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  • Archived

No GPU acceleration for scroll and pinch/zoom?

I am using Windows 8 on a Microsoft Surface Pro. I've always used Firefox but after using IE10 on this device it's difficult to go back now. I'm really surprised at the p… (read more)

I am using Windows 8 on a Microsoft Surface Pro. I've always used Firefox but after using IE10 on this device it's difficult to go back now. I'm really surprised at the performance differences and would like to know if maybe I don't have something enabled or what. Scrolling through any web page on IE10, no matter how cluttered, is as smooth as an iPad4, maybe even better. Pinch/zoom on web pages is also incredibly smooth. In Firefox neither of these operations are at all smooth for me. Pinch/zoom is very framy, and so is trying to scroll web pages. I'm running an HD4000 IGP in the Surface Pro and about:support shows that GPU acceleration is turned on.

Why is IE so much smoother?

Asked by spacemanjupiter 7 years ago

Last reply by Andrew 7 years ago

  • Archived

yahoo mail slow

I have tried all the fixes that have been listed so far and nothing is working. I have a brand new Apple with firefox 19 beta. my yahoo mail works fine on chrome why not … (read more)

I have tried all the fixes that have been listed so far and nothing is working. I have a brand new Apple with firefox 19 beta. my yahoo mail works fine on chrome why not firefox?

Asked by tilly1 7 years ago

Last reply by iamjayakumars 7 years ago

  • Archived

Google Wallet - Mozilla Firefox comes up while in online game

While playing Word Off against computer and selecting skill level, Google Wallet - Mozilla Firefox comes up while in online game and skill level can't be selected. This… (read more)

While playing Word Off against computer and selecting skill level, Google Wallet - Mozilla Firefox comes up while in online game and skill level can't be selected. This worked properly yesterday.

Asked by tsemer 7 years ago

Last reply by Andrew 7 years ago

  • Archived

Open firefox window disappears

Going to new site, instead of staying open while it collects info to display the site, Firefox minimizes, then comes back when the site's ready for display. Does it rare… (read more)

Going to new site, instead of staying open while it collects info to display the site, Firefox minimizes, then comes back when the site's ready for display. Does it rarely. But why ever?

Asked by james_larrance 7 years ago

Last reply by ideato 7 years ago

  • Archived

how do i fix when i open second tab it's blank

when i chick on firefox in top left the page comes up normally as it should. but then when i click the + next to the tab up top I get a blank page and blank tab, I would … (read more)

when i chick on firefox in top left the page comes up normally as it should. but then when i click the + next to the tab up top I get a blank page and blank tab, I would like to hit the new tab and get another new ff search page. please help ty B

Asked by lostincyber 7 years ago

Last reply by philipp 7 years ago

  • Archived

I want to restore to a previous version.

i let Firefox migrate my v18.0.2 to v19. I want to restore to v18 because PDF access is too slow on v19. I don't know where to find v18 to install it again. By lettin… (read more)

i let Firefox migrate my v18.0.2 to v19. I want to restore to v18 because PDF access is too slow on v19. I don't know where to find v18 to install it again. By letting Firefox do migrations, I never actually download and save the versions. I have no idea where Firefox is saving them on my system.

Asked by quaildogusa 7 years ago

Last reply by philipp 7 years ago

  • Archived

I tried to install Quick&Clean per your Email to me, and after following instructions, why does it appear that this has not been added?

Mozilla tells me I have the latest update, but no matter what I try, the Quick&Clean feature you offered will not install in my browser with the TP icon. What can I … (read more)

Mozilla tells me I have the latest update, but no matter what I try, the Quick&Clean feature you offered will not install in my browser with the TP icon. What can I do?

Asked by mws1 7 years ago

Last reply by Andrew 7 years ago

  • Archived

I am running firefox 19.0 on Windows 7 64 bit. 3 times in the last 2 weeks i cannot open firefox. I have to uninstall it and reinstall each time.

I have run firefox for a couple of years on windows7 64 bit. Just bought a new lap top - still window 7 64 bit. Rep[repeatedly, firefox stops working (i can't open it)… (read more)

I have run firefox for a couple of years on windows7 64 bit. Just bought a new lap top - still window 7 64 bit. Rep[repeatedly, firefox stops working (i can't open it). I uninstall and reinstall. I did that yesterday. It worked for about 24 hours - then I had to do it again.

