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  • Archived

Anyone else having troubles viewing Vines since the update to version 35?

I've done the trick where you change the config: "media.windows-media-foundation.enabled" value from true to false. But after the new update to Firefox 35, all vines are… (read more)

I've done the trick where you change the config: "media.windows-media-foundation.enabled" value from true to false. But after the new update to Firefox 35, all vines are just permanently frozen for me. I can see they load up perfectly, but they never start playing.

Asked by walksofar 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

Comodo Firewall Pro shows 319 outbound firewall connections with my computer when I open Mozilla Firefox. Why is this?

Dear Mozilla Firefox Support: I was just wondering if you would know why there are so many Comodo Firewall Pro firewall (319) outbound connections showing in my Comodo Fi… (read more)

Dear Mozilla Firefox Support:

I was just wondering if you would know why there are so many Comodo Firewall Pro firewall (319) outbound connections showing in my Comodo Firewall Pro firewall when I open my Mozilla Firefox web browser?

Is this a concern or is this normal traffic?

Asked by perfect-pc-oh 5 years ago

Last reply by James 5 years ago

  • Archived

fire fox redirects or email to 92.242.140.0 - 92.242.140.255' is 'email@barefruit.co.uk at 92.242.140.2 It is happing in and out of the school district and doe

Fire fox redirects or email mail.usd383.org to ( other info here to 92.242.140.0 - 92.242.140.255' is 'email at barefruit.co.uk ) this IP 92.242.140.2 It is happening in… (read more)

Fire fox redirects or email mail.usd383.org to ( other info here to 92.242.140.0 - 92.242.140.255' is 'email at barefruit.co.uk ) this IP 92.242.140.2 It is happening in and out of the school district and district. It only happens with firefox. WHY? Bitdefender has discovered this issue as a phishing attack.

Thanks Russel Dockins Network Service Manager Manhattan-Ogden


edit: removed personal information like phone, email and address from public.

Asked by RusselDockins 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

Is there a setting in FireFox that prevents Generic USB Card Swipers from working?

Clients of mine are having issues with this. I tested their card readers in NotePad to ensure they are functioning correctly which they are, and they even work in a diff… (read more)

Clients of mine are having issues with this. I tested their card readers in NotePad to ensure they are functioning correctly which they are, and they even work in a different browser like Chrome. The problem is the software I have works best with FireFox but the clients need to be able to swipe credit cards and it looks like the problem is between the card reader and browser. Help!

Asked by kskyleschwab 4 years ago

Last reply by guigs 4 years ago

  • Archived

On 13th of the month only, Firefox will not connect with Google.

I only noticed on Dec 13th that Firefox v34 or v35 wiii not connect to any Google site on the 13th of the month. It occurred on 13th January too. After that I experiment… (read more)

I only noticed on Dec 13th that Firefox v34 or v35 wiii not connect to any Google site on the 13th of the month. It occurred on 13th January too. After that I experimented with the date reset facility in Windows XP, ran a reboot and found I could reproduce this problem. Google search, maps, analytics are all affected and browser eventually says "server times out" with a plain grey background.

I have devised a routine that backsteps and then jumps for a date so that "the 13th" never happens again on this system.

Asked by marshtbb 5 years ago

Last reply by cor-el 5 years ago

  • Archived

Why my addons and dictionaries has been removed or disabled after installing GimpShop?

Hey there I tired to install GimpShop, which suppose to be already customised to look like a PSH version of Gimp. However the installer makes some funny business and all… (read more)

Hey there

I tired to install GimpShop, which suppose to be already customised to look like a PSH version of Gimp. However the installer makes some funny business and all the crapware possible: toolbars, addons etc. I stopped the installation and removed the crapware using AdwCleaner, SpyBot 2.0 and Eset Online Scanner. However, my dictionaries, add-ons in both Firefox and Gimp were either disabled or removed.

So, here are my questions:

1. Why where they disabled or removed? BTW I couldn't reactive them. 2. Why Firefox is the only browser that installs without asking addons form freeware installers (which very often you can not uncheck their installations)? Chrome has less crap and Opera never has anything unwanted installed. 3. Why Firefox keeps hanging up ale slowing down the system when there is only one heavy page? Or keeps freezing when Adobe Flash in YouTube constantly crashes?

Asked by AlecClaire 5 years ago

Last reply by guigs 5 years ago

  • Archived

I want to install and extension globally

I am an it admin and want to install an extension globally, but placing the .xpi file in C:\Program Files (x86)\Mozilla Firefox\browser\extensions\ or C:\Program Files (… (read more)

I am an it admin and want to install an extension globally, but placing the .xpi file in C:\Program Files (x86)\Mozilla Firefox\browser\extensions\ or C:\Program Files (x86)\Mozilla Firefox\plugins and restarting the browser does not prompt to install the plugin. I noticed that the cli tags have been depreciated so i did not give that a shot. The computers are windows 7 64 bit and firefox version is 35.

