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Extra Line Under Toolbar

Firefox for Windows just updated to v146.0. Now I seem to have an extra bar under my toolbar and address panel. How do I remove it? I can't seem to drag it in the menu cu… (read more)

Firefox for Windows just updated to v146.0. Now I seem to have an extra bar under my toolbar and address panel. How do I remove it? I can't seem to drag it in the menu customiser.

Asked by eugbug1 2 months ago

Last reply by eugbug1 2 months ago

Why disfunction "Always ask you where to save files"?

O, woe, I feel like Jacob Marley wailing in torment, ha! My correctly-set selection of "Always ask you where to save files" still does not function in 146.0 on Windows 10… (read more)

O, woe, I feel like Jacob Marley wailing in torment, ha! My correctly-set selection of "Always ask you where to save files" still does not function in 146.0 on Windows 10 after I have gone through every permutation of settings, updates, restarts, etc., I can think of. Why does it always every time only automatically download to the download "Save files to" location (which one MUST set with no option to not set a download location). I have even selected "Ask whether to open or save files" on the "What should Firefox do with other files?" section. I want to be asked each time where to download just like Firefox used to allow and still falsely promises. Am I doing something wrong, or is it a vast Left Wing conspiracy with which Firefox is colluding to oppress people who want choice over their lives like me? :-)

Asked by Olorin 2 months ago

Last reply by bemusedkdm 1 month ago

Memory usage

I usually have multiple tabs open and my MacBook slows down and gets hot. Firefox is using A LOT of memory. Is there a way to have inactive tabs go dormant, helping red… (read more)

I usually have multiple tabs open and my MacBook slows down and gets hot. Firefox is using A LOT of memory. Is there a way to have inactive tabs go dormant, helping reduce overall memory usage and improve browser performance? An advisor mentioned this is an option in Chrome. Is there a fix?

Thanks

Asked by Danno Metoyer 2 months ago

Bookmark error message and bookmark manager will not allow me to restore

A couple of updates ago, I received the message that some of my bookmarks will not be available. So I ran through the trouble shooting FAQs and I ran into a problem. Wh… (read more)

A couple of updates ago, I received the message that some of my bookmarks will not be available. So I ran through the trouble shooting FAQs and I ran into a problem. When I go into Manage Bookmarks and it brings up my now empty library, when I select Import/Backup then Restore, it will not show me any files to restore from. Additionally, I used Fx File Utilities and it show the corrupt entry that I cannot remove, but allows me to export the json file to an html file so I can import it, but once again, when I select Import from HTML, it shows me no available files to restore from. Lastly, I imported the html file in to Chrome and then tried the option to import from another browser, but again, it will not allow me to select anything.

I have confirmed the integrity of the db as instructed, etc. So I have run out of options. How can I get my 15+ years of bookmarks back?

Asked by RDUBBYAB 2 months ago

Loading Amazon

Since I updated my computer to windows 11, I cannot load my amazon page. I've tried to load directly from menu bar, still NG. There must be a setting I'm not understandin… (read more)

Since I updated my computer to windows 11, I cannot load my amazon page. I've tried to load directly from menu bar, still NG. There must be a setting I'm not understanding

Asked by carpenterbob165 2 months ago

Last reply by Denys 2 months ago

  • Solved

Bookmarks are not readable in bookmarks bar

After the last Firefox update (146.0), my bookmarks bar only shows thumbnail images. The descriptive text which was previously black text on white back ground now appear… (read more)

After the last Firefox update (146.0), my bookmarks bar only shows thumbnail images. The descriptive text which was previously black text on white back ground now appears to be white text on white background. (Whether my system is set to light theme or dark theme.) This happens on all of my Windows computers (both 10 and 11). How do I resolve this problem?

Asked by kent.pearce 2 months ago

Answered by Denys 2 months ago

CANT DELETE PAYMENT INFORMATION

I accidentally clicked remember on my credit card when checking out from a cite. I do not understand how to delete it. Every guide online says there is a tab under "Priva… (read more)

I accidentally clicked remember on my credit card when checking out from a cite. I do not understand how to delete it. Every guide online says there is a tab under "Privacy & Security", but when I look for it it does not exist. I have tried searching, cross-referencing its placement in the menu from the videos, but I cant find it. I've cleared my data from the last 2 hours, but still no difference. From the videos it should be between Password and History, but the setting is not there.

I'd appreciate all help that I can get :) Thanks

Asked by Stian 2 months ago

Last reply by TyDraniu 2 months ago

Stop with the AI

To whoever this new CEO is of firefox, Stop with the AI garbage. Please. AI is a notorious waste of space in software and all it does is bog down the experience and mak… (read more)

To whoever this new CEO is of firefox,

Stop with the AI garbage. Please.