Asked by dking 7 years ago

Last reply by Andrew 7 years ago

  • Archived

I cannot properly load hotmail using firefox without changing the rendring engine to IE why?

I cannot open my hotmail using Firefox, I can use hotmail if I switch the rendering engine to IE. if I wanted to use IE to read my email I would not be using Firefox in t… (read more)

I cannot open my hotmail using Firefox, I can use hotmail if I switch the rendering engine to IE. if I wanted to use IE to read my email I would not be using Firefox in the fist place!! Is there anyway that the microsoft space cadets be forced to stop playing games with those of us who to refuse to use their browser??

Asked by ursusarticus 7 years ago

Last reply by philipp 7 years ago

  • Archived

How to make file extensions save on a Mac.

When downloading a .xls file from a customers web site Fire fox knows it should be opened with OpenOffice. If I chose the open with option OpenOffice opens a Black work b… (read more)

When downloading a .xls file from a customers web site Fire fox knows it should be opened with OpenOffice. If I chose the open with option OpenOffice opens a Black work book.

If I chose the Save file option the file is saved in my Downloads folder. But Firefox fails to save the file with the file extension (.xls)

If I rename the file and add the .xls the file will open with OpenOfice so the Files are not corrupt!

how can I make Firefox save the files with the proper file extensions?

Thanks in advance dak

Asked by Dakbrew 7 years ago

Last reply by ideato 7 years ago

  • Archived

I have three bookmarks (Firefox 19) that I can neither move or delete; two have empty dashed boxes in front of them.

While filing and deleting bookmarks three items would neither delete nor could be filed in existing folders. Two of the items have an empty dashed box in front of them th… (read more)

While filing and deleting bookmarks three items would neither delete nor could be filed in existing folders. Two of the items have an empty dashed box in front of them that has no meaning to me. The third is an ebay sign on site.

Asked by Threepeaks 7 years ago

Last reply by cor-el 7 years ago

  • Archived

startup only one wepage

when I first open browser I get 3 website that pop up fox android website and the fire download webpage. how do get rid of the websites that are not my homepage. … (read more)

when I first open browser I get 3 website that pop up fox android website and the fire download webpage. how do get rid of the websites that are not my homepage.

Asked by charlie4126 7 years ago

Last reply by cor-el 7 years ago

  • Archived

My IT guy found a fix for me, but when I go to Tools, Options, and Content, I can't find Portable Document Format to change the Action to Use Adobe Reader.

When I try the workaround that my IT guy suggested (see below), I can't Scroll down the Content list and find Portable Document Format. I have Windows XP, which may be w… (read more)

When I try the workaround that my IT guy suggested (see below), I can't Scroll down the Content list and find Portable Document Format. I have Windows XP, which may be why I can't find it, but I need to have Adobe Reader as my default, rather than the default to html, which started happening out of the blue today.

"Here is a workaround for Firefox. Open Firefox, click the 'Tools' menu. Select 'Options'. Scroll down the 'Content' list until you find the 'Portable Document Format' entry. Change the 'Action' to 'Use Adobe Reader'.

Now when you click on a PDF document ( a report or trigraph), Firefox will quickly download the file and open it in Adobe Reader, which will allow you to save as a PDF."

Thank you for your anticipated assistance.

Susan Bellows

Asked by sbellows 7 years ago

Last reply by Navjot Singh 7 years ago

  • Archived

PDF viewer? NO! I want it back the way it was!

I have Acrobat. I don't want to view PDFs within Firefox. I set Acrobat to NOT open in a web browser (because I want the full blown Acrobat program with all the menus a… (read more)

I have Acrobat. I don't want to view PDFs within Firefox. I set Acrobat to NOT open in a web browser (because I want the full blown Acrobat program with all the menus and options the way I want it). FF should do like before, ie, ask me if I want to download it or open it in Acrobat, just the way it was. Can anybody help me? Otherwise, it's uninstall and go back to FF18.

Asked by nobler 7 years ago

Last reply by user832823 7 years ago