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  • Archived

Updating to v35.0.1 lost all my open tabs

I just updated to version 35.0.1, as suggested, and restarted. When FF reopened, all my open tabs -- 200 of them -- were gone. Sometimes problems like this resolve with a… (read more)

I just updated to version 35.0.1, as suggested, and restarted. When FF reopened, all my open tabs -- 200 of them -- were gone. Sometimes problems like this resolve with a second restart, and I did that. No help. History -> Recently Closed Windows had only two minor entries. Keeping perspective, I won't call this a catastrophe; I reserve that for things like my home burning down. But it's a big loss. Some of what was open, I'll remember and find again. Most of it, I won't. I'll start looking through History, but some of these tabs have been open for a long time and I'll have to go back a long way, and look at many many tabs that I closed between then and now, to find the ones that were open before I did the update.

Can anyone suggest anything else I might try? I do a daily backup of my system drive. Are there FF files I could recover from backup that would bring back whatever tabs were open then.

I'd also like to know if anyone else had this problem.

Asked by Chris 5 years ago

Last reply by Chris 5 years ago

  • Archived

Adobe Flash won't let me update unless I uninstall u, How to reinstall

I tried to get to my Tx. Benefits State page and they said I had to update Flash and then they said I had to uninstall Mozilla to get the new things I had to have to see … (read more)

I tried to get to my Tx. Benefits State page and they said I had to update Flash and then they said I had to uninstall Mozilla to get the new things I had to have to see my benefits. To update they said I had to uninstall Mozilla and then I could reinstall it. i don't understand

Asked by bookitty 5 years ago

Last reply by ideato 5 years ago

  • Archived

reinstalling firefox after wiping a mac after the user profile corrupted and my profile has nothing in it although everything was synched. -can it be recovered?

I have the mozilla back up on an external hard-drive but cannot find the hidden files through there using ~/Library/Application Support/Firefox/Profiles/<profile folde… (read more)

I have the mozilla back up on an external hard-drive but cannot find the hidden files through there using ~/Library/Application Support/Firefox/Profiles/<profile folder> ~/Library/Mozilla/Firefox/Profiles/ Also that data may be corrupted.

I have an android device, no longer synched, that does have the history on it, but don't want to synch it just in case the device's firefox is overwritten with the blank version on the mac which is running yosemite.
Please help!

Asked by safmod 5 years ago

Last reply by guigs 5 years ago

  • Archived

I cannot use cursor keys to adjust display etc. on sites such as Iplayer & youtube nor close windows using cursor keys, why?!?

I'm using Windows 7 32bit & cursor buttons in the corners of online windows will not work. I'm unable to close, move or adjust size of the windows. I'm also unable to… (read more)

I'm using Windows 7 32bit & cursor buttons in the corners of online windows will not work. I'm unable to close, move or adjust size of the windows. I'm also unable to skip forward through a video on youtube or Iplayer nor maximise or adjust the size of the window. I've blocked popups & tracking on initial setup of firefox & am using AdBlock plus though disabling that has'nt helped.

Asked by AlxOD 5 years ago

Last reply by cor-el 5 years ago

  • Solved
  • Archived

plugin check too slow

hi, i just wanted to check my plugins update, because firefox was preventing java and flash player to work. So, i entered the plugin page and clicked check for update, i … (read more)

hi,

i just wanted to check my plugins update, because firefox was preventing java and flash player to work. So, i entered the plugin page and clicked check for update, i came to page https://www.mozilla.org/tr/plugincheck but i am waiting to much for your page's finishing its work. a circle is turning turning turning near "Checking with Mozilla on the status of your plugins", but no result. i only have to plugins java and flash player. why it is taking too much time to check plugins?

Asked by eappy 5 years ago

Answered by philipp 5 years ago

  • Archived

Plugin update page is not responding. Why?

I have gone to the page to update plugins. https://www.mozilla.org/en-US/plugincheck/?utm_source=firefox-browser&utm_medium=firefox-browser&utm_campaign=pluginch… (read more)

I have gone to the page to update plugins. https://www.mozilla.org/en-US/plugincheck/?utm_source=firefox-browser&utm_medium=firefox-browser&utm_campaign=plugincheck-update But nothing happens there. Something turns and turns next to the message: "Checking with Mozilla on the status of your plugins Loading Data", but it goes on forever. The problem is the old plugin is blocked so this is a nasty problem.

Asked by eliotargy 5 years ago

Last reply by John99 5 years ago

  • Archived

sync does not sync anything

i have re installed win 7 in my laptop but given different name this time and downloaded firefox. I then signed in to sync. All seemed ok and the message popped up that i… (read more)

i have re installed win 7 in my laptop but given different name this time and downloaded firefox. I then signed in to sync. All seemed ok and the message popped up that it would syn momentarily. It does not sync anything. but in syn option i can see firefox connected to my account.

Asked by venki 5 years ago

Last reply by the-edmeister 5 years ago

  • Solved
  • Archived

Do older versions of FireFox receive bug fixes?

One of our vendors insists that downgrading to FF versions 24 or 27 will resolve some compatibility issues with their website. I would like to know if Mozilla patches Fir… (read more)

One of our vendors insists that downgrading to FF versions 24 or 27 will resolve some compatibility issues with their website. I would like to know if Mozilla patches FireFox, or only upgrades.

