Firefox Community Forum

Hello,

I’m reaching out because I’ve been experiencing persistent loading delays on Firefox across all websites. Pages eventually load, but it consistently takes longer than it should or don't load at all, can't even log in on some sites such as Twitch. At first, I thought the issue was only on YouTube, but I’ve confirmed it affects all websites.

I’ve already gone through extensive troubleshooting steps, including: Clearing cookies and cache Changing DNS providers (tried both Cloudflare and Google DNS) Using the Firefox Refresh option Fully reinstalling Firefox Scanning my system for malware (none detected) Verifying that no extensions or add-ons are installed Confirming my internet connection and speed are stable Testing the same sites in Chrome, where everything loads smoothly Despite all of this, the problem persists only in Firefox. Thank you in advance for your support!

I have Firefox on two Apple devices- IP address location and speed is fine on one but IP address on the other is nowhere near where I live and the processing speed is very slow.This IP address appears blocked on some sites. I am not operating a VPN. Safari on the same machine works fine, with correct location and good speed. I have tried all the Fixes that I can find on line without success. Firefox is up to date.

Hello! I have a lot of PDFs on my computer, and every time I go to look at them, my browser immediately views it in "automatic zoom" and with the sidebar expanded. Is there a way to disable these features? I find myself fixing all the PDFs to "actual size" and closing the sidebar, and not only does it take a lot of time, but it doesn't save my preference once I've closed and reopened it! Please let me know if there's a setting I can disable to fix this issue. Thanks!

Hi,

I recently had to reinstall Firefox. I made sure that settings etc were backed up in my Mozilla account, but I didn't realise that my custom search engines had not been backed up. I have about 20 of these custom search engines for work, so it was a pain to re-apply all of these. It's done now, but I'd like to know if there is a way to back these up for a quick restore on a reinstall?

There is no 'Search Engines' option in my Sync settings.

Thanks

I don't know what to say. One day I had one row of frequently visited icons below the search bar in the middle of the page and the next day, they were gone. Any help, greatly appreciated.

I have returned to firefox after getting a new laptop, but I can only create 8 shortcuts on the home page. Initially I could only create 5, but 3 more opportunities to 'add a shortcut' randomly appeared. I have selected to have 4 rows of shortcuts and this setting remains, but still I cannot add any new shortcuts. How can I add more shortcuts please?

Saved a new password for a site in the manager, but the update on the site failed. Now I can't login there (need to change the email address linked on the site, and can't without the old password that I forgot)... and the support on the site is bad.

Dear Sir or Madam,

I'm recovering an older Firefox Sync Account. I can login on https://accounts.firefox.com. My password is valid. I cannot login within Firefox (activating Sync). It simply does not continue - After entering the E-Mail-Address and clicking the Button "Sign up or sign in". The browser network debug show no (obvious) communication error.

Please advise.

Kind Regards, Stefan

Hello,

I am in a situation where I am a student at the university of Gothenburg. At the university the students have their own spaces at a cyberspace cloud storage facility. The place is called Canvas. In Canvas the students subject are lined up and information about each subject is also stored and other features about the students education. The place is only about university information and education. Yesterday, I tried to log in to my account into Canvas at the university of gothenburg, at Handelshögskolan on my computer. It was not a success. I tried to use the regular webbrowser for Apple, Safari, but it was not a problem there and I was able to login. I was also able to login to my account on my cellphone, which is logged in via an application downloaded from Appstore.

I do not wish to use Safari because it is not purposeful in the usage in the direction via education that i am looking to achieve.

How can you help me solve this please?

For whatever reason every time 'Firefox' browser goes down my email shuts down also. This did not happen prior to trashcan Win!!(recently installed). It's a pain in the ass having to reactivate 'Firefox' then contact my email server to reactivate my email service. Any assist is appreciated. TangoYankee in advance.

OBJECT : Le système de marque-pages et d’historique n’est pas opérationnel, car l’un des fichiers de Firefox est en cours d’utilisation par une autre application. Certains logiciels de sécurité peuvent provoquer ce problème

I would like to have a solution to reactivate all the bookmarks in the personal bar.

Best regards

Bank Login (a single bank) - This has worked fine for years but now there is a problem. I use FireFox password manager and it contains the user name and password and they are correct. When logging in the user name and password are shown and they are correct but the website says user name or password is incorrect. When I type in the user name it works. Why?

The email address in the account recovery option is incorrect. I cannot locate any option to revise it. Correct address is: GHUGHES204@gmail.com. The INCORRECT email address is GHUGES204@gmail.com. How can this be corrected?