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  • Archived

Firefox Hello: microphone not working when receiving a call

When I invite someone to a Firefox Hello call, my microphone doesn't seem to work. I've established that: I can hear and see my interlocutor who receives the invitation… (read more)

When I invite someone to a Firefox Hello call, my microphone doesn't seem to work.

I've established that:

  • I can hear and see my interlocutor who receives the invitation just fine
  • Microphone works normally on WebRTC sites
  • In fact, when I call myself via Hello, I can hear myself if the hello.firefox.com page is allowed to use the microphone and the audio is not muted. Unfortunately, I don't have anyone who would consider installing the Beta to make a test call but I suspect it would work as well, because why not?
  • But when I send the invitation and then accept the incoming call via the widget that appears, my interlocutor can't hear me. I don't have a webcam, so I can't test video.

I don't see any messages in the stderr output. I used to see a message "WARNING: no real random source available", installed haveged and now it no longer appears, but the microphone problem wasn't solved. Unfortunately, I don't know how to diagnose the problem further.

Asked by RedCucumber 5 years ago

Last reply by RedCucumber 5 years ago

  • Archived

Secure Connection Failed Error code: mozilla_pkix_error_inadequate_key_size

when im trying to connect https site like: https://proddb.emitac.co.ae:1158/em/console/logon/logon here is error: ecure Connection Failed An error occurred during a conne… (read more)

when im trying to connect https site like:

https://proddb.emitac.co.ae:1158/em/console/logon/logon

here is error: ecure Connection Failed

An error occurred during a connection to proddb.emitac.co.ae:1158. The server presented a certificate with a key size that is too small to establish a secure connection. (Error code: mozilla_pkix_error_inadequate_key_size)

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Asked by farrukhse 5 years ago

Last reply by philipp 5 years ago

  • Archived

aspx downloads fail after Firefox 34 upgrade

Upgraded my 32.0.3 to 34 version on my XP desktop computer. Now aspx files I download for business (county tax data via helioncentral.com) just fail. No application set… (read more)

Upgraded my 32.0.3 to 34 version on my XP desktop computer. Now aspx files I download for business (county tax data via helioncentral.com) just fail. No application settings. I had them all set to open with my Adobe software (not Reader).

I tried the same on my Windows 7 laptop, which still has FF 32.0.3 and it works just fine. So I uninstalled FF 34, deleted the Mozilla Firefox folder, and re installed 32.0.3. It worked again, but the browser was running slower than molasses.

It did an auto update back to 34 when I opened "about Firefox", and the browser runs faster again, but the aspx downloads still fail. HELP! I hate Chrome! Don't abandon me! There must be something I can do, but nothing in the help or support forums has done it.

Thank you

Asked by TerriF 5 years ago

Last reply by TerriF 5 years ago

  • Solved
  • Archived

Firefox Hello button doesn't appear.

Firefox Hello was added in Firefox Beta 34.0. However, the Firefox Hello button doesn't appear in either the Firefox menu, or in Customize Mode. Am I missing something or… (read more)

Firefox Hello was added in Firefox Beta 34.0. However, the Firefox Hello button doesn't appear in either the Firefox menu, or in Customize Mode. Am I missing something or is it only available to select people?

Asked by MCGamer20000 5 years ago

Answered by James 5 years ago

  • Archived

WebRTC call button (newly called as Firefox Hello) doesn't show up in the Beta channel of Firefox 34.0

After I updated the Firefox Beta channel to latest, I dont see the Call button, which was one of the features that is supposed to work in Beta, as per the release notes o… (read more)

After I updated the Firefox Beta channel to latest, I dont see the Call button, which was one of the features that is supposed to work in Beta, as per the release notes of 34.0 - https://www.mozilla.org/en-US/firefox/34.0beta/releasenotes/. I found a similar thread telling the same issue - https://support.mozilla.org/en-US/questions/1026107?esab=a&as=aaq. But, I couldn't reply to that question, by mentioning its the same problem I am facing, so creating this support account and replying to that question and raising this issue. Thanks!

Asked by SwamiS 5 years ago

Last reply by cor-el 5 years ago

  • Archived

Videos on websites don't play in Firefox version 34. Why????

