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Web sites hanging and not loading properly on Firefox

I've used Firefox for 20 years through the various iterations of Windows, and have been using it trouble free on Windows 11 since November 2024. Two days ago, however, Wh… (read more)

I've used Firefox for 20 years through the various iterations of Windows, and have been using it trouble free on Windows 11 since November 2024. Two days ago, however, When I tried to open the Guardian site (www.theguardian.com) it would open very slowly and not load and of the pictures. This gradually got worse, the site taking for ever to open at all, and always with the little dot in the tab at the top left going from side to side showing it was still loading. I have tried everything I can think of. Opened in troubleshoot mode, changed DNS settings, uninstalled and reinstalled Firefox twice (one time to see if it would work normally if I didn't actually sign in to my account). All to no avail. In fact now things are worse, in that the GOV.Uk website is now giving me similar problems - and a few other sites have become slightly slow and reluctant to open as well. My internet connection seems fine, and all these sites open without any trouble on Microsoft Edge. I am NOT very good at tech, and I am now tearing my heair out as to what I can try next.

Any help wopuld be gratefully received!

Jim Luetchford

Solved 4 147

New Laptop Sync Issues

Old laptop can no longer access the internet; corrupt Windows 10. Bought a new HP laptop. Have Sync turned on on both laptops but am not getting any favorites, passwords… (read more)

  • Old laptop can no longer access the internet; corrupt Windows 10. Bought a new HP laptop. Have Sync turned on on both laptops but am not getting any favorites, passwords that I desperately need. What are my options given the old laptop can't connect.
Solved 8 154

Strange log-in for my local newspaper

For some strange reason, I get this response when logging in to local newspaper on Firefox..image one. When loading the same newspaper on Edge, I see this instead...imag… (read more)

For some strange reason, I get this response when logging in to local newspaper on Firefox..image one. When loading the same newspaper on Edge, I see this instead...image two. I've been in contact with the newspaper but the techs there can't figure what's happening. Is there a setting I have wrong on Firefox? Thanks for your time.

Solved 6 155

Page Info window

Hi, I use the Page Info window quite regularly, it used to be accessible via the right-click menu but this seems to have been removed in recent updates. I can still acce… (read more)

Hi,

I use the Page Info window quite regularly, it used to be accessible via the right-click menu but this seems to have been removed in recent updates. I can still access it via Ctrl+I, but this isn't as convenient as using the menu.

Could you please tell me how I can put this useful feature onto the menu / toolbar as a shortcut?

Thanks

Owen.

Solved 1 158

他のサイトにアクセスできるが、https://www.minim.jp/ のサイトにアクセスできない

別のノートパソコンやスマフォではアクセスできるがデスクトップパソコンだけで https://www.minim.jp/ アクセスできない。他の多くのサイトにはアクセスできる。 今まで利用していたChromeでもEdgeでも10日前にアクセスできなくなったので、試しにFirefoxをインストール、その後、このサイトにアクセスできた。それでh… (read more)

別のノートパソコンやスマフォではアクセスできるがデスクトップパソコンだけで https://www.minim.jp/ アクセスできない。他の多くのサイトにはアクセスできる。

今まで利用していたChromeでもEdgeでも10日前にアクセスできなくなったので、試しにFirefoxをインストール、その後、このサイトにアクセスできた。それでhttps://www.minim.jp/に接続するときだけ、Firefoxを利用していた。

しかし、28日アクセスすると「エラーコード: PR_END_OF_FILE_ERROR」が出るようになりアクセスできなくなった。 現在もChromeやEdgeではアクセスできない。

問題箇所が不明で改善方法が分かりません。 問題箇所、改善方法をご教示ください。

Windows11 Firefox 146 です。 ウイルスバスターの問題かもしれないと思ってアンインストールして、確かめたが改善されなかった。 ChromeやEdgeの公式版のβ版(最新バージョン)でも改善しませんでした。 OS 25H2 26200.7462で最新版

Solved 1 165

Secure Connection Failed

Secure Connection Failed The connection to www.tab.com.au was interrupted while the page was loading. The page you are trying to view cannot be shown because the authe… (read more)

Secure Connection Failed

The connection to www.tab.com.au was interrupted while the page was loading.

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.
Solved 1 173

private browsing session security

When accessing important accounts on websites, like financial websites, I've always heard you should close your browser when you're done with the secure website. If you … (read more)

When accessing important accounts on websites, like financial websites, I've always heard you should close your browser when you're done with the secure website. If you log on in a PRIVATE window and close the private window afterword but leave the main FireFox window open, is that the same thing? I think it is and the private window will delete any login or activity info as if you closed the browser, I just want to confirm with someone more knowledgeable before I make a bad assumption. It also seems to have the added benefit of deleting anything you might download and save elsewhere from the download folder so you don't have to delete it from the DL folder and then the recycle bin. Seems like it's good practice to use the private window this way. Again, just looking for a 2nd opinion.

Thanks,

Solved 2 174

email display order

My emails used to display in date order but since a Mozilla upgrade they are now grouped as Today, Yesterday and Last Week. Is there a setting to alter this back to one … (read more)

My emails used to display in date order but since a Mozilla upgrade they are now grouped as Today, Yesterday and Last Week. Is there a setting to alter this back to one list in date order please?

Solved 2 193

Open tabs on different sessions or windows?

im having issues with my tabs as there are now two sets of tabs one that is empty basically and seems to be treated as the main one and the other that is all my other tab… (read more)

im having issues with my tabs as there are now two sets of tabs one that is empty basically and seems to be treated as the main one and the other that is all my other tabs... but when i try to switch to them it switches my screen so other apps like games or messaging apps no longer are visible yet the still appear to exist

Solved 4 201

YouTube videos are choppy and drop frames in Firefox

When I play YouTube videos in Firefox, the video stutters and drops frames, even when set to 480p. The audio continues to play normally. This issue does not happen in Chr… (read more)

When I play YouTube videos in Firefox, the video stutters and drops frames, even when set to 480p. The audio continues to play normally. This issue does not happen in Chrome on the same laptop.

The problem started about a week ago. I’m using Firefox on Windows 11. Restarting Firefox did not resolve the issue. I’ve attached screenshots for reference.

Thank you to the volunteers for taking the time to help.

Locked 1 202

Lesezeichen Symbole nicht aufrufbar

Sehr geehrte Damen und Herren, im Fenster Lesezeichen werden die Lesezeichen mit einen Symbol "Globus" angezeigt. Beim anklicken erfolgt keine Reaktion. Wie kann ich die… (read more)

Sehr geehrte Damen und Herren, im Fenster Lesezeichen werden die Lesezeichen mit einen Symbol "Globus" angezeigt. Beim anklicken erfolgt keine Reaktion. Wie kann ich diesen Fehler beheben? Herzliche Grüße und vielen Dank für Ihre Unterstützung

Hans Jakob Christ E-Mail: [email removed]@gmx.de

Solved 1 202