Showing questions tagged:

why can't I go to saltlife.com when I've gone to this 333 times and ordered items from them for YEARS?

Why can't I go to saltlife.com when I've gone to this 333 times and ordered items from them for YEARS? Also, when I'm at Kohls.com, I cannot access a site, when shopping … (read more)

Why can't I go to saltlife.com when I've gone to this 333 times and ordered items from them for YEARS? Also, when I'm at Kohls.com, I cannot access a site, when shopping to access part of my shopping experience. Am I going to have to change my browser to be able to shop there? I have used Firefox for years, and up until now, I've never had this problem.

Open 2 108

Issue with Netflix play; Netflix says Firefox needs update; Firefox says "Up to date."

After being able to view Netflix content on Firefox for, well, a long time, today I encountered audio with no video. Only a black screen. I contacted Netflix and they're … (read more)

After being able to view Netflix content on Firefox for, well, a long time, today I encountered audio with no video. Only a black screen. I contacted Netflix and they're telling me that Firefox needs updating - we tested Safari and it was able to play the entire content, video and audio. I checked Firefox and the info states the browser is up to date. I should add I'm on a Macbook Pro. The quality on Safari was not as good as Firefox has been so I would prefer not to have to use a second browser for one task. Can anyone provide some information on this situation?

Open 81

Canceled VPN, want my refund

I purchased Mozilla VPN (new customer) on February 7th. I canceled my VPN subscription yesterday (February 17th). When I signed up I was told that I have a 30 day grace … (read more)

I purchased Mozilla VPN (new customer) on February 7th. I canceled my VPN subscription yesterday (February 17th). When I signed up I was told that I have a 30 day grace period to get my money back. How do I get my money back?

Open 2 235

Recommended stories

I had to remove the Recommended stories from the home page. every source was a left leaning outlet. How is someone supposed to get a balanced news snapshot if all the so… (read more)

I had to remove the Recommended stories from the home page. every source was a left leaning outlet. How is someone supposed to get a balanced news snapshot if all the sources have the same biased tilt?

Locked 1 108

handoffToAwesomebar

Hi, I'm trying to stop search from jumping to the address bar. browser.newtabpage.activity-stream.improvesearch.handoffToAwesomebar is not working. Nor is keyword.enable… (read more)

Hi, I'm trying to stop search from jumping to the address bar.

browser.newtabpage.activity-stream.improvesearch.handoffToAwesomebar is not working.

Nor is keyword.enabled.

Cleared the cache etc. Odd time it works but goes back once restarted.

It has worked in the past. Could you help please Thanks Guy

Open 2 117

Firefox unresponsive after wake up from overnight sleep on Mac mini

When I wake up Firefox from sleep overnight, it is unresponsive until I force quit. I am on v147.0.4 on my M4 Mac Mini. It doesn't happen in shorter sleep periods. I can … (read more)

When I wake up Firefox from sleep overnight, it is unresponsive until I force quit. I am on v147.0.4 on my M4 Mac Mini. It doesn't happen in shorter sleep periods. I can click something in it and then when I switch to another app, it responds. But the browser on normal interactions won't respond at all.

Open 154

"Recently closed windows" context now only shows 25 windows when it's set to 60 in about:config

I have my browser.sessionstore.max_windows_undo in about:config set to 60 – it's been like this and working fine for several months. It's set to this high number because … (read more)

I have my browser.sessionstore.max_windows_undo in about:config set to 60 – it's been like this and working fine for several months.

It's set to this high number because I use an assistive technology which creates a fresh pop-up every time I deploy it, and Firefox treats it as a browser window closure when I close the pop-up. Consequently, I can easily rattle through well over 25 window closures in a day.

It's not necessarily that each window contains dozens of tabs and copious data, but nevertheless Firefox still treats it as a window 'within the meaning of the act'!

I just went to reopen one closed window from a couple days ago which did contain many tabs (partly why I closed it in the first place), only to find that the 'recently-closed windows' context menu is now only showing 20 windows (18 of which are the aforementioned pop-up assistive technology windows)

The really vital window that I want to reopen is not showing.

I've double checked in about: config and the browser.sessionstore.max_windows_undo is still set to 60 windows; nothing has been altered or reset.

I updated Firefox to 147.0.4 yesterday evening, but the problem existed before I updated Firefox, and is still in evidence since updating.

Two questions:

1) Why is the Recently Closed Windows context menu not showing the full number of windows it has been successfully doing with no problem now for months? I used to have to scroll down to access the full extent of the 60, but they were always there.

2) Why has it arbitrarily changed to 25 windows?

3) [I lied – Our chief weapons etc...] Is there a way that – given about:config still implies that the most recent 60 windows are retrievable – that I can access beyond the 25 windows limit that are currently showing as reopenable?

Thanks very much


(And yes, I already have things like OneTab and Tab Session Manager add-ons, but disabled those just before closing the important window, because I was trying to locate which add-on was draining the CPU. I assumed my 'recently-closed windows' buffer of 60 would suffice while I disabled the add-ons.)

Open 27

How to hide "Take a screenshot" and "Original Profile"

Hello. I have two questions about settings. 1. I want to hide the "Take Screenshot" option from the Firefox right-click menu. 2. I want to hide the "Original Profile" opt… (read more)

Hello. I have two questions about settings. 1. I want to hide the "Take Screenshot" option from the Firefox right-click menu. 2. I want to hide the "Original Profile" option from the options that appear when you click the Firefox hamburger menu.

I'm asking about these two points. 1. I'm trying to hide the "Take Screenshot" option, but I couldn't find a solution even after searching. about:config ↓ extensions.screenshots.disabled ↓ From true to false ↓ Even restarting Firefox didn't hide the "Take Screenshot" option. 2. Regarding hiding the "Original Profile," I can't find any information about this option, so is it impossible to hide it? I'm asking about these two points.

Open 13 225

When Firefox updated I only created a default profile and could not or did not import bookmarks. They seem lost

When Firefox updated I only created a default profile and could not or did not import bookmarks. They seem lost now. I was offered to import from other browsers like Edge… (read more)

When Firefox updated I only created a default profile and could not or did not import bookmarks. They seem lost now. I was offered to import from other browsers like Edge but did not see any way to import from my previous Firefox version. I am unable to find any automatic backups in bookmarkbackups folder.

Open 72

Over load the RAM memory, Dont clea it.

I’ve encountered a problem with Firefox that it fills up the RAM memory to the brim (12Gb) and especially when you’re on Facebook, it doesn’t empty the RAM memory but the… (read more)

I’ve encountered a problem with Firefox that it fills up the RAM memory to the brim (12Gb) and especially when you’re on Facebook, it doesn’t empty the RAM memory but the data remains, you have to close Firefox and lose your web page, it just fills up, Why, should it be like this, very annoying!!!? :flushed_face: //A-B/Sweden

Open 72

The Adobe Firefly website does not work with Firefox.

Hello, I'm using Firefox 147.0.4 on Windows 11. When I open the Adobe Firefly website and I try to upload a file to the Adobe server using drag and drop or by browsing t… (read more)

Hello, I'm using Firefox 147.0.4 on Windows 11. When I open the Adobe Firefly website and I try to upload a file to the Adobe server using drag and drop or by browsing the Windows file system, nothing happens ... There's no error message, but the file isn't uploaded. Of course, this site works perfectly with Opera or Edge... On the Adobe forums, many users have the same problem with Firefox, and Adobe's response is always the same: change browsers ! Thank you for keeping me informed about the resolution of this problem, as I don't want to change browsers ! My email address is [edited email from community support forum]

Have a great day, Sincerely,

Mr. Fernandez

Open 1 171