Firefox Community Forum

As I mentioned I can't seem to access my network folders. I only have this issue in this machine but I have my account on 3 different machines on the network with no issues. All have the same extensions and settings.

Using the back arrow key at the top left of the screen is crucial to my daily work. The Alt+Back Arrow key as suggested in your new "short cuts" is not working. The pull down of history shows my Corporate name, which is no help to finding the item I was just working on. How can having this simple function of clicking on the back arrow key be brought back as not having it at this time, makes me start the process of searching all over again, which is time consuming and simply makes no sense.

Thank you

Jackie Price | Listing Manager

I cannot sign into Discover Card when I use FireFox. I talked to Discover Card about it. They say the most frequent reason it happens is because Discover Card is not on your safe list. I tried signing in on my other PCs with a Ubuntu OS and their browser Opera works fine on signing me in. Within the last two weeks I installed Mint on two of my PCs. works great except for not being able to sign in to Discover Card. I am not having that problem on any other sites. I doubt if my cache is full as my usage being new OS has been minimal. I just tried signiing in with this PC after installing Mint yesterday. I get the same message

"We're sorry. Your request cannot be completed at this time. We sincerely apologize for this inconvenience and are working to resolve this issue soon."

Discover wants to blame Firefox. Personally I think It has to do within the Mozilla VPN. I say that because I often had the same problem when I used McAfee's VPN. Discover maintains it has nothing to do with VPNs and it is a trust issue.

Eventually I want to replace Ubuntu with Mint. But I cannot until this problem is fixed. Opera is also running a VPN when I sign in so this would support Discover Cards theory about Firefox not having Discover on a safe list. I think they have it wrong though. If your site is blocked you are not on Discover's safe list. I wish we could get a meeting of the two minds instead of me trapped in the middle. Hope this helps.

When I wake up Firefox from sleep overnight, it is unresponsive until I force quit. I am on v147.0.4 on my M4 Mac Mini. It doesn't happen in shorter sleep periods. I can click something in it and then when I switch to another app, it responds. But the browser on normal interactions won't respond at all.

My bookmarks in the bookmarks toolbar have disappeared, I can no longer save a bookmark anywhere. Some of my bookmark folders have disappeared. I have tried restoring but I get the message "unable to process backup file"even after importing the file from my other laptop using both HTML files and .json files. I tried refreshing firefox, that didn't help. I uninstalled firefox and reinstalled it with the same results. Never had a problem with firefox before, but it's useless now! Can anyone help?

My Dashlane password manager extension wasn't working, so I deleted it and planned to reinstall it. When I tried to download this extension again, I got the following error message: "Installation aborted because the add-on appears to be corrupt."

I have the most recent update of Firefox 147.0.2 (64-bit). Please let me know how to fix this issue, as I heavily rely on this extension to sign in to most websites.

Hello everyone. I make backups of folder "bookmarkbackups" in Firefox profile folder, so that when I have to make a restore after a data loss (for whatever reason), I can also restore my bookmarks. I'd like to be able to restore my extensions too, and to do this it would be enough to have a backup of the list of extensions I had installed before the trouble happened. However, if I backup the subfolder "extensions" of the profile folder, I would have a list of files the name of which looks like:

FirefoxColor@mozilla.com.xpi idcac-pub@guus.ninja.xpi uBlock0@raymondhill.net.xpi vpn@proton.ch.xpi {3d92ddc3-5581-453f-ad9f-d9ea864d1f9a}.xpi {531906d3-e22f-4a6c-a102-8057b88a1a63}.xpi

..so that in most cases I cannot guess the extension name from the file name. My purpose is to install manually the extensions in the new browser installation, once I have the list of the extensions. Moreover, in that folder you find all the extensions, both the ones which were active, and the ones which were inactive... But I'd like to have a list of the active ones so that I can re-install only that ones.

Does anyone know how can I get such a list, starting from the profile folder?

Many thanks in advance.

All of a sudden, my Yahoo Mail Contacts doesn't load. The following is the error message where my contacts should be listed. How do I fix this? Thank you

Secure Connection Failed

An error occurred during a connection to cow.huntforenenst.com. SSL received a record that exceeded the maximum permissible length.

Error code: SSL_ERROR_RX_RECORD_TOO_LONG

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

I have a machine I've been using for months and haven't got around to archiving the history and tabs for some research I was doing. I realized this could be problematic if anything happened to the machine, so I decided to sign-in to my Mozilla/Firefox account I made years ago, so it would be safely sync'd.

Everything was fine at first, it showed it was syncing and whatnot, but then after several minutes, Firefox crashed. Upon relaunching, ALL of my history is gone! Neither signed-in nor signed-out shows any history at all, except the searches I've done just now trying to undo this mess. Did I really just loose months of history due to some bug or is there a way I can manually restore or see it from the mess of cache/profile files on my machine?

Ubuntu user, so will be at ~/ or similar for most things I assume.

Hello, I have installed the latest Firefox on my Windows 11 desktop PC. I have created a shortcut to Firefox in the start menue Since a few week, I observed that I had to invoce Firefox twice in order to get is running once. The same happens if I double-click on firefox.exe in the intallation folder (C:\Program Files\Mozilla Firefox): After the first double-click, the windows activity circle appears for a few seconds and then dissapears again (without staring Firefox). After the second double-click, Firefox starts immediately.

I can repeat this several times.

• first double click > nothing happens
• second double click > Firefox starts
• closing Firefox
• third double click > nothing happens
• fourth double click > Firefox starts
• closing Firefox
• fifth/seventh/... double click > nothing happens
• sixth/eigth/.. double click > Firefox starts

I have no idea what might have gone wrong. Any suggestion from the community is appreciated. Best,

So, i am having two issues. when i click on notification icon fiverr.com the tab freezes. Also i am not finding the refresh firefox option in troubleshooting. i am using ryzen 9 8945hx with 5070.

Firefox desktop (147) keeps deleting all Bookmarks, passwords and cookies. I sign in and it's fine till I restart windows 11, then all is gone except the titles of the Bookmarks minus ANY data they may have held. Importing B.M.'s works till the process starts again. Cookies are just gone and same with any passwords I may have saved. just seems to happen in Firefox, was never a problem before the end of last DEC.

Ill listen to some music in a tab, then ill pause it, go do something else, then randomly after a long time, an hour or 2 it will resume itself after the tab being in that closed group for so long

Whenever I go to YouTube, there is a green download button, YouTube blocks whole page goes dark. No issue using Brave or other browsers. I use when trying to download a clip I'd like to keep watching to learn, without all the wasted overpriced data I disable the extensions apps I think relevant, then refresh, no change, disable popup blockers like Ghostery & Adblock plus, refresh, still no change.

Showed an example.

Using Windows 10 pro on Desktop, 64bit, internet is fibre optic as fast for rural, 16Gb RAM, 7TB Separate HDD's. Reasonably comfortable with pc use Been present for last couple of weeks, use other bought programs to download but unable to view prior on Mozilla, but works fine on other browsers