Firefox Support Forum

I open emails with multiple images. The new version is having a problem opening a tab with more than maybe 6 or 7 images. Older versions sometimes had the same problem but the unopened images appeared on the page as a small blank box that you could try to reload. Not anymore. Now you have to reload the whole tab. Sometimes this works other times it doesn't.

When I try to click on certain websites that have something pop up to log in and whatnot, instead it shows a white box.

For example, I tried to log on to kinklive. Here is how it is on Firefox before and after I click "log in"

http://imgur.com/a/4CGzV

And here it is on Google Chrome after I click "log in"

http://imgur.com/wc3rayZ

So why do I get the white box on Firefox?

I have a new computer. I have installed beta. I run beta on 2 other computers a tablet and my phone. It instructed me that I needed to unlink other devices and start over. My credentials will not work and a reset email is not being sent. I would like to get my devices logged in and linked again. If it isn't possible I will reluctantly move back to Explorer. Mozilla has been so easy to use until now???? Very frustrating.

On new Firefox when I click 'show all downloads, the library window appears but does not list downloads only list some bookmarks. How and where can I find them, as I wont to clear them where appropriate.

Example: search "message log timestamp failure" gives results with just the individual terms. I have tried ANDing them and surrounding them in quotes without success. I have searched for "advanced search" without success.

Hi guys, I just upgraded Firefox to v.30 but ... I can't see the new feature "Sidebar button" as it is shown here http://betanews.com/2014/06/10/firefox-30-adds-new-sidebar-button-gstreamer-1-0-support-for-linux/ how to set it up? thanks

After upgrading from v29 to 30, I find that pressing Command-T no longer creates another tab window. Nor does the FIle -> New Tab menu option. The only way to get multiple windows now is to press Command-N or use the File menu.

The hardware in use is an iMac, if that at all matters...

I was told to update Adobe Flash Player, which I did with no problem. I was also told to update Adobe Acrobat NPAPI Plug-in. When I click on Update Now nothing happens. I am just brought back to the same screen. Any suggestions.

After several Firefox version upgrades, I am no longer seeing a Profiles directory in X:\Program Files (x86)\Mozilla Firefox. Is the Firefox file structure the same in v30.0? O/S is Windows 7. If the folder has changed, please comment on the default folder used to store browsing history and cookies. Any assistance would be greatly appreciated. Thanks.

Pretty much what the title says. I try to load Youtube, and when the initial page loads, it automatically tries to sign me in. I'm not sure why, but it can't sign me in, and gets stuck in a loop. I don't have the patience to see if it eventually fixes itself, especially when I can sign in just fine in other browsers. The same thing happens whenever I try to sign in to my Google account, since Youtube is linked to Google.

Worked find before today, upgraded to 30.0 recently (yesterday, 6/12/14?). Now all google.com and yahoo.com urls fail on firefox (ffx) with error:

   Secure Connection Failed
   An error occurred during a connection to www.yahoo.com.

or " " www.google.com. or " " accounts.google.com

   Certificate contains unknown critical extension.
   (Error code: sec_error_unknown_critical_extension)

Problem websites accessible from IE. Tried remove/replace ffx in win7 firewall, no help (NH). Tried clear cache & cookies, NH. All worked fine yesterday -- may not have tried after upgrade to 30.0. Similar environment on win7 home premium x64 laptop with shared ffx sync settings currently works ok.

Less than 1 hour ago i downloaded Mozilla Firefox to replace an out dated version of Internet Explorer. Now I have no idea how to access my e-mail (most important) and other important WEBSITES. I have no time to spend trying to learn Mozilla at this time. PLEASE TELL ME HOW I CAN GET BACK TO A SUPPORTED VERSION of INTERNET EXPLORER!!!!!!!!!!!!!!!! THANK YOU FOR YOUR SUPPORT IN THIS MATTER!!!!

I did NOT ask how to GET a screenshot! I asked how do I send YOU...SUPPORT my screenshots for a question to be answered. Below is the reply I got:

Hello, In order to better assist you with your issue please provide us with a screenshot. If you need help to create a screenshot, please see How do I create a screenshot of my problem? Once you've done this, attach the saved screenshot file to your forum post by clicking the Browse... button below the Post your reply box. This will help us to visualize the problem. Thank you! Tyler Downer Jun 13, 2014 5:36:17 AM

I already have the screenshots...I want to send them to YOU! How can I do that?

I am unable to type into a fillable Adobe form. I see a message stating: "This pdf document contains forms. The filling of form fields is not supported. Here is the website:

http://schools.nyc.gov/NR/rdonlyres/48CDCA8C-B23F-4F5E-BE69-27015343F972/0/OP44.pdf