Showing questions tagged:

Bookmark tags disappear

I run the current version of firefox on a Windows 11 Dell Inspiron Laptop. My bookmarks are here, but the tags have disappeared. This has happened once before, and it too… (read more)

I run the current version of firefox on a Windows 11 Dell Inspiron Laptop. My bookmarks are here, but the tags have disappeared. This has happened once before, and it took several days to restore the tags. Why is this happening? How do I prevent it?

Open 46

supertonic.ttstool.com

I have updated today 2-7-2026 Read Aloud on Windows 11. It said I needed to allow permissions on 3 things. 2 of those things on the same page had slider controls for perm… (read more)

I have updated today 2-7-2026 Read Aloud on Windows 11. It said I needed to allow permissions on 3 things. 2 of those things on the same page had slider controls for permission which I turned on. The 3rd thing is not present. It is supertonic.ttstool.com

I want to make sure my new update to Read Aloud will continue to work well. I have low vision and use this add-on a lot.

I'd like to know how to check that Read Aloud has the permission it needs for supertonic.ttstool.com

I can't pull up the original screen or I'd tell you what the other two were. One I think had to do with permission while navigating.

Thanks.

Open 39

Cloud account

My cloud account is nearly full but when I go to update the account or purchase more space I am blocked. The authenticity of going from Mozilla Firefox to cloud is blocke… (read more)

My cloud account is nearly full but when I go to update the account or purchase more space I am blocked. The authenticity of going from Mozilla Firefox to cloud is blocked because it cannot confirm it identity. I at the point of not being able to use my computor due to being blocked. Can anuone tell me how to get through?????

Open 33

Automatically downloading

How can I get Firefox to stop automatically downloading links? I've selected the "ask me" option in settings and that doesn't stop it. In the past it worked fine but for … (read more)

How can I get Firefox to stop automatically downloading links? I've selected the "ask me" option in settings and that doesn't stop it. In the past it worked fine but for the last several months I've tried everything and it won't ask me what file to put it in. Now, every PDF gets automatically sent to my Adobe cloud (which I definitely don't want as I'm planning to ditch Adobe at the end of my current subscription) and I have to go through a convoluted work around to even be able to get it downloaded into the file where I need it to be. Can you please help? Thank you! ~ JTucker

Open 38

page wont load

I cant get Pandora to load with Firefox . I am in Mexico and have been using the Browsec VPN to listen to Pandora and all of a sudden it stopped loading. I get the blue s… (read more)

I cant get Pandora to load with Firefox . I am in Mexico and have been using the Browsec VPN to listen to Pandora and all of a sudden it stopped loading. I get the blue screen with Pandora logo but it doesnt go past that. Pandora works on Edge with the same VPN Browsec .

Open 44

Nextdoor Login screen Blank

I Have contacted NextDoor about this also, but in my original FF profile there was a login issue, after trying to reset my password, the NextDoor login screen comes up bl… (read more)

I Have contacted NextDoor about this also, but in my original FF profile there was a login issue, after trying to reset my password, the NextDoor login screen comes up blank white. If I make another FF profile, It comes up with the NextDoor login screen, and if I start FF in troubleshooting mode NextDoor comes up and I can login. Any idea how to rectify this. I cleared cookies, cache and browser info, to no avail, even start up cache in the troubleshooting. Thank you for any help you may be able to provide. Marsha FF 147.0.2, up to date Windows 11, up to date

Open 33

Fault in synchronising to one of my two machines

I have two machines running Windows 10 and Firefox 64 bit (synchronised and up-to-date). I recently noticed that the desktop is missing several Firefox bookmark folders,… (read more)

I have two machines running Windows 10 and Firefox 64 bit (synchronised and up-to-date). I recently noticed that the desktop is missing several Firefox bookmark folders, which contain hundreds of bookmarks.

How do I get the desktop fully synchronised with the laptop? Do I use backup? If I am to use backup, how do I see what is in backup, so that I know it is backimg up correctly? Do I reinstall the Firefox and import from backup?

Open 45

Error Message When Re-Downloading An Exension

My Dashlane password manager extension wasn't working, so I deleted it and planned to reinstall it. When I tried to download this extension again, I got the following err… (read more)

My Dashlane password manager extension wasn't working, so I deleted it and planned to reinstall it. When I tried to download this extension again, I got the following error message: "Installation aborted because the add-on appears to be corrupt."

I have the most recent update of Firefox 147.0.2 (64-bit). Please let me know how to fix this issue, as I heavily rely on this extension to sign in to most websites.

Open 42

bladwijzers

Ik heb onlangs al 2 keer gehad dat firefox mijn bladwijzers verwijderd, Hoe kan dit en hoe krijg ik ze weer terug?

Open 28

changing primary email

Hi I am looking to transfer apps and programs from an older desktop(running windows 10) to a new desktop(running windows 11) i missed the deadline to change my primary … (read more)

Hi

I am looking to transfer apps and programs from an older desktop(running windows 10) to a new desktop(running windows 11)

i missed the deadline to change my primary email on firefox from cox.net when i try to add a secondary email, the verification code is being sent to the cox.net email account which is no longer active or accessible. The yahoo.com email which inherited the cox.net email accounts had a deadline which i missed as well The best solution would be a manual override to add another email as my primary email for my firefox account. this would be on the browser currently residing on the older(windows 10) computer...Please advise if this is possible alternatively, is there a way to open a new firefox account ? if so, would the cleaner install be a new firefox browser on the newer(windows 11) computer ?

The goal is to migrate bookmarks, set up a live primary email account and transfer saved passwords. manual entry can happen if needed but a file trasnfer of the firefox program in its entirety would be easier

Please advise and send email response to [edited from public] @gmail.com The current email, [edited from public] @cox.net is the disabled email now...

Open 108

Prevent tabs from recentering that obscures the open tab

When there are many tabs open, the displayed tab line re-centers automatically obscuring the open tab. Is there a way to disable this mechanism, or to insist that the ope… (read more)

When there are many tabs open, the displayed tab line re-centers automatically obscuring the open tab. Is there a way to disable this mechanism, or to insist that the open tab is kept visible? The current mechanism that obscures the open tab is user unfriendly.

Open 53

Winevine CDM crash

Today when I went to play spotify on Firefox browser it said playback of protected content is not enaybled and at the top it says "The WidevineCdm plugin has crashed". Iv… (read more)

Today when I went to play spotify on Firefox browser it said playback of protected content is not enaybled and at the top it says "The WidevineCdm plugin has crashed". Ive tried everything I could think of and possibly do.

Ive tried: Restarting my computer Deleting and reinstalling Firefox Using troubleshoot mode Disabling Widevine plugin Refreshing the page Toggling DRM content off then on again and ive submitted all crash reports

Im just not sure what to try next, if anyones experiences this before and has bypassed it somehow. Please share

bp-e21ca90b-5175-409b-b70b-72bd50260130

Open 65

Facebook video's only play when Firefox is 'in focus'

Hello, I just upgraded to the latest FF version 147.0.2 64-bit and now the video's on Facebook stop playing when I change to another window. As soon as the FB windows is … (read more)

Hello,

I just upgraded to the latest FF version 147.0.2 64-bit and now the video's on Facebook stop playing when I change to another window. As soon as the FB windows is not selected (in focus) they stop. Going back to the FB window, the video can be restarted.

Can you please investigate/fix this? Thanks!!!

Open 29