Showing questions tagged:

The last browser update has wiped off any changes I made to bookmarks and passwords from the past year. How can I go back to a previous version and recover my details? This browser version is terrible.

The last automatic browser update (147.0.3 (aarch64)) has wiped off all changes I made to bookmarks and passwords from the past year. How can I go back to a previous ver… (read more)

The last automatic browser update (147.0.3 (aarch64)) has wiped off all changes I made to bookmarks and passwords from the past year.

How can I go back to a previous version and recover my details?

This browser version is terrible and looks exactly like Microsoft Edge which is not intuitive at all. I don't want to set up multiple personas, Its just me and the one computer?

Please help me. Kerri

Open 1 73

At the new update I keep getting a 500 Error when trying to read a new article on Fox News. Is there a way to correct that? It never happened in all the years that I ahev used Firefox!

When Fox News has a new article and I click on it to read, I now get a 500 Error over a blank page. Is there a way to correct this? It has never happened before and only … (read more)

When Fox News has a new article and I click on it to read, I now get a 500 Error over a blank page. Is there a way to correct this? It has never happened before and only seems to have appeared in the last update of last week.

Open 1 121

Exporting Firefox browser info to new laptop - especially saved passwords

Bought a new laptop and I had my old Dell laptop transfer all my data to my new HP. My email account went thru fine. But for some unknown reason, I couldn't get my Fire… (read more)

Bought a new laptop and I had my old Dell laptop transfer all my data to my new HP. My email account went thru fine. But for some unknown reason, I couldn't get my Firefox browser transferred, and I NEED to get my saved passwords from the Firefox Master Password manager.

I think I made a big mistake after data was transferred and I started setting up the HP -- (feel like I got 'tricked' into using Microsoft Edge browser) and didn't know how to get Firefox browser so could get my passwords. So unfortunately, I ended up clicking Download Firefox browser and it was a brand new browser like I was a new first-time user as it was 'blank'....like I would have to start completely over. I have been a long-time Mozilla Firefox browser user. I have been desperately and frustratingly trying to retrieve my Original Firefox Browser that has ALL my info that was so handy and easy to use.

PLEASE EMAIL ME AT:: [edited email from community support forum] I do Not have a mobile phone Thanks for helping me retrieve my Mozilla Firefox Browser

Open 1 119

Merriam-Webster site not working

Hi there, I am trying to access this site: https://unabridged.merriam-webster.com/ I am logged in on the site with my membership, which is up to date. But whenever I try … (read more)

Hi there,

I am trying to access this site: https://unabridged.merriam-webster.com/ I am logged in on the site with my membership, which is up to date.

But whenever I try to search a word, it redirects me to the login page. I can only assume that something is wrong with my cookies, privacy settings, and extensions in Firefox. After having cleared my cache, allowed cookies for the site in question, and messed around a bit more with my settings, the problem persists.

This is not happening for any other sites. Can you help? Thank you!

Open 1 110

What are the 3 grey boxes at the top right of the Firefox window

I get three grey boxes at the top right of the Firefox start-up page. See the attached image. They dissappear if I search and enter another web page. The only way I can… (read more)

I get three grey boxes at the top right of the Firefox start-up page. See the attached image. They dissappear if I search and enter another web page. The only way I can get rid of them is to reset Firefox. They return within 24 hours.

What are they and how can I get rid of them?

Open 1 110

Payment methods description

Hi, when using the built-in Payment Methods feature in Firefox, I find it quite difficult to distinguish between multiple saved cards, especially when they are visually v… (read more)

Hi,

when using the built-in Payment Methods feature in Firefox, I find it quite difficult to distinguish between multiple saved cards, especially when they are visually very similar.

In my case, I’m working with several Stripe test cards for development, and they often only differ in subtle details (like the last digits). This makes it easy to pick the wrong card during checkout or testing.

Is there currently a way to add a custom description or label to a saved payment card (for example “Stripe test – successful payment” or “Stripe test – 3D Secure”) that would be shown in the card selection dialog?

If not, is this something that’s planned or already discussed as a potential improvement? From a developer’s perspective, this would be a big usability win.

Thanks in advance!

Open 1 119

No longer working

This extension used to work fine for me on youtube but no longer does , it goes through the motions saying its downloading but the resulting file is a 0 bytes , rather th… (read more)

This extension used to work fine for me on youtube but no longer does , it goes through the motions saying its downloading but the resulting file is a 0 bytes , rather than megabytes , ive tried downloading each files size 1080p 720p etc but the result is the same , at first i thought you done this so people would by the pro version but of course thats clearly not the case as no one would buy something is not working , so im not sure what the problem is i may reinstall it just to see if that works , im hoping youtube have caught on and blocking it somehow anyway thanks in advance

William

Open 1 98

Keyboard shortcuts are NOT working

Most of the keyboard shortcuts are not working. Copy-paste works, but others for example, Ctrl + F doesn't work. Very confusing and frustrating. Attached is the screensho… (read more)

Most of the keyboard shortcuts are not working. Copy-paste works, but others for example, Ctrl + F doesn't work. Very confusing and frustrating. Attached is the screenshot of Browser Console and it does show missing attributes. Not sure if this is a browser issue (currently using 147.0.3 (64-bit)) or I need to make certain change settings. I would appreciate any suggestions to resolve this issue.

Open 1 101