Showing questions tagged:

Cannot view Strava routes on route page after this week's update.

Earlier this week, I was able to view routes in the Routes section of Strava without any issues. Since the recent browser update, that feature is no longer working for me… (read more)

Earlier this week, I was able to view routes in the Routes section of Strava without any issues. Since the recent browser update, that feature is no longer working for me.

Strava is one of the websites I use most frequently, and being able to access routes is important to my daily use. I’ve confirmed that the feature still works in Safari, but I would strongly prefer to continue using my current browser.

I also went through Strava’s help chatbot, and they indicated the issue is likely browser-related. Since this was functioning earlier in the week and has since stopped, I wanted to report the problem and see if there’s a fix or workaround available.

Thank you for your help.

Solved 1 72

Youtube embedded videos on website article not loading

Browsing this website article I can see that there are embedded Youtube videos in the article but they are not loading, instead I only see blank spaces. I've turned off a… (read more)

Browsing this website article I can see that there are embedded Youtube videos in the article but they are not loading, instead I only see blank spaces. I've turned off all extensions, turned off tracking protection, cleared cache and cookies for both the website and Youtube.com, and tried viewing the website in troubleshoot mode.

Solved 3 90

Please add the bookmark "path" as a column in Bookmarks

While this may sound silly, it does happen that I add bookmarks, but I might rush and forget to update/change the bookmark folder/path where to save it when I am in a hur… (read more)

While this may sound silly, it does happen that I add bookmarks, but I might rush and forget to update/change the bookmark folder/path where to save it when I am in a hurry (and the page might end up saved, but not in a location I want, say, a news article that should be saved in "News" might end up in a "Development" bookmark path or vice-versa, depending on which path I last used to bookmark a page), or even forget where I saved it (if I did it some time ago for a "read/use/check/update later" type of thing and it is a generic article - and yes, I even have a "TODO" bookmark "directory").

While the Bookmarks windows dos have a search option (thank god!), it doesn't also show where I saved said bookmark (so that I can move, delete or do whatever to it). So please, in the Bookmarks window also add a column with the path where it is saved (obviously hidden by default), along with the URL, name, visit count, etc. I am sure code-wise, the effort is negligible, but it can help so much.

Hoping this comes true (*fingers crossed*), thanks in advance!

Solved 2 108

Can you add MP3 audio support for MKV video in FireFox?

There is an issue with MKV video playback with MP3 audio track in FireFox. The problem is that MKV video plays MP3 audio track without any sound. With AAC audio track the… (read more)

There is an issue with MKV video playback with MP3 audio track in FireFox. The problem is that MKV video plays MP3 audio track without any sound. With AAC audio track the problem is that MKV video initially downloads whole video and only then plays it. In comparison with MP3 and AAC the benefit of MP3 is much better quality and it starts playing without downloading whole video like MP4.

It would be nice if you add support MKV video with MP3 audio playback.

Video file link: https://v01d.have.lv/vp/movies/test/fm/al.mkv

Solved 2 207

french language extension add in not working only English US why?

I have downloaded downloaded language packs English UK and French France, but when I spell check in Mozilla the only option in the open menu for language there is only En… (read more)

I have downloaded downloaded language packs English UK and French France, but when I spell check in Mozilla the only option in the open menu for language there is only English US to use even though the other two preferred languages have been downloaded. Am I missing a trick to activate the languages so that they show in my language menu when spell checking?

Very frustrating that I only have a default of US considering I am in France and use French and UK English.

Solved 3 171

I WOULD LIKE TO SPEAK WITH A TECHNITION

I JUST TRIED TO OPEN A DOWNLOADED EMAIL AND FOR THE FIRST TIME EVER I WAS TOLD TO ENTER THE PASSWORD TO OPEN THE PDF FILE I TRIED ADOBE ACROBAT AND THEN TRIED MOZILLA W… (read more)

I JUST TRIED TO OPEN A DOWNLOADED EMAIL AND FOR THE FIRST TIME EVER I WAS TOLD TO ENTER THE PASSWORD TO OPEN THE PDF FILE I TRIED ADOBE ACROBAT AND THEN TRIED MOZILLA WHAT PASSWORD ARE THEY ASKING FOR, WHERE CAN I FIND IT THIS NEVER HAPPENED BEFORE THE LAST MOZILLA UPDATE


I WOULD ALSO LIKE TO BE ABLE TO DISCUSS PERFORMANCE AND CONNECTIVITY . MONTHS AGO ALL MY LOGIN AND PASSWORD INFORMATION WAS REMOVED. i HAVE BEEN ABLE TO START INSTALLING THOSE THAT I COULD BY ADDING THOSE I COULD BUT HUNDREDS WERE NOT AVAILABLE . AND MY COMPUTER HAS BEEN WORKING KIND OF OK JUST RECENTLY I NOTICED AN UPDATE TO MY COMPUTER HAPPENED AND IT IS NOT WORKING VERY WELL

I CAN BE REACHED AT [edited phone #] OR AT [edited email and phone# from community support forum]

Solved 2 135

When are you going to activate the central search bar in Firefox. I do not like at all the top address bar.

