Firefox Community Forum

I have a rather strange problem and I'm not sure this is the right topic. I generally use my computer on and off all day and I never lock it until the evening when I turn it off. I went out for several hours today and when I came back there was a new version of Firefox installed. When I opened Firefox I realized it was a new version because it would not let me logon until I had completed a profile. My old version never did this. In addition all of my saved passwords had disappeared as well as my bookmarks. I'm using a Dell laptop running Win 11, about 2 years old. I don't understand how this could happen. There was no one here while I was out. I looked to see if there was a saved profile but only the one in use showed up. The current version appears to be 145.0.1. One thing that might have something to do with it. I might have been asked yesterday if I wanted to synch firefox on my computers but I'm not sure how I answered this (I'm almost 90 and my memory is a bit imperfect).

I do have Firefox on a second desktop which is running Win 10. Is it possible to use that profile. That computer has not been turned on since this happebd and is currently asleep. Any help or suggestions will really be appreciated!

I only get that damn "JSON, Raw Headers, Data" screen when I try to go to gamestop's website. HOW do I fix this? This is only the latest in a long string of stuff your browser does badly, and if not for the fact you are the only browser Youtube cannot block ad blockers on, I would have tossed your browser a long time ago.

Hi, I unchecked something in my settings and I don't know what I did to cause when I right click to copy something there is no copy and a lot of the rest of the options are no longer there as well. Can you tell me what to do to repair this? It doesn't give me the option to take a screen shot either or I would show you what's left in that popup box. It only give me "Ask an AI chatbot" and the "translate".

Have a nice day, Tom

bold text I have been given a new firefox and this is so far out of what i need that i am about ready to call it quits -- where is my toolbar? All i have is some bookmark nonsense that has nothing to do with me or what i search for --

Dear Support Team,

I am writing to request assistance with an issue I encountered after a recent Firefox update. After opening the browser, an automatic updat led to making all of my bookmarks, saved passwords and website data disappear. The profile I was using had been active for over two years and contained important information that I now cannot access (it wasn't a profile I created myself, I just used the browser normally).

I have already tried several troubleshooting steps, including restoring previous profiles, checking the profile folder, and attempting to recover data from backups. Unfortunately, none of these attempts have been successful so far. The about:profiles website tells me my old profile does not exist but in my Firefox folder, there is a (profile?) folder from 2023 which contains only one file.

Could you please help me recover my previous Firefox profile or guide me through any additional methods that might allow me to restore my lost data?

Thank you very much in advance for your support.

Kind regards, Sophia

For MONTHS now I have been unable to log into my BANK & ONLY my BANK.

EVERY TIME I try to log in I keep getting booted to the DAM "secure sign up" page!

Each month I have to get ANOTHER "temporary" passwords so I can get to my account & the next month I CAN'T LOG IN AGAIN & AGAIN I have to go through the entire routine again, temporary password, make up another new password over & over again!!!!!!!!!! I am sick & very tired of this, I only have problems with my BANK log in, no other site, just MY BANK! I suspect the problem is with FIREFOX not the bank. I don't want to use "Edge" because it's CRAP!

Moderator note: This question has been edited to correct the formatting.

Lorsque je vais sur le site de la TV d'orange, je peux voir le programme du soir, le programme général et même l'émission du moment. Mais lorsque je veux regarder le direct j'obtiens un message d'erreur disant vidéo actuellement indisponible. Si je fais la même opération avec Chrome je peux vois la TV en direct Merci de votre aide

My computer, being 7 years old (and without the space to upgrade to WIN11), has always been a bit slow with low RAM and storage. The swap from Chrome to Firefox essentially gave it a second life, as Firefox didn't need a lot of space to run. Recently, though, it locks up with almost every search, refusing to let me x out a tab and try to save myself for 3 minutes or more, and the bluescreens have come back, too. If chrome hasn't also gotten worse, I'm considering switching back. Does anyone know what happened? I haven't installed anything new.

It's really frustrating and disappointing, because I thought I had a solution when I swapped to Firefox.

I WISH THAT FIREFOX WOULD CHANGE THE ADS THEY ALLOW. SHOWING PANTIES WITH OBSCENE STATEMENTS IS BORDERING ON PORNOGRAPHY! SPECIFICALLY WOMEN'S PANTIES WITH STATEMENTS OF CUM AND ONLY DAVID CAN ENTER HERE! CHILDREN GET INTO THESE! IF IT DOES NOT BEFORE THURSDAY I SHALL SPREAD THE WORD AND NO LONGER USE FIREFOX!

I use Dropbox every day. I always access in the Firefox browser. As of yesterday, when I open Dropbox, it inidicates that it knows its me (I am logged in - upper right hand corner) but it will not connect. Did I accidently change a setting? Your help would be greatly appreciated. FYI. I can access like normal using Safari but I would prefer to keep using Firefox. Thanks. Dave

I'm running Windows 10 on my (oldish) laptop.

I have been running Firefox on this PC (and others) for over a decade.

I would like to install Firefox on my (Samsung) Android mobile phone.

Any ideas or suggestions are very welcome.

Colin Bell colin1954bell@gmail.com.

It's 2025, and the only way to select an audio output device when using Google Meet seems to be to change the system's default.

Assuming you listen to music during your day, from your PC, this means switching back and forth a few times during the day, just to switch meeting audio output to the headset for calls.

This doesn't seem to be a problem for Google Chrome (or derivatives). You can choose an audio device there in the web application, and it does remember this over sessions. Awesome.

Guess what I am using for Google Meet then. Not Firefox.

I really like Firefox. I do support Firefox. Also financially. But seeing all kinds of efforts into AI, VPN and other stuff I don't use and care about, but having a basic browser feature missing, I really wonder if that's the right decision.

So please, whoever prioritizes stuff: get the basics, the daily features, working smoothly, before venturing off on new hipster stuff. Because if you miss out on the basics of the browser, you might end up with neither an accepted browser, nor any new hipster stuff.