Showing questions tagged: Show all questions
  • Solved
  • Archived

There are some strange looking certificates that I cannot seem to delete. Any suggestions?

There are some certificates that never delete from the Certificate Manager: Authorities. Many of them are with companies and government agencies that I do not recognize e… (read more)

There are some certificates that never delete from the Certificate Manager: Authorities. Many of them are with companies and government agencies that I do not recognize ever doing business with or interacting with in any way. Everytime that I select them and delete them, they always reappear when I reopen the View Certificates window (Firefox : Preferences: Advanced: Certificates : View Certificates : Authorities). How can I delete these?

Asked by urgentcare 5 years ago

Answered by jscher2000 5 years ago

  • Solved
  • Archived

Modification request - Search and Form History

Hi, Firefox options are currently set to include a checkbox for "Remember search and form history." I'd like to request that this be modified to two separate checkboxes:… (read more)

Hi,

Firefox options are currently set to include a checkbox for "Remember search and form history." I'd like to request that this be modified to two separate checkboxes: "Remember Search History" and "Remember Form History."

Why? Because some people want one but not both. I want to be able to fill in forms quickly at sites that I frequent. But I don't want the search bar regurgitating search phrases that I'm no longer looking for. Searches and forms are different situations and should be treated as such.

Thank you.

Asked by ajk1962f 5 years ago

Answered by CoryMH 5 years ago

  • Solved
  • Archived

my bank homepage displays fine, but after I login it does not.

The graphics on the screen disappear, and what should be in the menu bars is listed on the left, one item on a line. This does not happen with IE11, and the bank esuppor… (read more)

The graphics on the screen disappear, and what should be in the menu bars is listed on the left, one item on a line. This does not happen with IE11, and the bank esupport group says they have not seen it before.

Asked by Baffled1 5 years ago

Answered by Baffled1 5 years ago

  • Solved
  • Archived

Cannot create a new bookmark

After a recent update there was a change on the Firefox Control Bar. To the right of the bookmark star icon another icon appears. When I click the bookmark icon I do not… (read more)

After a recent update there was a change on the Firefox Control Bar. To the right of the bookmark star icon another icon appears. When I click the bookmark icon I do not get the normal save options panel, instead a blue star jumps from that icon to the new icon. When I search for the new bookmark it is nowhere to be found. I am running Firefox 34 on a newly installed Windows 8.1 Pro X64 system. The problem still occurs in safe mode and after a reset.

Asked by Hairy Scot 5 years ago

Answered by philipp 5 years ago

  • Solved
  • Archived

New Tabs are being hijacked by Ask.com

Hello, Windows 7 sp1 and Internet Explorer 11 were put on my computer. After that my new tabs for Firefox and Chrome have been hijacked by an Ask.com search page with ad… (read more)

Hello,

Windows 7 sp1 and Internet Explorer 11 were put on my computer. After that my new tabs for Firefox and Chrome have been hijacked by an Ask.com search page with advertisements. A Dell tech spent several hours trying to remove the Ask.com page. He did at least the following, and probably more, not necessarily in this order.

1. He went to control panel and reviewed newly installed programs 2. He went to Firefox menu, add-ons checking for extensions (I now have no extensions any more), my appearance is default, plugins look like they are from reputable companies, ie. Cisco, Adobe, Java, Citrix, etc. 3. He ran several malware programs, ie. AdwCleaner, SuperAntiMalware, and I think one was Rage. 4. My Firefox has been reset 5. The computer has been restarted several times.

Does anyone have any other suggestions. Between myself and the Dell guy, we have spent hours trying to remove this ridiculous malware.

I have Firefox 34.0, Windows 7 sp1, Dell Inspiron desktop

Thanks for your help


Firefox: I really think that you should have something in the browser that asks, 'do you want to install Ask.com hijack page, or at least make it easy to remove, or have a page that shows all things that were recently installed, or have a page that shows all add-ons that display ads in case we want to remove them.

Asked by punkin1 5 years ago

Answered by punkin1 5 years ago

  • Solved
  • Archived

i could not comment tamil in facebook status what is the problem i'm so tried

i'm always using firefox as my default browser, also using facebook in firefox i put a status in tamil using tamil visai keyboard aome of days i could not comment tamil i… (read more)

i'm always using firefox as my default browser, also using facebook in firefox i put a status in tamil using tamil visai keyboard aome of days i could not comment tamil in any of facebook status i could not solve it.. please help me..

thank u...

Asked by veenu 5 years ago

Answered by iamjayakumars 5 years ago

  • Solved
  • Archived

Error after installing FF34 over FF33: XML Parsing Error: undefined entity WebIDE

Hi, After installing FF34 over FF33 i'm getting a window with this message, when i close the windows firefox closes too: XML Parsing Error: undefined entity Location: chr… (read more)

Hi, After installing FF34 over FF33 i'm getting a window with this message, when i close the windows firefox closes too:

XML Parsing Error: undefined entity Location: chrome://browser/content/browser.xul Line Number 320, Column 5: <key <="" command="Tools:WebIDE" id="key_webide" keycode="&amp;webide.keycode;" p=""> </key>


^

Asked by whocarez 5 years ago

Answered by cor-el 5 years ago

  • Solved
  • Archived

My passwords were saved without asking and there is no way to get rid of them, help please?