Since upgrading to the latest version 34, I can no longer see videos on websites. Always worked before, so why not now? Flash, Shockwave, Java, Realplayer are all latest … (read more)

Since upgrading to the latest version 34, I can no longer see videos on websites. Always worked before, so why not now? Flash, Shockwave, Java, Realplayer are all latest versions.

Asked by Tom62 5 years ago

Last reply by Tom62 5 years ago

  • Archived

Youtube and other videos sites are not loadiing properly and even twitter take time to load, at the same time while tried with chrome, it work fairly

I am being used firefox last four years, last approx two months i have a issue of videos are not loading properly, esp youtube like sites and even facebook videos. Videos… (read more)

I am being used firefox last four years, last approx two months i have a issue of videos are not loading properly, esp youtube like sites and even facebook videos. Videos are running half and then showing loading sign , no matter how many time refresh didn't solve the issue.

On other side i used other browser like chrome to do the same, it work perfect without issue.

Asked by karthikeyanrr 5 years ago

Last reply by iamjayakumars 5 years ago

  • Archived

Firefox downloading failed, can't install addons

I can't download any file and I can't even install any addons. It just shows 'failed' in downloads window. I've tried, 1. Removing profile and creating new one. 2. Reinst… (read more)

I can't download any file and I can't even install any addons. It just shows 'failed' in downloads window.

I've tried, 1. Removing profile and creating new one. 2. Reinstalled Firefox. 3. Even tried Portable version. 4. Allowed access in Windows firewall (No antivirus installed). 5. Installed 'Waterfox' 64-bit.

I am currently using Google Chrome and there is no problem there.

Asked by gullkhan0 5 years ago

Last reply by gullkhan0 5 years ago

  • Archived

cannot play video content

hi i have tried eveything i think all plug ins active flash , silverlight all up to date , any website i go on with a video embeded as i press play it blacks out the vi… (read more)

hi i have tried eveything i think all plug ins active flash , silverlight all up to date , any website i go on with a video embeded as i press play it blacks out the viedo box no controls shown ??

but it works on my safari  so is not  security although i turned of 

any ides best dan

Asked by silverfox49 5 years ago

Last reply by cor-el 5 years ago

  • Archived

multiple browser

I use multiple tabs in my browser. I have many and I would like to have two browsers each having different home pages. Is it possible to have two or more Firefox browsers… (read more)

I use multiple tabs in my browser. I have many and I would like to have two browsers each having different home pages. Is it possible to have two or more Firefox browsers on my MacBook and open them independently from one another? I would like to have one set up for several home pages for business and another browser for personal use. Currently I use Firefox for business and Safari for personal use. I would prefer Firefox for both purposes separately.

Asked by Ujpesti 5 years ago

Last reply by cor-el 5 years ago

  • Archived

Firefox is often not responding and after that it is crashing all the time.

I have Windows 8.1; My Firefox is beta 34 version. Pluggins: Adobe Flash Player version 15. I cannot play my game because Firefox is often not responding....What can I do… (read more)

I have Windows 8.1; My Firefox is beta 34 version. Pluggins: Adobe Flash Player version 15. I cannot play my game because Firefox is often not responding....What can I do?

Asked by Chaveli 5 years ago

Last reply by Andrew 5 years ago

  • Archived

I need to upload file from my computer to website, when I click browse to look at which documents I want it does nothing.

I need to upload file to quicken loans I click the blue button that says Browser on it so I can search what documents to upload it doesn't open the folders to look for th… (read more)

I need to upload file to quicken loans I click the blue button that says Browser on it so I can search what documents to upload it doesn't open the folders to look for the documents to select.

Asked by ADan0907 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

Email link does not transfer to my email program but leaves an empty message box.

The email link does not carrying over the link to my email. The message box comes up blank in the email. I'm using FF Beta. FF is my default browser for all things. … (read more)

The email link does not carrying over the link to my email. The message box comes up blank in the email. I'm using FF Beta. FF is my default browser for all things.

Asked by clyde1212 5 years ago

Last reply by FredMcD 5 years ago