Firefox Support Forum

Firefox Hello was added in Firefox Beta 34.0. However, the Firefox Hello button doesn't appear in either the Firefox menu, or in Customize Mode. Am I missing something or is it only available to select people?

Hi, I have always used Mozilla Firefox and loved it but in the last few weeks it is driving me insane. Whenever I load a webpage and I don't move the mouse it just freezes until I move the mouse again. If I load the same page off internet explorer it loads straight away without moving or touching anything. I am on the current version of 34.0 Beta Update Channel. I have tried using a previous version and the same problem is there. I really want to use Firefox but it's at the stage I won't if I have to be sitting in front of the computer moving the mouse to load each page I need. Can anyone please help me.

hello no perfect reply has been given by you and i am really sorry mozilla firefox till now it wa my best browser but it has started alot of bugs in the new updatestill i am getting new bugs like not opening the FILE EXPLORER of my computer when browsing some social sites like facebook to UPLOAD PHOTO or to save an photo beforte it wa soo awesome but it has been degraded really no images are saved from the google and all other browsers it is running saving and uploading from my pc ver well so sorry i am switching this browser shame two or three times review and question is asked but no solution to this problems and more and more problems are increasing to me so off to this browswe bye thanks

Since Firefox 33.0 I have this visual glitch - some random vertical lines that appear somewhere near first tab if only one tab is open. I tried different versions and it started with FF 33.0 and is in all 33 versions. Now I'm testing FF 34.0b7 and it seems it's not there. So I hope its not gonna pop up when 34 goes stable. Here are some screenshots: http://i.imgur.com/sdvMGi5.png http://i.imgur.com/Y19ABs2.png http://i.imgur.com/Yj8Sj7t.png To make it appear I need to open two tabs, then close the second one, and that's when it appears. Those lines are blinking/relocating depending on where my mouse is, e.g. moving the mouse over the address bar makes it change.

I want to resume my downloading file which was interrupted, and found the solution from this link http://geeks.im/resume-interrupted-and-broken-downloads-in-firefox/ which is only possible from replacing existing .PART file. But I did not found any .PART file on windows 8.1, any help?

I recently made Firefox my default browser, in lieu of Chrome, mainly just for variety and to keep abreast of things; no biggie. There are numerous problems playing videos. I recently solved one big issue, where videos would play but NOT in fullscreen at foxsports.com/foxsportsgo, by disabling hardware acceleration, as suggested under Firefox Help. Thank you. Yes, I've read pretty much ALL of Firefox's canned help suggestions on the topic of video playback problems but I haven't got a solution. I did try doing the master reset as suggested, but it was to no avail. I checked and I have the latest Flash Player plug-in, 15.0.0.189. It's set to Always Activate. I haven't problems with any videos playing when using Chrome. I experienced a number of sites and video play problems but here I'll focus in on just one: a video appears and it seems to have loaded Ok since it shows a frame (a teaser, not the 1st frame); but when I click Play it says, "An error occurred, please try again later" and there's a "Learn More" link. Following that link, the subsequent page says I should wait 30 minutes and then try playback again. That's a crock. As a sample of this problem, go to http://davidblaine.com/video/street-magic and click any of the videos. They all consistently fail for me with that singularly unhelpful generic error message!

[Edit] I just now noticed/realized that I'm on the beta update channel, and just in case that fact is contributing to these video problems, I've uninstalled v34 and installed v33.0.3. But the cited playback problem persists despite the version fallback.

Firefox no longer shows in Finder, Dock, or Desktop. It does show in open at log in under Preferences. Firefox 56 shows in Dock. Happened since latest upgrade Beta 34. I don't know what the "56" means. How can I fix this. Thank you.

I want the latest STABLE version of Firefox. I'm not interested in BETA versions. But, Mozilla is doing a good job of hiding the latest stable version and forcing customers into its ever-changing unstable Beta system. Can anyone tell me which version of Firefox is the newest STABLE version; and where can I find it? Thank you for your assistance!

Can anyone confirm that opening https://www.flickr.com/create/ with the latest Firefox 34 beta crashes it? I tried with a new profile and the same happens.

A lot of space is waste by the new spacing of the TOP 20 Bookmarks evoked by the upside down triangle right to the web address line. How can the former spacing restored?

I'm not a developer but I receive beta releases for the desktop version (for Mac) which, of course, sometimes have issues. I'd like to help with Firefox' improvement by letting developers know what I experience. Where are users supposed to post the problems I see?

I cannot make a desktop shortcut of my yahoo email without it opening in INTERNET EXPLORER. The connection is much better in Mozilla and I want to use this. i HAVE REMOVED ALL OBVIOUS SHORTCUTS FROM IE. i DON'T KNOW WHAT ELSE TO DO. Please Help?

I updated to FF33 and then beta 34. I use my tile page as my homepage. In both versions of FF, I cannot search in the address bar from the tile page nor can I input a URL and have it take me to that website. Any help available? I've looked high and low and found nothing to assist so far.

My bank has just advised that after Jan. 8, 2015 my browser has to use TLS 1.0 as its encryption method. I can't for the life of me find out what encryption method Firefox uses.

I have Silverlight installed, the latest version, installed Click to Play and it reports Silverlight plugin is NULL, so it will not run. Do I need to go back to an older version?