <company site> could not be installed because it does not match the add-on Firefox expected.

This is the first time this particular error has come up. I have other users who are currently using this software.

Suggestions?

Thank you, Ed Resleff

Asked by elresleff 5 years ago

Last reply by cor-el 5 years ago

  • Archived

Asking for username every time

Hi. I have 2 macs running the same Firefox & OS. The older one remembers/prompts usernames for things like hotmail, but not passwords - perfect! The new one remember… (read more)

Hi. I have 2 macs running the same Firefox & OS. The older one remembers/prompts usernames for things like hotmail, but not passwords - perfect! The new one remembers nothing unless I click remember password, then it automatically signs in without any security. Not so perfect. How can I remember usernames but not passwords? The older mac has no add ons. Thanks

Asked by jbuckingham68 5 years ago

Last reply by cor-el 5 years ago

  • Archived

After upgrading to 35.0.1, the tabs set in multiple tabs groups can't be retrived. Is there a way to restore these groups of tabs? I had several and very upset

In the group tabs window, I have created about 10 groups consisting of many tabs. Now when I go to the group tab window, none of the groups have any displays of previous … (read more)

In the group tabs window, I have created about 10 groups consisting of many tabs. Now when I go to the group tab window, none of the groups have any displays of previous saved tabs. Even the Main group doesn't display and tabs. Then I'm unable to get back to the main tab or exit the group window. I have to close FF completely and reopen or restore to an earlier session. This all happened after upgrading FF to 35.0.1 version

I do have another computer (net-book, Windows XP OS) that has maybe 8 tab groups that I might be able to copy to my Laptop ( Windows XP). But I'm not sure how to do that procedure.

Thank you for any answers to this problem.

Asked by rey692 5 years ago

Last reply by cor-el 5 years ago

  • Archived

Drag and drop tab to bookmark, now add to bottom (previously on the top)

For some reason, I forgot which version, drag and drop tab to bookmark folder, add the new bookmark on the bottom. Previously, it was added to the top of the list. How ca… (read more)

For some reason, I forgot which version, drag and drop tab to bookmark folder, add the new bookmark on the bottom. Previously, it was added to the top of the list. How can I restore this function? I would like new bookmark on the top, not bottom.

Thanks

Asked by cuex 5 years ago

Last reply by cor-el 5 years ago

  • Archived

Adobe Flash won't let me update unless I uninstall u, How to reinstall

I tried to get to my Tx. Benefits State page and they said I had to update Flash and then they said I had to uninstall Mozilla to get the new things I had to have to see … (read more)

I tried to get to my Tx. Benefits State page and they said I had to update Flash and then they said I had to uninstall Mozilla to get the new things I had to have to see my benefits. To update they said I had to uninstall Mozilla and then I could reinstall it. i don't understand

Asked by bookitty 5 years ago

Last reply by ideato 5 years ago

  • Archived

Update Firefox then could not access internet. I uninstalled & attempted to reinstall Firefox. This failed.

After the 2nd attempt to uninstall and reinstall, I deleted the Mozilla Firefox directory and ran Firefox Setup 35.0.1.exe again: The directories/files that Firefox Set… (read more)

After the 2nd attempt to uninstall and reinstall, I deleted the Mozilla Firefox directory and ran Firefox Setup 35.0.1.exe again:

The directories/files that Firefox Setup 35.0.1.exe created in Program Files (x86) were:

 - browser/extensions/{a numeric key}.xpi
 - plugins/npMeetingJoinPluginOC.dll,  plugins/nppdf.dll
 -  tobedeleted/ nsb8671.tmp, and 13 more files of this form

The Setup process is 7z Setup SFX (32 bit) is hung according to the Windows Task Manager.

I deleted the hung process(es), deleted the Mozilla Firefox directory and tried to run Firefox Setup 35.0.1.exe again. The result is a hung process 7z Setup SFX (32 bit) and no Mozilla Firefox directory was created.

Now running Firefox Setup 35.0.1.exe results in just a hung process, no directory of files are created.

Asked by hellgr 5 years ago

Last reply by cor-el 5 years ago

  • Archived

How can I get my Bookmark drop down list back?

