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  • Archived

Firefox Sync not keeping devices bookmarks, ect the same.

So I have Firefox on a main O/S Windows 8.1 & a second boot Ubuntu 12.04. I've set up my sync account on Windows 8.1 & when I set it up on Ubuntu with the recover… (read more)

So I have Firefox on a main O/S Windows 8.1 & a second boot Ubuntu 12.04. I've set up my sync account on Windows 8.1 & when I set it up on Ubuntu with the recovery key it will import the bookmarks, add ons, preferences ect. The problem is if I add bookmarks in Windows Firefox & then boot Ubuntu Firefox it won't change it on Ubuntu, if I add a new bookmark on Ubuntu Firefox it won't change it on Windows. They both keep their own instance of my sync but won't share it & share the changes.

Am I supposed to select a setting at the Sync Options to tell it to keep both the browsers the same & to also let each other add bookmarks? If you know what I mean ;)

Asked by cyborgcygnus 6 years ago

Last reply by guigs 6 years ago

  • Archived

My add-ons manager can't tell if plug-ins are up to date or let me update them.

I can't work with any of my plugins because the plugin check says the status of all my plugins is "unknown," and offers no action except the "?research" option. I can't u… (read more)

I can't work with any of my plugins because the plugin check says the status of all my plugins is "unknown," and offers no action except the "?research" option. I can't uninstall them, either.

I am trying to make google hangouts work with firefox, and I think I need to be able to remove or update old google voice/video plugins to do that. But I can't get at them.

Asked by celinedion 6 years ago

Last reply by jscher2000 6 years ago

  • Archived

Firefox crashes

bp-c46c257b-1bd1-4533-8f33-a946d2131215 bp-63d476d9-35cf-466d-a7c1-72f402131215 bp-3317c6bc-a0b3-42cd-834a-102c52131214 bp-75ee3693-c1b3-46c7-9b80-1b19d2131213 We've been… (read more)

bp-c46c257b-1bd1-4533-8f33-a946d2131215
bp-63d476d9-35cf-466d-a7c1-72f402131215
bp-3317c6bc-a0b3-42cd-834a-102c52131214
bp-75ee3693-c1b3-46c7-9b80-1b19d2131213

We've been having multiple Firefox crashes a day for a long time now. Time to look for some answers. Sometimes Firefox crashes, and sometimes it freezes so I have to go into the "Start Task Manager" and manually end the Firefox process.

Vista is the operating system, and we have Norton Security Suite installed.

Memory usage might have something to do with it, as the computer often sounds as if it is working extra hard before it freezes or crashes. I also find that CPU usage is often around 50% when this occurs.

Asked by Aurelian69 6 years ago

Last reply by Andrew 6 years ago

  • Archived

Firefox screen does not refresh after sleep

Firefox screen will not refresh on it's own after sleep. Firefox is taking keystrokes and the header changes, but the screen does not show until I click to another appli… (read more)

Firefox screen will not refresh on it's own after sleep. Firefox is taking keystrokes and the header changes, but the screen does not show until I click to another application window.

Asked by abarli65 6 years ago

Last reply by patrickmc 6 years ago

  • Archived

Filesize download limits

My office uses firefox. I want to put download restriction there to avoid internet surfing blockage. Is there a way i can put a download limit in firefox? That is to say … (read more)

My office uses firefox. I want to put download restriction there to avoid internet surfing blockage. Is there a way i can put a download limit in firefox? That is to say no one can download a file that exceeds a filesize of say 30 MB?

Asked by archz2 6 years ago

Last reply by guigs 6 years ago

  • Archived

Crossrider is preventing me from opening firefox...how can I remove it without opening the program?

I went to the site and it told me to open firefox to fix the problem...however the crossrider app will not even let me open firefox. It is not on this computer so I am n… (read more)

I went to the site and it told me to open firefox to fix the problem...however the crossrider app will not even let me open firefox. It is not on this computer so I am not sure adding anything from this computer will help.