Asked by xnukemx47 5 years ago

Last reply by cor-el 5 years ago

  • Archived

Installing and managing firefox in an enterprise environment using a third party desktop managment system (Novell ZEN)

We want to deploy Firefox in our enterprise environment and need to figure out a way to have the install run silently, no user interaction. We use Novell's ZEN to central… (read more)

We want to deploy Firefox in our enterprise environment and need to figure out a way to have the install run silently, no user interaction. We use Novell's ZEN to centrally manage our desktops and how we've done this with other installs is to create a response file, but I guess Firefox will not use response files. So, how would we accomplish this?

Any help would be greatly appreciated.

Ken

Asked by kenwmax 5 years ago

Last reply by guigs 5 years ago

  • Archived

User name sent to my email address, but never arrives. Has Firefox been hacked and user info being sent to the wrong people?

Had some issues with Firefox 35.0.1 trying to post on this forum. Fox would not accept my login, so I requested to reset my password. Password reset O.K. still a no go, t… (read more)

Had some issues with Firefox 35.0.1 trying to post on this forum. Fox would not accept my login, so I requested to reset my password. Password reset O.K. still a no go, thought my login was bad and requested them send my "User name" (same email) User name never arrives. I had to create a new account on the forum to post this question as I can't get my old login to work.

Anyone else having this problem or has Firefox been hacked and my "User Name" sent to someone else?

Asked by SharkyCA 5 years ago

Last reply by guigs 5 years ago

  • Archived

Firefox version 35 update erases passwords, yet AGAIN. 3rd update in a row.

Just finished turning off Firefox's auto updates on all of my computers. Because I had to learn to get in the habit of copying my Firefox profile about once a month. Wh… (read more)

Just finished turning off Firefox's auto updates on all of my computers. Because I had to learn to get in the habit of copying my Firefox profile about once a month. Why? Because I keep losing my settings! Mainly my passwords. This is now the 3rd update in a row that has dropped my passwords. 2nd time on that computer. (Windows 8.1) .

Please figure out why this occurs. (I can't be the only one). If it was always the same computer, I would point at it. But, the other 2 are Windows 7.

OR................ maybe...........instead of the profile being updated and possibly losing files, or over writing them. At the start of the update, say it makes a backup? Just in case v. 36,37,38,39,40,41,42.................cause the same issue. At least then if the passwords are the only issue, grab the 2 files and drop them back in the profile. done.


I hate sounding like a douche, just really freakin annoyed.

Asked by WhiteF150 5 years ago

Last reply by cor-el 5 years ago

  • Archived

Firefox crashes

bp-0979068e-4206-4d7a-937c-b2b262150120 firefox crash as soon as i start the application. Tried to uninstall the application and re install it again, but the same behavio… (read more)

bp-0979068e-4206-4d7a-937c-b2b262150120

firefox crash as soon as i start the application.

Tried to uninstall the application and re install it again, but the same behavior happened again.

Asked by mos_hussein 5 years ago

Last reply by Chandan_Baba 5 years ago

  • Solved
  • Archived

firefox update causes dead_pool_header error on my computer

when I update mozilla, the next time i boot up my computer I get the message dead_pool_header. the only way for me to get windows to start up again is to restart my compu… (read more)

when I update mozilla, the next time i boot up my computer I get the message dead_pool_header. the only way for me to get windows to start up again is to restart my computer in safe mode and reboot my computer to a time before I get the update.

Asked by viglib1 5 years ago

Answered by FredMcD 5 years ago

  • Archived

"A copy of Firefox is already open. Only one copy of Firefox can be open at a time." using mulitple logins

We use some dumb terminals to log multiple users onto a Windows Server machine. All the terminals login using the same account (and profile). However only one of the lo… (read more)

We use some dumb terminals to log multiple users onto a Windows Server machine. All the terminals login using the same account (and profile). However only one of the logins is able to use Firefox, everyone else gets the message saying its already open. We don't have any issues with IE, but... its IE... ugh.

Is there a way around this? I understand a lock file is created in the profile (which would then apply to all users logged in on that account). Is there a way to make them unique in some way? Please don't suggest we have to change browsers :(

Asked by SubaruImpreza 5 years ago

Last reply by cor-el 5 years ago

  • Archived

Firefox using too much RAM

When starting (or restarting Firefox) everything is fine - even with loads of tabs open. Slowly, even if I'm not using it the RAM usage increases 500M and up. I'm runn… (read more)

When starting (or restarting Firefox) everything is fine - even with loads of tabs open. Slowly, even if I'm not using it the RAM usage increases 500M and up.

I'm running 35.0.1, but the problem existed with earlier versions too. Reading various threads looks like I'm not the only one, but none of the threads come up with a solution.

I have however tried all the things suggested, disabled hardware acceleration, running in safe mode, etc. Makes no difference. The problem remains. The only thing that works is closing Firefox and reopening it, say every 30 minutes - that's a pain.