I never save passwords and since the new Firefox update all my passwords are saved. I have tried to see if they were saved by accident under options/security but they we… (read more)

I never save passwords and since the new Firefox update all my passwords are saved. I have tried to see if they were saved by accident under options/security but they were not and have no idea how to have them removed.

Asked by indifriend 5 years ago

Answered by cor-el 5 years ago

  • Solved
  • Archived

The list of search engines nolonger shows up when I click the arrow in the search window.

The search engines are still listed when I access "Change Search Engine Settings" but do not show up when I click the arrow in the search box. Other than "Add Firefox He… (read more)

The search engines are still listed when I access "Change Search Engine Settings" but do not show up when I click the arrow in the search box. Other than "Add Firefox Help".

Asked by Ken.Attwood 5 years ago

Answered by Sirus 5 years ago

  • Solved
  • Archived

I want to undo the search options I choose for the latest update

I just upgraded to the latest Firefox. In the process there were some options for the Search window. I clicked on something that, when I start typing a word or phrase i… (read more)

I just upgraded to the latest Firefox. In the process there were some options for the Search window. I clicked on something that, when I start typing a word or phrase in the window, a drop-down list appears below the window with suggestions. This drives me nuts! How do I disable the auto-suggestions? In Options/Search I have NOT checked "Provide search suggestions."

Asked by aristata 5 years ago

Answered by cor-el 5 years ago

  • Solved
  • Archived

Cannot bookmark a Youtube video

Whenever I try to bookmark a specific Youtube video, the bookmark does not get added. For example, if I click the Star icon while viewing a video, the little animation pl… (read more)

Whenever I try to bookmark a specific Youtube video, the bookmark does not get added. For example, if I click the Star icon while viewing a video, the little animation plays where the star goes into the clipboard icon, but the star does not turn blue. Any other method of bookmarking a video also does not work.

I also cannot bookmark https://www.youtube.com/yt/about/en-GB/ for example, but I can bookmark the Youtube home page, i.e. https://www.youtube.com/

I haven't come across any other addresses I cannot bookmark yet. I was certainly able to bookmark individual Youtube videos until recently. I first noticed the problem in 33.1 but it's still present in 34.0.

I have tried using the Reset Firefox feature, but that does not fix the problem. I have made a new Firefox profile, and that does fix the problem, but I would like to get it working on my existing Firefox profile if possible.

Asked by pelago 5 years ago

Answered by cor-el 5 years ago

  • Solved
  • Archived

The Tab button no longer works to allow me to go between text entry boxes

After updating to the new Firefox revision the Tab button no longer works when getting between text fields to enter in information such as shipping address, name, and stu… (read more)

After updating to the new Firefox revision the Tab button no longer works when getting between text fields to enter in information such as shipping address, name, and stuff like that where a simple TAB would navigate you between text boxes.

Asked by benpierce25 5 years ago

Answered by ideato 5 years ago

  • Solved
  • Archived

I can no longer get the complete menu of bookmark folders with 34.0.

After Firefox upgraded to 34.0, when I bookmark a page, I can no longer drop down my entire list of bookmark folders to save the new one in the right place. Is that opti… (read more)

After Firefox upgraded to 34.0, when I bookmark a page, I can no longer drop down my entire list of bookmark folders to save the new one in the right place. Is that option no longer available? The few that do appear on the list now are usually not what I'm looking for.

Asked by Marcia 5 years ago

Answered by Marcia 5 years ago

  • Solved
  • Archived

Why doesn't my password work?

I signed up for an account within the past 30 minutes. I selected a password and confirmed it. Then I went to the Android store to download Firefox for Android on my ph… (read more)

I signed up for an account within the past 30 minutes. I selected a password and confirmed it. Then I went to the Android store to download Firefox for Android on my phone - and that worked successfully. But when I tried to sign in, my password was rejected. I checked to assure it was the same, and it is. Why is my password not working? Oh, and it is 9 characters long with two numerals.

Further I tried to change my Firefox password on my desktop PC only to be rejected for the same issue. So I cannot even change my password (it requires the old password).

Asked by jlmunson 5 years ago

Answered by the-edmeister 5 years ago

  • Solved
  • Archived

Firefox freezes unless you keep moving the mouse - still an issue

I've tried all the suggestions and went through the lists to try to fix this problem: Run update Reset Safe Mode Turn off hardware acceleration Disable add-ons Default ap… (read more)

I've tried all the suggestions and went through the lists to try to fix this problem: Run update Reset Safe Mode Turn off hardware acceleration Disable add-ons Default appearance etc.

I tried multiple malware programs, deleted cookies (only threat found). All of this didn't fix the problem, but now I have errors when I restart my computer. Ugh!

Asked by cynster101 5 years ago

Answered by ideato 5 years ago