Asked by Ronsco 6 years ago

Last reply by patrickmc 6 years ago

  • Archived

The play button on HTML5 video doesn't work, however the play option in the context menu does

I have embedded a video using HTML5 using the mp4, webm, and ogg formats. In Firefox the video poster displays as do the native controls. When the video is clicked on (e… (read more)

I have embedded a video using HTML5 using the mp4, webm, and ogg formats.

In Firefox the video poster displays as do the native controls. When the video is clicked on (either on the poster or the play button on the controls) the poster disappears to be replaced with the first frame of the video. However the video then fails to play.

If i right click over the video and select play it plays fine, similarly if i then click the pause button it pauses, the play button still does not work though.

The video plays in all other browsers that i have tested in without an issue.

Asked by Obverse 6 years ago

Last reply by guigs 6 years ago

  • Archived

Microsoft is downloading a virus called critical update. it deletes the firefox stub and the html files exported.

The virus affects the restore program. when the user tries to restore an earlier version the virus deletes the stub and the html files. what is needed is a federal agency… (read more)

The virus affects the restore program. when the user tries to restore an earlier version the virus deletes the stub and the html files. what is needed is a federal agency that can prosecute microsoft. as i said before the best defense is to have a dvd containing all the firefox executables so that we can reinstall without having to connect through internet explorer. I am willing to buy this dvd - i think this is better than making a donation. The laptops are now programmed to have a return to factory installed condition. the dvd would come in handy then. it does mean losing several hours of work but that is the price of an insecure internet.

Asked by bluestone 6 years ago

Last reply by kobe 6 years ago

  • Archived

Why do Vine videos have no sound or won't play at all?

I have the latest version of Firefox (26.0). I'm not sure if a Flash or Java update caused this issue. Vine videos were playing fine in my browser. This was AFTER I c… (read more)

I have the latest version of Firefox (26.0). I'm not sure if a Flash or Java update caused this issue.

Vine videos were playing fine in my browser. This was AFTER I changed the about:config settings for media.windows-media-foundation.enabled to "false" - They never seemed to load when this was set to "true"

But now, the problem is back. Vine videos will not play. I recently updated to Firefox 26.0 and this issue came back. Additionally, I did install a Java update. I have tried EVERYTHING to restore my browser to the way it was but nothing works. I have reinstalled Firefox. I have done clean installs of both Flash and Java. I have tried starting Firefox in safe mode, but the problem remains.

If I go to a Vine page (https://vine.co/v/heXdnb0m3dm) for example, all I see is a static image. I can't click on anything. It's just a static frozen image. On Twitter, the same Vine video appears as a black screen where it previously used to load just fine. Even on Tweetdeck, which uses Firefox as the default browser, the videos will no longer load. This is all when media.windows-media-foundation.enabled is set to "false"

If I change the settings so media.windows-media-foundation.enabled is set back to "true" then the video plays but I have no control over sound. There is, in fact, no sound. The video plays on a loop. No sound. In fact, I can not even control the sound icon. Clicking the icon does nothing. It doesn't change to signify that the sound is on or muted. It remains the same muted icon.

So, basically if I try to play Vines by forcing them into flash, I get nothing at all. I get a static image. No video. No sound. No function.

If I leave the defaults the same and play them via HTML5, the video plays, but there is no sound and no control.

Please help! I have tried everything at this point!

UPDATE: I temporarily set security.csp.enable to "false" and the pages load up perfectly. Is this safe, though?

Asked by angelrodriquez 6 years ago

Last reply by cor-el 6 years ago

  • Archived

video doesn't load unless moving cursor

As seen on the forums before with v25, my video (and sometimes page loading) will not continue unless the cursor is in motion. I updated to v26 and am still getting this… (read more)

As seen on the forums before with v25, my video (and sometimes page loading) will not continue unless the cursor is in motion. I updated to v26 and am still getting this problem.

