Firefox Support Forum

My Firefox Options page does not show the np-mswmp.dll as installed. I downloaded the WIndows Media Player plugin from dlldump.com to my downloads folder (XP OS) per your webpage instructions here: http://kb.mozillazine.org/Windows_Media_Player#Installing_the_new_plugin

I changed the about: config flag to True for plugsin.load[etc]. Firefox did not detect the new plugin. I tried to move it to c:\Program Files\Firefox\browser and Windows would not let me. (I could not find a \plugins folder there.) Then I tried to install it by using the gear icon and "Install Add-on from file". Firefox would not let me, said it was corrupt. What gives?

I just reset Firefox because it told me that it was running slow and could be fixed that way. It works perfectly but there is this annoying bar on the bottom of my screen and I don't know what it is. It doesn't have any icons and is only about a cm high. It matches my theme as well, but doesn't go away when I change my theme. I can't figure out how to get rid of it or find someone else with the same problem. Please help! And thank you.

Since the latest update I am getting really frustrated with the security, it is a pain all i want to do is view my phone bill - it is a PDF from my account on Virginmobile, the Mozilla help discussion is a circular message with no solution. I have made the updates automatic I have installed a PDF viewer, I have tried restart and all NO luck and I am now out of time..... I have to just not use Firefox as my browser to get the bill and if this is the same for my other accounts I will have to make another browser the defalt :( !

I have a new computer and run Symantec protection on it. When I open Facebook it always says a script is running and asks me what I want to do (continue, debug or end script). Then I can't post pictures of anything on that grey toolbar. When I post just words it stays light grey and if I try to leave the page it says I'm not done, but then posts it anyways... Any help would be appreciated. It only happens on mozilla.

As a result of my actions herein - I have now determined what "Persona" is & am happy to allow that but want to know what & why google need to examin my email address. is this limited to my profile data only (which they are already aware of as I was registering via my gmail address) or do they drill down into contacts and other private data?? I will also research & impliment the merits of persona but desire this answer to my question before I proceed. many thanks! Mozilla Rocks! ta Damian

Adobe has a new website http:/www.adobe.com. the first time you open it asks your location. I choose d Greece - English. After i did it I cannot anymore to opene adobe.com it directs me always to the unavailable site :http://adobe.com/gr-en Please help

Microsoft XP PC - restored to factory settings d/t PC performance poor - when I reinstalled to factory settings, all my Bookmards for FireFox were gone (as well as downloads) and no way to use backup or restore as the date is not available. All my emails were still avail. How do I get my Bookmarks back as they must be on the PC somewhere?

On Nov. 11th I stop getting KimKomando news after receiving it for several years. My first thought they have a software computer problems. So three days go by, still no KK Newsletter. So! I thought I would to download a new link must have lost the old one. I go to her website and start downloading their new link, but about half way thru it, it stops and it tell me that Yahoo Spam as stop the download saying that a 3rd party spam as stopped the download. Yahoo doesn't tell you how to unspam a wanted program or email. So I contact KIMKomando about the problem. She reset the newsletter info to receive a again. I"m still not getting the newsletter. I was thinking that maybe Firefox maybe the 3rd party? it a How do I fix this?

This is one her many ideas the could cause this problem. You may also need to check with your Internet Service Provider if this continues to happen and let them know the newsletters at the addresses above are not SPAM. Hundreds of thousands of subscribers are sent our newsletters daily without issues. They are sent all at once and certain servers may not be able to handle these bulk emails.

I'm asking Firefox how to fix this this spam problem of 3rd party.  How do I find that 3rd party?

Application Basics

Name: Firefox Version: 34.0.5 User Agent: Mozilla/5.0 (Windows NT 5.1; rv:34.0) Gecko/20100101 Firefox/34.0 Multiprocess Windows: 0/1

Crash Reports for the Last 3 Days

All Crash Reports

Extensions

Name: Flagfox Version: 5.0.10 Enabled: true ID: {1018e4d6-728f-4b20-ad56-37578a4de76b}

Name: Microsoft .NET Framework Assistant Version: 0.0.0 Enabled: true ID: {20a82645-c095-46ed-80e3-08825760534b}

Name: Norton Toolbar Version: 2014.7.10.12 Enabled: true ID: {2D3F3651-74B9-4795-BDEC-6DA2F431CB62}

Name: Protect My Choices Version: 1.1.3 Enabled: true ID: {dc501fe1-520b-41f2-9421-ecbb2e7f0255}

Name: Coupons.com CouponBar Version: 5.0.0.7 Enabled: false ID: {1C43BAF1-00C2-40A8-A09E-F84CFD79546D}

Name: XULRunner Version: 1.9.1 Enabled: false ID: {5A4713AD-2FBB-49E5-B045-F12C3AB092B6}

Graphics

Adapter Description: NVIDIA GeForce 7300 LE Adapter Drivers: nv4_disp Adapter RAM: Unknown Device ID: 0x01d1 Direct2D Enabled: Blocked for your graphics driver version. Try updating your graphics driver to version 182.65 or newer. DirectWrite Enabled: false (0.0.0.0) Driver Date: 9-17-2007 Driver Version: 6.14.11.6371 GPU #2 Active: false GPU Accelerated Windows: 0/1 Basic (OMTC) Blocked for your graphics driver version. Try updating your graphics driver to version 182.65 or newer. Subsys ID: 04051028 Vendor ID: 0x10de WebGL Renderer: Blocked for your graphics driver version. Try updating your graphics driver to version 182.65 or newer. windowLayerManagerRemote: true AzureCanvasBackend: skia AzureContentBackend: cairo AzureFallbackCanvasBackend: cairo AzureSkiaAccelerated: 0

Important Modified Preferences

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Important Locked Preferences

JavaScript

Incremental GC: true

Accessibility

Activated: false Prevent Accessibility: 0

Library Versions

NSPR Expected minimum version: 4.10.7 Version in use: 4.10.7

NSS Expected minimum version: 3.17.2 Basic ECC Version in use: 3.17.2 Basic ECC

NSSSMIME Expected minimum version: 3.17.2 Basic ECC Version in use: 3.17.2 Basic ECC

NSSSSL Expected minimum version: 3.17.2 Basic ECC Version in use: 3.17.2 Basic ECC

NSSUTIL Expected minimum version: 3.17.2 Version in use: 3.17.2

Experimental Features

When I bring up facebook on firefox it is a good size. My games were good before today but now they are so huge I can't play them. I think I must have hit a button by mistake but I don't know how to fix it. Can you help me?

when I put the cursor over the house in the upper right corner a box shows on the upper left that says http://Vosteran.com/?f= there is more but lengthy. The icon in the tray at the bottom is sheet of paper with the to right corner folded. No fire ball type icon.

all of this works on IE and chrome and on firefox on another computer. I no longer can go to chat at www.jackinchat.com. this site loads but the chat will not. I no longer can print my email from verizon.net. The firefox seems to have the same set up on both . This one is ver 34.0 the other says 34.0.5

I am a comp dummy, but I really like firefox but since I tried to personalize my firefox, all the time when I press a link or go to some less known site I get blank pages, while the adress is in the top showing. No wheels turning. Keep on burning, firefox!!! Blocking too much, being too bossy, I do have great internet and pc security. In my own email account, you just prevent it from working! That's ridiculous. Start the fire. Greetings, The wolve-like (that's what my last name means: Roelofs. Robin Mark Roelofs, The Netherlands

Pleae do something.