I had to clear and restore my Macbook Pro and when I installed Firefox the drop down Bookmark menu is gone. I have the same version of Firefox on two computers and one h… (read more)

I had to clear and restore my Macbook Pro and when I installed Firefox the drop down Bookmark menu is gone. I have the same version of Firefox on two computers and one has the drop down menu and this one doesn't. How do I get it back?

Asked by jeeparham 5 years ago

Last reply by brntorun 5 years ago

  • Archived

reinstalling firefox after wiping a mac after the user profile corrupted and my profile has nothing in it although everything was synched. -can it be recovered?

I have the mozilla back up on an external hard-drive but cannot find the hidden files through there using ~/Library/Application Support/Firefox/Profiles/<profile folde… (read more)

I have the mozilla back up on an external hard-drive but cannot find the hidden files through there using ~/Library/Application Support/Firefox/Profiles/<profile folder> ~/Library/Mozilla/Firefox/Profiles/ Also that data may be corrupted.

I have an android device, no longer synched, that does have the history on it, but don't want to synch it just in case the device's firefox is overwritten with the blank version on the mac which is running yosemite.
Please help!

Asked by safmod 5 years ago

Last reply by guigs 5 years ago

  • Archived

I cannot use cursor keys to adjust display etc. on sites such as Iplayer & youtube nor close windows using cursor keys, why?!?

I'm using Windows 7 32bit & cursor buttons in the corners of online windows will not work. I'm unable to close, move or adjust size of the windows. I'm also unable to… (read more)

I'm using Windows 7 32bit & cursor buttons in the corners of online windows will not work. I'm unable to close, move or adjust size of the windows. I'm also unable to skip forward through a video on youtube or Iplayer nor maximise or adjust the size of the window. I've blocked popups & tracking on initial setup of firefox & am using AdBlock plus though disabling that has'nt helped.

Asked by AlxOD 5 years ago

Last reply by cor-el 5 years ago

  • Archived

I just updated Firefox Went to plugin check Only get circle going round & round for 30min+ Help!

Been trying to update/install Flash for months w/ no luck after reinstalling and then even reinstalling an older version that works for my friend. My old version worked … (read more)

Been trying to update/install Flash for months w/ no luck after reinstalling and then even reinstalling an older version that works for my friend. My old version worked fine until I updated Firefox. Bee trying everything on support sites and calling Adobe. Finally resigned myself to install and use Google Chrome ..Yuck Wanted to try Flash again after updating Firefox. As noted above this is what is happening. I have XP pac3 and 109 GB of free space so it should work. Any ideas?

PS  I don't seem to have Shockwave Flash 14.0  I think it is 11.7 .  My computer was saying I had 14.0 but it never ran/worked  I don't have McAfee and don't think I have Netscape

Asked by flashfighter 5 years ago

Last reply by John99 5 years ago

  • Archived

When I try to access nytimes.com Firefox (but not Chrome or Opera) redirects to global.nytimes.com. Home button (nytimes.com) goes to international.nytimes.com.

When I type a URL starting with g, Firefox brings up http://global.nytimes.com/ often as first item although I have told firefox to forget that address. The home button … (read more)

When I type a URL starting with g, Firefox brings up http://global.nytimes.com/ often as first item although I have told firefox to forget that address. The home button is set to nytimes.com but it usually brings me international.nytimes.com.

I have disabled geo-location in about:config. I have also set Firefox to inform me about redirects, but it does not do that. I've tried several extensions that do not work either.

I don't doubt that the NY Times redirects non-USA traffic to its international edition, but it NEVER happens with Chrome or Opera.

Asked by tinyfireball 5 years ago

Last reply by cor-el 5 years ago

  • Archived

File not found Firefox can't find the file at chrome://quick_start/content/index.html.

i had bubbledock installing itself by stealth (yes i know better, but it happens) in my Ff browser. now i cant set anythingf as my default homepage. i've tried: A) draggi… (read more)

i had bubbledock installing itself by stealth (yes i know better, but it happens) in my Ff browser. now i cant set anythingf as my default homepage.

i've tried:

A) dragging and dropping the "g" icon onto the home icon.

B) manullay typing the google url into general settings tab in options.

it would appear i need a slightly more advanced approach.

it may bee true that a reinstall may be simplest. however, i would rather educate myself in how to fix this.

many thanks to all.

Asked by womble.dung 5 years ago

Last reply by cor-el 5 years ago