Asked by kcowan86 6 years ago

Last reply by KUMARESAN.C.S 6 years ago

  • Archived

Unable to install new HP 6520 printer on Firefox browser

Purchased a brand new HP photosmart 6520e all-in-one printer which I am unable to install on Firefox. It does not find the printer in the list of printers during install… (read more)

Purchased a brand new HP photosmart 6520e all-in-one printer which I am unable to install on Firefox. It does not find the printer in the list of printers during install, nor recognize the installation disk that came with the printer.

Asked by cooks2229 6 years ago

Last reply by guigs 6 years ago

  • Archived

Why can't I get Constant Guard to work properly with firefox. I have done as constant guard asked, but find no constant guard add-on in firefox. I want to use

I have been intouch with constant guard , have uninstalled and re-installed it but it doesn't work properly. when I go to your add-ons it does not show up and I want to u… (read more)

I have been intouch with constant guard , have uninstalled and re-installed it but it doesn't work properly. when I go to your add-ons it does not show up and I want to use constant guard and firefox. Please help me so I don't have to go to another web browser. thanks.

Asked by skatedon 6 years ago

Last reply by guigs 6 years ago

  • Archived

I want to install a pluggin for work email. There is no access to the pluggin folder despite being signed as admisnistrator.

The pluggin in to allow remote access to work email. There is no option to "run as administrator" when one right clicks on the icon in the downloads folder. Even though I… (read more)

The pluggin in to allow remote access to work email. There is no option to "run as administrator" when one right clicks on the icon in the downloads folder. Even though I am signed into the computer as administrator, installation keeps on being aborted. Help please! It's driving me mental.

Thanks Marga Guillén

Asked by MargaG 6 years ago

Last reply by jscher2000 6 years ago

  • Archived

Possible to prevent Firefox from loading two versions of Flash, without disabling PLID scan?

Our IT department—what a great way to start a question—does not roll out regular updates for Flash. To bridge this security gap for Firefox on my work computer, I copy th… (read more)

Our IT department—what a great way to start a question—does not roll out regular updates for Flash. To bridge this security gap for Firefox on my work computer, I copy the following files:

  • flashplayer.xpt
  • FlashPlayerPlugin_<version>.exe
  • FlashUtil32_<version>_Plugin.exe
  • NPSWF32_<version>.dll

from C:\Windows\System32\Macromed\Flash on another machine and paste them to C:\Users\<myusername>\AppData\Roaming\Mozilla\Plugins on my work machine. When Firefox starts, it scans the various locations (http://kb.mozillazine.org/Plugin_scanning) and finds both this version and of course the outdated version originally installed, which IT does not update (currently 11.1.102.55). This effectively updates Flash, and until IT finds a solution to distribute updates I'll have to continue to update Flash manually (Java is unfortunately not so easy to fix), but still leaves me with a problem.

My perceived problem is that Firefox still scans the default installation directory of Flash and thus finds the outdated version. Under Add-ons > Plug-ins, I can select from "Ask to Activate," "Always Activate" and "Never Activate." If I select "Ask to Activate" for the current version (12.0.0.43) and "Never Activate" for the old version (11.1.102.55), upon restarting Firefox it sets both to "Ask to Activate." I conclude that Firefox does not treat separate Flash versions independently. Since constantly being prompted to activate Flash is bothersome, I could just set both to "Always Activate," but that leaves an old, even-more-compromised-than-the-current version of Flash activated.

The best solution, I suppose, would be to uninstall the outdated version of Flash, but I don't have the administrative rights to do so, and don't want to pester our IT administrators. I could prevent Firefox from scanning the directories specified in the Windows registry for PLIDs (see above link), but this would prevent it from finding my also-outdated-but-only-installed Java Plug-In, which I keep thinking I need. The behavior I'm after is to prevent Firefox from scanning or finding the old Flash version, while still finding my Java Plug-in. How could I go about this?

Thanks

Asked by michapma 6 years ago

Last reply by cor-el 6 years ago

  • Archived

When I Alt+Tab and come back to FF, what I had typed in Awesome Bar is replaced with URL of homepage. Only occurs in a new tab with new tab set to display home.