It is very annoying that you suddenly change the way most users got used to searching in Firefox. I am not the only one who complains about this particular and sudden cha… (read more)

It is very annoying that you suddenly change the way most users got used to searching in Firefox. I am not the only one who complains about this particular and sudden change, after updating Firefox. Please reinstate the central search bar of Firefox asap. It makes one wonder what else you might think of changing with the next Firefox update! At least give the users of Firefox a previous notice of what changes come with every update. I am thinking very seriously of dropping Firefox and use Brave, if the problem is not solved asap. One of your staff mentioned that this problem would have been solved by 10th March. Till this very moment nothing has happened!! This is not a thread but a serious complaint. I have been using Firefox for a long long time. I would like to be able to use it provided I can use it the way I am used it.

Solved 2 162

How can I stop a "request for signature" box taking over my screen at each new website?

For the last 2-3 day I have been experiencing a box that asks for my signature each time I go to a new website. I can't move the box. I can't screenshot it. Does anyone… (read more)

For the last 2-3 day I have been experiencing a box that asks for my signature each time I go to a new website. I can't move the box. I can't screenshot it. Does anyone know how I can get rid of it?

Solved 30 608

Unable to delete a profile

Hello, I've been using the profile manager, and wanted to delete a profile that i have made. However, when i select the option to delete it, it only opens up a new tab in… (read more)

Hello,

I've been using the profile manager, and wanted to delete a profile that i have made. However, when i select the option to delete it, it only opens up a new tab in the profile called "about:deleteprofile', which displays an empty page and does nothing. Then, I would try to delete the profile manually, in the profiles folder, but if I opened firefox or restarted my computer, it would just come back. I have attatched the relevant images below.

Solved 1 108

Cannot connect to BBc Sounds

Cannot connect to BBC Sounds web page (https://www.bbc.co.uk/sounds). Get the following error message: "The page isn’t redirecting properly Firefox has detected that the… (read more)

Cannot connect to BBC Sounds web page (https://www.bbc.co.uk/sounds). Get the following error message: "The page isn’t redirecting properly Firefox has detected that the server is redirecting the request for this address in a way that will never complete. This problem can sometimes be caused by disabling or refusing to accept cookies."

Have tried with and without a VPN, have cleared the cache, and shutdown/restarted Firefox, but no luck.

Connects without issue when using alternative browsers.

Solved 3 99

when i open firefox on my windows 10 pc, the following appears in the address bar: https://eventseekspot.com/?path=firefox/newtab&u=864940da25d1ae22&subid=11119&channel=1

upon opening firefox the following address appears in the search window: https://eventseekspot.com/?path=firefox/newtab&u=864940da25d1ae22&subid=11119&channel… (read more)

upon opening firefox the following address appears in the search window:

https://eventseekspot.com/?path=firefox/newtab&u=864940da25d1ae22&subid=11119&channel=1

why? and how do i make it go away

Solved 1 208

Firefox 148.0b2 (64-Bit) Disable search function in address field

Since version 148.0b2 (64-bit), it's once again not possible to enter search terms in the search box of a new tab; instead, the browser searches in the address bar. I've … (read more)

Since version 148.0b2 (64-bit), it's once again not possible to enter search terms in the search box of a new tab; instead, the browser searches in the address bar. I've had all the settings I found in the forums configured correctly for over five years, and they haven't changed. - browser.newtabpage.activity-stream.improvesearch.handoffToAwesomebar = False. Despite this, the search still occurs in the address bar. Now I'm back to the awful search in the address bar. How can I fix this? Please fix this bug as soon as possible.

Original: Set der Version 148.0b2 (64-Bit) ist es wieder nicht möglich die Suche im neuen Tap, im Suchfenster einzugeben, sonder es wird wieder im Adressfeld gesucht. Ich habe alle Einstellungen, die ich in den Foren gefunden habe schon über 5 Jahre so eingestelle, sie sind auch nicht geändert. - browser.newtabpage.activity-stream.improvesearch.handoffToAwesomebar = False. Trotzdem wird die Suche im Adressfeld geführt.

Jetzt geht es aber wieder mit der Schrecklichen suchen in der Adresszeile los. Wie kann ich dies ändern? Bitte diesen Fehler (Bug) schnellst möglich beheben.

Solved 6 253

Is there a new keyboard shortcut to move through tabs? Ctrl+tab now scrolls previews only.

It used to be that when I clicked ctrl+tab in the browser it would move through my tabs. Now, instead of moving to the next tab, it pops up a thumbnail preview and scrol… (read more)

It used to be that when I clicked ctrl+tab in the browser it would move through my tabs. Now, instead of moving to the next tab, it pops up a thumbnail preview and scrolls through those, instead. This is not useful to me. Is there any way to either revert the behavior or is there a new keyboard shortcut to quickly move to the next tab?

Solved 2 144