Showing questions tagged:

lost all bookmarks and history after Firefox update. Is there a way to get them back?

Firefox updated and all bookmarks and history has disappeared. Is there a way to get them back? Thanks, Scott Moderator note: This question has been edited to correct th… (read more)

Firefox updated and all bookmarks and history has disappeared. Is there a way to get them back?

Thanks, Scott

Moderator note: This question has been edited to correct the formatting.

Open 1 48

Cursor freezes and or unresponsive using firefox on linux mint

This is happening more frequently. sometimes clicking links works but the cursor will not respond if i hover over the new tab button. To continue I have to select a new f… (read more)

This is happening more frequently. sometimes clicking links works but the cursor will not respond if i hover over the new tab button. To continue I have to select a new firefox window, The unresponsive window remains in error even when a new working window is active.

Open 1 168

WEb pages opening very very slow.

Since the 145.0.2 update web pages are loading very sloooooooow. Also, images are loading very slowly, if they load at all. At the start pages would not load at all then … (read more)

Since the 145.0.2 update web pages are loading very sloooooooow. Also, images are loading very slowly, if they load at all. At the start pages would not load at all then about a week they started loading but very slow as mentioned. Any ideas/help will be very much appreciated. I am using Windows 11.

Open 1 350

Text Still AWOL on some web pages

I love Firefox and it is my preferred browser. That said, I find I have to switch to Chrome or Safari on my Mac Desktop because some web pages do not display text. Doesn'… (read more)

I love Firefox and it is my preferred browser. That said, I find I have to switch to Chrome or Safari on my Mac Desktop because some web pages do not display text. Doesn't happen a lot, but when it does, it renders the website unusable.

I have been to the Language and Appearance settings page, and even clicked on the Advanced tab. I have attached screenshots of my settings. What am I doing wrong? Why won't these pages display properly?

Open 1 69

blocked from website

I am so tired of this. I am continuously being blocked from webpages because Firefox says I am not able to access them. First it was Macy's website and now it is my bank … (read more)

I am so tired of this. I am continuously being blocked from webpages because Firefox says I am not able to access them. First it was Macy's website and now it is my bank website. I have just gotten a new computer this week, but it was occurring on my previous one. I am 71 years old and am not a computer whiz on these situations. I was able to access my bank account this morning but not now. Total bullcrap.I really liked Firefox, but if it continues I will switch to something else. I just received this error code. Reference #18.65fe3d17.1765040832.8d6ce178

https://errors.edgesuite.net/18.65fe3d17.1765040832.8d6ce178

Open 1 80

Help creating an account

You sent me an email that says I have successfully created a password on "Windows 10" "I have Windows 11" ?? I need tech support because I don't know how to log into my a… (read more)

You sent me an email that says I have successfully created a password on "Windows 10" "I have Windows 11" ?? I need tech support because I don't know how to log into my account. Can I get a call at [edited phone# from public community support forum]. Name Paul Yoshida.

Solved 1 170

Hello, Support Staff, why is Firefox slowing and making my emojis and GIFs on LinkedIn so hard to access?

I don't understand the reason Firefox is slowing down and making my emojis and GIFs on LinkedIn very difficult to access. This isn't a problem on other sites. Any soluti… (read more)

I don't understand the reason Firefox is slowing down and making my emojis and GIFs on LinkedIn very difficult to access. This isn't a problem on other sites. Any solutions? Thank you for your consideration. marlem388

Open 1 120

Firefox hangs when I try to load the browser

When I turn on my Mac and click the Firefox browser icon, it will not load. It hangs. I get a "not responding" message and have to "force quit," again and again until FIN… (read more)

When I turn on my Mac and click the Firefox browser icon, it will not load. It hangs. I get a "not responding" message and have to "force quit," again and again until FINALLY it loads, after five or more failed attempts. This does not happen with Firefox on my laptop, only my Mac. Both Firefox and my Mac are up to date. Why is this happening? Please help. It happens every day when I try to load the browser. I am about to give up and move to Safari. Relatedly, anyone know if it's possible to export all my bookmarks from Firefox to Safari?

Open 1 124