For a new search I open up a new tab and start typing in the Awesome Bar. Then, before I hit ENTER, I Alt+Tab to a different program in Windows and Alt+Tab back to FF wit… (read more)

For a new search I open up a new tab and start typing in the Awesome Bar. Then, before I hit ENTER, I Alt+Tab to a different program in Windows and Alt+Tab back to FF with the INTENT of typing/pasting the rest of my search query, only to find out that what I had typed initially has been replaced with the new tab's URL (homepage). This does not happen when I set the new tabs to be FF's default or I use a tab that is NOT new (no problem when The problem does not occur when I navigate to my homepage from an old tab and try to search.

It's quite common for me to Alt+Tab away from FF in the middle of typing my search query so that I can type in particular phrases precisely (e.g. an error message).

Here are some workarounds that are problematic, please do not suggest them:

1. Do not set new tab to display homepage / do not have a homepage / set new tabs to be FF default then press Alt+Home to view homepage.

2. Use search bar (Ctrl+K) instead of awesome bar. Can't use shortcuts for different search engines in search bar, also doesn't give suggestions.

3. Start the query with what's on the other window; type or paste in this information first.

This problem did not exist for earlier versions of FF. It started a few versions ago.

Asked by nosauce 6 years ago

Last reply by guigs 6 years ago

  • Archived

How to disable auto header and footer from firefox desktop Application

I build a Firefox desktop application for my company. i need to print some page from that application using JS window.print(). It Works Perfectly in my application. But t… (read more)

I build a Firefox desktop application for my company. i need to print some page from that application using JS window.print(). It Works Perfectly in my application. But the problem is when it printing my document it prints a header and a footer automatically. I Want to remove this. I can remove this on Firefox browser , but i cant remove this on my application. Please Somebody Help Me. here is my application link: https://marketplace.firefox.com/app/hmspro User Login : admin / Password: 123 if you want to get into printing page navigate invoice > paid invoice > print button. I also tryed from about:config and disable all default header footer. but it wont worked.

Asked by saaiful 6 years ago

Last reply by guigs 6 years ago

  • Archived

URL bar always says "Search or enter address" despite what page it's on. One other issue explained in further detail

Windows 7 Home Premium x64 Firefox 26.0 Not an addon issue - I've loaded up Fire Fox 2.6 and the same addons on a different computer and experienced no problems. Addons: … (read more)

Windows 7 Home Premium x64 Firefox 26.0 Not an addon issue - I've loaded up Fire Fox 2.6 and the same addons on a different computer and experienced no problems. Addons: Noscript (added after problem occured, not the cause) Adblock Plus, Adblock Plus Edge, Adblock Plus Popup Addon Plugins

  • Shockwave Flash 11.9 r900
  • Google Update
  • Next Generation Java Plug-in 10.51.2 for Mozilla browsers
  • Unity Player 4.3.1f1
  • Adobe PDF Plug-In For Firefox and Netscape 11.0.03
  • NPWLPG (did some self research on this, windows live photo gallery plugin. Not the cause)
  • Roblox Launcher Plugin

Computer is free of viruses. Scanned with Malwarebytes, Spybot Search and Destroy 2.0, AVG 2014, adwcleaner (powerful adware cleaner) No reset option for Firefox 26.0.

Whenever I go to a page on Firefox, such as google.ca (I'm living in Canada), the URL bar shows the URL for a split second and goes back to "Search or enter address" as though I haven't typed anything in for the first place. However, when I right click the URL bar when this happens the Undo option is selectable and not grayed out. When I clicked Undo the URL, https://www.google.ca, was back like normal.

The other issue is that whenever I'm typing something in on a webpage, like a search on google.ca, if the URL bar is blank like usual the | that appears when typing jumps to the URL bar and continues typing there. It is HIGHLY irritating whenever I'm trying to write a lengthy forum post and such or a quick search on YouTube and it cuts off and starts appearing in the URL bar where I need to click where I was previously typing and continue. I don't understand what's going on.

Asked by ethanwdp 6 years ago

Last reply by guigs 6 years ago