As I say this has been going on for a long time in various version (certainly a year or two) and on various PCs. On 64 bit machines with loads of RAM it's a nuisance, but I have some applications which will only run in a true 32 bit environment, and in on those machines Firefox is to all intents and purposes unusable.

The other thing that works is using explorer, but I've been a Thunderbird user almost since day 1 - back in the days when real mozilla techs gave real technical support - so I really don't want to have to do that.

Would be good, as a starting point if someone could say how much RAM Firefox should use running in safe mode with only one tab open. That would at least put a stake in the ground.

Asked by samarang 5 years ago

Last reply by John99 5 years ago

  • Archived

When I start Firefox, an error box appears with header "failure" and "createprocess" inside the box. I've applied your "safe mode" advice, but did not work

When I start Firefox, an error box appears with header "failure" and "createprocess" inside the box. I've applied your "safe mode" advice, but did not work. I've updated … (read more)

When I start Firefox, an error box appears with header "failure" and "createprocess" inside the box. I've applied your "safe mode" advice, but did not work.

I've updated the javadevelopment and shockwave flash plugins. These were the only ones that indicated it required updates. I ran these updates independent from the site and through the providers. Still appears to be a problem.

These problems do not occur in Chrome

Asked by Ysbeer 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

How do I override self-signed certificate old ssl blocking.

My hard drive failed and was replaced by my desktop support team. As a result, I had to re-install FireFox, my preferred browser to provide console connections to my prod… (read more)

My hard drive failed and was replaced by my desktop support team. As a result, I had to re-install FireFox, my preferred browser to provide console connections to my production servers. These connections are old, firmware platforms that are not updatable behind multiple firewall layers. They use old versions of ssl and self signed certificates. Your new browser simply blocks access. Without the ability to override permanently this 'feature', I am unable to access the consoles of servers doing billions of dollars in business. I have a work-around in place with other browsers.

Asked by franksayers 5 years ago

Last reply by guigs 5 years ago

  • Archived

TLS_DHE_RSA_WITH_AES_256_GCM_SHA384 (DHE-RSA-AES256-GCM-SHA384) and TLS_DHE_RSA_WITH_AES_256_CBC_SHA256 not work with Firefox 50.0

Hello, First, thanks for Firefox and all you work ! Ciphers TLS_DHE_RSA_WITH_AES_256_GCM_SHA384 (DHE-RSA-AES256-GCM-SHA384) and TLS_DHE_RSA_WITH_AES_256_CBC_SHA256 (DHE-R… (read more)

Hello, First, thanks for Firefox and all you work ! Ciphers TLS_DHE_RSA_WITH_AES_256_GCM_SHA384 (DHE-RSA-AES256-GCM-SHA384) and TLS_DHE_RSA_WITH_AES_256_CBC_SHA256 (DHE-RSA-AES256-SHA256) not work with Firefox 50.0 and Firefox 53 Nithly. But they are in the wiki : https://wiki.mozilla.org/Security/Server_Side_TLS in "Intermediate compatibility (default)" Are they supported ? Thanks a lot. David

Asked by davidfr 3 years ago

Last reply by davidfr 3 years ago

  • Solved
  • Archived

Random buffering that never ends [Flash/HTML5]

So, interesting opportunity to learn something new! ;) What is wrong: buffering. At first I thought I have problems with Flash alone, but this isn't true. Any video [be i… (read more)

So, interesting opportunity to learn something new! ;) What is wrong: buffering. At first I thought I have problems with Flash alone, but this isn't true. Any video [be it on Youtube or Twitch, Flash player or HTML5 player, doesn't matter] randomly will stop. I will see the buffer "icon" and... nothing happens. Ever. I can leave it for as long as I want, it will not budge. On Twitch.tv it's a bit different, it will pause the stream for a solid minute and then "restart" itself.

Cleared cache, session files, updated Flash, used Ccleaner as well. Don't want to go through creating a new profile yet (a bit of a hassle), trying to figure out what might be causing the issue. As I said, it's very random, sometimes happens in short video on Youtube, sometimes I can watch long videos without much problem. And no, my internet is not the issue, double checked on that.

Any ideas?

Asked by br0k3n 5 years ago

Answered by br0k3n 5 years ago

  • Archived

Which plugins to I need to watch online movie streams?

I can watch Youtube videos as well as streams such as Twitch. However, when I try to watch an online movie stream it doesn't work anymore. The loading wheel just keeps sp… (read more)

I can watch Youtube videos as well as streams such as Twitch. However, when I try to watch an online movie stream it doesn't work anymore. The loading wheel just keeps spinning, but no error message comes up that says that there is a plugin missing. I installed and updated the flash player and shockwave player, so which plugins do I need more? Java or silverlight maybe? Thank you

Asked by GSicKz 5 years ago

Last reply by guigs 5 years ago