Thanks, Mark G

Asked by chispito 5 years ago

Answered by philipp 5 years ago

  • Solved
  • Archived

How the hell do you know how many messages I have on Facebook?

I decided to check on the "tiles," about which I knew nothing before now. Today, I noticed that Firefox knows exactly the number of messages I have at Facebook. If my co… (read more)

I decided to check on the "tiles," about which I knew nothing before now. Today, I noticed that Firefox knows exactly the number of messages I have at Facebook. If my collected data is in the aggregate, without any identifying information, how the hell do you know this? Opting out now, but I am very surprised to learn this.

Asked by CiaoBella1 5 years ago

Answered by user633449 5 years ago

  • Archived

How can Bookmarks menu 'Seperators' be removed when they don't appear in the Library dialog window?

Bookmarks menubar drop down list has extra seperators. After importing HTML favorites from other computers and consolidating the imports, there are several seperators tha… (read more)

Bookmarks menubar drop down list has extra seperators. After importing HTML favorites from other computers and consolidating the imports, there are several seperators that can not be removed. The Library dialog does not show these top-level seperators.

Asked by ss396camaro69 5 years ago

Last reply by finitarry 5 years ago

  • Archived

How do I change the sync direction AFTER setup?

After the initial setup of a sync account it seems to be impossible to change the sync direction. I went to the trouble of cleaning up my bookmarks folder. Took a whole a… (read more)

After the initial setup of a sync account it seems to be impossible to change the sync direction.

I went to the trouble of cleaning up my bookmarks folder. Took a whole afternoon. After synching it in the hope of spreading the new order to my other devices I found that instead the pre-cleanup chaos had returned to my bookmarks.

Well done Mozilla!

Of course I have now disabled sync. Maybe I'll have enough patience to have another go at cleaning up the bookmarks folder sometime.

Asked by AnnoyedFromStevenage 5 years ago

Last reply by guigs 5 years ago

  • Archived

ALL OF A SUDDEN I LOST MY FIREFOX ACCOUNT AND INFORMATION. WHAT THE HELL HAPPENED?

ALL OF A SUDDEN I LOST MY FIREFOX ACCOUNT AND INFORMATION INCLUDING MY YAHOO TOOLBAR AND ALL SETTINGS! WHAT THE HELL HAPPENED?!?!?!??! DO I HAVE TO START EVERYTHING OVE… (read more)

ALL OF A SUDDEN I LOST MY FIREFOX ACCOUNT AND INFORMATION INCLUDING MY YAHOO TOOLBAR AND ALL SETTINGS! WHAT THE HELL HAPPENED?!?!?!??! DO I HAVE TO START EVERYTHING OVER AND SET UP EVERYTHING AGAIN?!?!?!?!?

Asked by Sindy912 5 years ago

Last reply by user633449 5 years ago

  • Archived

Firefox crashes repeatedly

i am running windows server 2003 standard edition service pack 2, with the latest firefox 35.0.1 from approximately 2 weeks before, the older firefox versions wre crashin… (read more)

i am running windows server 2003 standard edition service pack 2, with the latest firefox 35.0.1

from approximately 2 weeks before, the older firefox versions wre crashing too. so i updated to the latest version

but the abrupt crashes did not stop.

i tried many things,but the issue is the same.

please send me a fix/patch or guidelines as to how to stop firefox from crashing, it is causing great loss to me.

should i switch finally to chrome,then.

i am at [email address removed]

thanks a lot

Email address removed by moderator. Please do not post sensitive information, and follow Forum rules and guidelines.

Asked by paragch 5 years ago

Last reply by ideato 5 years ago

  • Archived

Why do I suddenly have to mess w/ all these settings to get the latest version to work???

I'm NOT computer savvy; when I had my computer in for repairs 2 or 3 yrs. ago, my friend put Firefox in as my default browser, saying it was better the IE. After the late… (read more)

I'm NOT computer savvy; when I had my computer in for repairs 2 or 3 yrs. ago, my friend put Firefox in as my default browser, saying it was better the IE. After the latest version's automatic security update, I can't get websites to load. I don't have the time or energy to try all the fixes I've seen, and I certainly don't have the money to get my computer tweaked by a pro! I run 2 security programs, and I'm comfortable with them. I have nothing but the internet to keep me up to date on things & entertained. Can I get rid of this new version & security update & go back to what worked before?The past few days have been a nightmare! Please help! Thanks!

Asked by sccrab 5 years ago

Last reply by philipp 5 years ago

  • Archived

my browser has been taken over by ads, how do I get rid of them?

videos and click ads, highlighted and underlined text. thank goodness no popups. This happen on my pc once before too. but it would seem Mozilla would be immune to this k… (read more)

videos and click ads, highlighted and underlined text. thank goodness no popups. This happen on my pc once before too. but it would seem Mozilla would be immune to this kind of hacking.

note the upper right corner of the ad -- these are what replace the website's ads that would normally be there.

anyone know what to do?

Asked by replicateleaf 5 years ago

Last reply by user1089369 5 years ago