AI is a notorious waste of space in software and all it does is bog down the experience and make everything harder for everyone. Also it is notorious for collecting information and violating users privacy like the lab rats you apparently take us for.

Stop it.

I loved Firefox because I could use it comfortably without all of this stupid AI crap making my life harder. I've already hacked my browser to make sure this doesn't appear but I'm not satisfied. To any other firefox tech reading this get that Anthony guy out of here. We don't want him, and we don't want AI.

Thank you.

Asked by caspian0price 2 months ago

Last reply by Paul 1 month ago

my credit card information is stored on sites I have never used as well as sites I do use. How can i prevent this?

I don't want websites to store my credit card information. I always say don't save but even websites i have never used have my information. How an I prevent this from bei… (read more)

I don't want websites to store my credit card information. I always say don't save but even websites i have never used have my information. How an I prevent this from being done?

Asked by jaybpatt 2 months ago

PDF Editor issues in v146.0 64bit on windows 10 pro

I'm begining to regret installing v146.0! One of the most useful features of Firefox is the PDF editor and with this update, I've found that after annotating a PDF with … (read more)

I'm begining to regret installing v146.0!

One of the most useful features of Firefox is the PDF editor and with this update, I've found that after annotating a PDF with several text boxes, clicking the text box icon (as shown in the attached screenshot) does absolutely nothing and it is impossible to enter any further text. The only way out of this is to refresh the pdf (after saving otherwise all changes will be lost) and then starting all over again only for the error to repeat itself making the editor almost unusable. Would really appreciate knowing how to work around this especially since to make my notes clearer, I change the color and the font size which is all lost everytime I have to refresh the PDF :-(

Incidentally, why are there so many updates? I prefer stable software that works rather than 'new features' that I never use!

Finally, Firefox used to have an amazing facility of making the Firefox private browser the default browser for Windows 10 but this was removed some years ago and can only be reinstated by changing registry keys. Everytime there's an update, these registry keys are overwritten :-(. Why was such a useful feature removed please?

Thanks in advance.

Asked by wotho 2 months ago

Last reply by Denys 2 months ago

Can someone help me understand the source of this tab crashing?

Over the past 2 or 3 weeks, I've noticed that firefox tabs are crashing more often out of nowhere. https://crash-stats.mozilla.org/report/index/4a42f4cd-2203-40ba-a40c-6… (read more)

Over the past 2 or 3 weeks, I've noticed that firefox tabs are crashing more often out of nowhere.

https://crash-stats.mozilla.org/report/index/4a42f4cd-2203-40ba-a40c-616590251210#tab-details

Here's one of the links for the most recent tab crash. Other crashes pretty much were all the same. I can't read or understand this, so I was hoping someone who can is able to tell me what is wrong.

I fear that it might be hardware related, as I've had tabs also crash on Edge and on a new install of Firefox Developer Edition (which I downloaded simply to test if things crashed there as well.) I've also noticed programs like Discord & Elgato Wave Link sometimes randomly crashing as well - but I'm unsure how to pull logs for those, Firefox was the easiest.

My laptop's hardware specs are as follows:

Lenovo Legion Pro 5 - 16IRX9 Processor: Intel Core i9-14900HX (2.2GHz) Installed RAM: 32 GB GPU: GeForce RTX 4070 Laptop GPU Windows 11

If you need more information, please let me know.

Here are some previous crashes that I've reported as well:

https://crash-stats.mozilla.org/report/index/755c394a-584f-4d2a-8c59-3c39d0251210 https://crash-stats.mozilla.org/report/index/0415701b-4128-4717-9bc8-445cb0251209

Asked by Fluddy 2 months ago

Last reply by TyDraniu 1 week ago

ai usage

I am uncomfortable with the push for unnecessary ai content and features on firefox and if they are added without easy ways to remove or disable I will be switching to a … (read more)

I am uncomfortable with the push for unnecessary ai content and features on firefox and if they are added without easy ways to remove or disable I will be switching to a different browser

Asked by ethyrabliss 2 months ago

Last reply by Paul 1 month ago

Firefox browser "zoom" error

I have the latest version of Firefox on my Mac with macOS Tahoe latest version. I open a new Firefox web page, all is OK BUT suddenly without my interaction it “zooms” t… (read more)

I have the latest version of Firefox on my Mac with macOS Tahoe latest version.

I open a new Firefox web page, all is OK BUT suddenly without my interaction it “zooms” to an unusable size.

I tried to reload but, this makes no difference. The only solution is to open a new Firefox web page.

I went to the community support page and typed in the problem.

I then tried “Share Data” > this opened a new page.

I then discovered that my input on… https://support.mozilla.org/en-US/questions/new/firefox/form ...had been erased. I had to start again.

Firefox is generally my favourite secure browser, but this issue needs to be fixed.

Thanks AJ

Asked by aj.winter537 2 months ago